DEBORAH PETRU
Revamping Supply Chain Management Training Programs to Increase Employee Efficiency Executive Summary Recent studies clearly illustrate a need to improve the training and development of supply chain managers and related personnel to adequately compete with industry trends. For this reason, supply chain management (SCM) organizations seeking to enhance their training programs must address the generational shift occurring in the workplace along with the impact of several societal and economic factors. Research confirms a strong correlation between sustainable SCM and organizational learning, but gaps exist in current training content, as the focus is on cost and quality of services. In addition, studies indicate that current professionals in this field are experiencing low engagement and dissatisfaction in their work due to lack of collaboration with other organizations and their own managers. Comprehensive learning programs positively impact individual and organizational performance outcomes. A review of literature points to five possible solutions for revamping present SCM training programs: (1) allinclusive stakeholder engagement, (2) continuing education and professional development opportunities, (3) full understanding of job competencies, (4) a supportive culture of coaching and energizing, and (5) implementation of post-training measurement objectives.
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