Revolutionising your care home with Epic Care

The digitalisation of social care is no longer an option; it’s a necessity in today’s rapidly evolving healthcare landscape. For care homes seeking to modernise their operations, moving away from paper-based systems and outdated IT infrastructure is critical. Epic Care, developed by Clanwilliam, offers a robust, scalable solution that has already transformed care facilities across the UK and Ireland.

Epic Care provides care homes with a vital upgrade: a cloud-based, modular system that streamlines everything from administrative tasks to patient care. With the ability to track daily operations from any internet-enabled device, it boosts efficiency while supporting better care outcomes. The system utilises touch-screen technology, making documentation easy for nurses and care assistants, allowing them to record and access patient data from anywhere in the facility.

Shane Williamson, business development manager for Epic Care, emphasises that adopting digital care records is key to improving the social care sector.

“The deployment of digital care records is at the centre of the government’s vision for social care; and we want to make sure that care homes see the benefit,” he explains. “Epic Care is a modern system designed to save administrators time, to make it easy for nurses and care assistants to follow and document best practice, and to improve communication across the system. Because it is cloud-based, we can wrap set-up, support, updates and upgrades into our pricing to reduce the total cost of ownership.”

Epic Care is built around an ‘admin and care’ module, providing the core capabilities needed to run a care home. The system records resident information, logs nursing care, supports risk management, and generates reports for regulatory compliance. Epic Care’s touchCare module allows care staff to record daily activities with the touch of a button, using devices that can be placed where they are needed – in residents’ rooms or at the bedside.

Additional modules include EpicQ, which holds policies and tracks staff compliance, an eLearning Hub filled with training videos, and a Medications module that simplifies the ordering, reporting, and reviewing of medication usage.

Christine Thompson, regional manager of Macklin Care Homes, which operates six homes across nine sites in Northern Ireland, has been supporting the development of Epic Care for nearly two decades. She sees the system as a vital tool for improving governance. “Epic Care handles administration and documents care, but for me, it is all about governance,” Thompson says. “Every touch point of care is recorded, so I can go online and look at our dashboards to see what is happening.

“For example, each of our residents can have ten to twelve care plans, and regulators would often say they were not up to date. But now I can see on a dashboard which care plans need updating – and send a message to staff to get it done. At the same time, touchCare picks up every interaction with the care staff: food, drink, body care, toileting… So if I went to check how much fluid somebody has received, I can just look on the dashboard and it will tell me. I can see everything at the touch of a button.”

Cost has often been a barrier to the adoption of technology in the social care sector, with smaller care homes concerned about the expense of installing and maintaining IT systems. However, an effective system like Epic Care can eliminate many of the costs associated with paper forms, photocopying, and postage, while also streamlining time-consuming activities such as admitting new residents, managing medications, and providing evidence for regulators.

For more information, please call: 02081 636591 or email: sales@epiccare.co.uk.