WE'RE ALL ON THE SAME TEAM

Most of us feel like no one understands how hard their job is; and in many ways, that is true. We don’t see what someone else deals with on a daily basis. We see the outcomes, the impact of their work but we only really acknowledge it when something goes wrong. Whether you’re on the road, behind a desk, or on a building site, the challenges are real, and it doesn’t make one job harder that another –it simply makes them different.

The reality is every role is crucial to the bigger picture. When even one person doesn’t show up, things start to fall apart.

Every job plays a part in the overall success of a business and no role is too small to matter.

This extends beyond your internal team. Think about the outside services you reply on, your accountant, recruiter, or your marketing partner. Whether you bring these services in-house or outsource them, they are integral in keeping the wheels turning. These professionals are part of your team.

Even business owners like me aren’t truly “working for ourselves." We may run our own companies but ultimately, we’re still part of a bigger machine. We help our clients do the same. In the end, everything we do, regardless of our individual roles, is about serving the customer at the very end of the line and we all contribute towards that one purpose. That’s the only reason any job exists.

Somewhere along the way, we’ve lost sight of this fundamental truth. Instead, we’ve created divisions and resentment. Field staff think management just sit in the office drinking coffee. Management think field staff don’t see the bigger picture; outsourced services act like they’re detached from the business and companies treat outsourced teams like they’re disposable.

Hierarchies in business exist to keep things organised, not to separate us into groups.

The best teams I’ve ever seen don’t waste time drawing lines between roles. They understand that every part of the machine is vital. They know that if one piece fails to function, the whole system slows down. Every role, every person, and every task play an essential part in the success of the company, and ultimately, in delivering value to the customer.

We don’t need to know the intricate details of each other’s roles.

We just have to remember…. We’re all on the same team.

Anna Laszkowska - Hexagon Recruitment Partners