Growth Updates

Leadership Development Program

Growth is a key component of our employee experience. We believe that growth not only comes from having the right skillset, but the right mindset as well. In March, we introduced everyone to our leadership development model and program. It is focused on building our leadership mindsets and operational skill sets, which leads to a remarkable employee experience. We believe that everyone should be provided with the tools and opportunities to succeed, no matter what their job title is – which is why this new program has training for all positions, not just those with formal leadership titles.

Introducing Grow Perform Succeed (GPS) Performance and Growth Process

In July, we put the program into motion. All General Managers and Store Leaders attended our Grow, Perform, Succeed (GPS) performance and growth process training. Now, we’re ready to kick off the GPS process with everyone. You shared on the quarterly employee experience pulse survey that you would like high-quality, regular performance conversations with your leader; that’s where the Grow, Perform, Succeed (GPS) performance and growth process comes in.