KALEENA WEBBE Manager Primary Care Development COORDINARE (SENSW PHN)
LINDA BLACKMORE Health Coordination Consultant COORDINARE (SENSW PHN)
Co-designing improvements in partnership with Aboriginal and Torres Strait Islander peoples General practice improvement Experience based co-design is described as
from geographic areas with the highest proportion
offering a way to, ‘…bring health workers and
of people who identify as Aboriginal and/or
consumers together in an authentic and equal
Torres Strait Islander and/or some distance from
partnership to co-design care to deliver an
an Aboriginal Community Controlled Health
improved experience. In doing so, the approach
Organisation (ACCHOs).
not only improves the experience of patients but also of the workforce. The combined benefit is an overall improvement in quality of care.’1 COORDINARE from the South Eastern New South
Purpose Using an experience based co-design approach this two-year program seeks to:
Wales Primary Health Network (SE NSW PHN)
• Support practices to be culturally sensitive
is committed to improving access to culturally
and responsive by developing meaningful
sensitive and respectful primary care for the more
partnerships with their Aboriginal and/or Torres
than 24,000 people who identify as Aboriginal and/
Strait Islander patients.
or Torres Strait Islander within the catchment. In June 2021, COORDINARE funded five mainstream general practices to support them in forming partnerships with Aboriginal and/or Torres Strait Islander people who were regular users of their service. Practices were selected
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The Health Advocate • FEBRUARY 2022
• Facilitate better access to primary care for all Aboriginal people. • Progress reconciliation through advocacy and influence in the primary care sector. • Support practices to provide enhanced services with a strong consumer focus.
