APEX 2020 Professional of the Year WINNERS' BOOK

Each year the Austin Apartment Association recognizes outstanding individuals and properties who achieved excellence and are leaders in their field. Winners were announced at the APEX Awards, held virtually on December 3, 2020.

Patrick Mann began his career in Property Management in May of 2017 as a summer job, spending 20 years prior to this as an educator working in grades 6-12. Patrick’s commitment to education has shone through in his time with Rainier Properties, resulting in the AAA awarding him the SOLT Scholarship for the NALP certification in 2019. In addition, Patrick has been awarded the rising star of 2017, and the Leasing Professional of the Year for 2018 from his current management company. Patrick continues to strive for excellence, serving as a leasing professional, leasing manager, and now an assistant property manager. Patrick is also a voting member of the AAA education advisory council for 2020-2021.

Alyssa Lacy has always shown to be adaptable to change and often spearheads new special projects. She is a forward thinker: Under her leadership, she has successfully executed several innovative launches from beginning to end. Alyssa’s energy and commitment is positively contagious. She is focused on trust and retention, promotes peer-to-peer training, and creates an inclusive environment that fosters success. She has a creative attitude to problem-solving, always keeping the big picture in mind.

Johnny thrives in a team setting. He is concerned more with his team’s wellbeing and success than for his own accolades. He will never ask a team member to do something unless he is willing to do it first. His main goal as a Maintenance Supervisor is two-fold. One is to run a successful business in conjunction with his manager and two is to bring management, maintenance, and residents together to create a harmonious community where people live comfortably and have the true sense that the entire management staff is there to serve their needs.

Austin DeVault is currently an Assistant Community Manager at The Boulevard at Town Lake Apartments in Austin, TX. Austin exemplifies all attributes of an outstanding performer in regards to efficiency, time management & reaching for the stars. His passion for resident satisfaction, yet zeal for success drive him to be a competent force in the multifamily industry. Austin believes that an office that is forgiving, yet structured is the ideal environment for any great professional to thrive. He is grateful to be nominated for the Professional of the Year Awards, and will continue to lead by example for his direct team and others.

Taryn has always been dedicated to those around her by supporting and putting them first. She consistently caters to the needs of her residents, team members, and clients to exceed the expectations. Due to Taryn’s hyper-focus on challenging assets and successfully meeting financial goals, she has been promoted twice in two years doubling her unit count. Taryn is also dedicated to volunteering in her spare time, actively sitting as co-chair on both the Community Outreach and Food Drive Committees.

Joshua uses his professionalism, creativity, proven sales success, enthusiasm, and highly developed customer service skills to provide excellent service to his customers. He is known for the unique ability to create genuine relationships in an extremely short amount of time. Joshua has been active in both the Austin Apartment Association and Texas Apartment Association serving on committees such as Education, PAC, Products and Services Council, and AAA Food Drive Committee. He is currently a cochair for the M-Team Mentor Committee and is a 2020 Lyceum participant.