SCRS Offers Update on Collision Repair Industry Projects; DEG Offers Update by John Yoswick
Research into the accuracy of the blend time formula commonly used in the industry is among the projects the Society of Collision Repair Specialists (SCRS) has on its docket, the association reported at an open board meeting held in April in Oklahoma City. “Many of our members have challenged us that blend times sim-
Aaron Schulenburg said the Society of Collision Repair Specialists (SCRS) is researching the accuracy of the blend time formula commonly used in the industry
ply aren’t realistic,” said Aaron Schulenburg, executive director
of SCRS. “We hear you. We have made a decision to invest in doing more research around that, and to bring answers in a transparent manner back to the industry. “Blending is a very challenging task, that has lots of steps and preparation, and we have long challenged that 50% [of full refinish time] formulas aren’t reflective of what’s actually necessary with the blend task.” Schulenburg said the association also is “close to a solution” in terms of offering a health insurance plan to the industry. “We’ve been talking for a long time about health care [and] are continuing to work on solutions there,” Schulenburg said. “I can’t reiterate this enough: The last thing SCRS wants to do is develop a solution that we don’t believe is going to be for the long-term, and ask the industry to consider it, to switch, to go through the process of doing all that, and end up in a place where a year from now you’re not in a better position than you were.
“That’s been the stumbling block for us in a lot of the solutions we’ve found. I think we’re really close to something, [and] as soon as we know that we can feel confident in putting our name and brand and endorsement behind it, we will.” SCRS board member Michael Bradshaw said the association also
SCRS board member Michael Bradshaw said the association also is continuing to develop weekly “Quick Tip” videos
is continuing to develop weekly “Quick Tip” videos, offering brief information and advice related to technical processes, estimating, negotiation, documentation and business practices.
“They’re great tools for your staff,” Bradshaw said. “And something we’ve seen in our facility: If there’s a friction point on an operation between third-party payers and your staff, these videos can be a really quick and easy tool to send to [the insurer] to help them comprehend what’s going on and why it needs to be done.” He said SCRS also will be creating some videos aimed at vehicle owners. “As shops, we all sometimes struggle to convey an appropriate message to the consumer as to what’s going on with the claims process or why certain things need to be done or why certain things happen in the manner that they do,” Bradshaw said. “So we’re going to shoot videos that are geared toward the consumer. The shops can then use them to educate their consumer base, and hopefully make life a little easier for them.” Also during the meeting, Danny Gredinberg, administrator for the Database Enhancement Gateway
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