your customers have, and then solve
table and the service staff has to locate
them,� explains Marc Wallace, CEO and
and identify the corresponding table to
Cofounder of Radius Networks, a location
that order. In some instances, more than
technology service provider. “In our case,
most, they may even walk throughout
customers are businesses, such as restau-
the entire restaurant before arriving at
rants, grocery stores, retailers or casinos;
the right table with the right customer.
so we are tackling very specific problems.
Through wireless-enabled location tech-
In most cases, those problems are taking
nology, Radius Networks has transformed
wasted time out of the equation.�
the customer experience by allowing busi-
Picture the traditional, and maybe even
nesses to track customers, improve profit
stereotypical, restaurant environment,
margins and ultimately increase customer
where a food order is ready to go to the
retention. w w w.t h e i n t e r f a c e . n e t
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