AHGUIDE
Insight into the MRO Insider Platform for your Flight Department One thing is certain in business aviation – flight departments need outside support in a fast, and efficient manner when it comes to locating service providers. MRO Insider was launched in 2016 to provide ease and functionality through an online platform and downloadable mobile app. Since going live, MRO Insider has added over 2,700 registered tail numbers along with over 400 service provider locations worldwide. The MRO Insider app allows flight departments to push out AOG, scheduled maintenance, FBO, parts, and GSE to service providers; without the need to call and email multiple facilities. On the AOG, and GSE side, flight departments receive app responses within five minutes, including ETA to the aircraft and the hourly rate for each provider. A standard 300nm radius is used for these requests. For nonapproved vendors, flight departments can quickly download ops specs, drug/alcohol paperwork, approval documents, and more.
