Making a real difference Hundreds of people have taken the time to make a nomination in the Best in Care Awards 2016. Listed are the names of the nominees, a short extract from their nominations and the name of the person who nominated them. Please note, where an individual or team has been nomination multiple times, only one citation has been chosen.
A&E From the moment I arrived in reception, until my discharge, the care I received was absolutely exemplary. Sarah Hardman
Andrew Holt, Maria Round and Amanda Jinks I must say it’s the best hospital I have been to – the people are so nice and caring. John and Susan Gardner
Abloy Rollout Team The system rollout is a wonderful innovation in practice and will save hundreds of nursing hours every year. Beth Ward
Blood Transfusion Day Team
Carole Green
Clare Sadiq
After attending the day ward for many years, the care and support they gave Charlotte was always faultless. Shirley Watsham
She recognised delays in administration of medication and went above her normal involvement to improve patient care. Sarah Graves
Clare’s ability to juggle multiple projects is nothing like the Procurement team has seen before. Rajpreet Purewal
Breast Clinic Andy Green Andy’s expertise has encouraged me to take control of my health and I have started to engage in health activities. Caroline Berry
The surgeons and nurses are wonderful. I have had excellent treatment over the last 6 months. I would highly recommend them! Emma Chetcuti
Angela Davis
Bridie Rowbotham
She has been a key player in managing the redesign of the sexual health service across Birmingham. Kulsum Jaffer
Bridie is a lovely nurse. She is friendly, approachable and shows compassion towards her patients. Sarah Steeds
Ann Smith
Burns and Plastics Hospital@ Home Team
Adam Aucutt Adam manages to make the subjects of health and safety/risk assessment fun and interesting. Suzy Hipwood
ADS Online Project Team The online system has meant the quality of the service we offer to our clients has improved greatly. David Temperton
Alenka Daniel She has been key to ensuring we effectively communicated changes widely with the registered nursing workforce. Carolyn Pitt
Ann has always been such a big help within the department – she always goes that extra mile when helping people. Luke Willis
They have worked together in very challenging times and maintained standards, achieving great outcomes. Lynette Spain
Anthony Mechery
Burns Team
He expedites and manages the catheter list for angiogram and PCI very efficiently. Hamid Khan
The care my daughter received when she got burnt was outstanding! I can’t thank all the staff enough. Cara Green
Anticoagulant Team
Cancer Team
The patient journey has been enhanced considerably as a result of the continued hard work and flexibility of the whole team. Will Lester
Very good care and very welcoming people. Ian Taylor
Alice Price She went the extra mile to ensure her patients were happy and comfortable… One amazing staff nurse! Joanne Bubb
Alison Ash The patients and staff have come to rely on her and when she is on annual leave her presence is missed greatly. Ashley Nash
Allisha-Ellen Wiggins She treated a female soldier with compassion and understanding. This changed the young soldier’s outlook. Hayley Rigby
Amanda Coleing She always strives to support the nursing staff and is very open and approachable towards family and patients. Mary Lynch
The Best in Care Awards are held thanks to the generous support of Queen Elizabeth Hospital Birmingham Charity. Find out more at qehb.org
Aprella Fitch She is extremely well liked throughout the wards that she visits, and the pastoral support she offers is very much appreciated. Jack Richards
April Greenway She always takes time to talk to patients and families and she is vital to the smooth running of the haemophilia unit. Gillian Lowe
Cardiac Rehab Team The offering of ‘Strictly not Rehab’ programme is brilliant – the patients are happy and their carers are too. Joanne Bubb
Cardiac Theatres Their passion and drive to make a difference has been quite emotive at times, and absolutely should be commended. Lisa Penney
Carmen Duff
Cleaning Team Caroline Hartley She created a badge for students on their placement. The badge has empowered students to become more confident. Jay Smith
Caroline Liddle She always challenges the staff if she is concerned about a patient. A fine example of a HCA and a credit to the wards she works on. Joanne Bubb
Carolyn Pitt and Fiona Glebioska They implemented the first social media campaign to recruit nurses. The impact of this has been felt in every Division. Michele Owen
Cashiers Team The Cashiers Team always provide a warm and caring service to staff, patients and visitors who need their expertise. Gwen Eccleston
Cath Lawler and Jane Herbert They both work tirelessly and make a huge difference to the workload of the night staff across the entire site. Suzy Hipwood
Catherine Snelson Catherine has developed a ward round to greatly improve the care of long-stay patients within critical care. David McWilliams
Cathy Gregory and Jackie McKie Cathy and Jackie have shown dedication to improving patient care and safety in interventional radiology. Helen Cooke
They have had to adapt to booking and appointing patients using two systems. David Carradine
She really goes out of her way to take care of patients. All the return patients speak highly of her and all the staff love her. Connie Becani Palmer
Amanda Lynch
Barnaby Waters
Carol Jagpal
Patients always enjoy Amanda’s pampering days, this includes hair washing and styling and manicures. Ann Oley
Barnaby has gone out of his way to help with our technical difficulties in our satellite X-ray department at Greet Medical Centre. Sharon Williams
Carol has made a huge impact by utilising her extensive knowledge to change processes and improve the discharge experience. Sarah Carmalt
Centre for Rare Diseases Team
Bernadette Fairley
Complex Discharge Team
Charlie Beddows
Bernadette has made numerous improvements in patient care and has been instrumental in setting up the Upper GI teaching days. Ewen Griffiths
The team has changed ways of working and focused on timely assessments, improving the discharge pathway for patients. Sarah Carmalt
Visitors make comments about his attentiveness and how he makes everyone feel special. Kim Brown
Bernadette Smith
Carol Rawlings
Nothing is too much for Bernie, she often stays over her shift time if she is helping a member of staff or a patient. Samantha Embley
Her commitment to maintaining high standards is absolutely second to none. Lisa Penney
Christine always goes above and beyond what is expected of her. She is an asset to Coronary Care in every way. Ruby Kwok
Carol Walton & Beverley Moore
Claire Lynch and Neuro Team
Their hard work is reflected in the feedback we receive from patients and visitors, and the general cleanliness of the ward. Esen Husnu
Claire and her team took part in a QEHB Charity Skydive, raising over £7,000. Justine Davy
Area 4 reception staff
CDU Team Patients fly through CDU at a million miles an hour and yet they treat everyone to such a high standard. Michael Brennan
An excellent service, which I am sure is appreciated by the patients and their families. Sue Southworth
Andrea Fernyhough & Ward 621 Andrea promotes the charity and encourages fundraising with things such as the Christmas Raffle that raised over £670. Sian Averill
Andreia Cardoso de Silva Passionate in his job, amazing personality, which means 101% patient satisfaction. Luca Migliaccio
Christine Hamilton
Andrew Abson Every day he would give excellent care and was fully committed to meeting their needs. Matthew Parker
Beverley Bennett Beverley has a welcoming and approachable nature and lights up the department with her smile. Emma Waite
These cleaners work extremely hard; they clean the wards really well and really deserve a pat on the back. Philip Prosser
Clinical Education Team They are always available to support staff and solve any problems they may have. Christine Hassett
Clinical Skills Team These people work so hard to help with training all the junior doctors and other staff. Connie Becani Palmer
Colonoscopy A magnificent team showing dignity and respect whilst communicating in a caring and sensitive way. Linda Frazier
Colorectal CNS Team They listened, they cared and treated me as an individual at one of the most vulnerable times of my life. Julie Goodwin
Coronary Care Housekeeping Staff The team was judged ‘Winner of the Clean Ward Award’ achieving on average 99.54%. Simon Sharpe
Craig Bradley Staff around him are inspired by his passion to ensure no patient is harmed from preventable infections. Kerry Holden
CRF Administration Team The team are essential to the smooth running of the facility and the delivery of high quality research. Wendy Desjarlais
Critical Care Area A Not only does this team work extremely hard under busy conditions, they provide excellent care to all patients. Elaine Gordon
Critical Care C Nursing They have got my husband, myself and our two young daughters through the darkest times. Emma Robson
CT Scanning Bookings Team They are willing to help out whenever they can despite the relentless demands on their time and the service. Helen Williams
David Chance He’s a star! He is an example of what a good housekeeper should be! Martha Stewart
David Humphries He often does not leave until well after his shift has finished as he cares about his work. Simon Sharpe