Shipping & ServiceS nAiLcO gOLD Nailco Gold is the exclusive, members-only loyalty program for The Industry Source. As a Nailco Gold member, you earn FREE GIFTS based on your quarterly purchases. Spend a minimum of $250 per quarter and you qualify to select from the gifts updated regularly on nailcogold.com. Additional membership benefits include $99 free shipping*,exclusive perks, deals and discounts, My Order Wizard e-mail confirmation, electronic invoicing and instant order tracking, and free subscription to The Industry Source magazine ($24.95 annual value) Current members and new members as of 12/31/10 are guaranteed our $99 free shipping for 2011. For full program details, visit nailcogold.com.
Shipping DeLivery guiDeLineS Place your order by 2:00 pm EST and it will ship that day. We will provide an estimate of the number of days it will take to reach you. Shipping times for special orders, equipment, furniture and drop ship items will vary. Items ordered together may be delivered separately, so please wait one additional day before calling concerning shortages. U.S. Postal Service Priority Mail is used for orders sent to APO, FPO, and P.O. Box addresses, and U.S. possessions. Please allow up to 30 days for orders sent to APO and FPO addresses. Orders sent via air (domestically or internationally) will incur additional charges if hazardous materials are contained. Hazardous materials require special packaging and documentation. Items determined to be hazardous by the Department of Transportation include such items as nail acrylics, removers, glue, gels, developers, aerosols and products containing alcohol. C Orders need to be packed before actual C charges can be determined. We cannot ship hazardous materials via USPS Priority Mail.
Due to the nature of the type of products we ship, we insure all packages. We will replace all items that arrive damaged immediately at no cost. We may ask for an inspection on damaged orders. An additional $3.00 will be added by UPS or FedEx for residential shipping. Items with freight charges for additional items in parentheses are charged that cost plus standard shipping.
inSiDe DeLivery - $65 • Truck driver will help carry the item inside. • Inside delivery does not include carrying the item up stairs. (Carrying the item up stairs is not available.) • If you do not have a loading dock you must pay for Lift Gate Service in addition to Inside Delivery.
Freight DeLiverieS
reSiDentiAL DeLivery - $75 • Any delivery to your home or home-based business.
Freight charges cover tailgate delivery to a commercial address only. Allow extra time for freight deliveries.
Shipping rAteS
DeLivery nOtiFicAtiOn - $10 • The freight company will call you and schedule a time for delivery.
MSDS
Please refer to rate chart on page 207.
A valid e-mail address is required for Nailco Gold membership.
We provide free Material Safety Data Sheets for all products currently stocked in your business that were purchased from THE INDUSTRY SOURCE®. To request your MSDS, please visit theindustrysource.com.
LiFt gAte Service - $75 • The freight company will bring a truck with AK a lift gate. • Truck driver will not carry the item into the business. • It is your responsibility to carry the item inside.
DiverSiOn We routinely monitor all orders placed. Unusual quantities or frequent orders of certain products will be held for verification.
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MI may be copied, photocopied, or duplicated in anyMI ©2010 The Industry Source. All rights reserved. No part of this publication MI of this publication is in violation of the form or by any means without The Industry Source’sMI prior written consent. Copying Federal Copyright Law (17 USC 101 et seq.). Violators may be subject to criminal penalties as well MIas liability for substantial monetary damages including statutory monetary damages up to $100,000 per infringement, plus costs and attorneys’ fees.MI Prices subject to change without notice. Not responsible for typographical MIor misrepresented items in . MI
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Delivery Time 1-2 Days MI 2-3 Days Delivery Time 3-4 Days 1-2MI Days MI Allow additional 2-3 Days Warehouse time for freight 3-4 Days MI CA California deliveries.
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DeLivery ScheDuLe:
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U.S. only. Additional shipping fees apply to select items denoted. All The Pavilion items are excluded. The Industry Source reserves the right to change, modify or cancel Nailco Gold at any time.
All refused or returned packages are subject to a $25 fee, with the exception of packages delivered via common carrier (truck/freight) in which actual freight charges are applicable.
The following services are available for an additional fee on truck shipments:
Orders with flammable products or aerosols going to foreign destinations are shipped via FedEx. FedEx cannot deliver to a P.O. Box or APO/FPO. * Free shipping on all orders $99 or more in Continental
reFuSeD pAckAgeS
Tailgate delivery means that the truck will pull up in front of your business and open the back of the truck. You are responsible for taking the shipment off the truck and carrying it inside.
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Delivery Time 1-26/8/10 Days 3:29 PM