Tuesday October 22 2019 Belfast Telegraph
CCNNI AWARDS
People Development winner Allstate NI , presented by Laura Hourican, Firstsource Solutions
Contact Centre Manager with over 200 seats, Neil Armstrong, Ulster Bank, presented by John Nesbitt, Jabra
Support Manager of the Year, Mark Fitzgerald, Power NI presented by Mark Walton, SensĂŠe
Customer Engagement winner, BT, presented by Neil Russell-Smith, TTEC
Small to medium Contact Centre of the Year, Danske Bank, presented by John Nesbitt, Jabra
Outsourced Contract Centre of the Year, Firstsource Solutions, presented by SVL Business Solutions
Support Team of the Year, Danske Bank, presented by Liz Ward, DirectorCCNNI
Business Improvement Strategy winner, TTEC, presented by Peter Barber, Allstate
Large Contact Centre of the Year, Ulster Bank, presented by John Nesbitt, Jabra
People Engagement winner, SensĂŠe, presented by Richard Abdy, SVL Business Solutions
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