BWS Issue 28 June July 2014 by Cate Sutton

BUSINESS WOMEN SCOTLAND

ISSUE 28

| June/July 2014

W W W. B W S LT D. C O. U K

Glasgow takes centre stage

GET INTO THE GROOVE

Summer Festivals

NEW IN THIS ISSUE theindex

MAD MENâ&#x20AC;&#x2122;s geometrics 2nd October 2014 SAVE THE DATE

six BUSINESS WOMEN

PROFILES

eight pages of expert advice

the live event when Business me et s St yl e. . .

Catch up with us at networking events in Glasgow and Aberdeen

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June/July 2014

BUSINESS WOMEN SCOTLAND

Welcome in this issue to the June/July edition of Business Women Scotland

Women running their own businesses inspire this issue. It’s exciting times living and working in Glasgow Glasgow, so many events are scheduled for 2014 in the city, there is something for everyone. Glasgow will take centre stage to the world in July with the opening of the Commonwealth Games. We love the Commonwealth Games Tartan dresses designed by Kerry Nixon (as seen on the front cover). The fabric was printed at the famous textile department at Glasgow School of Art. The only thing we can’t organise from the office is the sun, just to remind you it is summer and we hope it makes an appearance soon! We are delighted to have so many interesting women in business profiled in this issue of BWS. One lady I am keen to meet is Viv Muir, a lawyer and the creator of NB Gin and lastly and more importantly a mother! Huge respect to this lady and all working mothers I don’t know how you do it! It is of no surprise that NB Gin has become an overnight success and I know of a few people that enjoy a G&T of an evening. Read more about Viv and her husband on p14. Our ‘Live Event’ October show is building up momentum, where business meets style. We are really looking forward to and showcasing some amazing women in business, not forgetting the dress for success shows with fashion guru Nicky Hambleton Jones interspersed throughout the day. You can read more about it on line at www.bwsltd.co.uk The next issue of BWS is August/September, please keep in touch, we love all your feedback! Lynne Kennedy Business Women Scotland Ltd | www.bwsltd.co.uk Tel: 0141 332 8801 Email: Lynne@bwsltd.co.uk Managing Editor Lynne Kennedy, Email: lynne@bwsltd.co.uk Editor Beverley Brown, Email: info@bwsltd.co.uk Art Director Cate Sutton, Email: cate@bwsltd.co.uk Advertising Sales Email: adverts@bwsltd.co.uk Administration Donna Gallacher, Email: donna@bwsltd.co.uk Accounts Isabel Harland, Email: isabel@bwsltd.co.uk Cover image GLASGOW 2014: Nicole Nodland Fashion feature PHOTOGRAPHER: Mark Seager at simplephotography.co.uk HAIR COLOUR: Karen McDougall at coloursagency.com MAKE-UP: Kat McSwein at coloursagency.com MODEL: Kerry at coloursagency.com Contributors Nik Hunter Claire McBain Published by Business Women Scotland Limited Tel: 0141 332 8801, www.bwsltd.co.uk Independently owned and published by Business Women Scotland Limited. No part of this publication may be reproduced or used in any form or by any means whatsoever, without the express written permission of the publisher. The design of advertising copy produced without additional charge by our company remains the copyright property of Business Women Scotland Limited and may not be reproduced in any other publication without our express written permission. © All rights reserved by Business Women Scotland Limited.

05 06 09 10 13 14 17 19 21 22 24 25 29

Book reviews… Our latest pick - ideal reading for business and inspiration. Once upon a time…with Anne MacDonald Managing director of Events Ecosse. Ask the Expert…with Alison Welsh Director of Square Circle HR. In conversation with Alison McGregor HSBC’s CEO for Scotland. Ask the Expert …with Linda Gilbert Chartered Financial Planner with Munro Partnership. Once upon a time…with Viv Muir Director and founder of NB Gin. Do you think you deserve a pay rise? Top tips how and when to raise the question. Ask the Expert...with Amanda McCulloch Managing Director with Thorpe Molly Recruitment Ltd. Ask the Expert...with Gloria Murray Director of Murray Associates Accountants ltd. In conversation with Paul Sullivan and Bryan Thomson Directors of Truststream Security Solutions. RGU – Aberdeen Business School Adult education working and studying, combine the two Once upon a time…Dr Sam Robson Director of Temple Medical in Aberdeen. Ask the Expert...with Kirstie Price Owner and founder of the Kip McGrath Tuition Centre Bearsden.

30 33 36 38 39 40 42

In conversation with…Jayne Little and Lynn Tomkins Managing director and director of Skills 4 Ltd Focus on Glasgow 2014 is the year for Glasgow. Once Upon a time…with Avril McLintock Practice Manager at Visage Health Glasgow In the hot seat with Kasia Ojrzynska Top beauty tips for a skin friendly summer. Ask Anne Anne Ferguson answers our haircare questions. Beauty Get into the festival spirit this summer. A day at….Cameron House We sample the delights of one of Scotland’s finest 5 star hotels.

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Interiors – the return of psychedellia and geometric design Inspired by the recent series of Madmen. The Index BWS Directory of businesses..

www.bwsltd.co.uk info@bwsltd.co.uk

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inspiration

BUSINESS WOMEN SCOTLAND

on the book shelf...

Business Women Scotland’s latest pick of new books ideal reading for business, inspiration and relaxation, enjoy!

Name: The Heart and Soul of Successful Leadership Author: Geoff Mead Publisher: Wiley Web: eu.wiley.com

Name: The Goldfinch Author: Donna Tartt Publisher: Little, Brown; First Edition www.littlebrown.co.uk

Price: £24.99 ISBN: 978-1118617168

Price: £20.00 ISBN: 978-1408704943

Telling the Story shows how leaders affect our understanding of what is possible and desirable through the stories they tell. An essential guide to the power of stories and storytelling in all types of leadership, this new book opens a door into the world of narrative leadership: what stories are and how they work; when to tell a story and how to tell one well. It explains how the language and metaphors we use influence our actions and change how we think about the world, helping practitioners identify their own authentic story and use this to be a convincing leader. Author Geoff Mead believes that most conventional models of leadership are well past their sell-by date. He argues that leaders need to take responsibility for creating meaning through their actions and through the stories they tell. Nothing really changes unless the story changes. In Telling The Story, Mead, a renowned consultant on the art of narrative leadership, explores how this important skill defines what’s possible and challenges leaders to consider the purpose behind stories: what are we leading for? What are the big stories of our time and how can our own stories help influence and create the kind of society we envision? The art of narrative leadership is important for senior executives, middle managers, coaches, community leaders and concerned citizens, as well as leadership trainees, and consultants. Telling the Story is both practical (with tips, exercises and examples) and thought provoking. n

If you are a fan of Secret History and The Little Friend then this, the Pulitzer Prize-winning third novel from Donna Tartt will be your summer read. Her first new book in 11 years is filled with strong emotions and experiences, caused by human interactions, drinking and drug abuse. Tartt writes about these matters in a breathtakingly elegant manner. The protagonist Theo Decker has been compared to Pip in Great Expectations but the reality is that this is a far darker tale than Dickens’ novel. Aged thirteen, Theo Decker, son of a devoted mother and a reckless, largely absent father, survives an accident that otherwise tears his life apart. Alone and rudderless in New York, he is taken in by the family of a wealthy friend. He is tormented by an unbearable longing for his mother, and down the years clings to the thing that most reminds him of her: a small, strangely captivating painting that ultimately draws him into the criminal underworld. As he grows up, Theo learns to glide between the drawing rooms of the rich and the dusty antiques store where he works. He is alienated and in love - and his talisman, the painting, places him at the centre of a narrowing, ever more dangerous circle. The Goldfinch is a haunted odyssey through presentday America and a drama of enthralling power. Combining unforgettably vivid characters and thrilling suspense, it is a beautiful, addictive triumph - a sweeping story of loss and obsession, of survival and self-invention, of the deepest mysteries of love, identity and fate. This is not a book to be rushed, for every single word and phrase have been honed and polished until there is no better. If your reading style is to devour books then rattling through this book means you’ll miss something beautiful. n

To traditional marketers unfamiliar with the special challenges of mobile marketing, this territory feels complicated and even frightening

BUSINESS WOMEN SCOTLAND profiles

once upon a time... Former television executive Anne MacDonald spent part of her early globe-trotting career mixing with the Oscar-winning superstars of Hollywood. Now she has picked up her own special “Oscar”.

I believe the award was for the hard work and commitment we give all our clients

Name: Anne MacDonald Company: Events Ecosse Location: Glasgow t: 0141 416 9111 w: www.eventsecosse.com

ittle more than a year after setting up Events Ecosse she beat off competition from 34 other nominees to be named Start-Up Business of the Year in the recent East Dunbartonshire Council business awards. Why did she think her dynamic young company had come out on top? “Well I hope it wasn’t because I was the only woman up for the award,” she jokes before adding: “We have a very successful first year behind us and I believe the award was for the hard work and commitment we give all our clients. It was a great honour to win the title and it’s wonderful to get this validation from your peers. I felt very proud to have our work recognised in this way.” Managing director Anne and her dedicated team at Events Ecosse are experts at organising events of all kinds for corporate, public sector and private clients. The company’s range of projects is impressively diverse. Conferences, product launches, road shows, team building, sporting events, gala dinners and civic receptions are all part of the wide-ranging service. Whether it is the detailed planning of a private house party for VIPs in Argyll or the commissioning of a giant model of the Forth Road Bridge in Lego as part of the iconic landmark’s 50th birthday celebrations in August, all tasks are accomplished with the same enthusiasm, creativity, professionalism and individuality. “I’d never propose an off-the-shelf package,” she says. “Every event we organise is tailor-made to suit our client’s detailed requirements. We bring hard work, integrity and an eye for detail to every project and always strive for perfection. Anything less isn’t acceptable.” Although based in Scotland at their Bearsden headquarters, Events Ecosse operates on a broader Photography © Charmaine Gittens

profiles

geographical map. “We’re geared up to handle projects that are regional, national or international,” Anne confirms. After a childhood spent on the beautiful Hebridean island of Barra, Anne had a successful career in the broadcast media working with STV for nine years before moving to the BBC working as a production executive for 11 years. She travelled constantly and was in day-to-day charge of budgets of up to £24 million and supervised teams making programmes around the world including Africa, Asia and the United States. Among her career highlights was organising the BBC’s Oscar-night coverage, running around Los Angeles with Jonathan Ross and rubbing shoulders with Tinsel Town’s A-listers. Anne took a professional break when, in 2007, she and her husband Archie became the proud parents of twins Sara and Angus. As the children got older she started to organise events on a freelance basis before setting up Events Ecosse in February 2013. Rather than finding parenthood and a full-time job too much to cope with she finds the dual roles stimulating and exhilarating. “I’ve always been at my best when I’ve pushed myself, juggling lots of things at once. I like to be busy. That’s when I’m in my element and at my most effective.” Anne, who combines friendliness with efficiency, gives credit for her impressive work ethic to her mother Margaret, a schoolteacher and playwright, who was widowed at an early age. “She has always been my role model,” says Anne. “She remains a huge influence. She worked hard every day to look after me and my two siblings. I look back and see how fortunate I was to have her scrupulous values and principles instilled in me.” Although a young company, Events Ecosse, guided by Anne’s expertise, hit the ground running and has rapidly built up a track record for success as numerous testimonials from delighted clients attest. Leading clients include the Forth Estuary Transport Authority which is responsible for the Forth Road Bridge, the Peter Vardy Group which hold prestigious car franchises, and major oil and gas players such as Cenkos Natural Resources and Energy and Smart Metering Systems. The company also has a client list that, as a matter of policy, is kept under wraps. “Discretion is very important in this business,” Anne reveals. “Clients have to know they can trust us absolutely. Many things I’ll take with me to the grave. Some people wonder why we don’t have a Facebook page. The reason is simple - we respect our clients’ confidences and their right to complete privacy.” Her job continues to take her to high profile events at home and abroad including the famous Le Mans car rally. “People think it’s very glamorous but the hours are long because we have to get every detail right. I’m there working to make sure other people have a great time.” Anne has not cut her links with the Highlands. She and her husband have renovated a derelict coach house in scenic Strathconon Glen, north of Inverness. It is now available for rent and as a testament to the couple’s flair and application it is already listed among Scotland’s top 100 self-catering venues. In the rare moment she has for relaxation Anne enjoys playing golf, a sport she has adopted with characteristic commitment. There is no doubt that whether at work or at play this is a business woman who is very much on the ball. n

BUSINESS WOMEN SCOTLAND

Is there an easy or less stressful way to network and what’s a good opening line? I enjoy meeting people face-to-face so I don’t find networking too stressful. Occasionally I find I’m the only woman in the room and sometimes start off by making a joke about that so that everyone feels comfortable.

How do you get over the fear of presenting? I don’t. I still get nervous when presenting to groups because that’s outside my comfort zone. Personally, I prefer one-on-one chats with potential clients.

What’s the best way to delegate without people thinking you’re passing the buck? I’d never ask anyone to do anything I wasn’t prepared to do myself. In our business there’s no room for divas. I’ll brush a floor or pick up litter to make sure I present the right image for my clients.

What is the best way to deal with office politics. Be very honest with your staff.

What would you advise is the best attire for networking and presenting? Always be smart and present a professional image. That’s really important. You’re not just representing yourself but the brands you’re working for.

I’ve always been at my best when I’ve pushed myself, juggling lots of things at once. I like to be busy. That’s when I’m in my element and at my most effective

Top Tips for Success 4 Always be ethical and honest. 4 Trust your judgement. 4 Pay attention to detail, no matter how small. 4 Be adaptable and flexible so you can deal with problems.

business advice

BUSINESS WOMEN SCOTLAND

ask the expert SQUARE CIRCLE HR LTD • Tel: 0141 248 7826 • www.squarecirclehr.com

Alison Welsh, Director of Square Circle - human resource consultancy and employment law company based in Glasgow

A ‘Yes’ Vote – What Employers should note? Everyone has lots of questions about the future of the United Kingdom if Scotland were to vote for independence in the forthcoming referendum. One question is “what might change in the area of employment law and immigration?” The Scottish Government has outlined some key proposals and employers should be aware of these. Post-independence the responsibility for key employment legislation, such as that governing the national minimum wage, collective bargaining agreements and maternity and paternity rights, would transfer to Scotland. Many of the current UK laws come from EU laws and if Scotland became a member of the EU it would be restricted in its scope to make changes to existing employment legislation. Some of the Scottish Government’s key proposals are:• Trades Unions The Scottish Government propose that collective bargaining will play a key role in improving conditions in the labour market and will work with employer associations, unions and employers to encourage greater trade union involvement. • Employment Protection The Scottish Government has stated that it plans to balance the need to protect workers with the need to support the growth of the Scottish economy through encouraging companies to expand and create employment opportunities. It has stated that it would undo some of the recent changes introduced by the UK Government but has given few concrete examples of what might go. It has said, however, that it would reintroduce the 90 day consultation period for redundancies involving 100 or more workers.

• Minimum Wage On independence it is proposed that the minimum wage would rise at least in line with inflation and the Scottish Government would continue to support and encourage payment of the living wage. • Employee Representation on Company Boards The Scottish Government has set out its intent to consult on the best form of employee representation on Company Boards and will look at the question of setting targets for the number of females on Company Boards. It has set out an intention to legislate on this if necessary to achieve better representation. • Owner-employee Contracts These new type of employment contracts introduced in April 2013, whereby an employee gives up some of their employment rights for shares in the company they work in, would be abolished. • Immigration The Scottish Government’s white paper on this subject states that it will “do more to encourage young people to build their lives and careers within Scotland and to attract people to live in Scotland”. It plans to re-introduce the post-study work visa and reduce the minimum financial maintenance thresholds that migrants require to meet to Scottish average wage and cost of living levels. Scottish borders will remain open to EU nationals and there would be a points-based approach for non-EU nationals with new categories of skills being added and incentives to come and work in remote areas. These are proposals at this stage and are dependent not only on a “yes” vote in September but also on the Scottish National Party being successful in the following Parliament elections. It will be an interesting few months as the debate continues. n

If you have any queries about HR and employment law, you can email Alison and she will answer any of your questions in the following issues of Business Women Scotland magazine. E Mail: Alison@squarecirclehr.com

BUSINESS WOMEN SCOTLAND in conversation

diversity & inclusion; Variety may be the spice of life but for Alison McGregor, HSBC’s CEO for Scotland, it’s diversity and inclusion that’s the key to success. Born in the west of Scotland, Alison left school and went straight into banking and embarked on a lifelong journey of practical and academic learning.

lison’s first senior role was as a Relationship Director managing a portfolio of large, Scottish, corporate businesses and from there she went on to become head of Corporate and Commercial Banking and Deputy Managing Director of Scotland. After 20 years she took the opportunity to manage a bigger business at the National Australia Group - again still in Scotland but with a view to taking on a UK-wide business. Working in Scotland is great but I wanted to look at how I could operate in the rest of the UK. I then became the UK Corporate Director and I was headhunted by HSBC for the role of Corporate Director, UK North which covers Scotland, North West England, Yorkshire and the Midlands. One of the things that attracted me to HSBC is the global nature of the business , where that could take me personally but also the toolbox it gave me for servicing corporate clients and helping them achieve their objectives. I wasn’t long in the role when I was asked to take on the CEO role in Scotland, combining it with the role I already had. I was excited about this role for a couple of reasons. HSBC employs a significant number of people in Scotland (3,300) and deals with a diverse range of businesses. Secondly, the banking environment has changed so much over the last five to

Working in Scotland is great but I wanted to look at how I could operate in the rest of the UK

Name: Alison McGregor, HSBC Chief Executive for Scotland Company: HSBC Commercial Banking t: 0141 358 2001 w: www.business.hsbc.co.uk

in conversation

BUSINESS WOMEN SCOTLAND

the key to success six years and to come into this role at a time when business and people confidence was fairly low, and play a part in the growth of Scotland was a great opportunity. My ambitions for Scotland are pretty much aligned with the ambitions of Scottish business people in continuing to employ people in Scotland, supporting businesses who want to grow both internationally and domestically and providing support to individuals through our growing retail banking business. In 2013 over 20% of our new mortgage lending in Scotland was to first time buyers. The CEO role is very different from managing a corporate business where you’re focused on engaging with the corporate market. This role sees me engage with a much wider stakeholder group and I suppose for the first time in my career I’m engaging with politicians, the opposition leaders and other senior stakeholders such as Lena Wilson at The Scottish Executive, SCDI, Chamber of Commerce, CBI, etc. This interaction enables me to really understand not just what we were seeing as bankers but what constituents are telling politicians. At HSBC we’ve invested a considerable amount in our businesses and we were seeing growth in the SME market but what surprised me was the lack of confidence of SMEs and in their ability to secure bank funding. One of the things we’ve recently launched is a £300 million fund - £100 million in each of the North, the West and the East of Scotland to support growing SME businesses. It’s not just about lending, it might be providing facilities that help businesses to export or assistance in buying new equipment. The Scottish Government has a target to grow exports by 50% by 2017. HSBC is in over 75 countries so we’re uniquely placed to support that objective. As a result of the changes over the last five years there’s also a lot more talk about women getting to board positions in banking. At HSBC we don’t focus on women we focus on

Top Tips for Success 4 Be authentic. 4 Be really good at the job you have been

asked to do and you will be asked to do other

really good jobs.

4 Be open minded and consider opportunities

as they arise no matter how diverse.

4 Know your strengths and hire for your weaknesses.

4 Always ask yourself: “If I owned this

business, what would I do?”

diversity and inclusion. I’d hate to think I’d get a job purely because I’m a women. For me diversity in banking is also about diversifying yourself away from a purely graduate intake. We have a successful apprenticeship scheme but are also engaged with other Scottish businesses to look at how we support vocational training and work experience for the 18-24 year olds not currently in employment. “Diversity for me is also being diverse in age range and inclusive in the type and background of the people we employ. I’m fortunate that working at HSBC there’s a considerable amount of diversity because we’re a global business and people move around but there is still more work that can be done on building the pipeline.” Alison’s pipeline building involves mentoring, visiting schools to explain what banking really entails and the most important part of her role – meeting customers. “I do have a lot of customer contact and attend many events. One day I’ll be meeting with one of Scotland’s PLCs and the next day I can be hosting the Rugby Sevens. Actually as a result of hosting the Rugby Sevens, I’m now going to Dumfries & Galloway to meet with four farmers but that is the job of CEO! If I don’t talk to a broad range of customers then I’m not doing my job and to be honest that’s the most interesting part of my job – being with customers.” As CEO, Alison is also asked to do many different things for and with the external public which does have its downside. “The CEO role is incredibly diverse and I have to admit my work/life balance could be better at the moment, but that’s me not saying ‘No’, not HSBC. I’m a firm believer in the “family that eats together stays together,” so with that in mind and when I get back to my spinning classes three times a week, I’ll have the work/life balance right and the diversity! n

If I don’t talk to a broad range of customers then I’m not doing my job and to be honest that’s the most interesting part of my job – being with customers

business advice

BUSINESS WOMEN SCOTLAND

ask the expert MUNRO PARTNERSHIP LTD • Tel: 0141 332 1025 (Glasgow)• Tel: 01292 269 909 (Ayr) • Tel: 01698 429 333 (Hamilton)

Linda Gilbert, Chartered Financial Planner and Director of Munro Partnership suggests a little housekeeping to help us on our journey.

or many business owners, the start of the new tax year is the beginning of a new business year. Year end tasks are closed off and plans made for the next 12 months. When it comes to our own personal affairs, it is very similar - new savings allowances and tax reliefs become available and plans are made to take advantage of those perks. It falls therefore that the first quarter of the new tax year is a good time for individuals to carry out some housekeeping, for example consider your income and expenditure in the same way as a business looks at cash flow, review savings arrangements to avoid stagnation and clear the clutter. It may be easier for you to speak with an Adviser who can demonstrate or remind you why it makes sense to save your ISA allowance each year, or why using the business to make your pension contributions is an efficient means of remuneration. Non business owners can carry out similar savings through their employer pension scheme, taking advantage of contributions which would otherwise not be made. As much as Auto-enrollment and Workplace pensions will encourage us to save for the future, for many the nominal level of contributions will hardly keep pace with our cost of living come retirement. Small changes can have a significant effect - increasing your savings by £100 each month, can make a big difference. Why bother, you may wonder? Well, the aim is to give yourself a ﬁnancial cushion for the future for when you need it most by planning ahead now. Those extra savings can be a valuable source of capital for holidays, alternatively use it to supplement other taxable income, perhaps allowing you to reduce your working week to be able to enjoy life’s pleasures a little earlier than planned. Nowadays there are more user-friendly and efficient ways to organise your savings through the use of an investment platform. This is simply an online means of holding your pension and investments in one place making it much easier to administer and monitor your savings. Most of the documentation, statements and review material are held in a ‘document library’ within the website which avoids having to hold reams of paperwork. Online access is available 24/7 offering you visibility as and when it suits you.

Do you have old pension plans from previous employment? Consider consolidating these into one plan. Another task worth doing is to review any protection you have in place and consider whether it remains fit for purpose. Household and car insurance is reviewed each year, why do we not review our life and income protection plans every now and again, or at least when key events take place for example changing employer or the children no longer financially dependent. Protection policies are usually only relevant for a certain period in our lives or a particular purpose. Another area worth remembering is to review your Will at intervals - does it still do what you want it to do? If you don’t have one in place, consider this as top of your to-do list. Power of Attorney is another inexpensive legal document which can save a lot of effort and heartache. Little jobs which all lead to a much smoother journey. n

household and car insurance is reviewed each year, why do we not review our life and income protection plans every now and again, or at least when key events take place If you have any ﬁnancial queries, you can email Linda and she will answer any of your questions in the following issues of Business Women Scotland magazine. E Mail: lindagilbert@munropartnership.co.uk

BUSINESS WOMEN SCOTLAND profiles

in a glass of its own In eight quick months, Viv Muir has gone from dabbling with test tubes, botanicals and a pressure cooker in her East Lothian-based kitchen to having household names compliment her booming new business: “We have Tom Kitchin’s recipe book in the kitchen and suddenly his restaurant group is giving us great feedback on our product,” laughs Viv, one half of the husband and wife team that makes up NB Gin, a North Berwick headquartered, handcrafted gin specialist.

ut with Viv’s colourful history of taking on and accomplishing big challenges it is no great surprise that NB Gin is an overnight success. After studying law in Dundee and Edinburgh, Viv and husband Steve spent a few years in Australia, taking the opportunity to globetrot before the pitter patter of tiny feet. While Steve took on casual work, Viv was intent on practicing law and braved a role in an all-male firm: “It was one of the toughest things I’ve ever done; going to a new country with a different legal system and entering a male dominated workforce in a job notorious for tough working-life. I knew everyone took one look at me and thought ‘she won’t last long.” A year later she had conquered male domination and headed home to the UK for her next challenge. Combining legal experience with a keen interest in business, Viv worked as a business lawyer with the Scottish Qualifications Authority and took on a similar role at the Institute of Chartered Accountants in Scotland (ICAS). A further opportunity beckoned and now she manages all commercial activities at ICAS, including events, marketing and training for a global membership of 20,000. But a career in the legal field, being the first female to soften an entire male workforce and triumphing in a new career – not to mention fitting in school uniforms and pack lunches for her two children – still left Viv wanting more. “As much as I love my job, when you work for someone else you never quite have the 100 per cent energy and passion that makes you wake up in the morning and want to work 24 hours a day. That’s what Steve and I wanted.” Something many couples may shy away from, Viv and Steve, also a lawyer, felt their combined business minds offered a wealth of skills. While enjoying a few G&Ts one evening, oblivious to the recent gin comeback, they realised the beverage was an avenue they wanted to investigate further. “With having the children we haven’t been out a great deal in the last few years,” laughed Viv. “So, when we created the gin we had no idea of the real resurgence of the gin industry. Suddenly there are gin bars and more brands

Name: Vivienne Muir Company: NB Gin Location: North Berwick

t: 0845 467 4547 w: www.nbgin.com

profiles

than ever. People don’t just want a G&T; they want to experience different tastes and favours. I think people are moving away from mainstream brands. They want to understand where what they’re drinking has come from and they like to hear a story.” The NB Gin story is certainly one worth hearing. After the community getting behind the brand at a soft launch in October 2013, business is booming at an incredible rate – more than 5,000 bottles were sold in the first seven months and almost 100 trade customers are on the books. More than 20 Edinburgh outlets have snapped it up and it is being trialled across the country from Aberdeen to London, in the likes of The Kitchin, House of Bruar, Valvona & Crolla, the Montpeliers group of bars and restaurants, and the food halls of Jenners and House of Fraser. “We weren’t overly ambitious and wanted to start small. Our mission was simply to create a premium gin lover’s gin and we engaged the best people in the world to help us get there. The market took us completely by surprise and, instead of us wondering how to get it to suppliers in the UK and beyond, they were coming to us. People like the fact our gin is produced locally and we’re personally involved in every single step of production.” Despite enormous family support, the radical success means the team of two – Steve creating the product and Viv the driving force behind the brand – must develop: “We were initially filling every gin bottle from a glass jug but that’s no longer sustainable.

Have you always loved gin? Yes! Steve used to brew beer at home but it’s not a drink that I find particularly exciting, so for me to get involved in a brewery would be like him working in a handbag shop. Thankfully we have both always loved gin, and it was the perfect choice for setting up our own business. We took a long time researching the market and developing the recipe.

Why do you think gin has become so popular again? Gin is making a comeback, but it’s very different this time around. People are much more discerning about quality but they’re also looking for uniqueness and something with a story behind it. The rebirth of the cocktail culture has also contributed to its growing popularity. It’s a relaxing, sophisticated drink that now appeals to all ages and genders.

What sets your product apart? Uncompromising quality. It’s unashamedly traditional, but provides a balanced flavour and strength which isn’t overly complicated. It’s stilled, blended, bottled and labelled by hand in North Berwick in very small batches, to ensure that every bottle is of the highest standard. It’s a real gin lover’s gin.

How do you manage to juggle NB Gin with your day job? I’m not going to lie – it’s been really tough and there have been a lot of very early starts and late finishes, but it’s very much a family business with many people involved in the production process, including aunts and nanas. It’s been a labour of love, but a fantastic one.

What do you do in your spare time, if you have any? Any spare time we have is spent with our two young children. Where we live is just beautiful and we make the most of the beaches and countryside. It’s also nice to sip the odd gin and tonic in the back garden when the sun is out!

BUSINESS WOMEN SCOTLAND

An equipment upgrade was a massive, but essential, investment.” To get their blend just right, there was no compromise of quality, from building the gin still to engaging a truly expert tasting committee and sourcing the best ingredients in the world: “We have a very specific process. If Steve ran the gin still for just one second more, the product would no longer be NB Gin. There’s a huge diversity out there.” The word is quickly spreading beyond the British Isles, with an export deal in Germany, listings in high quality Danish stores and an invitation to exhibit at a very high-profile gin festival in Madrid, one of the biggest gin drinking nations, in early summer. This event is attended by all the key players in the Spanish gin industry and it’s huge opportunity for Viv, who will be taking along her expert mixologist, dressed in his kilt, to demonstrate NB Gin’s perfect serves. But Viv and Steve won’t be swapping the courtroom for the distillery just yet: “We’re both happy with our jobs and that’s not going to change anytime soon. We’ll build NB Gin at the same time. We are trying to increase stockists throughout the UK, but carefully. We don’t want to flood any geographic area and we are passionate about giving our stockists a level of exclusivity.” Viv attributes the quick success very simply to her passion: “I really believe in the product. Without passion you won’t succeed. It keeps you going through the hurdles. I really feel like there are no boundaries and I’m looking forward to what the future holds.” n

Top Tips for Success 4 Be realistic Set realistic targets and don’t try to achieve too much too soon. 4 Take your time Anything worth doing is worth doing well. It’s an old adage, but so true. Don’t be tempted to take shortcuts. 4 Seek expert advice We love gin and knew what we wanted from our own, but we engaged the expert advice of Charles Maxwell at Thames Distillers in London, whose family has been distilling gin for more than 300 years. 4 Believe in yourself and your business idea If you don’t, why should anyone else?

4 Stay positive Even when you have a bad day, keep striving and persevere. Remember the bigger picture and retain that passion. 4 Leave no stone unturned If someone makes a suggestion or recommends a good contact, I always check it out, no matter how vague it may seem. 4 Tap into the power of social media This is key to raising awareness of your brand. Very early on, we reached trade customers in London as a result of Twitter.

BUSINESS WOMEN SCOTLAND business advice

A network of support to help you grow

ith a wealth of specialist information at its fingertips Business Gateway is ideally placed to help businesses across Scotland grow and prosper. “Every year we help thousands of businesses to take the next step on the growth ladder,” said Hugh Lightbody, Chief Officer at the Business Gateway National Unit. “From exporting, helping to source finance, marketing and customer care to HR, new product development and planning for growth, Business Gateway offers a programme of online advice, free workshops and, if appropriate, one to one support, that can help business owners make the right decisions.” One business that is growing thanks to support from Business Gateway is Dumfries and Galloway based Rheign Apparel. With help from Business Gateway, Hazel Ivins-Whatley launched Rheign Active Apparel (www.rheign.com) in 2013, offering a modern approach to women’s activewear with a focus on comfort, state-of-the-art functionality and style. “Business Gateway has been invaluable to me,” said Hazel. “As a result of their help I am now able to progress the company further and expand our product range for 2015. The knowledge of the advisers has also been hugely helpful and has allowed me to develop the appropriate marketing and operational strategies required to grow my business.” In addition to one-to-one support Business Gateway can also point businesses to a wealth of free advice on industry specific information, including up to date reports on international markets, commercial property and a host of other subjects, and a series of guides and videos on the Business Gateway website. Business Gateway also organises a programme of free workshops throughout the year at a variety of locations across the country. The workshops, which are run by experienced business advisers, cover a range of topics of importance to growth businesses.

Hugh Lightbody

www.rheign.com

To- PRINT.pdf find out1 more about Business Gateway Business Women Scotland - March 2014 18/03/2014 14:14:24 www.rheign.com

visit www.bgateway.com or call 0845 609 6611

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BUSINESS WOMEN SCOTLAND

If you’re an asset then you need to let people know about it Women are much more likely than men to undervalue their professional contribution. Do you think you deserve that pay rise or promotion but are not sure how to bring it up with the boss? For all those women still frightened to ask for more (whether it be money or time) , top tips how and when to raise the question…

• •

•

Rehearse the business case for more money / time / a promotion, and be prepared to present your points in any order. Research your worth. Asking for a ridiculous salary suggests you don’t understand your industry. Be conscious of what’s going on: if your boss has just shelled out for a big VAT bill, it isn’t the time to push for more money. Think about who influences the person you are negotiating with and make sure they know how valuable you are. Your boss is almost certain to discuss your meeting with others, so make sure you know who those others are – and that they know you.

•

Keep language impersonal. Say ‘This job requires’ rather than ‘I need’.

•

Don’t apologise or over-qualify as this will make you look unsure.

•

Have a plan B. If you’ve put all your eggs in one basket, this will be obvious and you’ll be in a weak position.

•

Don’t be afraid to stop the conversation if you need time to consider an offer.

•

If you’re given a no, then ask for an explanation as to how this decision has been reached. Breaking a no down into its constituent parts offers room for further negotiation.

•

If you are offered a new job, always raise the issue of pay.

For more information on Sound Women, visit www.soundwomen.co.uk

You’re doing well. What’s next?

Want to grow your business? Start here. Business Gateway has a wealth of resources, fresh perspectives and new ideas to help growing businesses – all of which can be tailored to your needs. We also have qualified growth advisers who are experienced in helping businesses consider their options and develop their strategy for growth. So why not find out more? Call now on 0845 609 6611 or visit www.bgateway.com

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business advice

BUSINESS WOMEN SCOTLAND

ask the expert THORPE MOLLOY RECRUITMENT LTD • Tel:+44 (0)1224 327 000 • 38 Albyn Place, Aberdeen AB10 1YN

Amanda McCulloch is Managing Director of Thorpe Molloy Recruitment Ltd, a specialist recruitment consultancy based in Aberdeen.

Recruitment Q: For the first time we are considering using a search firm to source a senior executive for our small company. We’ve never used this option before, how would you suggest we go about the selection process? I can understand your caution, making a poor hiring decision is costly. I’d recommend partnering with a firm that has a healthy track record of success for your particular type of vacancy. I’m guessing that by wanting to work with a search firm you’ve already identified that in addition to providing a short-list of candidates, you are going to value their insightful assessment about each candidate too. Because the search agency will be representing your organisation to prospective candidates it is critical that there’s trust in your relationship, so wherever possible, personal referral recommendations can be most useful. As well as determining success rate don’t be afraid to request references, determine timescale, communication levels and confirm who will be actually performing your search. For example, I personally handle all permanent executive placements but in larger organisations it’s more likely that your account manager will be managing the people who are actually performing the work, rather than undertaking the work themselves. Fee transparency is critical and you must determine this before engagement. Finally, determine whether the executive search firm is accredited. The Recruitment and Employment Confederation operates an accreditation system for all member companies which should provide additional comfort to you about their professional credentials.

Q: My daughter is unsure whether to go to university or begin full-time employment straight from school. We want her to make the best choice for her future career, any advice? I’m afraid there’s no right or wrong answer. As I think about all the successful entrepreneurs, business people and professionals that I’ve met what springs to mind is that their education backgrounds are very diverse, with many holding no university qualifications. However, what these people all have in common is a reputation for hard work! There’s definitely a shift in the pattern of education and hiring. In recent years it has felt like every pupil was aiming for university but as young people (and their parents) began to realise, there’s often no guarantee of employment after graduation and frequently high student debts to repay, other options must make viable alternatives. Companies are responding with apprenticeships,

internships and school leaver programmes, recruiting young people from widely diverse backgrounds, but competition is still fierce so to help stand out other factors such as work experience, extra-curricular activities and success in non-academic areas are important to include in a CV. It’s certainly impressive to be a high achieving academic and for certain careers it is essential to study at university. Recruitment processes can be so overwhelmed by applicants that degree attainment is often used as the primary screening process. This is unfortunate as it does lead to some exceptional talent being missed, particularly when it is attitude and work ethic that usually makes for a great employee. Further education is more flexible than ever before with distance learning and part-time study increasingly paid for by employers. So there may be the opportunity in the future for your daughter to gain further qualifications through her employment. If your daughter knows what she wants to do she needs to find out if a degree is essential in securing a position or if the job she chooses has long term career opportunities in which case she can work her way up the ranks, gaining experience and potentially adding to her formal education as she goes. The best piece of advice I could give is to keep all options open as much as possible, an accepted place at university can be deferred if an excellent opportunity for work arises.

Q: I’m relocating with my husband from the central belt to Aberdeen and would be interested to understand the market for board-level appointments? Although Aberdeen city and shire is acknowledged as an innovative region, with a large pool of highly skilled residents, there’s a shortage of senior, particularly female, executives. This means that the number of women sitting in board positions is dis-proportionately low. Without knowledge of your background and making an assumption that you have board experience I think you’ll be encouraged by the opportunities in the north east, not just in full board positions but non-executive and trustee roles too. n

If you have any recruitment queries you can email Amanda and she will answer any of your questions in the following issues of Business Women Scotland magazine. E Mail: amcculloch@thorpemolloy.com

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business advice

BUSINESS WOMEN SCOTLAND

ask the expert MURRAY ASSOCIATES ACCOUNTANTS LTD • Tel: 0141 889 4247• St James Business Centre, Paisley, PA3 3AT

Gloria Murray, Queen of Profit and Director of Murray Associates Accountants Limited, - progressive, proactive business growth specialists and accountants. Gloria’s favourite saying is ‘Turnover is Vanity, Profit is Sanity’

your business Q: What is the value of bringing a non-executive director into a business? The most immediate benefit is getting an outsider’s perspective on your business. As you probably know it’s so easy to see solutions to other people’s business problems but when it comes to your own it’s much more difficult to see things clearly. If you’re thinking of taking on a non-executive director make sure they are the right fit for your business in terms of the skills gap you have on your Board. It’s probably a good idea to use a profiling assessment on them too as that will give you an indication of their strengths and weaknesses. I use Harrison Assessments so drop me an email if you’d like me to put you in touch with them. I would also suggest you keep them in a truly non-exec position. A few times I have seen someone start off as a non-exec only to be offered shares in the business within a short period of time. This doesn’t work as the director is then no longer independent. I’ve seen a few businesses come to very bad endings because of this. So don’t be persuaded by a smooth talker who wriggles into your business, keep them independent.

Q: I set up in business with a friend about two years ago and our differing approaches to where we see the business going are causing real problems. His lack of focus is having an impact on our growth, how do I decide whether to walk away and start again or put up with it and hope things improve?

Q: I’m going to set up a counselling practice next year when I’ve qualified. I want to register the name of the business now, how do I do that without actually starting trading?

There is always a risk, when you set up in business with a friend, this will happen. That’s why I always suggest to anyone setting up in business to make sure you have a partnership or shareholder’s agreement. It sets out each person’s role in the company and what’s expected of them. Also what will happen in the event of disagreement or leaving the company (or even dying). It sounds like you might not have this in place, but there are other things you can try. If you put up with his behaviour things won’t improve by themselves. So you will have to take action to ensure the business moves on. Perhaps his lack of focus is caused by having different business and personal goals from you. Or it might be he’s really not clear on where the business is going or what his role is. There’s no point in second-guessing what the problem is as you really need to have a full and frank discussion with him. I suggest you don’t do this alone as you could end up arguing rather than resolving the issue. Get someone you trust to get involved. So if you have a non-exec director or a business advisor ask them to chair the meeting. Set up an agenda with the points you want to discuss and ask for his contribution too. Give him clear examples of how his behaviour is impacting on the business and look for ways to resolve this. Make sure the two of you share the same goals for the business too, so you’ll both need to get very clear on this. If this doesn’t work then at least you’ve tried and you’re only solution might be to walk away and start again.

The easiest way to do this is to set up a limited company with the name you want to use (if it’s available). You don’t need to start trading until you’re ready and can keep the company dormant until then. However as soon as the company is registered you will start to get communication from HMRC. So you will have to notify them you are not trading as yet and then let them know when you start to do so. Also you will have to send dormant accounts to Companies House and send them an annual return. The other alternative is to trademark your name, but this can be expensive. Also there’s nothing to stop another business using your name. You would have to start legal proceedings against this company and that could be expensive too. I’m not a solicitor so if you do think it’s important to protect your name please get in touch with a solicitor and get some legal advice. n

If you have any business queries, you can email Gloria and she will answer any of your questions in the following issues of Business Women Scotland magazine. E Mail: Gloria@murrayassoc.co.uk

BUSINESS WOMEN SCOTLAND in conversation

Did you know that according to government research, 87% of small businesses suffered an online security breach last year?

Paul Sullivan CISSP, CEH

Bryan Thomson CISSP, CISM

Truststream Security Solutions work closely with their clients to help them: • assess threats • identify security weaknesses • implement a sustainable action programme • embed a security culture within their organisation

Truststream Security Solutions was set up by Paul Sullivan and Bryan Thomson in 2011. Both Directors are passionate about security and the service they provide to their clients. As experts in security they saw the need for a business that approached security in a practical and pragmatic way but was tailored to clients needs. The company has grown and have worked with Virgin Money, Edinburgh College, Macdonald Hotels and Direct Line as well as numerous SMB’s. Truststream also work closely with the Scottish Business Resilience Centre and are a trusted advisor on the Scottish Cyber Strategy Group. Every week there seems to be another story in the press about a high-profile company being hacked. Most recently the CEO of Target in America has stepped down as a result of a massive data leak last year that exposed the personal information of 70 million customer. However, the threat is no longer just to large, high profile companies such as Target, Sony, RSA and Adobe but increasingly SMB’s.

in conversation

BUSINESS WOMEN SCOTLAND

£27billion The Estimate cost of cybercrime in the UK— and growing The Cost of Cybercrime: A DETICA REPORT IN PARTNERSHIP WITH THE OFFICE OF CYBER SECURITY AND INFORMATION ASSURANCE IN THE CABINET OFFICE.

There are many common misconceptions among SMB’s around security threats to their business that are placing businesses at undue risk, but the perennial perception of the threat is:

It’ll never happen to me, I’m just a small business! I’m sorry but the simple fact is if you’re in business, you’re a target. If you’re business is connected to the Internet then you’re already under attack. It is no longer a question of if but rather when and how. Hackers are exploiting this misconception to greater extents. There has been a very definite paradigm shift in the tactics of hackers globally that has resulted in SMB’s becoming a greater target for attacks. As larger corporations are beefing up their security (due to the increasing complexity of the threat landscape and regulations) and becoming harder targets; hackers are shifting their focus to less protected SMB’s because the chances of success are much higher and the potential returns can be just as lucrative.

F.U.D The security industry relies heavily on the idea of fear, uncertainty and doubt to sell their wares. At Truststream we don’t agree with this approach. It is not the concept that we have issue with as much as it is the way it is used by many organisations to persuade companies to buy things they don’t actually need. However, a certain amount of fear is justified because the threat is very real. Cyber crime is estimated to cost Scottish businesses £5bn a year.

Information security needn’t be a daunting subject While information security can seem a daunting subject, at Truststream we believe that security doesn’t need to be complex or expensive and believe strongly in the “Pareto Principal” (80-20 rule) when it comes to securing your business. You can reduce 80% of the risk to your business by focusing on making the correct changes /80% of the threats to your

business come from 20% of your process and procedures. While there is no one solution that will solve all your problems, a secure business starts with the right culture that ensures that information security is everyone’s responsibility. Often people are the greatest security risk, not technology. You need to ensure that your staff are aware of the security implications of their dayto day actions. These will change for every business and even between departments within the same business.

How do you keep up with all of this? The information security landscape never stands still and is changing every single day. As a business leader it is your responsibility to ensure the security of your business and your customers data. However, it is unrealistic to expect you to stay up to date with all of this while juggling the 101 other balls on a daily basis. That’s where we come in. The first thing to point out is that you will never be 100% secure from threats— unless you completely unplug from the Internet. You must therefore focus on achieving a state where risks are equal to or less than the financial cost to achieve that state. This ‘state’ is on a continuum and every organisation is comfortable with a different place on that continuum based on your business goals and the identifiable risks... and that’s OK. As such, we work closely with you to understand your business and your appetite for risk. Reducing the complexity down to simple actionable information that can be communicated clearly throughout the organisation in a way that is relevant to you and your business. This can take any number of forms from a full security audit, training and education of staff to full management and monitoring of cutting edge security products. Allowing you to get on with managing and growing your business comfortable in the knowledge that you have experts on hand to assist you at every step of the way. IT security can be a daunting subject – but it doesn’t need to be. The worst thing you can do is to bury your head in the sand and ignore the threat. We are always happy to have a chat over a coffee to discuss taking your first step towards making your business more secure. n

Cyber crime costs Scots businesses £160 a second Scottish Business Resilience Centre

The UK Government recognises the seriousness of the threat and are offering £5,000 worth of Cyber Security Support to SMEs.

For further information contact; Truststream Hudson House, 8 Albany Street Edinburgh EH1 3QB

Get in touch with Trustream and we can discuss what kind of support you can access for £5k and if applicable we can help you to apply.

t: 0131 473 2354 f: 0131 473 2309 e: info@truststream.co.uk Web: http://www.truststream.co.uk

BUSINESS WOMEN SCOTLAND business

Women can have it all at Aberdeen Business School More and more women are balancing family life with work and studies to gain further qualifications and advance in today’s competitive job market.

omen are learning that a postgraduate qualification can really enhance their career, so to stand out in an increasingly competitive crowd, the application of newly developed skills and theory by gaining such a qualification can help them forge ahead. However, finding a course that has the flexibility to be synchronised with work, family and social commitments is a key factor for most businesswomen. Robert Gordon University (RGU) is one of the top performing modern universities in Britain and its approach to preparing graduates for employment sees the university consistently placed among the top universities in all league tables. Is the top university in the UK for graduate employment (HESA 2013), as well as one of the top universities for postgraduate employability, with a 96% employment rate (HESA destination of UK leavers’ survey 2011/12). RGU’s highly acclaimed Aberdeen Business School (ABS) is one of the leading providers of management and business education in the UK and is recognised nationally and internationally for responding to the needs of students and employers. ABS boasts an impressive suite of postgraduate courses which offer flexible study options to make the journey of gaining a postgraduate qualification suitable for women doing the ‘balancing act’. It has one of the strongest portfolio of quality courses which are accredited by, and has strong links to, the Association of MBAs (AMBA), Chartered Institute of Personnel Development (CIPD) and The Institute of Export. ABS also has courses accredited by, and has strong links to, The Chartered Institute of Public Relations (CIPR), the Chartered Institute of Library and Information Professionals (CILIP), Chartered Institute of Arbitrators (CIArb) and The Chartered Institute of Purchasing & Supply (CIPS). Courses are delivered by academics with relevant industry experience in subject areas which include; an MBA programme;

Name: Rita Marcella Company: Aberdeen Business School Location: Aberdeen w: www.rgu.ac.uk/abs

business

BUSINESS WOMEN SCOTLAND

Professional study is recommended for anyone whether happy in their role or looking for a new challenge and similarly suitable for those who already have a qualification or have worked their way up

Accounting and Finance; Communication, Marketing and Media; Energy Management; Human Resource Management; Leadership; Library and Information Management; Law; Mediation and Project Operations Management. Strong links with various sectors and the inclusion of industry placements and projects ensure that course content is relevant to industry requirements and graduates are effectively prepared for the workplace. Professor Rita Marcella, Dean of Aberdeen Business School, said “As a modern professional university we appreciate the importance of pertinent degree content that relates to the real life working environment. Our accredited courses have been developed as a result of industry demand and are recognised by the global energy sector.” Professional study is recommended for anyone whether happy in their role or looking for a new challenge and similarly suitable for those who already have a qualification or have worked their way up. In times when skills gaps are widening, a postgraduate degree course can provide a competitive advantage; expanding knowledge and building on experience in an ever growing and changing industry. An MBA is one way business women forge ahead in their career, whether corporate employees, business owners and entrepreneurs. The skill set and knowledge developed through undertaking an MBA is demonstrated and endorsed by many women who

have already triumphed and benefited from committing to further study. Competition is forcing all organisations to concentrate on developing strong management competentices and an MBA will ensure women in business are ready to meet these challenges. Choosing to complete an MBA with an accredited provider, such as RGU, is a fine example of a professional’s commitment to business and your chosen career. Heather Hannam has first-hand experience of studying for an MBA from RGU’s Aberdeen Business School. The 48-year-old says it is a “once in a lifetime opportunity to do something which will open up a world of options” when she graduates. Heather has over two decades of business experience and following an organisational restructuring of the company she worked for, decided upon a personal career sabbatical to study a full-time MBA in Oil and Gas Management. She said: “My route in was through professional qualifications and years of experience at management level as I do not have a first degree. “For me, this MBA is a once in a lifetime opportunity to do something which will open up a world of options when I graduate - it is also the steepest learning curve of my life but I’m loving the stretch. “Discovering that there is a world of theory underpinning all the HR and management work you have done over the years is very thought provoking.” n

The skill set and knowledge developed through undertaking an MBA is demonstrated and endorsed by many women who have already triumphed and benefited from committing to further study For further information on the postgraduate programmes at Aberdeen Business School, please visit www.rgu.ac.uk/betterbusiness

BUSINESS WOMEN SCOTLAND profiles

once upon a time... Not many businesses can say that they help to improve people’s lives on a daily basis, but for Dr Sam Robson and her team at her award-winning private medical clinic, this is a regular occurrence.

s a fully qualified GP, Dr Sam was often meeting patients with low morale and self-esteem issues, with most blaming their bad skin, wrinkles and weight as the main problems. Dr Sam noticed that these common issues were having significant negative effects on the way people felt about themselves and she wanted to change that. To pursue her interest in aesthetics, Dr Sam became a member of the British College of Aesthetic Medicine, and completed comprehensive research and specialist training to advance her knowledge and skills. In 2011, Dr Sam left security and comfort of employment as a GP with the NHS, which was a major risk for her personally, but she knew something had to be done to address these growing global problems. She established her first company, Temple Aesthetics, with an initial focus on skin and aspects of ageing. However, a couple of years later, Dr Sam decided to change the focus of the business to follow a health-based holistic approach, and Temple Medical was born, with a vision to offer patients life-changing treatments, using safe and up-to-date technology. The risk has paid off, and today Temple Medical is exceeding Dr Sam’s expectations and is at the forefront of the private medical aesthetics and weight loss management industry in Scotland, offering several research-driven and innovative treatments, some of which are exclusive to Temple Medical and Scotland. The clinic has also been recognised both nationally and internationally with several industry awards, including Best Small Clinic 2012 at the Aesthetic Awards, and Highly Commended for best customer service at the MyFaceMyBody® Awards in London – a major achievement for Dr Sam and her team. Dr Sam said: “Throughout my career as a GP, I witnessed an increasing number of patients suffering from problematic skin, premature ageing and obesity, but whilst they were recognised as issues, they were not being treated as a priority so I decided a different approach was required. To make a meaningful impact

Name: Dr Sam Robson Company: Temple Medical Location: Aberdeen t: 01224 869 997 w: www.templemedical.co.uk

on these conditions I carried out a lot of research and held numerous discussions with key international practitioners and quickly my passion became my business.” As single parent raising two teenage boys, Dr Sam had to juggle her role, whilst also learning and overcoming the challenges of setting up and running a business. Initially, this was out of her comfort zone, specifically understanding new business processes such as, managing people, financial planning and also raising funds to ensure the business would remain viable was difficult, especially as Dr Sam had used personal finances to get the business started. However, her interest for this type of medical practice remained, and today Dr Sam is still continuing to advance her knowledge with further training and engagement with new technologies, and regularly attends conferences to learn about pioneering new treatments. This has led to introductions with key people within the medical industry internationally and locally at strategic business support level, who have help to get the company to where it is today. Dr Sam said: “In the early days, being a working mum and launching a new business was very difficult and I faced quite a few challenges in my first venture, but this experience taught me a great deal and allowed me to identify exactly what I wanted Temple Medical to achieve. I focused on being different, with innovative treatments, not just cosmetics ones, with professionalism and high standards at the core of the business. It is all about teamwork at Temple Medical and we are quickly creating a strong unit that is fully supportive of my aspirations and objectives for the business. This has allowed the business to expand, whilst still delivering its key aim to ultimately satisfy customers and improve their well-being.”

profiles

As Temple Medical evolved, Dr Sam and her team diversified to focus on another health issue that was impacting people’s self confidence worldwide - obesity. The clinic secured an exclusive territory licence agreement to deliver the effective medically supervised weight-loss programme and body contouring programme, Alizonne Therapy®, which has a 60-80% long term success rate, compared to around 16-20% success rates of most diet or diet and exercise solutions. The clinic is now recognised as being the leading Alizonne® clinic in Scotland, with more than 50 patients per week seeing life changing and, importantly, longterm results. “Alizonne® Therapy is one the of the clinic’s most popular treatments, with its proven track record and typical results in weight loss of around one stone per month. However, unlike most other treatments, Alizonne® uniquely helps to re-shape and contour patients body, avoiding loose skin results and improving the firmness and tightness of skin, which for most people is an important factor. Temple Medical has also developed the corporate side of Alizonne®, specifically launching ‘Alizonne Offshore®’, in a bid to tackle increasing levels of obesity in the oil and gas industry workforce – a major issue to be resolved to comply with new regulations on helicopter travel safety. We adapted the programme to suit the lifestyles of offshore workers and are already seeing remarkable results, with the current record loss of 40 pounds in 36 days.” Currently, Temple Medical is experiencing significant growth and has recently expanded into open a new large, prestigious and state-of-the-art clinic in Aberdeen city centre. The stunning new clinic is four times the size of its previous premises, which is helping the business to meet the increasing demand for its

BUSINESS WOMEN SCOTLAND

services and its increasing patient numbers. The clinic now has nine treatment, consulting and imaging rooms, which cater for a variety of treatments to tackle various skin conditions including, acne, acne scarring, lines and wrinkles, rosacea, stretch marks, sun damage, obesity and moles and tags. The new premises also has a large training academy, which offers training opportunities for both visiting specialists, as well as the opportunity to host client evenings to showcase new treatments. Dr Sam said: “If someone told me that I would be in a four-storey clinic at this point in my business, I wouldn’t have believed them. However, the fact that we are now running out of space in the new premises already, tells me I was right in setting up the business in the first place. At the heart of Temple Medical is customer service and by listening and responding to customer feedback, we have been able to identify treatments that customers actually want and need to make a difference to their life.” Temple Medical is unique in its service provision being Doctor led with fully qualified team of professionals, including two doctors, two nurses, a nutritionist, six therapists, a clinic manager and team of admin staff. It is Dr Sam’s role to lead, manage and encourage the team, for the greater good of the business and its patients. “Being a business woman can be stressful but through the tough times I have shown resolve, skill and determination as I want to make a difference to people’s well being. I now have solid team around me, with nearly half of my employees previously patients after catching the ‘temple medical bug’. I pride myself on being different, and ahead of the game, so I continually seek innovative treatments that can improve patient’s self-esteem and confidence, whether its by losing weight, reducing and slowing effects of ageing or improving problem skin.” n

Top Tips for Success 4 Ensure you have an excellent team around

you…focus on what you do best and do it well, but get in others to do the jobs that are not your forte.

4 Always strive to provide the highest standard

of care that you yourself would want…patients need to feel safe and able to trust that their well being is your priority.

4 Huge emphasis on education…in order to be

at the cutting edge, need to invest in training and research to ensure you are up to date.

4 Believe in what you are trying to achieve and

be passionate about it…don’t give up!

4 Always focus on the delivery of excellent

customer service.

Being a business woman can be stressful but through the tough times I have shown resolve, skill and determination as I want to make a difference to people’s well being

business advice

BUSINESS WOMEN SCOTLAND

ask the expert KIP MCGRATH EDUCATION CENTRES • Tel: 0141 955 2141 • www. kipmcgrath.co.uk

Kirstie Price - teacher and business woman who runs the Bearsden - Milngavie branch of Kip McGrath, the global professional tutoring business.

Are you ready for results day?

or parents of SQA exam candidates, Tuesday 5th August 2014 will be a day to remember. The long awaited finale to a year of hard work, anxiety, stress and hope. Regardless of your child’s ability or plans, the arrival of their SQA results marks progression to the next stage of their education. Those who achieve all that they hoped for will enjoy the well-deserved celebrations. However, for those who experience disappointment, decisions may be required. In all instances, support and advice is available.

Q: We will be away from home when ‘the SQA envelope’ arrives. Can my daughter receive her results by e-mail or text on 5th August 2014? Yes, many students choose to receive their results electronically on Tuesday 5th August. Students must sign-up for this service by Tuesday 8th July and activate their account by Wednesday 16th July. www.mysqa.info

Q: Can we request an appeal if my child’s results are disappointing? In the academic year 2013 – 2014, SQA will introduce a new ‘Results Service’ to replace the existing appeals service. The Post-Results Service will begin after candidates have received their certificates. If a school or college is concerned about a student’s results they can request a clerical check and/or a marking review of an exam paper. Parents and students should contact the school to discuss the options available.

Q: My son has applied to university and is anxious that he will not meet the conditions of his offer. What are his options? The university will request your son’s results directly from SQA and the first step is to check whether he is still being offered a place. This information can be found in the ‘Track’ section of his UCAS account. Students who fail to meet a conditional offer may be offered an alternative course – a ‘changed course offer’ that must be accepted or declined. For students who have not been accepted, a clearing number will be issued which then allows them to begin applying for places via clearing. Students who applied to university this year will be eligible to use clearing if one of the following situations applies. • Application has not been withdrawn • No offers received • Offers were declined or not responded to by the due date • Application was received after 30th June 2014.

Where to seek advice? • School – for students returning to school, contact should be made with key staff in the ﬁrst instance. Many schools will have staff available on results day. • Exam results helpline – advice and support will be available from Skills Development Scotland via the free helpline. Details of the helpline will be published on the website. www. skillsdevelopmentscotland.co.uk • College – returning students and new applicants should contact Student Services or a known member of staff. • SQA Candidate Advice Line – The contact details will be noted in the letter, which accompanies your child’s certiﬁcate. • UCAS – Students who have applied via UCAS should check “Track” where they can clarify decisions and follow instructions accordingly.

Top Tips For UCAS or College Candidates Results day requires preparation. In general, students, not parents, should initiate contact and be familiar with all procedures. Relevant documents, a laptop and a phone are essential. For School Returners It is advisable for parents to be involved in discussions regarding their child’s SQA results and subsequent decisions.

Competition is ﬁerce, be prepared to act quickly.

If you have any queries concerning your child and their education you can email Kirstie and she will answer any of your questions in the following issues of Business Women Scotland magazine. E Mail : kirstieprice@yahoo.com

BUSINESS WOMEN SCOTLAND in conversation

Balancing act Gender diversity specialist Jayne Little of Skills 4 Ltd explains why empowering women and helping men to support them is great for business.

etting more women into senior positions is a hot topic – whether it is the male-dominated cabinet of the Coalition Government or private sector businesses grappling with skills shortages. Poor gender balance is no longer just an image problem, an increasing body of research shows it has real implications for a company’s performance and an opportunity to learn.

Jayne Little recognised the issue long ago and in 2006 established Skills 4 – now recognised as one of the UK’s leading providers of gender diversity initiatives. Her programmes have supported over 3,000 individuals for clients such as Atkins, BAE Systems, Babcock, Johnson Controls and MBDA. “Too often talented women are left feeling they have a stark choice between developing their careers or making sure they don’t miss out on family life,” says Jayne, “It can lead to

Jayne Little Jayne Little is the founding Managing Director of Skills 4 and has extensive experience of training and consultancy in workforce development, with a specific specialism in gender diversity. She established Skills 4 in response to issues raised in ‘Shaping a Fairer Future’ the 2006 government commissioned Report. The author, Baroness Margaret Prosser, chaired the sector skills steering group which successfully delivered the Skills 4 programmes into parts of the engineering and manufacturing sector. As a subject specialist on gender balancing, Jayne is a frequent speaker on topics such as organisational change, unconscious bias and gender-smart communication.

Lynn Tomkins Lynn Tomkins is a highly experienced director operating at ministerial and executive board level. She has well developed relationships with senior executives in the public and private sector and has initiated and delivered a number of high profile business-led projects aimed at increasing global competitiveness. She joined Skills 4 as a non-executive director and now chairs the board after leaving her position as operations director of Semta, the UK sector skills council for science, engineering and advanced manufacturing technologies. Lynn is passionate about helping employers upskill their workforce with ongoing training and support to ensure the UK can remain competitive in the increasingly global economy.

Name: Jayne Little Company: Skills 4 Ltd

t: +44 (0)113 393 5313 w: www.skills4uk.com

in conversation

BUSINESS WOMEN SCOTLAND

I was happy in my work but didn’t have a plan anymore — Rachel Cook

But it is not just the women

companies losing some of their best people and women frustrated at not having taken the opportunities to develop their careers – but it needn’t be like that.” Increasingly businesses are turning to Skills 4 for support through its Career Development Programme, unconscious bias training and executive coaching. Rachel Cook has had a successful track record in the rail industry, managing major projects as well as hundreds of staff and contractors for her employer Atkins. Her career had gone to plan having joined the company after graduating in civil engineering and geology from the University of Glasgow. After 14 years in rail, Rachel made the move into the company’s Energy business and while she joined Atkins to have a long and varied career across industries, once this became a reality she didn’t know what was next. “Changing industry was a risky thing for me to do after building up so much knowledge about rail and gaining so many contacts,” said Rachel. “I was looking for a new challenge as I felt I was not learning at the same rate.” Very soon after her transfer she underwent Skills 4’s Career Development Programme. “It was the single most important piece of training I have ever had in my 16 years at the company,” said Rachel. “Having the opportunity to be with other women across the business, in a safe environment, sharing our feelings and thoughts was both emotional and liberating. “I was happy in my work but didn’t have a plan anymore. I didn’t know what was next. The training helped me put that right. “Atkins has been so supportive. I have two young sons, six and four, and have been able to do this role on a part-time basis split between home and the office. Women here are promoted on merit. “The career development programme has made a real difference in the workplace. The number of women putting themselves forward for promotion panels now is incredible. More are opting into the process rather than sitting and waiting.”

Neil Aitken, operations director of Atkins’ oil and gas business, has also engaged Skills 4 to help his male engineers in Aberdeen. He said: “Jayne has a personable and relaxed style with a tailored training approach bespoke to the needs of the individual. She picked up personal nuances which male employees had been unaware of and helped them to develop a more natural style. “The skills acquired from the courses greatly assisted the development of our engineers, preparing them for promotion to senior positions. The feedback from both the male and female employees who took part in the training was overwhelmingly positive.” Johnson Controls recently engaged Jayne, in the UK and overseas, to raise awareness of unconscious bias which has had profoundly positive effect in the workplace. Steve Garnett, plant Manager of the UK Telford site, said: “The unconscious bias training was delivered in a fun and interesting way. It is referred to daily amongst the teams and helps reset team norms and boundaries.” Skills 4 has just won a contract with the Engineering Training Council in Northern Ireland to support SMEs in particular develop a successful career in STEM (Science, Technology, Engineering and Mathematics) roles, promote the career choice to schoolgirls and establish a women’s network. The company has also been working with Trade Unions – addressing a major conference organised by Unison in Manchester. Skills 4’s chair, Lynn Tomkins, warns companies who don’t consider developing female-friendly policies and supportive environments will lose out. “Gender diversity is a global issue but many of the UK’s competitors have been far quicker at recognising the benefits of proactively supporting the career progression of women,” says Lynn. “Women make up half the workforce but are severely under-represented in so many sectors. There is so much potential to get talented girls into industry, then on to management positions and into the boardroom.” Jayne added: “It is in us all to be different - men and women communicate differently. Understanding this is key to helping women overcome the personal barriers to entering male dominated careers and progressing within them. It also helps men understand the issue and lead to a better business.” n

The feedback from both the male and female employees who took part in the training was overwhelmingly positive

Dr Victoria Dobbie Dental Surgeon

0131 226 9610

Sky TV Channel 282 recently featured Victoria on The Ultimate Anti-Ageing Show as one of the UKâ&#x20AC;&#x2122;s top Ultherapy experts.

Face & Body Cosmetic Clinic 32 Alva Street Edinburgh EH2 4PY www.faceandbody.co.uk

spotlight

BUSINESS WOMEN SCOTLAND

THE CITY OF

GLASGOW Glasgow is a city of transformation The city’s riverbank has been particularly transformed – from industrial dereliction caused by the decline of shipbuilding into to an entertainment and residential centrepiece. The banks of the Clyde have become a playground for property developers, with office blocks and high-rise luxury flats taking the place of the old shipyards, granaries, wharves and docks. In 2014 Glasgow will take centre stage to the world, this will be one of the biggest years in Glasgows history. A year of celebrations showcasing culture, food, sport, and spectacular landscapes. If you find yourself stranded in a city, you won’t be disappointed to be stuck here. Glasgow is one of Europe’s most vibrant, dynamic, friendliest and stylish cities in the UK.

BUSINESS WOMEN SCOTLAND spotlight

Shopping in Glasgow Glasgow is consistently voted as the top place to shop in the UK outside of London’s west end. There is something for everyone, with over 1,500 shops to choose from, ranging from cool vintage shops, independent record stores, to wellknown brand names and exclusive designers. The Style Mile refers to the square mile in the very centre of Glasgow which houses the most extraordinary concentration of shops - from unique designer stores to flagship stores for British and international retailers.

Commonwealth Games 2014 23rd July - 3rd August Glasgow 2014 Commonwealth Games will be become the world stage to showcase outstanding talent in athletics and sport focused Games of world class competition which will be celebrated across the Commonwealth, generate enormous pride in Glasgow and Scotland, and leave a lasting legacy.

Glasgow 2014 dress created for Games by Scots designer Scots designer Kerry Nixon has designed a dress to be worn by female Medal Bearers at the Glasgow 2014 Commonwealth Games. Glasgow-born Kerry is the creative force behind the designs which will be worn in the Medal Ceremonies and showcased on the world stage, now the Official Glasgow 2014 Tartan. The tartan design was printed onto the fabric for the dresses by the prestigious Centre of Advanced Textiles at the Glasgow School of Art.   The medal-bearer’s dress was designed to reflect the youthful nature of the Games and to pay homage to Glasgow’s vibrant art and fashion scene. Glasgow Commonwealth Games 2014 - The Games Relay Baton Velodrome, Sir Chris Hoy

Glasgow Commonwealth Games 2014 - Kerry Nixon’s Dress Kelvingrove Park

Remember to take the open top bus tour on the route of Glasgow’s top visitor attractions visit: www.city-sightseeing.com

spotlight

BUSINESS WOMEN SCOTLAND

Glasgow for business and conferences Glasgow is Europe’s fastest growing conference destination. Dubbed ‘Scotland’s Capital of Cool’ by National Geographic Traveller magazine, Glasgow boasts world-class conference credentials and an accommodation scene to match. Business tourism secured by Glasgow City Marketing Bureau (GCMB) since its inception in 2005, has been worth £1 billion to the city’s economy. More than 2,200 domestic and international conferences have been brought to the city in partnership with the Scottish Exhibition and Conference Centre (SECC) over the past eight years. Delegates now account for one in five hotel beds sold in Glasgow, underscoring the importance of conventions to the local economy. GCMB’s Convention Bureau recorded its most successful sales year to date in the last financial year (April 2012 to March 2013), securing new conference business to the city worth more than £153 million. A report published by Long Finance (September 2012) has seen Glasgow climb two places to 39th in a league table of the world’s top financial centres. The list of global economic hotspots shows Glasgow to be the third most important financial centre in the UK. Another great addition to Glasgow sky line is the SSE Hydro opened in September 2013 on the SECC campus, boosting the city’s major event and conference credentials even further. With a total capacity of 12,500, it is expected to be in the top five busiest indoor arenas in the world, alongside such iconic venues as Madison Square Gardens in New York and London’s O2 arena.

SECC Arena at night with the Finnieston Crane

Seaplane on The Clyde

Clyde Autitorium at the SECC

House for an art lover Willow Tearooms

Glasgow the cultural city Glasgow has more than 20 museums and art galleries, most offering free admission. Here’s our ‘worth a visit’ selection; • Glasgow’s iconic new Riverside Museum, a landmark building on the banks of the River Clyde and a fitting home for the city’s world class transport collection • St Mungo’s Museum of Religious Art and Life is a haven of tranquillity in a bustling city. Across the road is the Provand’s Lordship, Glasgow’s oldest house • Scotland Street School tells the story of education in Scotland over a hundred years, from the late 19th century to the late 20th century. • The Piping Museum is the only independent museum devoted solely to the great Highland bagpipe, the museum houses the most important collection of piping memorabilia in the world.

“The River Clyde, which once ferried tobacco traders towards the city, now flows past smoking-hot artists’ studios and museums.” _ Rough guides

BUSINESS WOMEN SCOTLAND profiles

once upon a time... When Avril McLintock took a job as a dental receptionist in Queens Park, Glasgow, aged eighteen she didn’t quite realise she had just opened the door to a very fruitful and extremely successful career in that field. Now, Avril is six years into being the face of Glasgow’s high-tech, luxurious Visage Lifestyle Clinic, which offers a ground-breaking combination of traditional and cosmetic dentistry.

Cosmetic dentistry before

Cosmetic dentistry after

Name: Avril McLintock Company: Visage Lifestyle Clinic Location: Glasgow t: 0141 222 6580 w: www.visage-health.com

vril’s early success was evident in her quick progression from a receptionist and dental nurse role to managing her private dentistry clinic within just a few short years. This demonstration of her potential allowed Avril to secure her next opportunity with Glasgow’s famous and luxurious Linn products. The next eight years here were an exciting blur, being fast-tracked from customer service right up to a high powered events facilitator role within sales and marketing. Avril’s passion for dentistry, however, had remained and the development of revolutionary new treatments in recent years – dental implants, cosmetic dentistry and non-surgical cosmetic treatments to name a few – kept Avril’s attention. Glasgow’s Visage Lifestyle Clinic was one of the first clinics to encompass these new treatments under one roof and, due to Avril’s wide range of contacts, it wasn’t long until it was on her radar. The clinical director immediately recognised her potential and quickly invited her to become his practice manager. For Avril, there was no question of whether or not to seize this opportunity. In its nine year history Visage Lifestyle Clinic has scooped an unprecedented 13 national dentistry awards, including Best Practice UK, Practice of the Year Scotland and, underpinning its very ethos, Most Innovative Practice of the Year. Its reputation was undeniable too, enhancing the lives of thousands by focusing its cutting edge skills and technology on restoring patients’ confidence in their physical appearance. As practice manager, Avril is usually the patient’s first point of contact: “Often patients have spent a lot of time researching their treatment and find it valuable to come in for an informal chat about their treatment options before making a decision.” It is Avril’s responsibility to give prospective clients the best impression possible, encouraging them to trust Visage with potentially life-changing treatments. One of the first things people look for when meeting a new business contact is a friendly and sincere smile, yet many business women lack confidence in the appearance of their teeth and consciously or unconsciously try to hide them which affects their smile. With cosmetic dentistry at its heart (even training in advanced dentistry techniques to dentists all over Scotland) Visage takes real

profiles

pride in helping patients regain that confidence by giving them a perfect smile. Visage achieves this through a combination of whitening, realignment, veneers and replacement of missing teeth, complemented by “facial aesthetics”; using minimally invasive techniques to reduce wrinkles, firm contours and smooth skin. The overall ethos of the clinic is that, apart from admiring the results, no-one other than the patient herself should ever know that any cosmetic work has been carried out. Many of Avril’s clients are business women seeking safe, naturallooking long-term solutions – “Our professional female clients do not only benefit from the perfection of their physical appearance, but more importantly from the confidence this brings them” which is key to creating the right impression in their professional environments. This approach, combined with the clinic’s awards, expertise and glowing testimonials, has built a hugely successful and popular brand, with a particular focus on accommodating the busy lifestyle of today’s businesswomen. As well as Visage’s convenient city centre location is (discreetly nestled in Glasgow’s Merchant City) the clinic opens from early mornings to late evenings and weekends to fit around its business clients’ working schedules. Furthermore, Visage’s treatments have been specially selected to achieve faster and more reliable results with the minimum recovery time possible, making them ideal for clients who need a fast, interruption-free return to work. Always one to practice what she preaches, Avril is currently undergoing a three month course of tooth realignment – “my aligner

BUSINESS WOMEN SCOTLAND

has been so easy to use and I’m amazed at the improvement it has made to my smile”. Like the rest of her team, Avril regularly goes out of her way to directly experience the Clinic’s treatments, explaining: “The only way to truly understand the patient experience is to see our treatments from their perspective. It’s invaluable in explaining exactly what new patients can expect, which really improves their confidence.” With the public more informed than ever about facial aesthetics and cosmetic dentistry: “People aren’t afraid to try them for the first time. But they want treatments they know will work. Where they used to just go for a facial, they now realise there are treatments which can provide a natural looking but much more long lasting result.” Visage’s approach certainly seems to be working and patients keep coming back. Although the clinic is already considered to be at the top of its field, Avril’s determination will ensure it keeps moving forward in the most innovative and patient-centric way possible: “Everything we do is based on client feedback and based on this we are currently investing in new technology which will allow us to treat the troublesome issue of stretch marks.” This development will make Visage one of Scotland’s only clinics that can treat this common problem. “What is most important to achieving results is the calibre and ethos of the team. Visage boasts some of the most experienced qualified and diligent practitioners in their respective fields. I’m proud to work such a talented and tight-knit team whose primary motivation is always making sure that when you walk out of our doors it is with renewed and lasting confidence on your physical appearance”. n

BUSINESS WOMEN SCOTLAND beauty lifestyle

in the

hot seat . . . . . . .

Kasia Ojrzynska from Esteem Beauty sits in the BWS ‘hot seat’ and gives our readers her top tips for a skin-friendly Summer.

I have worked in the Industry for over 20 years and initially learned my trade from experts all over the world. I attended Łodz University for both my Cosmetology Degree and my Cosmetology Master’s Degree. Sun protection.

Avoid wearing perfumes on your skin;

The sun is the main cause of premature ageing which can leave your skin dull, dry, wrinkled and with hyperpigmentation (brown spots). Protect all exposed skin with a broad spectrum SPF (protects against both UVA & UVB) of at least 30, preferably a mineral SPF which acts as a sunblock to instantly block the sun’s rays. Look for a product that’s waterproof and don’t forget your lips, ears and the back of your neck. Re-apply frequently. Priori – daily defence spf 30, £17.00 Resultime by Collin Paris anti aging protection treatment spf 30 ***, £3 Multi corrective cc cream, £39.50

When the sun hits the areas of skin that contain perfumes it can cause irritation. Fragrance your hair by spraying your hairbrush then brush through your locks, every time you swish your hair you’ll be surrounded by a beautiful fragrance. RVB Holistic thay silky hydrating cream, £27.90

try

Cleansing, exfoliating and moisturising. You cleanse your face but do you spend as much TLC on your body? Ensure you exfoliate at least once a week and if possible, slather yourself daily (after your shower) with body lotion. Resultine Hydrocleansing cream, £19.95 Resultime Peeling masque, £27 Resultime High diffusion hydrating moisturizer, £47 Sienna X Balance Body wash, £11.95 PRIORI Invigorating face and body scrub, £31 PRIORI Hand & Body revitalizing lotion, £25 Sienna X Radiance Body balm, £11.95

try

Find your skin ﬂushes when you get hot? Keep a refreshing water spray or toner spray at hand to spritz your face and neck when you feel yourself overheating. Resultime Toning mist, £21 Even if you have applied a spray tan to start your holiday with a glow, you still have to wear a SPF cream. Resultime Triple protection SPF30; PRIORI Daily Defense SPF30; Sienna X Travel kits, £19.95

try

Sun and lip gloss aren’t a good combination. Remember the days of people baking in the sun covered in baby oil? Same thing. Get yourself a good lip balm that contains an SPF, you can get plenty that have colour or line your lips with a lip pencil then top with a clear SPF balm. Priori Daily defence spf 30, £17.00 Resultime by Collin Paris Anti aging protection treatment spf 30***, £36

try

Parched skin after too much alcohol & sun. Intensely nourish your skin with an oil such as jojoba oil, this noncomedogenic (won’t block your pores) oil is more of a wax and is close to your skin’s natural oil. For sun burnt skin, help the healing process with pure aloe vera gel and apply three – four times a day. Resultime Lipid Replenishing nourishing cream £39.50 Immediate hydration masque £29 RVB holistic Thay fondant nourishing cream £30

try

Don’t forget to hydrate yourself. To keep your body functioning properly and to aid the removal of toxins, it needs to be well hydrated, so be sure to drink two – three litres of liquid per day. This doesn’t include dehydrating substances such as cocktails and coffee. PRIORI Advanced AHA Barrier repair complex, £41 Resultime High diffusion cream, £47 Resultime Hydrating beauty ﬂuid for the body, £14.95

try

528 Great Western Rd, Glasgow, Lanarkshire G12 8EL t: 0141 334 3254 w: www.esteembeauty.co.uk

beauty lifestyle

BUSINESS WOMEN SCOTLAND

Ask Anne ... TAYLOR FERGUSON HAIRDRESSING • 106 Bath Street, Glasgow G2 2EN • Tel: 0141 332 0397 • www.taylorferguson.com

Anne Ferguson, is a director of celebrity hair stylist Taylor Ferguson Hairdressing. Here she reveals her tips on ensuring your holiday hair is premium class for departure.

Colour Check On the beach, by the pool, under the moonlight for that romantic dinner – we’ll feel great because we’re on holiday, 2014 style. But a little pre-departure planning will help ensure your hair – especially it’s colour is tip top. If you have your hair highlighted or coloured you can leave it up to 48 hours before you head off into the sun. That gives it time to “settle” and be at its optimum when you arrive and unpack that suitcase. Colour products come in a vast range of qualities and prices – especially if you’re a blonde. Recent introduction of what we’d call ‘ultimate blonde’ colour products allow colour technicians to achieve fantastic looks. These results last even longer and don’t turn brassy and can lift up to nine shades lighter – giving what could be described as a “Swedish blonde’ hair appearance.

Choice Cut Ask your stylist for a new look before a holiday. A sharp cut should make hair care easier and quicker on your break – so you’ve more time to kick back and relax. A great cut can wipe the years off your image and if you’ve been working out pre holiday it will help boost your confidence as you strut around that pool. Remember to ensure your stylist assesses your head/face/shoulders’ shape to get a balanced, individually tailored end result.

Protect Consider your hair and scalp as an extension of your face. It is – so treat it as such and use hair and scalp protector when you’re in the sun. We’re all aware of the damage the sun can cause to our skin – it can also play havoc with the follicles and send our colour in directions we don’t want to see.

ConditionAlert You must condition and protect your hair whenever you’ve been swimming as the sea salt or the chlorine will play havoc. Whenever you come out of the water try to swim and re-apply the protection products.

Intensify to Beautify Consider investing in a good in-salon conditioning treatment such as BC Hairtherapy Power Shots before you head off. These are intensive conditioning treatments and the Power Shots are specifically prepared to suit your hair’s current condition and requirements. Such in-salon treatments can last up to two or three weeks and make a significant difference.

If you don’t opt for that course, then once on holiday when you’re shampooing and conditioning your hair pop on a plastic shower cap or a plastic bag over your conditioned hair. The heat in the shower and the plastic will help intensify and re-moisture what can be extremely dried out hair after sun exposure.

Top Products Use specialist haircare products in the sun. They’ll have UV filters and will offer protection from frizziness. Check out the Schwarzkopf BC SUN protect summer range that’s specially devised to help. The hair care range gives triple sun protection and in-depth after-sun reconstruction with an amazing glamour appeal.

Blow Dry Boost Use a silicone blow dry lotion in place of your usual mousse when drying your hair. It will help keep it looking fantastic – even after a day exposed to the sun’s rays (so long as you’ve used the relevant protection, of course!). n

Summer Festivals Get into the spirit this summer embracing shapes, textures and colour in both your hair and make up. Crimp up your hair to give it a laid back daytime feel and add twists and pleats to take you into the night. Mix up your make up with stripes and shapes of bold colour to get you into that festival mood.

PHOTOGRAPHER Mark Seager, simplephotography.co.uk HAIR COLOUR Karen McDougall, coloursagency.com MAKE UP Kat McSwein, coloursagency.com MODELS Greta, coloursagency.com

beauty lifestyle

BUSINESS WOMEN SCOTLAND

MAC, ALLURING AQUATIC LIPSTICK, ENCHANTED ONE. £16.50, mac-cosmetics.co.uk

MAC, NUDE QUAD, FACE & EYES £33, mac-cosmetics.co.uk

NAILS INC. FLORAL EFFECT NAIL POLISH, RICHMOND £12, www.johnlewis.com

MAC, ALLURING AQUATIC EXTRA DIMENSION BRONZER, £24, mac-cosmetics.co.uk

GUERLAIN, TERRACOTTA SUN CELEBRATION BRONZER £47, johnlewis.com

MAC, PIGMENT, EYESHADOW EVER SO YELLOW. £17, mac-cosmetics.co.uk

DIPTYQUE, GERANIUM ODORATA EAU DE TOILETTE, £65, www.johnlewis.com

MAC, PATENT POLISH LIP PENCIL, FEARLESS £14.50, mac-cosmetics.co.uk

SHISEIDO SUN PROTECTION COMPACT FOUNDATION, £32, johnlewis.com

OPI NAILS, 2014, PUSH & PUR-PULL £11.95, johnlewis.com

MAC, PLAYLAND FROSTY YELLOW GOLD £15, mac-cosmetics.co.uk

NAILS INC. THE PERFECT NUDE NAIL POLISH, £12, johnlewis.com

BRONZER - SLEEK Make Up Dark Bronze Block | www.sleekmakeup.com CHEEKS - NARS Blush – Orgasm | www.narscosmetics.co.uk EYES - NARS Shimmer Eyeshadow in Party Monster | www.narscosmetics.co.uk STRIPES - MAC Paint Stick in Magenta, Genuine Orange and Marine Ultra | www.maccosmetics.co.uk LIPS - BODY SHOP Colour Crush in Sweetheart Pink | www.thebodyshop.co.uk

feature

Cameron House The best form of promotion for any business is by recommendation; and for Cameron House we sent Pete Drummond to sample the delights of one of Scotlandâ&#x20AC;&#x2122;s finest 5 star hotels

Cameron House Spa

Cameron House Spa: Rainshower

lifestyle

BUSINESS WOMEN SCOTLAND

Carrick Spa Rooftop Pool

F any Scottish hotel ticks the box for ‘location, location’ with a big gold star, it’s Cameron House on Loch Lomond. With the world-famous 25 miles long loch literally a pebble’s throw from its front door and Ben Lomond and a host of other spectacular hills on its horizon, this luxurious, 5-star hotel resort sits in a prime position in one of Scotland’s national parks that’s guaranteed to win over any visitor, whether from the far-flung corners of the world or from its nearest – and extremely accessible big city of Glasgow. The award-winning hotel does Scottish style with real elegance combining the traditions of this original 17th century castle, once the family home of the Smollet family, and 21st century functionality and comfort designed to pamper its guests. The place simply oozes tons of tartan on upholstery, walls and accessories, proudly displays its stags’ heads adorning many nooks and crannies and offers visitors in most public areas the chance to enjoy the benefits of breathtaking views accentuating just how generous Mother Nature was when she bestowed such a perfect setting. Cameron House really has the wow factor. Now picture another scene…it’s a bright, May morning and I’m ensconced in a rooftop infinity pool that’s generating relaxing warm bubbles via its whirlpool, the only sounds shattering the peace. All I have to savour from this privileged position is a picture-postcard view of heather-dappled glens and some of Scotland’s lushest landscapes. My Cameron House experience is delivering relaxation with a very big ‘R’. By noon I’ve added in a superbly relaxing and reinvigorating ESPA facial, courtesy of the thoroughly delightful and helpful therapist, Gillian. At lunchtime there’s a perfectly served and dressed, chicken Caesar salad followed by a must-have and yummy lemon meringue tartlet washed down with a glass of nicely chilled white. Suddenly the ingredients combine for a pretty perfect visit exploring some of the 480-acres that take in Cameron House and its superb, purpose-built Carrick Spa just a few minutes drive away. My journey from the heart of Glasgow had taken me less than 30 minutes and suddenly I was immersed in a paradise of pampering and pleasurable pursuits. Could anyone wish for more on the doorstep? The main hotel building houses 132 well-appointed rooms, including 25 suites – seven of those called the Whisky Suites, offering guests with an interest in Scotland’s national drink sumptuous accommodation, inspired by the many local distillers. Oh, and if whisky is your tipple there are more than 200 to choose from in the aptly named Whisky Bar.

Cameron House Hotel Loch Lomond Alexandria Dunbartonshire G83 8QZ

There are 90 beautiful lodges sprinkled throughout the Cameron House and Carrick Spa policies and along with the hotel rooms, the place has the capacity to look after up to 1,000 very lucky guests. The list of activities for those guests is comprehensive – mountain biking, falconry, fishing, ranger-guided walks, squash, tennis, snooker, archery, golf, island hopping – courtesy of the hotel’s own well-appointed boat, the Celtic Warrior, which also offers a luxury Champagne cruise complete with detailed commentary sharing some of the stories of the scenery – and there’s even a sea plane to whisk guests off for an aerial tour of Loch Lomond. Entertaining the younger guests is a priority too at Cameron House with dedicated family areas and activities – from welly walks to kids’ kitchen sessions - for children of all ages. If you must leave and want to venture further afield, the Trossachs with more mountains and lochs are a manageable drive away. But let’s “stay-at-home”, as in remain in and around the hotel. Why leave when there’s so much to do, especially if you’re in pursuit of real, quality ‘me’ time? The hotel itself has a gym and swimming complex that’s hard to beat in terms of space and up-to-the minute equipment which I’m assured by the staff is designed to make keeping fit enjoyable. Over at the adults-only Carrick Spa, guests can sample a range of beauty and relaxation treatments using ESPA and CARITA products or simply chill out in a range of thermal experiences including infra red sauna, hammam and the Roman-inspired Caldarium. It’s easy to see why that rooftop infinity pool is such a magnet for guests. And if you’re still stuck for something to do, the highly experienced and resourceful resort team can swing into action with a 100% can-do attitude to deliver your pastime package. Dining options at Cameron House are excellent, varied and mouth-watering appealing. There’s the much-acclaimed, Michelinstarred Martin Wishart restaurant combining traditional and modern French style cooking. The Grill boasts the ‘best steaks in Scotland’ and first-class salmon. The Claret Jug offers clubhouse cuisine, brasserie style. Then there’s The Boathouse, sitting lochside with its easy-on-the-eye duck-egg blue and natural palette décor a nod to New England. There’s a fantastic outdoor terrace overlooking the marina and a seafood bar with fresh local seafood from Loch Fyne. Cameron House’s supremo Stephen Carter proudly describes his company’s hotel as ‘our true love’. Naturally, he hopes others will fall in love with the place. Spend even just a day there and you can begin to discover why the place has an irresistible attraction. n

t: 0871 222 4681 e: resortservices@cameronhouse.co.uk Web: www.cameronhouse.co.uk

THERETURNOF

PSYCHEDELIA Inspired by the recent series of

MADMEN, here’s our GROOVY selection of the current geometric and psychedelic styles.

MAD Sixties

Trousers, Norr at Frasers, £119 Vest, Norr at Frasers, £39.99 Clutch, Pied a Terre at Frasers, £89 Cashmere blend scarf, J by Jasper Conran at Debenhams, £60 Sunglasses, Debenhams, £14 Cuff, River Island, £12 Necklace, Topshop, £20 Shoes, Debenhams, £40 GRAHAM & BROWN Trippy www.grahambrown.com

BUSINESS WOMEN SCOTLAND lifestyle

BAKER FURNITURE Bevel Tall Cabinet Bar www.bakerfurniture.com

Printed top, Pied a Terre at Frasers, £69 Leather skirt, Norr at Frasers, £179 Glasses, Debenhams, £14 Shoes, Principles by Ben di Lisi at Debenhams, £39.50 EAST LONDON DESIGN STORE Bartolomew Ayers Rock, orange www.galapagosdesigns.com

CARNIVAL BY HEMINGWAY DESIGN Available from www.grahambrown.com

BUSINESS WOMEN SCOTLAND lifestyle

GRAHAM & BROWN Plaid www.grahambrown.com

CLOUDBERRY LIVING Ferm Living Harlequin Wallpaper www.cloudberryliving.co.uk Dress, Jonathan Saunders at Debenhams, £89 Bag, Biba at Frasers, £119 Shoes, models own

lifestyle

BUSINESS WOMEN SCOTLAND

PARRIS WAKEFIELD ADDITIONS Bliss wallpaper www.parriswakefieldadditions.com

HAIR: Karen McDougall, coloursagency.com | MAKE UP: Jenn Mathieson, www.jennm.co.uk | MODEL; Kerry Doyle coloursagency.com | STYLIST: Victoria Martin, colouragency.com | PHOTOGRAPHER: Angela Stewart | STUDIO: courtesy of Nisbet Wylie Photographs www.nisbetwylie.com

PARRIS WAKEFIELD ADDITIONS Marthe & Metrop www.parriswakefieldadditions.com

Top with neck scarf, Joseph at Frasers, £245 Black leather skirt, Norr at Frasers, £179 Bag, Fiorelli at Debenhams, £79 Shoes, Principles by Ben di Lisi at Debenhams, £39.50

BUSINESS WOMEN SCOTLAND directory

theindex

BWS Directory of businesses | contact info@bwsltd.co.uk to be included in print and online

Contact: Acumen T: 0122 4573 904 E: enquiries@acumen.info www.acumen.info

Contact: Vivienne Brown T: 07748555141 E: info@mycareerclub.co.uk www.mycareerclub.co.uk

Contact: Style Linens T: 01236 424338 www.style-linens.com

Contact: Morna Petrano T: 01224 645757 www.mornapetrano.com

Contact: Just Employment Law T: 0141 331 5150 www.justemploymentlaw.co.uk

Acumen has offices in Aberdeen, Edinburgh, Peterhead and Tillicoultry, opening doors for the first time almost 30 years ago. We have a real insight into the oil and gas support industry, in recruitment, property development and the contractor market. Other areas of expertise include manufacturing, import and export, medical and health. Supported by a highly experienced and qualified tax department we ensure the best value possible for business as well as personal clients. Our main office in Aberdeen is the only accountancy firm in Scotland that can provide consultancy, training and support for the Sage 200 Suite, an all in one package for medium sized businesses looking for a solution to cover all aspects of business solutions.

myCareerClub want to help you get the job you want and the career you deserve. If you have searched lots of jobs websites looking for inspiration, applied for new jobs with little success, or maybe you are frustrated with the progress so far in your career and want a change – then maybe it’s time to get some personal, 1-2-1 careers expertise. At myCareerClub we have 3 simple steps to get your career moving and we have expert career coaches to help you achieve your career ambitions. MyCareerClub could be the best personal investment you’ll ever make.

Style linens provide a bespoke design service to suit all budgets, where quality meets style. Catering for all types of events, products can be purchased or hired. Our vast product ranges from chair covers, table cloths, table skirting, table runners, napkins, chair sashes, chair hoods and seat pad covers. Style linens are manufactured in Scotland from quality fabrics. We are suppliers to many of the UK’s leading venues, wedding and event planners, party specialists and private clients, we will ensure that your design brief is delivered efficiently … and with “Style”.

Unit 8, Linburn Business Park, Coatbridge, Scotland ML5 4AS Morna Petrano Property Leasing in Aberdeen, set themselves apart from the larger agencies and take a personal pride in offering a high level of customer satisfaction. With over 20 years experience of the Aberdeen property market, Morna Petrano aim to provide a superb property management and tenant finding service. They will protect your rental asset by providing owners with responsible tenants and regular property inspections. Morna Petrano has a extensive portfolio of flats, executive apartments and houses for rent in Aberdeen and Aberdeenshire. Member of the Association of Residential Letting Agents (ARLA).

2D Thistle Street, Aberdeen, AB10 1XZ Established in 2004, Just Employment Law comprises a legal team of highly experienced practitioners. We specialise exclusively in the employment law field and provide first class advice, assistance and representation to UK clients. Our services are available at highly competitive rates and business clients can elect to retain our legal team via our annual retainer service, which includes unlimited access to our practitioners for a fixed annual fee. Our retainer service also includes the drafting and updating of contracts of employment, employee handbooks and all related documentation.

City View, 6 Eagle Street, Glasgow, G4 9XA

business advice

the live event w hen B u s in e s s m eet s S tyl e. . . .

Save the date and join us on 2nd October, 2014 at The Radison Blu, Glagow SHOWCASE - products, services and professional knowledge. SHARE - ideas and visions with some of Scotland’s successful business women.

60%

of stands have been sold.

HURRY

STYLE - dress for success and your body shape - our style gurus will be on hand. BUSINESS POD with selected business guests interviewed by STV newsreader, Rachel McTavish.

STYLE POD with TV presenter Nicky Hambleton-Jones, styling Scotland’s business women. MEDIA SPONSORS For sponsor opportunity details contact events@bwsltd.co.uk

BUSINESS EXHIBITORS

EARLY BIRD STANDS are available Reduced price at £500 +vat (if booked before end of June 2014)

£750 +vat from July 2014

PROMOTE YOURSELF

We are also on hand to offer our help in design and production expertise with the following; banners | pop up stands | printed clothing | posters | leaflets | postcards business cards | promotional gifts and giveaways | brochures email us events@bwsltd.co.uk with your enquiry There’s a bit of a buzz going on at Business Women Scotland - be part of it! contact us by email: events@bwsltd.co.uk or tel: 0141 332 8801 for further info.

Delighting our guests in Glasgow since 2011

BREAKFAST

SIGNATURE COCKTAILS £5

served from 8am Monday to Friday from 9am Saturday • from 10am Sunday

Sunday to Wednesday

LOBSTER THURSDAYS

NEW SPRING/SUMMER MENU LAUNCH EARLY MAY

Your all day brasserie serving classic dishes close to people’s hearts B ROWN S B A R & BR A SSER IE , 1 GEO RGE S Q UARE, GLAS GOW G2 1DY TEL EPH ONE: 0 1 4 1 2 2 1 7828 • www.browns-restaurants.co.uk