Hock Business Practices Memo

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Poor Service and Safety Issues

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AFTER BEING TAKEN OVER BY VEOLIA TRANSPORTATION, NASSAU COUNTY BUS SYSTEM INSTITUTED COST-­‐CUTTING MEASURES THAT DELAYED DISABLED RIDERS BY HOURS (2012) 39 VEOLIA TRANSPORTATION EMPLOYED ENGINEER OF METROLINK COMMUTER TRAIN THAT COLLIDED WITH UNION PACIFIC FREIGHT TRAIN, KILLING 25, INJURY 102 PEOPLE IN 2008 39 NTSB Investigation Found Veolia Knew Engineer Had Engaged in Unsafe Behavior Before, But Had Not Disciplined or Fired Him (2010)

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Subsidiary Connex Railroad Named in Federal Lawsuit Filed by Metrolink; Veolia Transportation Also Named in at least 12 Lawsuits Filed by Crash Survivors, Victims’ Families (2008-2009)

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Veolia Transportation also Sued by Insurance Underwriter to Recover $132.5M in Insurance Payments to Crash Victims, Alleged Connex Officials Saw Engineer Violate Rules, But Took No Remedial Actions (2012)

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