2020 APEX Property of the Year WINNERS' BOOK

Each year the Austin Apartment Association recognizes outstanding individuals and properties who achieved excellence and are leaders in their field. Winners were announced at the APEX Awards, held virtually on December 3, 2020.

• Implemented handwritten note cards in homes to be toured, personalized for future residents to create a memorable experience.

• Created videos and social media posts daily to communicate with residents, prospects and local community.

• Created tours of all of our floorplans and created YouTube video channel.

• Created videos with an overview of our amenities.

• Created a how to video on how to take a virtual tour.

• Community Cheers – Each resident went out on their balcony at 7:11PM to share a drink with their neighbors, and residents posted to social for the chance to win a Door Dash credit!

• Virtual BINGO Night – The first true interactive event we had been able to see our residents and interact via Zoom.

• We partnered with Intero Restaurant for a live-stream virtual cooking class. Residents were delivered the entire ingredient list and a bottle of wine prior to the evening. Each attendee was entered to win tech upgrades from Google Fiber.

• As of August 2020, we had provided 50% to 100% rental assistance to 567 residents who experienced a job or income loss due to COVID-19, totaling $378,877.

• Provided one-on-one virtual assistance for residents applying for Travis County and City of Austin rental assistance funds.

• Created a Resident Resource Line that provides Food Bag Delivery, Social Service Resources, Financial Resources and Education Resources. Case Management was provided to 48 clients through Community Health Workers.

• Provide cleaning supplies, masks, thermometers, ibuprofen, toilet paper, etc. to residents in quarantine or just to minimize trips out in public. Especially for high risk residents.

• Loaned out 16 laptops to residents to access the internet and are working on accessing more.

• Cares Calls - Our volunteers have reached out to every senior resident that is single at our Family Properties to offer resources or just someone to call them every few days to check in. 145 residents have participated in this program.

Among the lush prairies and rolling hills of The Texas Hill Country, The Ridge at Headwaters boasts enchanting views, 365 days of breathtaking sunsets and starry skies. Combined with a premier location near popular shopping destinations, outdoor entertainment and a highly rated school district, The Ridge at Headwaters is just West Above the Rest. Come home daily to a peaceful community inspired by nature with rustic-chic interiors, sure to make you feel at home.

Located in the heart of downtown, along the banks of Shoal Creek. The mixed-use community consists of 4,000 square feet of ground floor retail, a six-story parking garage, office space leased to Whole Foods & Salon Lofts Spa, and ultra-luxury residences on floors 10-35. The 36th floor rooftop features an expansive 7,000 square foot deck with an infinity-edge swimming pool. As one of the “Top 10 Tallest Buildings” in Austin, the majority of the homes possess unobstructed views of downtown, Lady Bird Lake, Hill Country and/or the State Capitol. The community received a LEED certification & includes top-of-the-market finishes & amenities.

Overlooking the downtown skyline in eclectic East Austin, 7East raises the standard for urban chic living. Decked out with sophisticated features and high-tech details in each apartment home, this mid-rise community offers an unparalleled living experience. Come home to a community that is the epitome of Eastside Austin living and you’re bound to discover the authentic charm of the city.

The Green at Plum Creek is the Premier Luxury Apartments in Kyle, Texas. Nestled behind the Plum Creek Golf Course, our community boasts impressive amenities and unparalleled customer service. It is time to let your imagination run free, as you envision your life at The Green at Plum Creek.

Pearl Lantana is a Bronze Certified community settled in the beautiful Hill Country of Austin. Our luxury, solar-powered amenity spaces offer a contemporary design throughout. We have three sun decks including an infinity-edge pool, cabanas, and outdoor kitchen spaces. Our modern interior finishes include quartz countertops, and gas range cooking.

5th Street Commons is a boutique midrise community designed just for you! We offer a departure from normal life where you can thrive in our inspiring community and experience one of Austin’s most historic neighborhoods, Clarksville. Our professionally trained management team is prepared to exceed your expectations providing you with service and care tailored to fit your every need.

Waters at Bluff Springs. Our community, knitted into vibrant South Austin. A unique collection of homes, decorated in natural light. Peek outside, where quality and comfort meet: Lounge, re-energize, enjoy a picnic while the sun sets behind you. Our community, built on the strength of connections. You are welcome here.

Just minutes from downtown Creekstone’s Exchange Drive address is located in the most desirable area of North Austin. With convenient access to major employers, nearby shopping and dining in The Domain. Our garden-apartment community is situated on 19.8 acres of oak trees, and green space. Creekstone’s offers the best of both worlds, which continues to set it apart from the competition.

Live beautifully at Folio. Discover our newly revitalized apartments in north Austin. Fresh interiors with chic furnishings provide the ideal ambiance for your life. Our pet-friendly apartments are a spectacular place to call home. Elevate your everyday experience with appealing amenities and be part of a community of urban adventurers.

South Lamar Village is a 208-unit garden-style community located in Austin’s vibrant South Lamar neighborhood. We upgraded South Lamar Village Apartment Homes to include thoughtful designer details like granite countertops, a stainless-steel appliance package, and eco-friendly barn wood style flooring. Our amenities take things up a notch with 24-hour access to spaces designed to help residents work and play.

Balcones Club Apartments is the foundation upon which community and friendship are built. Owned and operated by Presidium, our community offers newly renovated one- and two-bedroom apartment homes, with unique floor plans including lofts and townhomes with lavish golf course views. Ideally situated in Northwest Austin, our community is within close proximity to the finest shopping, dining and entertainment. Our residents enjoy five-star amenities such as a resort style swimming pool, 24-hour fitness center, cyber-café and bark park. Our dedicated team strives to provide exceptional customer service to our residents with genuine care and consideration toward their living experience.

New or Redesigned homes are outfitted with quartz counters, soft-close cabinets and drawers, washer and dryer, have direct lake access, two courtyard pools, rooftop decks, club rooms, co-working spaces, a dining room, a prime East location, and are sustainability-conscious meeting both ENERGY STAR® Certification and LEED Gold® designation for a healthier lifestyle.

Overture Arboretum is a 60+ active adult community with a cozy and contemporary atmosphere. Our 12,000 square feet of resort-style amenities are hand-picked to suit the mind, body and social needs of all residents. Our top priority is to offer a diverse and vibrant social life that inspires and motivates its residents and team.