Cancellation

The Direct Debit Authority will remain in place for the duration of the family’s association with Little Beacons. For all matters relating to the Direct Debit arrangements including the deferment of, or alteration to, any of the arrangements, the cancellation of the DDR or stop of a Direct Debit Item, the investigation into a dispute of a Direct Debit item, the Customer will need to:

Call our Accounts Department on 1300 002 225 (Ext: #2207), or email erin.oldfield@beaconhills.vic.edu.au

Allow for five working days for alterations to take effect. Families should be aware that: Direct debiting through Bulk Electronic Clearing Systems (BECS) in not available on all bank accounts. Account details should be checked against a recent statement from your financial institution. If you are in any doubt, you should check with your Ledger Financial Institution before completing the drawing authority.

It is the responsibility of the account holder to ensure sufficient cleared funds are in the nominated debiting account when the payments are to be drawn.

If the due date of the payment falls on a non-working day or public holiday, the payment will be processed on the next working day.

For returned unpaid transactions, the following procedures or policy will apply: - You will be contacted as soon as possible after the transaction has been returned to us unpaid and a $10 administration charge will be added to your account. - The fortnightly instalment plus the bank charges must be paid before the next deduction, by cheque, credit card or cash. - If no payment is received the missed instalment, plus charges will be included with the following fortnightly instalment.

All records and account details will be kept private and confidential to be disclosed only at the request of the Customer or Financial Institution in connection with a claim made to an alleged incorrect or wrongful debt.

Parents are required to provide written notice when cancelling a child’s enrolment. The required notice period is as follows;

Seedling Program (6 months – 3 years) Three weeks written notice is required For the Seedling programs this must be completed in writing to the Head of Engagement at enrol@beaconhills.vic.edu.au. The notice period must be provided within operation time of the program. A reduction of days in the Seedlings Program requires three weeks written notice. A reduction of days is only possible where an alternate combination is available. Please discuss this request with the Centre Manager to ascertain what configurations are possible.

Discovery Program (3-5 years) A terms written notice is required For the Discovery programs this must be completed in writing to the Head of Engagement at enrol@beaconhills.vic.edu.au. The notice period must be provided within operation time of the program. Reduction of days in the Discovery Programs is only possible where a configuration of an alternate program is available.