REAL ESTATE
{ RESIDENTIAL REAL ESTATE SERVICES } BRUCE BEVERLY
CEO Great American Title Agency, Inc. azgat.com Beverly has been the CEO of Great American since 2004, which has grown to 17 escrow branches. By adhering to industry best practices and delivering on its commitment to exceed the expectations of its customers, Great American has been rated the No. 1 title company in Arizona by Ranking Arizona magazine for seven consecutive years. Business advice: “Become an expert. Become the best at what you do. Success and profitability will follow.” Childhood aspirations: “A teacher. I admired teachers who were passionate about their subject. Their passion and enthusiasm helped to change minds. Similar passion can be found in the minds and hearts of successful business leaders. I grew to understand that one’s passion can be channeled in such a way as to make a significant difference in everything we do.”
JIM BELFIORE President Belfiore Real Estate Consulting belfioreconsulting.com
Belfiore has 15 years experience in real estate research and analysis. During the last nine years, he and his team have helped Arizona developers, homebuilders, lenders, investors and brokers understand buyers, macroand micro-level supplyand-demand conditions and potential outcomes of community development and building strategies. Business advice: “I believe self-evaluation is extremely important to success. Regularly assess your strengths and weaknesses and push to improve where you know you need improvement. We all have areas we can improve upon — both in our personal life and in our business life.” Surprising fact: “I am an avid outdoorsman and love to be outdoors — fishing, skiing, hiking, grilling, running or just hanging out — as much as possible.”
K. MICHELLE LIND
CEO Arizona Association of Realtors aaronline.com Lind oversees the strategic direction and day-today operations of the largest trade association in Arizona. Prior to becoming CEO, Lind served as general counsel, the primary legal advisor, to the association. She is the author of “Arizona Real Estate: A Professional’s Guide to Law & Practice” and a State Bar of Arizona board-certified real estate specialist. Toughest challenge: “The transition from general counsel to chief executive officer presented new challenges and opportunities. I embraced both.” Business advice: “Listen more than you talk.” Childhood aspirations: “I wanted to be a veterinarian, which didn’t impact my career as much as my home life.” Surprising fact: “I was a nurse before attending law school.”
ELLIOTT POLLACK CEO Elliott D. Pollack & Company arizonaeconomy.com
Pollack is CEO of Elliott D. Pollack and Company, an economic and real estate consulting firm in Scottsdale that was established in 1987. The company is widely known for accurate and insightful analyses of Arizona economic and policy issues. His firm consults to a broad spectrum of private and public sector clients. Toughest challenge: “As I brought long-term employees in as owners, it was difficult getting them to think like owners and not employees. I realized that the mentality is completely different. Yet, it is critical to the continued success of any business. It took patience and a lot of mentoring.” Business advice: “Don’t get dogmatic and focus on the needs of the customers. Also, tell it like it is regardless of what the client might want to hear. Credibility is critical.”
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LAURA ZIFF
Co-CEO Associated Asset Management associatedasset.com Prior to founding AAM in 1990, Ziff gained significant experience in real estate, development and property management while working with leading financial institutions in the Phoenix Metro. This led her to establish AAM, a community association management firm. Ziff’s goal was to “raise the bar” in terms of integrity and customer service, which is evidenced by the reputation and growth of the firm today. Business advice: “Always take the high road and do the right thing. Leave your ego at the door when you are dealing with your board of directors, home owners and committee members. The majority of them are volunteers and without them we have no industry.” Surprising fact: “I summited Mt. Kilimanjaro five years ago, although I am absolutely terrified of zip–lining.”