ONE MINUTE BUSINESS BRIEF
(l-r)Rob & Shannon Hill, Chuck Brummer
Allstate Insurance Services
W
hen Rob Hill decided it was time to expand his business, he did so in a very smart way. Rob owns and operates Valley Dealer Services, a company that has worked with Allstate Dealer Services assisting car dealerships in their finance and insurance departments for many years. So, Rob approached Allstate Insurance about opening an agency. It turned out to be a great decision for Rob and partners Shannon Hill and Chuck Brummer. “From our perspective, we had never felt like we received great customer service from any of our prior insurance agents,” explained Shannon. “We wanted to do things differently—we really want to have a relationship with each of our customers.” The trio’s first Allstate agency opened on November 1, 2010, and in its first year ranked 22nd in the state for sales. Just a few months later, Shannon took over an existing Allstate agency located in the southwest. Under Shannon’s direction, this office was awarded the prestigious Circle of Champions award
Now with four locations at Brimhall and Calloway, New Stine and Wilson, Hughes and Pacheco, and W. Columbus and Chester, it doesn’t matter what part of town you may be in, this professional team is close by to serve you. Each office offers full-service insurance needs to every customer.
2500 New Stine Road, Suite 101 Bakersfield, CA 93309 661-836-1136 shannonhill1@allstate.com CURRICULUM VITAE
in its first year and is currently classified as a Premier Service Agency for its exceptional customer service. In addition to a location in the northwest, another office in the northeast has also been established just east of the Kern County Museum. Now boasting four locations, all areas of town can be serviced by a live agent, so personal customer service is guaranteed, no matter which part of town you’re in. Services include auto and home insurance, but also life and business insurance, as well as retirement planning. Each of these agents takes their work seriously and their combined goal is to make sure all customers are educated when it comes to every aspect of their insurance coverage, before they need it. “Insurance is a serious business, but is something that a lot of people don’t think about until they need it,” Shannon said. “I love the fact that what we do every day truly matters to someone’s life.” After all, Allstate’s motto is “You’re in good hands.” And, Shannon added, “It’s our job to make that motto a reality for every one of our customers.” www.bakersfieldmagazine.net / Fall 2013 37