Fall/Winter 2015
For
Food Thought In this Issue... Sue’s Corner Food Assistance Client Support Adult Education Building Update Youth & Family Volunteers Donor Relations Thrift Shop
Fall Food Drives: Nov. 3 - Election Day Food drive at all polling sites in Beverly Nov. 29 – Holiday Parade Food drive along the parade route
One Hard-Working, Kind-Hearted Family About three years ago, a family arrived in Beverly from Nepal to take advantage of the better opportunities available in this country. Mr. Singh arrived first and was eventually joined by his wife and their three children. They knew only limited English, so life here wasn’t easy for this family at first. In fact, their first winter they did without heat in their apartment so that they would be able to afford to feed their children. Once the youngest daughter’s teacher realized their situation, she recommended they seek assistance at Beverly Bootstraps. Asking for help was not easy for this proud family, but for the good of the children they did so. We initially helped them apply for fuel assistance, and then made sure they were aware of our many other programs in which they could get involved. Their first stop was a visit to the Food Pantry, where they were able to get nutritious staples and fresh produce. After these initial visits, Mrs. Singh said, “The staff at Beverly Bootstraps made me feel so welcome and at ease. It was like heaven.” With a little assistance from Beverly Bootstraps, they were able to lower their rent by moving into Beverly Housing, where they also have access to the Mobile Market program for additional seasonal fresh fruits and vegetables. Mrs. Singh quickly graduated from the English Language class and started our job readiness program. Soon after, she was able to get a job as a Personal Care Assistant and currently works full time. The Singhs love their children very much. To be sure the children have gifts at the holidays, they have enrolled their family in the Adopt-a-Family program requesting only a few important items for each of the children. And to ensure the children are ready for each new school year, they have always registered them for the Back-toSchool Bonanza backpack program. The parents’ goal for the future is to keep working to ensure their children stay in and finish school. When given a little bit of help, and the correct tools, this family was able to work toward their own self-sufficiency, get established and build a successful life that they can be proud of in their new country. Thanks to donors like you, we have been able to provide them these resources to help them on their way. *Names changed for privacy
Sue’s Corner FY15 was likely the most notable year ever in the history of Beverly Bootstraps. The highlights include a new building purchased and under renovation, a successful capital campaign, plans for a Thrift Shop expansion, strong annual donations and solid programming that has assisted so many people in our community. Now in FY16, with our construction project on our new building progressing nicely, we can heighten our attention to the very reason why we needed this new space: our clients, their needs and how we can provide enhanced programming to them. For three years, we have been working to identify how our programs can best meet the needs of our clients and how to measure their positive impact on our clients’ lives. We have known for years, from clients who share their stories, that we are doing meaningful work, and we are very good at counting the number of people we help. However, more and more of our donors are asking for a different kind of evidence of our successes in the form of outcome data. For example, we can easily report how many people receive food from the food pantry each year, but now our donors would like to understand more clearly what that means to our clients. Does it mean they eat meals during the week that they otherwise might have skipped? Does it mean they can pay rent because they don’t have to spend the money on food? General Expenses =
EXPENSES
$157,536
In FY16 we will measure more of this outcome data. We will dialogue with our clients more to understand the impact of our programs. We anticipate we will collect data that will reinforce that our programming is successful and makes an impact on our clients’ lives. However, we also suspect that there may be ways that we can improve our programming for some of our clients. We look forward to understanding how we might improve – especially now that space and the limitations of our facility is no longer a constraint.
86% Direct to Client (includes Thrift)
Fundraising Expenses = $146,129
7% Fundraising Expenses 7% General Expenses
Direct to Client = $1,839,739
Total = $2,143,404
REVENUE
Investment Income = $3,094
68.99% Donations
Thrift Shop Sales = $664,854
31% Thrift Shop Sales .01% Investment Income
Donations = $1,452,245
Total = $2,120,193
Due to higher than expected snow removal costs in FY15, the agency expenses exceed income. The FY14 surplus assisted in the deficit for FY15. *FY15 Audited Financials
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Agency Wide
Sue Gabriel, Executive Director
4,234 2,091
A Beverly Bootstraps Publication
number of individuals served
©2015
households served
Food Assistance Home Delivery Program – More Than Just Food Susan has been a home delivery client for about two years. Having to rely on home delivery has been a difficult adjustment emotionally for her as she has a college degree and used to work full time. As she ages and experiences more health problems, working and getting around has become increasingly more challenging. Living alone without transportation or family in the area makes it difficult for her to get to the pantry on her own to get the food that she needs. Susan always looks forward to seeing her volunteer bi-weekly and not only receiving food that she needs, but also finding solace in a listening ear. In addition to necessary staple items like peanut butter, milk, pasta and spaghetti sauce, Susan also receives the reminder that she is cared for through the consistent presence of Beverly Bootstraps volunteers. Her gratitude is evident and exemplified in frequent phone calls and emails to thank us.
Food Pantry
Food Assistance
2,546
individuals served at the Food Pantry
households served at the Food Pantry =
1,136
243 new clients came to the Food Pantry 8,170 Food Pantry visits 24,510 bags of food given out 326,800 pounds of food distributed Mobile Market (seasonal)
789
individuals served by Mobile Market*
households served* =
29,643
482
pounds of fresh produce distributed to date*
lunches were distributed in 13 locations over 9 weeks
Items Needed: Stuffing mix Canned green beans Cranberry sauce Apple juice/other juice Canned gravy Chicken broth
Through our work with the Greater Boston Food Bank (GBFB,) we have been invited to participate in a new program that increases access to food for seniors in our community. The Commodity Supplemental Food Program, a federally funded program recently initiated in Massachusetts, works to improve the health of low-income elderly people by supplementing their diets with nutritious USDA foods throughout the year. “We chose to work with Beverly Bootstraps because … they have a great reputation and have done effective work in connecting with the seniors in their community. We loved the idea of building on the program they have already developed and adding even more food to what is being distributed at their mobile markets,” said Brittany Mangini of GBFB. We are piloting this new program at Apple Village, one of our weekly mobile market sites. GBFB provides packages of healthy food which we distribute to residents once a month all year long. The food received through this program is in addition to the food that residents receive at the weekly (seasonal) mobile market and through visits to the Food Pantry. Seniors in our community are particularly at risk for nutrition issues, whether due to lack of mobility, transportation or special health problems, and we want to ensure that lack of healthy food does not further complicate their lives.
*as of 9/1/15
Summer Lunch Program (June - Aug 2015) *Number not yet available. Check our website soon for our annual facts sheet.
Increasing Seniors’ Access to Food
French’s fried onions Cream of mushroom soup Brownie or bread mix Instant mashed potatoes (family size)
Holiday Food Items Needed Last year with the community’s help we were able to provide over 500 Thanksgiving holiday meals to those in need. This year we once again need your help. On Tuesday, November 3, we will be collaborating with Beverly Citywide PTO to host a Holiday Food Drive at all voting locations in Beverly. When you go to vote, please bring one or more of the items on the list to the left. These bags of fixings, when added to donated turkeys, ensure that those in need will have the opportunity to enjoy a Thanksgiving meal.
BeverlyBootstraps.org | 978-927-1561
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Food Assistance cont. Healthy Cooking on Budget A new session of Cooking Matters is now starting. This six-week class, which is a collaboration with Share our Strength, teaches participants how to shop for and cook with healthy, nutritious ingredients on a limited budget. The students enrolled in the last session whipped up delicious Vegetable Lasagna, Barley Jambalaya, Haitian Style Chicken and Rice, Turkey Tacos, Chinese Veggies and Rice and Turkey Chili with Vegetables, and left with a collection of recipes to use at home after the class ended. One participant reported, “Besides learning a lot about nutrition and cooking, we had a wonderful time!” In this session, the menus will be based on suggestions and input from the students and each meal will cost
under $10 and will feed a family of four. One meeting of the session will be held at a local grocery store, where they will be shown how to shop on a budget, what items are better choices than others, how to select fresh, healthy produce, and get the best value for the dollar. As one student said, “We gained practical skills that we are using to improve our diets, our health, and our lives.” Thank you to the Women’s Fund of Essex County for their continued support of this program
Client Support
1,391
More Than Just a Visit
Program staff members meet every other week to coordinate services for clients who are either new or recently re-engaged with our agency. Staff from each program area (Food Assistance, Client Support, Adult Education and Youth & Family) work together to share expertise, knowledge and skills to best determine services that would be useful for clients. These meetings increase coordination of services among programs for our clients, leading to better outcomes. They also lead to a more personalized approach to client needs and more client awareness of services available to them. This model is typical in a medical or clinical setting but can be easily applied to an agency such as ours. For instance, if someone comes to visit the Food Pantry, our team can then determine if they also could use help with writing a resume, applying for SNAP benefits or with fuel assistance (just a few examples) and work pro-actively to get them involved with these additional services.
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households served by Case Management =
Client Support
When clients visit Beverly Bootstraps, whether it’s for the Food Pantry, for ESOL classes or to meet with a case manager, they may think it is just another visit to our office. However, through our “wraparound” model, a visit is much more than just a visit.
individuals served
EITC 199
548
returns prepared through Earned Income Tax Credit (8% increase from FY14)
$317,922 $139,439 $46,218 $26,612 $52,102 290
refunded to clients (25% increase from FY14)
of that amount as a direct result of the EITC money
of financial assistance distributed
of that amount, utility assistance distributed =
additional community funds leveraged by Case Managers
Thrift Shop vouchers distributed =
Eight-Year-Old Gives Back We recently got a phone call from Max’s mother letting us know that instead of gifts for himself at his birthday party this year, he asked his friends to give sporting equipment that he would then donate to Beverly Bootstraps to give to a family who needs it. Our case managers were easily able to identify some families who would be able to put such a donation to good use. What an amazing child Max is to think of others in such a way!
A Beverly Bootstraps Publication
©2015
Adult Education Students find Employment through Beverly Hospital Collaboration
Now Offering College and Career Readiness program
As students in our Adult Education ESOL program develop their skills in speaking, writing and reading English, it becomes important for them to secure employment.
Basic computer skills, resume and cover-letter writing, and interview skills were some of the many ways Adult Education students were helped through the former Computer Training and Job Readiness classes. When students started looking for help getting into training programs and filling out applications, we happily agreed. The growing need has prompted a change to the program, which is now called College and Career Readiness. The program is taught individually based on each client’s needs unless there is a group that all have similar needs and then a common meeting time is set. In addition to the abovementioned skills, we have added networking and navigating the college application and financial aid process.
Soon after, Beverly Hospital reached out and our Program staff started working with Human Resources. After an initial meeting with hospital staff about the job skills required and the issues our clients sometimes had with providing their education history and job references, we were able to more adequately help out students with the process, as we could be specific about the skills and language level they needed. Over the next few months four more students acquired positions at the hospital. Initially we helped some of these students financially with further training programs so they could become qualified for promotions. But now that the hospital has watched these students’ impressive success, it has taken over the funding of these training programs. This collaboration between Beverly Bootstraps staff and Beverly Hospital provides employment opportunities for our clients and provides the hospital with staffing candidates that are able to potentially gain employment that could lead to further and greater skill levels. If your organization has jobs to fill and would like to partner with Beverly Bootstraps to help our clients obtain gainful employment, please contact Julia Andrews, Adult Education Supervisor at info@beverlybootstraps.org.
Through this expanded program, Beverly Bootstraps hopes to provide guidance and help students take the next steps after passing the HiSET or ESOL classes. Our goal is to help our clients gain employment, better their employment, further their education in a college setting or gain employment while attending college, all to help them on the road to self-sufficiency.
Adult Education
After we worked closely with one ESOL student, she was able to obtain a part time job at Beverly Hospital, a member of Lahey Health. Once she had been in the position for a few months and they saw how dedicated and hardworking she was, they promoted her to fulltime hours with benefits.
HiSET Prep Class
57
students studying
ESOL (English for Speakers of Other Languages)
112
BeverlyBootstraps.org | 978-927-1561
students enrolled
11 students passed exam
College and Career Readiness
57
students participated
(68% increase from FY14)
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The Dream of a New Home is Becoming a Reality As the need for assistance in the Beverly and Manchester-by-the-Sea communities continues to grow, so does the need for the social services provided by Beverly Bootstraps. And as Beverly Bootstraps outgrew its current facility and the need for more space became apparent, we enthusiastically agreed to serve as co-chairs of the organization’s first capital campaign. Our goal has been to raise the necessary funding to purchase and renovate a new larger space enabling the agency to sustain and grow the important programs and services they provide. We are proud to report that, with your help, over $3.2 million has been raised to date, and the dream of a new home for Beverly Bootstraps is quickly becoming a reality. We are extremely grateful for the outpouring of support that this community has shown to date, and we continue to receive campaign donations every day! To the many individuals, corporations, foundations, agency staff and volunteers who have generously donated, we thank you from the bottom of our hearts. Because of your kind gesture of philanthropy, this project is coming to fruition and those who so desperately need Beverly Bootstraps’ help will not only continue to receive it, but will also be able to access additional programs that the new space will allow us to provide. Thank you for helping us to Build Community. Together.
Brook Dane and Beth Payson Capital Campaign Co-Chairs
Nic Savignano Nina Wilson
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A Beverly Bootstraps Publication
Late Thri 2015 ft Ex pan sio
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Construction Timeline
July Pou 2015 ring of F o
Capital Campaign Committee
©2015
Things to come in 2016 Food Assistance - Increased food storage and refrigeration facilities to accept and store more donations - On-site kitchen for cooking and nutrition classes and food preparation - New Weekend Bag program for children - New Snack Pack program for children Client Support - ADA compliance and accessibility - Improved meeting spaces with more privacy - Family-friendly meeting room - Larger general waiting area with children’s area - Easy access to public transportation and central downtown location - Space to run EITC program without interrupting other programs Youth & Family - Addition of a fourth day each week for Elementary After-School Homework Club - New programs for high school tutoring and college preparedness - Continuation of classes during busy seasonal programs - New youth-focused nutrition classes - More storage and execution space for Back-to-School Bonanza and Adopt-a-Family programs
Adult Education - Improved classroom space - More frequent classes - Weekend classes - Additional Adult Education staff - Improved babysitting space for children of Adult Ed students - New drop-in computer lab Thrift Shop - Almost double the space
“We are thrilled to be supporting Bootstraps and its move to a larger space on Rantoul Street. The new building will help Bootstraps truly achieve its mission by expanding critical programs, improving the Food Pantry operations, and serving more families in need throughout Beverly and Manchester. Bootstraps empowers individuals to learn new skills so that ultimately they may be more self-sufficient. We are honored to be part of such a terrific, well-run organization.” -Tad and Edith Goltra
Building construction makes great progress.
BeverlyBootstraps.org | 978-927-1561
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Youth & Family Specialists Teach Our Kids In an effort to broaden the mindset and experiences and awareness of our students beyond formal academics, we have been bringing passionate adults into our After-School Homework Clubs to share their interests and skills with our students. Last school year, local storyteller extraordinaire Tony Toledo spent 45 minutes with the elementary kids and dazzled them with his natural ability for spinning a tale. For our Middle School students, Little Scientists came in to do an interactive science workshop with entertaining demonstrations and cool experiments. We’ve even had members of our own staff give scrapbooking and card-making lessons to these children to appeal to those with a more creative interest. Meeting an enthusiastic adult is such a great way to inspire new passions in children. This school year, we are planning to have these extra-curricular special events even more frequently, so if you have a special hobby, interest or talent that you’d like to share, please contact Zoe Harris, Youth & Family Coordinator, at zharris@beverlybootstraps.org.
More Academic Support in After-School Homework Clubs children the opportunity to succeed beyond their own expectations.
Youth & Family Services
At the beginning of this school year, we made several changes to the After-School Homework Club programs.Within each club, we will now be further separating the children by age into small study groups. This will enable the tutors to give more effective academic support. For instance, we will be able to better prepare the fifth-graders for middle school, by giving them access to computers on which to practice their math skills. With the same goal in mind, the teacher-to-student ratio will be increasing to provide a more personalized approach to better address each individual’s needs. The tutors will start this year by helping each student set goals, one subject area at a time, to encourage them to complete their work to the best of their ability. We want to give these
21 704 80 708
elementary and middle school students were enrolled in our After-School programs
backpacks were distributed through our annual Back-to-School Bonanza during the summer of 2015
(8% increase from FY14)
Imagine being the parent of a small child, knowing that you don’t have money in your budget to purchase gifts this year. With your help, we can ensure this doesn’t happen to any child in our community. For more information on shopping for a family, contact Jamie Ayer, Development Assistant at jayer@beverlybootstraps.org. And if you know a family in-need this season, please suggest they contact Erin George, Case Manager at egeorge@beverlybootstraps.org. Because “Tis better to give than to receive.” A Beverly Bootstraps Publication
(63% increase from FY14)
children received gifts through our Adopt-a-Family program
Make a Child’s Holiday Bright
8
children were placed in summer camps
©2015
Volunteer Volunteers Needed As the holidays approach and you get the urge to give back, consider volunteering at Beverly Bootstraps. During the holidays we have many positions to fill, including food sorting and putting together holiday meal bags. Looking forward to January, we will need volunteer hours worked = volunteers to help our clients file their tax forms and apply for the Earned Income Tax Credit. These positions value of will run from late those hours = January through midApril and do require some training. If you’re a numbers person or want to get some experience with taxes, we need you!
Wanted: Students Who Need Community Service Hours Let’s face it. Competition is tough out there – for college, for jobs, for scholarships. One of the things people look for when reviewing applications is community service. If you’re 16 or older and a hardworking go-getter, Beverly Bootstraps could use your help.
Volunteers
15,322
If you can commit to a minimum of three months of volunteering, not only would you get some great experience in the workplace, but you will also have something very sought-after to put on your applications. Contact Leslie Colten, Volunteer Coordinator, at volunteering@beverlybootstraps.org to see if we have a position for you.
$413,711
Several tutoring positions will also become available in January with the start of the new semester. If you’re interested in helping someone learn English or get their HiSET diploma or helping children with their homework, we could have a spot for you. Volunteering at Beverly Bootstraps is a great way to help those in need right here in your own community. Visit our website or contact Leslie Colten, Volunteer Coordinator, at volunteering@beverlybootstraps for more information.
Can’t commit to three months, or not 16 yet, but still want to help? Run a food drive, fund drive or clothing drive. You can even earn community-service hour credits for these projects.
To learn more about volunteering at Beverly Bootstraps, go to BeverlyBootstraps.org
Donor Relations Have You Seen Our YouTube Page? Over the last year, we have created several videos that give an insider’s view of many of our programs. Among them are the Thanksgiving Meal Bags video which shows the food items given out so that families can enjoy a holiday meal. And the Adopt-a-Family video which shows just how generous this community is in donating gifts so that children in need can have a wonderful holiday too. In addition, we created a special video published on Giving Tuesday with all kinds of facts about hunger and need right here on the North Shore. We encourage you to take a look so that you can see all the good that comes from your generosity. We think you’ll be impressed. www.youtube.com/user/BeverlyBootstraps BeverlyBootstraps.org | 978-927-1561
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Donor Relations cont. Good Bye Best Chef, Hello Gala
This spring we will be hosting an annual gala and starting in the fall of 2016 we will be hosting a communitywide event still to be determined. Be sure to keep an eye on our website events page for details! We so appreciate the support this community has shown for Best Chef and hope you will continue to enjoy our exciting new events.
Save
the
< <
e Dat
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After six years of naming a local culinary artist the Best Chef, we’re changing things up. Although these events have been extremely successful, we thought you might enjoy something new and different.
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Help support families in need and give hunger the boot.
Friday, April 8, 2016 6:30pm
Pingree School 537 Highland Street, S. Hamilton, MA
Cocktails, Dinner, Auctions, Dancing For more information, go to www.BeverlyBootstraps.org
Double Your Gift!
Give and Receive When you give Beverly Bootstraps a Charitable Gift Annuity you receive a fixed, dependable income for life, tax benefits, and higher returns than most other investments without the risk of market fluctuations, all while helping those in need in your community for generations to come.
Charitable Gift Annuity — the Gift that Gives Back.
Employer Matching Gift programs are an easy way to double, and sometimes triple, the impact of your charitable donation. You will soon be receiving our annual appeal in the mail. Should you choose to give this year, please also go to our website at: http://beverlybootstraps. org/DonateMoney/MatchingGifts.php and enter your employer’s name to see if your company offers a matching gift program. Then just follow the instructions provided. That’s how easy it is to make your $25 donation grow to $50 or your $100 donation grow to a $200 donation! For more information, contact Heather Johnston, Director of Donor Relations, at 978-927-1561 or hjohnston@beverlybootstraps.org. For more Planned Giving options, visit our website at http://beverlybootstraps.org/ DonateMoney/PlannedGiving.php
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A Beverly Bootstraps Publication
©2015
Thrift Shop Coming Soon – A Bigger Thrift Shop
This also means we need twice as many donations to be able to stock that extra space. Please spread the word that we take donations of freshly laundered clothing, accessories, furniture and housewares and that these donations help support the programs and services provided by Beverly Bootstraps to those in need in our community.
Please be patient with our changing space during construction and check back for special event dates.
Thrift Shop
Late this year or early next, the renovation to the Thrift Shop level of the 198 Rantoul Street building will be complete. The Thrift Shop will have a larger, more efficient donation-sorting area. Most exciting for our customers is the addition of 3,500 square feet to the sales floor -- more “Bargains for a Cause!”
$6,643 53,576 $6,623
value of vouchers redeemed by clients
register transactions =
in textile and metal recycling profits
Pay Laurie a Visit Laurie Chlumecky is the Assistant Manager in charge of donations at the Thrift Shop. If you stop by with a donation you’ll probably see her. Maybe she’ll greet you at the door or help you bring in your items. She’ll certainly give you a big thank you as you leave.
Thrift Shop Expands Hours We know it’s not always convenient to do your errands during regular working hours. So, this fall the Thrift Shop is expanding its hours. The Thrift Shop will be open until 7pm on Monday and Thursday evenings and on Saturdays from 9:30am to 4pm. We will also be open an additional hour on Saturday evenings, until 5pm, to accept donations only. Whether you’re shopping for a great bargain or dropping off donations, we hope these added hours make life a little easier to coordinate. Check in at our website and Facebook page for an update about when new hours will begin.
Laurie’s job is managing the donation drop-offs and the donation sorting area, working closely with the thrift assistants and volunteers to oversee the sorting, pricing and merchandising of donations. She also schedules and trains the Thrift Shop volunteers. Her helpful message to donors: “The most important thing a donor can do is make sure their clothing donations are freshly laundered, free of spots and current. Hard goods should be clean and in good working order. We are very aware that without our generous donors we could not generate the money needed to provide the services that we do.”
New Shopping Hours at the Thrift Shop Monday & Thursday 9:30am-7pm Tuesday, Wednesday, Friday 9:30am-5:00pm
BeverlyBootstraps.org | 978-927-1561
Saturday 9:30am-4:00pm
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HOW YOU CAN MAKE A DIFFERENCE ATTEND AN EVENT Nov. 3 - Election Day food drive at all polling sites in Beverly Nov. 29 – Holiday Parade food drive along the parade route
Volunteer
We are always looking for volunteers to join our team. Consider helping us in the following areas; • Thrift Shop • Front Desk • Food Pantry • Adult Education Classes • After-School Homework Clubs
DONATE Like us on Facebook and check our website often for event updates and listings.
THRIFT SHOP
FOOD PANTRY
Gently-used furniture, Housewares, Decorative Items, Seasonal Clothing & Accessories, Jewelry For large donations, call 978-921-4710 to schedule a pickup.
Peanut Butter, Canned Vegetables, Canned Fruit, Canned Beans, Rice, Cereal, Tuna Fish, Canned Spaghetti Sauce, Child Friendly Snacks, Soup
Make a difference by supporting our Annual Appeal. It’s coming to your mailbox soon!
Beverly Bootstraps is a 501(c)(3) non-profit organization
FOOD PANTRY 11:00am - 12:30pm M, W, Th, F 5:00pm - 6:00pm Tu & W 10:00am-11:00am 1st/3rd Saturday of Month thrift SHOP 198 Rantoul Street, Beverly M & Th 9:30am-7pm T, W, F 9:30am-5:00pm Sat 9:30am-4:00pm PHONE: 978-921-4710 Office & Services 371 Cabot Street Beverly, MA 01915 M - F 8:30am - 4:00pm PHONE: 978-927-1561 FAX: 978-927-1553 BeverlyBootstraps.org
Return Service Requested This newsletter is printed on 100% recycled paper
NON-PROFIT ORGANIZATION U.S. POSTAGE PAID PERMIT NO. 88 BEVERLY, MA 01915