TABLE OF CONTENTS
Employee Relations
(In association with The George Washington University School of Business)
26 – 30 October 2014 - Dusit Thani Hotel, Dubai, UAE www.iirme.com/employeerelations Course Overview
How we behave towards our employees is of increasing importance. Globalisation and increased competition has intensified the ‘Talent War’. The relationship between the employer and employee has changed. New definitions of loyalty are emerging. ‘Jobs for life’ appear to have gone. Employees are more discriminating and certainly more mobile. This practical course to produce ideas and plans for successful Employee Relations (ER) is designed around answers to our research into determining what constitutes an effective ER programme
Course Content • • • • • • • • • • • • • • • •
The psychological contract and Employee Relations (ER) Corporate culture and its impact upon ER Designing supportive ER policies and procedures Impact of stress upon ER Impact of managing Human Resource Key Result Areas (KRAs) The line managers’ role in ER – we are all HR managers! Changing perceptions – staff as a revenue centre not a cost centre Impact of staff on the bottom-line Defining competency to use individuals to greatest effect Securing profit and increased efficiency through innovation Opening channels for employees’ ideas Assessing and using the intellectual capital of an organisation Motivating staff and managing performance The employee as internal customer – revealing what employees really think New concepts of human capital management ’accounting for people’ Preparing a ‘way ahead’ policy – fitting ER into a strategic plan
Charles Wilson Founder The Consultancy, UK Charles Wilson is enjoying a successful international HR career. He has extensive experience in the Gulf region. Charles has watched the area develop and has played a leading role in national development schemes in Oman, the UAE and Kuwait. His major professional interests in the Gulf region lie in the areas of development of Nationals, management education and cross-cultural management. His current research is centred on ER in the Gulf Region and international HRD, with an emphasis on leadership. Charles lives on the Isle of Man in the British Isles from where he operates his company, “The Consultancy”. His work with Informa in the Gulf Region began 16 years ago. He has led many courses and presented and chaired conferences throughout the region. Charles is a graduate of the Royal Military Academy Sandhurst. He holds Fellowships of the Chartered Institute of Personnel and Development, The Institute of Administrative Management and the University of Suffolk (UK). He is a Director of the UK Council for Administration and a Commissioner for the Isle of Man Government Service.
Who Should Attend?
Whilst ER is an integral part of HR, this course is not just for HR staff. The importance of high quality ER has a direct impact upon levels of service, profit, standards, business ethics, corporate social responsibility and corporate governance. As such it is important for any manager who has charge of staff to understand the latest thinking regarding ER.
Benefits Of Attending 1. 2. 3.
Understand what constitutes an effective Employee Relations programme Appreciate the impact of employee relations on organisational development Clearly demonstrate how Employee Relations impacts the bottom line of organisations
32
I = Earned Training Hours
30 Hrs Essential
Intermediate
Advanced