strict. Consequently, they feel forced to cut off their membership. On the other hand, a significant portion of the respondents said that when the people’s businesses failed, their incomes were drastically reduced, and hence they left the MFIs. However, a portion of the respondents said that after taking the loan, their economic condition improved and thus caused them to leave. On the other hand, some people complain that MFIs realize additional service charges for different headings. Therefore, all the factors require much attention to the policy makers, the government and the MFIs, so that optimal trade off between borrowers and MFIs is ensured.
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