FARNBOROUGH INTERNATIONAL EXHIBITION CENTRE
VOLUME 39 NO. 09 • SEPTEMBER 2019
SPECIAL FEATURE: LIGHTING
SPECIAL FEATURE: COMPETITION
SPECIAL FEATURE: WHOLESALERS & DISTRIBUTORS
KNIGHTSBRIDGE LAUNCHES 2020 CATALOGUE Knightsbridge has recently announced details of its brand new 2020 catalogue. ECN looks at the best and most innovative new lighting and wiring products that have been added to this vast publication. Knightsbridge has launched its new 2020 catalogue. This new edition promises to provide more complete lighting and wiring solutions than ever before. Since 1998, Knightsbridge has established itself as one of the UK’s leading importers and distributors of lighting products and wiring accessories. With over 22 years of growth under its belt, the company has built a reputable portfolio of complete lighting and wiring solutions. New additions to the 2020 catalogue include an extended grid wiring range, new CCT adjustable LED luminaires,
high-power LED floodlights and smart downlights, providing a cost-efficient, onestop-shop for installers across the UK. Knightsbridge is committed to improving its diverse range of products, while continuing to provide first-class customer service and expert technical assistance wherever required. Alongside the growth, the company is also determined to reduce its carbon footprint. As part of this strategy, Knightsbridge introduced FSC compliant packaging earlier this year.
Turn to page 12 for the full story.
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CONTENTS VOLUME 39 NO. 09 • SEPTEMBER 2019
CONTENTS… Regulars 4 Editorial Results from the latest ECN reader survey.
6 Industry News Optimism for engineering services, a new lighting academy and tech hub, details of charity initiatives, and more.
10 Training A new training centre in Coventry, a landmark for the EDA, fire alarm seminars, and more.
12 Cover Story Knightsbridge has announced details of its brand new 2020 catalogue. ECN looks at the best new lighting and wiring products that have been included.
14 Contract News
A lighting overhaul for Birkenhead Priory, modern cabling systems for the ABC Buildings, new alarms for South Lakes Housing, and more.
18 Key Issue
Gavin Tallentire welcomes the new PPE regulations and explains why they are so important to the sector.
64 Competition A chance to win a G2 electric skateboard, courtesy of Hamilton Litestat.
Specialist insurer, ECIC, believes that electrical contractors should no longer rely on catchall cover.
21 Project Focus
77 Company Showcase
Sheffield City Council has gone above and beyond the minimum safety requirements for its new build properties.
Sponsored content from around the sector.
Features 16 Company Profile Established for over 40 years, test equipment manufacturer Di-Log has enjoyed a rich history of testing success.
26 Wiring Devices Emma Segelov explains why it pays for wholesalers to stock a wide variety of products.
62 Connectivity David Lewis explains why a joined-up approach to your technology architecture can pay dividends.
66 EI Live! 2020 First details of the next show for the AV and install market.
22 In The Know Andrew Johnson, Founder and CEO of the Aurora Lighting Group, makes a big announcement.
SPECIAL FEATURES: Lighting The LED Specialist looks at the way 28 LED bulbs have evolved, and provides advice on how to select the right colour for your environment. Lawrence Primary School 30 isLansbury reducing its annual energy use thanks to LEDs delivered by Energys Group. Engelbrecht describes how 32 toHolger avoid the common pitfalls of LED failure.
When new lighting was required for 44 an office space near Glasgow, CP Electronics provided a flexible and modular system. Jones explains the importance 46 ofPaullighting controls, and outlines why they shouldn’t be consigned to a dot on a page. Farrell looks at the role 49 ofDebbie-Sue lighting in relation to workplace wellness.
Scolmore’s range of lighting solutions Applelec is preparing its customers 34 have 51 for proved a hit for the Kingdom life outside of the EU. Housing Association.
Steve Gardner talks about LED technology and the impressive results they are achieving in warehouses and distribution centres.
Goodlight explains how the wireless 40 Light Boss lighting control solution can help to support circadian rhythms.
Thorn Lighting details why lighting 52 plays a crucial role in creating an effective learning environment.
Wholesalers & Distributors
Shaun Hurworth examines the 55 opportunities presented by modern
CEF has launched its second priced 68 trade catalogue, offering customers
electrical heating technologies. A look at why Prefect Controls’ latest 57 control unit is ideal for student accommodations. the right heating system 58 inChoosing hotels can be difficult, so Tansun assesses some of the best options.
Alan Clarke tackles the most frequently asked questions in the electrical heating industry.
an even greater choice of products to choose from for upcoming projects. explains its decision 71 toUnitrunk introduce ‘commercial leads’ and details the opportunities this presents to wholesalers. Marie Parry looks at the need for 75 suppliers to work collaboratively with wholesalers to futureproof their relationships. David Kumar shares tips on how to 76 drive efficiencies in deliveries, while ensuring electrical supplies arrive on time and safely.
September 2019 | 3
Cabling (including Data Cabling)
ECN READER SURVEY PROVES A TRIUMPH
elcome to the September issue.
Edition amendments – are proving to be such an excellent reference tool. The survey results also revealed that 85% of ECN’s readers view between 50% - 100% of the magazine, highlighting just how valued our unique blend of content is. Our survey results also reveal that each copy of ECN is read by at least two people – and often more – so the magazine’s reach is more expansive than ever before. Reacting to questions about the magazine’s content, 90% of readers rate our editorial style as excellent or good, and 88% think that ECN offers an excellent, or good, range of issues too. With a varied features list that encompasses an array of different topics throughout the year, we’re pleased that our diverse nature hits the mark. Thank you to everyone who participated in this year’s reader survey, and the ECN team will strive to bring you even more exclusive news and views in the coming months. Enjoy the issue!
The overwhelmingly positive results to our latest reader survey underlines ECN’s position as the industry’s leading electrical contracting magazine. Compiling data from our 12,000 plus readers, we polled our readership on a number of key issues – including our unique range of topics and special features, and perceptions of the magazine overall – and the responses emphatically cement ECN’s reputation in the marketplace. First and foremost, a hefty 98% of respondents read ECN either immediately, or over a longer period; ensuring that our exclusive stories are in the limelight throughout an issue’s lifetime. Many of you also retain your copies of ECN in the longer-term and call upon them as a reference guide. With a dedicated focus to informative articles of a technical nature, we’re pleased to hear that our articles – and in particular, those addressing the latest 18th
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Circuit Protection & Switchgear
Simon Rowley, Editor
Smart Lighting & Lighting Control
October Issue Advertising deadline: September 20
*Source: 2019 publishers reader survey
Editorial deadline: September 16
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Tridonic opens lighting academy and tech hub Tridonic UK, a manufacturer and enabler for smart, connected lighting, has opened a technology hub at the Business Design Centre in Islington, London and invested in a new Connected Lighting Academy, in its Basingstoke headquarters. These investments are central to its digital and business transformation strategy, designed to help support and educate its OEM partners through training on the company’s latest products. This includes net4more and basicDIM wireless, and will enable partners to learn more about the opportunities for connected lighting and how best to sell these complex, integrated lighting solutions. Simon Blazey, Strategic Solutions Sales
Manager at Tridonic, says, “The ubiquitous nature of light, in our buildings and the wider urban environment - combined with advancements in technology - means that lighting is set to be the communications backbone for the smart buildings and smart cities of the future. The London hub is intended as a ‘think tank’ to help incubate ideas around real business issues, through demonstrations of our technology, and help visitors to gain an understanding of how the many building technologies deployed today can interoperate.” He continues, “Our first OEM has already undergone training at the academy, and they were excited about the new opportunities that are opened up with our products and solutions.” Tridonic, tridonic.com
‘Cautious optimism’ for engineering services The latest sector-wide Building Engineering Business Survey, sponsored by Scolmore, shows that sector growth remained steady in the second quarter of 2019 in the face of rising costs and persistent payment issues. The survey, which included data from industry trade bodies ECA, BESA, Select and SNIPEF, found that more than eight in 10 (81%) businesses’ turnover remained the same or increased in Q2 2019 (versus Q1 2019). Less than a fifth (18%) reported a decrease in turnover.
Harvard LED business acquired by Gallant Following the purchase of IP and related assets of Harvard Technology Limited, a new company – Harvard Power Systems Limited – has been formed. It seeks to re-establish sales of the popular Harvard LED drivers and LED light-sources. Now part of Gallant Lighting, a global group of companies, the new Harvard business will operate from its sales and engineering base near Leeds, whilst all production has been relocated to its specialist electronics manufacturing facilities in India. Gallant Lighting also recently acquired Venture Lighting India, which will bring significant and comprehensive manufacturing expertise to the group. Harvard Power Systems, based in the UK, retains a group of key personnel from the previous Harvard Technology company and will benefit from its extensive knowledge and skillset
in product engineering, material procurement, technical design, and development of the wellrespected Harvard LED product portfolio. “Harvard has a long history of first-class products and excellent product development. We are very excited to be re-launching this great range of products and to build upon these with the latest state-of-the-art designs, such as our CLi15 and CLi40 high specification LED drivers,” explains Mark Needham, Managing Director of Harvard Power Systems. “Our lower cost base production and proven history of our Venture Lighting India manufacturing facilities will enable us to confidently produce the highest quality, UK designed and engineered LED lighting components to offer an increasingly competitive marketplace.” Harvard Power Systems, harvardpowersystems.com
New technical director for NICEIC and Elecsa John O’Neill has been appointed Director of Technical Excellence at Certsure (NICEIC and Elecsa). A well-known and much respected figure in the industry, O’Neill has almost 50 years’ experience in the sector. He started his career as an apprentice at Vauxhall Motors in Luton before working as a maintenance supervisor for General Motors in Canada and the USA. He returned to the UK to set up
6 | September 2019
Outlook for Q3 suggests that the vast majority (85%) of businesses expect more or the same turnover compared to Q2. ECA CEO, Steve Bratt, comments, “Businesses are continuing to show resilience in what is a challenging commercial environment, with increased costs and poor payment ongoing concerns. With the uncertainty of the ongoing Brexit impasse casting a shadow over industry, it’s vital that the new Government injects some impetus by backing major infrastructure projects and ensuring prompt payment across the sector.” More than half (52%) of respondents reported an increase in labour costs, while nearly two thirds (62%) reported an
increase in material costs. Prompt payment remained a major challenge, with it taking over 30 days in 62% of jobs in the public sector, in breach of regulations. This comes despite 56% of businesses saying their clients promised below 30-day payment within contractual agreements. The survey received 497 responses from companies across the multi-billionpound industry, mainly regarding their performance in Q2 2019 (1 April to 30 June 2019), and expectations for Q3 2019. ECA, eca.co.uk
Mark Needham, Managing Director of Harvard Power Systems (front), with the company management team
his own electrical contracting business, specialising in electrical work and integrated control systems. He joined NICEIC in 2010 and has filled a number of technical positions, including: area engineer, customer relations engineer, and, more latterly, the technical helpline manager. O’Neill comments, “I am delighted to take up this role at such a highly regarded organisation in the industry. My time spent as an Area Engineer gave me a great insight into the challenges contractors face on a daily basis, and the many different environments they work in.
“I look forward to helping them prepare for future opportunities in new markets, whilst at the same time providing high quality, compliant installations.” O’Neill will continue to represent Certsure on the JPEL/64 committee, contributing to the BS 7671 wiring regulations, which provides guidance for electrical contractors. Certsure, certsure.com
JIB appoints new Chief Executive The Joint Industry Board for the Electrical Contracting Industry (JIB) has announced the appointment of Jay Parmar as its new Chief Executive. He will take up the post on October 1, 2019, and replaces Steve Brawley, who is scheduled to retire after 11 years in the role. Previously the Director of Policy and Membership at the British Vehicle Rental and Leasing Association, Parmar is an experienced legal professional and is skilled in negotiation, member engagement and business planning. In his current role, he is responsible for policy work and campaigns, representing his industry at UK and
EU level, and has a consultative role on a number of government-led groups. Speaking of his appointment, Parmar comments, “I am thrilled to be given the opportunity to lead the JIB team and am looking forward to working with colleagues, members, partners, and stakeholders with a key interest in this dynamic and vibrant sector, to ensure that JIB continues to deliver a first-class service. My focus will be to ensure that the organisation remains at the forefront of the industry’s fast pace of change; supporting members and further strengthening the value of membership.” Andrew Eldred, ECA Director of Employment and Skills, notes, “Jay
Parmar’s appointment is good news for the JIB and the wider industry. His abilities and track record position him extremely well to build on the significant achievements of Steve Brawley and his team over the past decade.” Ian Woodland, National Officer at Unite the Union, adds, “We welcome Jay Parmar’s appointment at a very challenging time for the industry, and look forward to working with him. Jay comes with a great deal of experience and know-how that will keep the JIB at the forefront to face these challenges.” JIB, jib.org.uk
EV charging – quality must come first
Rexel team saddles up for charity cycle ride A team of 12 cyclists is preparing to take on a 450-mile ride to raise funds for the Electrical Industries Charity (EIC) and Macmillan Cancer Support later this year. The mammoth challenge will take place in September, with the riders starting their journey in Paris and finishing up at Rexel UK HQ in Birmingham – a trip that will see them complete around 100 miles per day. In the team are seven cyclists from Rexel UK – two hailing from Rexel France, and three working for Rexel suppliers – with one vehicle supporting the riders throughout the trip. Peter Elliott, Commercial Director at Rexel, has organised the trip since its conception six years ago. He comments, “This is the fourth time we have taken on this challenge in the last six years. In 2017, we raised an incredible £36,000 for our chosen charities – The EIC and Macmillan Cancer Support – through the many generous
donations made. That brought the overall total to just over £70,000. This year, we are aiming to raise another £30,000 to achieve our target of £100,000. “There are a few reasons behind our charity choices. I’m privileged to be on the board of the EIC, a fantastic charity which helps people facing real hardship in our industry. It’s a charity close to our hearts, as members of the Rexel team have benefited from the superb support they offer. “Macmillan is particularly important to me as my father had been diagnosed with terminal cancer at the time of planning our first ride. He sadly passed away in August, a month before our ride in September. Cancer affects us all in some way, and Macmillan provide fantastic support for families facing up to this.” For information on how to support Peter and the team, please visit https://uk.virginmoneygiving.com/ RexelUKP2B2019Riders
In response to the government’s recent pledge to invest more cash into the electric vehicle (EV) charging infrastructure, Bureau Veritas has again voiced its concerns over maintenance challenges; stating that ‘quality must come first’ if the UK is to create a world-class charging network for cleaner vehicles. At the start of August, the Department for Transport (DfT) announced it is pumping nearly £40 million into improving the infrastructure for electric vehicles, with investments in wireless charging and pop-up pavement technology. All new homes built in Britain are also set to be fitted with charging points for electric cars. Welcoming the government’s additional funding, Bureau Veritas has responded, saying that the speedy creation of charging infrastructure should focus on quality and safety. Michael Kenyon, Technical Manager at Bureau Veritas, says, “This funding offers a great opportunity to a number of industries, including automotive,
engineering and electrical contractors, currently involved in delivering the government’s Road to Zero strategy, which wants ‘almost every car and van’ in the UK to be zero emission by 2050. “However, in the race to deliver the adequate charging infrastructure required to achieve this, quality in terms of engineering, safety and compliant installations must come first. Especially, if the UK is to create a world-class charging network for cleaner vehicles – one that is not only cost-effective but will also last the test of time.” Bureau Veritas is also encouraging installers of charging points to ensure they hold the latest accreditations and are up to speed with recent rule changes on residual current devices (RCDs) and earthing arrangements. The firm points to new guidance on the installation of EV charging points offered in Section 722 of the 18th Edition of the IET Wiring Regulations. This has recently led to the code of practice for electric vehicle charging equipment installations moving on to its 3rd Edition. Bureau Veritas, bureauveritas.co.uk
September 2019 | 7
INDUSTRY NEWS Aico publishes guide to BS 5839-6:2019 With the recent changes to BS 5839-6:2019, Aico – a provider of domestic mains powered fire and carbon monoxide alarms – has condensed the information into a pocket-sized guide. British Standard BS 5839-6:2019 covers specific recommendations for fire alarm systems in all domestic premises, covering both new-build and existing properties. The standard contains a large amount of detail on all aspects relating to the design and installation of fire alarm systems, including the type of alarm to install and the areas of the property to protect.
NAPIT acquires Stroma Installer Certification NAPIT has announced the acquisition of Stroma’s Installer Certification. The acquisition will result in NAPIT taking over and operating the Stroma installer activities in the building services and building fabric sectors. The transaction will strengthen NAPIT’s commitment to continuously raise standards and safety within the construction industry and Stroma’s aim to focus on their core areas of service around environmental management, building performance testing and building control. NAPIT’s Group Chief Executive, Mike Andrews, says, “NAPIT has always been committed to continuously raising standards within the sector. We are confident that the acquisition of the installer activities part of the Stroma Group will result in a stronger and more robust registration and certification body for the industry. This opportunity will bring together the best of what both organisations have to offer, alongside our combined
Stiebel Eltron once again named ‘Superbrand’ Stiebel Eltron – a manufacturer of heat pumps, solar systems, electric hot water and heating products – has been named as a ‘Superbrand’ in Germany for the sixth consecutive year, following a year of strong growth. The company, which has its UK base in Bromborough, Wirral, joins 99 other household names such as Adidas, Miele and Playmobil as one of the strongest and most recognisable German brands – after facing off against strong competition in an initial suggested list of 1,350 nominees selected by a 23-person jury. ‘Superbrand’ status is judged by the Superbrand organisation, a brand rating group based in London. Its remit extends to judging the best brands across 88 countries.
To further support customers with the changes, Aico has updated its counter mat for wholesalers. The counter mat has a picture of a house with alarms in situ, providing the information about where to site alarms conforming to the changes in BS 5839-6:2019 Table 1. All of Aico’s alarms are designed and built in Ireland specifically to meet the UK standards and regulations. If you would like further information on the BS 5839-6:2019 updates, visit the website below or email firstname.lastname@example.org to order your free guide. Aico, aico.co.uk
experience, which will enable us to take the business forward in new and exciting ways for both our members and employees.” Over 3,500 existing Stroma Certification members will continue to be UKAS accredited under a new certification body named Stroma Installer Certification Limited. Martin Holt, Stroma’s Group Chief Executive, notes, “NAPIT has a strong reputation within the building services industry, and we’re confident that its passion and commitment to safety and certification will ensure our members and consumers receive an excellent service. The Stroma Group will continue to deliver market-leading certification and training for energy assessors, in addition to driving safety and compliance throughout the built environment via Stroma Building Control and Stroma Built Environment.” The terms of the transaction have not been released and will remain confidential between both parties. NAPIT, napit.org.uk
The title is awarded to companies based on overall brand dominance, customer loyalty, goodwill, longevity and brand acceptance. The win follows a strong period of growth and industry accolades for the organisation both internationally and in the UK. Mark McManus, Managing Director at Stiebel Eltron UK, says, “It’s been a strong year for the business both internationally and in the UK, driven by the continued push to improve energy performance and the growing popularity of electrical energy sources that minimise environmental impact. “This recognition lets us know that our brand is one that people trust, and this is a fundamental part of business success for organisations like ours. We’re looking forward to building on this momentum and continuing to live up to the standards we have set for ourselves.”
Take on a challenge for the EIC Are you an enthusiastic individual who is looking for a new challenge that would push you to the limits? If so, the Electrical Industries Charity (EIC) has a challenge for everyone to get involved in and create some everlasting memories while supporting your industry colleagues. You can make a difference and help EIC to offer continuous support for hundreds of people within the electrical sector by taking part in a wide range of sporting challenges, such as running for the charity in the 2020 Virgin Money London Marathon, taking part in EIC golf or fishing days, or by creating your own challenge. You can also get involved by attending some of the biggest industry events, including powerBall 2019, the Western Equinox Ball, one of the 2019 Christmas Lunches held in a wide range of locations, Valentine’s Ball 2020 and many more glitzy and glamorous events. For further information – along with details on an upcoming Inca Trail trip to Peru in September 2020 – contact Jess Vailima by emailing jess. email@example.com. The Electrical Industries Charity, electricalcharity.org
Stiebel Eltron, stiebel-eltron.co.uk
MOVERS & SHAKERS Contrac Lighting, a manufacturer of lighting solutions for the industrial, retail, public and commercial sectors, has appointed Richard Hunt as its new Managing Director. Tridonic has welcomed Chris Slattery to its team. He takes on the role of OEM Controls and Solutions Manager, moving over from his previous role as Emergency Lighting Product Manager. UPS manufacturer, Centiel UK, has appointed Andrew Skelton as its new Operations Manager. He will oversee the delivery and deployment of Centiel’s full range of market leading UPS solutions for projects across the UK.
Stiebel Eltron received its Superbrand prize once again in 2019
8 | September 2019
Jim Hutchison, a well-known figure in the electrical industry, is the new Commercial Manager at Scolmore. He joins from his most recent role as National Sales Manager at Electrium.
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TRAINING New training centre for Trade Skills 4U Electrical training provider, Trade Skills 4U, has announced the opening of a new training centre at Westwood Business Park in Coventry. The company, established in 2005, has been training electricians from across the country for over 14 years, firstly in Gatwick and more recently in Leeds and Warrington. Opening a state-of-the-art centre in the Midlands, just west of Coventry and situated between the M1, M6 and M40, means customers based in Birmingham, Leicester, Peterborough, Northampton, Milton Keynes and the surrounding areas can easily access the centre. Students are now able book onto a range of courses being delivered at the centre, including City and Guilds diplomas, domestic installer packages, inspection and testing, and more.
The new facility offers brand-new classrooms and workshops that have been built to the highest specifications with the latest technology, the company says. The announcement comes as a result of significant growth and investment over the last 18 months. “I am very proud that we have opened our latest centre in Coventry”, says TS4U’s new CEO, Neil Johnson. “This new centre follows the industry leading standards of electrical training provision we have set at our other centres across the UK, offering the latest techniques and innovation in learning for our customers across the region.” Courses are now live to book online. Trade Skills 4 U, tradeskills4u.co.uk
Apprentices deliver clear ROI, research shows Companies that recruit apprentices can see a return on investment (RoI) as soon as year two of the apprenticeship programme, according to new figures from The Electrotechnical Skills Partnership (TESP). Using scenarios based on low, medium and high charge-out rates for unskilled and skilled work, the overall net costs and benefits of apprentice recruitment have been projected. At the lowest rates, an apprentice delivers a net benefit of around £11,400 over the four years and starts to make a return in year three of the apprenticeship. At higher charge-out rates, the apprentice begins to pay for themselves in year two and by the end of year four has created a net total benefit of just over £34,000 at medium charge out rates and £56,700 at high rates.
Landmark for EDA Apprenticeship service Nineteen-year-old Jonathan McArdle is the 2,000th apprentice to join the UK’s electrotechnical sector through EDA Apprenticeship Plus, the organisation behind the apprenticeship service for members and affiliates of the Electrical Distributors’
CPD seminars from C-Tec Life safety systems manufacturer, C-Tec, has launched a new CPD-certified seminar. Entitled ‘A Guide to BS 5839-6 2019 Domestic Fire Alarms’, this topical and informative seminar highlights what’s new in the recently updated code of practice for the design, installation, commissioning and maintenance of fire detection and fire alarm systems in domestic premises, with particular emphasis on the revised system of grading for such systems. At the end of the seminar – which
10 | September 2019
Association (EDA). McArdle is combining on-the-job training at Edmundson Electrical’s Middlesbrough branch, with studies on the Trade Supplier Level 2 apprenticeship standard, created by wholesalers for wholesalers in an initiative led by the Electrical Distributors’ Association. Profit Centre Manager, Dan Harper, explains why he finds the service offered by
is free of charge – delegates will have the opportunity to see demonstrations of C-Tec’s range of life safety systems, including Hush Pro, its new BS 5839-6 Grade C domestic fire alarm system. Designed to seamlessly integrate domestic fire systems with communal/landlord fire systems, Hush Pro can be used to enhance existing stay-put strategies, fire policies and procedures in high-rise residential buildings and HMOs. To register your interest, e-mail firstname.lastname@example.org or visit the website below. C-Tec, c-tec.com
EDA Apprenticeships Plus so impressive, “The excellent quality of candidates who came to interview meant that I decided to take on two apprentices. In addition to Jonathan, Chloe Warpole, aged 21, also joined us, and both are a fantastic addition to the team.” He continues, “Apprenticeships are a terrific way to nurture new talent in the sector and I’ve used the service offered
Research specialist Pye Tait Consulting carried out the RoI analysis on behalf of TESP, after speaking to 20 companies of different sizes and specialisms. Each company was asked about the weekly wages of apprentices over the course of the apprenticeship, as well as additional costs for course fees, travel, equipment, in-house training and the time spent by supervisors and other skilled staff for mentoring and support. The calculations take into account the weekly costs of an apprentice and supervision, the percentage of time spent on supervision, and the increasing amount of time the apprentice spends completing the work of a qualified electrician. To read the full report, visit www.the-esp.org.uk/ourwork/lmi The Electrotechnical Skills Partnership, the-esp.org.uk
through our trade association, the EDA, for a number of years. What Jonathan and Chloe are currently missing in product knowledge is made up to us through their effort and attitude to work. They are always polite and well-presented and the customers, as well as the rest of the team, have really taken to them.” Electrical Distributors’ Association, eda.org.uk
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KNIGHTSBRIDGE CATALOGUE – A NEW VISION FOR 2020 With the new Knightsbridge 2020 catalogue now available, ECN takes a look at five of the most intriguing developments – including brand new products, the latest ‘smart’ solutions, and a strong focus on sustainability.
2. Extended grid wiring solutions Continuing its trend of extending its offering of wiring accessories, Knightsbridge has introduced round and square edge grid wiring solutions with a complete range of complementary components. Offered in a striking brushed chrome finish with a raised plate design, these new additions ensure the company has a grid solution available for all commercial, domestic and retail applications.
ince its inception 22 years ago, Knightsbridge has strived to provide wholesalers across the country with comprehensive electrical solutions that cover a wide array of electrical installations to meet the needs of its customers. The brand specialises in smart and stylish solutions to enhance the functionality and finish of any domestic, commercial or industrial space. Here’s a quick rundown of what you can expect in its new catalogue.
1. Colour temperature adjustable solutions The ability to switch between colour temperatures with certain luminaires not only enables the wholesaler to have flexibility with stock availability; it furthermore allows end users the ability to change the ambience of a room to suit different moods or functionalities. In line with this, Knightsbridge has introduced two new CCT adjustable commercial lighting solutions: the Convoy range of LED battens, as well as a range of flexible round LED panels which can be recessed or surface mounted. The Convoy LED battens offer high efficiency with the latest LED chip technology. These are designed for new builds and are also a suitable LED alternative for fluorescent / older
12 | September 2019
3. Wi-Fi controlled fire-rated downlight The new CCT adjustable LED panel can fit apertures of varying sizes
LED battens, in refurbishments and maintenance projects. The exclusive design includes CCT colour controls, push-fit terminals and a hinged diffuser, ensuring fast and easy installation. The range is offered in standard four foot, five foot and six foot lengths, with the five foot and six foot lengths having high lumen versions available, alongside microwave sensor and emergency options. The features of these innovative battens make them suitable for a diverse range of applications. The CCT round LED panels are packed with benefits too, and offer a convenient, versatile solution with multiple fixing options. They are CCT adjustable to 3000K, 4000K and 6000K, and include a localised switch, providing additional control to ‘lock’ colour preferences as required. The panel can be surface or recess mounted with adjustable recessed brackets, enabling installers to fit this product into existing apertures of varying sizes. The choice of four sizes, plus optional bezel finishes, makes this range not only an ideal replacement for conventional recessed twin PLC fixtures, but perfect for areas of domestic, retail and commercial applications. Knightsbridge also launched a complete range of CCT adjustable bulkheads earlier this year, making the company the place to go for colour-versatile LED bulkheads, battens and panels.
Further extending its successful RW range, Knightsbridge has introduced the first of its ‘smart’ products – a fully adjustable and programmable fire-rated LED downlight controllable via an app. This downlight features the standard benefit of being fire-tested to 30, 60 and 90 minutes, but also has push-fit terminals and loop-in / loop-out connections for speed and ease of installation. The bespoke Wi-Fi control allows users to manage and dim the light output at the touch of a button. What’s more, the downlight can be voice-controlled via Amazon Alexa and Google Assistant, enabling users to enjoy a seamless, interactive lighting experience.
4. Committed to the community Knightsbridge is committed to supporting the community and other worthwhile causes. In 2019, Knightsbridge teamed up with ‘Crisis’ and was able to donate £13,000 to the amazing charity. Catherine Connolly, Knightsbridge CEO, comments, “We are all delighted with the result of the campaign. It reflects the work we have been doing to support the homeless and those in need in our local community through our #Feed1000 campaign for the Dunstable Food Bank.” Into 2020, Knightsbridge has also pledged to support ‘Keech Hospice Care’, ‘Kids Out’ and ‘Dunstable Food Bank’, supporting the community both locally and nationally.
5. Commitment to a brighter future Aside from providing lighting and wiring solutions, Knightsbridge believes in looking after its customers, community, and the interests of the planet. As part of a long-term commitment to a brighter future, the company has begun applying this philosophy to the way it packages and presents products to customers. Knightsbridge is now working in conjunction with the FSC, and is quickly moving towards 100% recyclable and 100% recycled packaging solutions (this includes the new catalogue itself). Visit www.mlaccessories.co.uk to order your copy of the Knightsbridge 2020 catalogue. Tag your Knightsbridge job on Twitter to win branded merchandise @KnightsbridgeML. ML Accessories, mlaccessories.co.uk
A new fire-rated LED downlight can be controlled via an app, and can be even be voice-controlled if desired
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ESP provides CC-Tea-V security When it was time to replace an old and faulty CCTV system at its manufacturing and warehouse site in Gloucestershire, Richard Green, Engineer at The Tea Factory, was keen to source a system which uses the latest 4MP technology. Security specialist, ESP, was able to provide the desired solution. Following a site survey at the 30,000 square foot, purpose-built premises, it was recommended that products from the HDView 4MP CCTV range would provide the ideal system to protect the site. An eight-channel, full HD, 1TB CCTV DVR, with four 4MP cameras in grey, were selected for their ease of installation, relatively low cost and the technical back-up available from ESP. The HDView systems offer features such as
motion, continuous and schedule record, with simple footage playback and backup method of distributing essential footage. As standard, it is packed with remotely accessible functions, including live view by smartphone app, email triggering, cloud ID connection, and storage. The tailor-made ESP HDView app is compatible with Android and iOS operating systems, and enables quick and simple remote viewing. Established in 2009 by Only Natural Products, the Tea Factory manufactures and distributes all formats of tea production throughout the UK and Europe. ESP UK, espuk.com
Manchester redevelopment as easy as ABC
Zumtobel displays its sensitive side
Cable management systems from the Unitrunk Rapid Installation Systems (RIS) range have been installed as part of the transformation of an iconic suite of three Brutalist buildings in central Manchester – the ABC Buildings. Originally constructed between 1959 and 1965, the ABC Buildings are being refreshed for the 21st century. Mechanical and electrical contractor, Encon Maintain, has been awarded the Cat A mechanical and electrical fit-out project across all areas, along with a Cat B fit-out on level one of buildings A and B. Unitrunk’s EasyConnect cable basket and UniKlip cable tray from the company’s RIS range were selected for the project to ensure ease and speed of installation, enabling new tenants to take occupation as early as possible. A new substation has been installed and Encon Maintain has created a new central switch room serving all three buildings, with busbar installed as risers to take the mains supply into each building. From here, cable management from the Unitrunk range has been installed to provide the infrastructure for all lighting, power, fire alarm, security alarm, access control and data networks. Unitrunk’s cable trunking and UniKlip cable tray has been installed in raised access floor voids of all areas of the buildings, and UniKlip cable tray has also been suspended from the ceilings from Unitrunk channel as part of an exposed installation, creating a stylish, industrial aesthetic. The speed and ease-of-use the system offers has been instrumental in ensuring a neat and uniform installation.
Zumtobel Lighting has supplied a sensitive lighting solution for the refurbishment of Birkenhead Priory, the oldest standing building in Merseyside, now under the care of Wirral Council and used as a museum. The old, inefficient Tungsten spotlights that used to provide the illumination of the display cases has been replaced to provide highly effective, yet gentle highlighting of the exhibits. Working closely with Ainsley Gommon Architects, Zumtobel came up with a lighting scheme that would see the gloomy interior and shadowy exhibits become an inviting facility with a beautiful interior décor and clear displays. In order to provide gentle accents for the precious exhibits, Zumtobel’s Microtools LED lighting system has been installed in the display
14 | September 2019
cases. This enables the goods to be displayed to optimum effect, whilst selective lighting accents emphasise even the smallest product details, presenting them as elegant highlights. The extremely compact, gimbal-mounted lighting heads are the smallest currently available on the market for display cabinet lighting. Furthermore, Microtools’ excellent colour rendering index of Ra > 90 made this the perfect solution for the priory. A floor mounted Pylas LED floodlight was chosen for uplighting the vaulted brickwork ceiling and enhancing the previously dark and gloomy interior, making it more appealing to visitors. Featuring efficiency of more than 60 lm/W, Pylas LED is ideal for illuminating façades or columns and highlighting details. Anti-glare accessories have also ensured targeted lighting, without any scattered light. Zumtobel Group, zumtobel.co.uk
Aico alarms used by social housing providers, big and small Aico is supporting South Lakes Housing (SLH) with its 3000 Series alarms to provide protection to tenants across a range of properties, including blocks of flats and 12 sheltered housing schemes. SLH is an independent, not-for-profit housing association that manages around 3,000 homes in South Lakeland, Cumbria. SLH wants its tenants to feel safer, and installing Aico’s 3000 Series alarms and carbon monoxide alarms will help it do just that. The 3000 Series multi-sensors are SLH’s alarm of choice. Included are the Ei3024 optical and heat multi-sensor, and the Ei3028 heat and carbon monoxide multi-sensor, which has been designed specifically for use in kitchens and provides tenants with protection from both fire and carbon monoxide poisoning. Further carbon monoxide alarms are being installed in properties with a gas appliance during the appliance service; mostly in bedrooms located next to the cupboard housing the boiler.
SLH has also provided increased protection in its sheltered housing schemes, based on advice in the NFCC Specialised Housing Guidance. Aico 3000 Series smoke alarms are being fitted to BS 5839-6:2019 Grade D LD1, which is the highest category of protection. Aico, aico.co.uk
Pinacl-GDA wins Circle Square contract IT specialist, Pinacl-GDA, has successfully secured the contract on the prestigious Circle Square project in Manchester. Working alongside Imtech North, Pinacl-GDA will be supplying, installing and commissioning the structured cabling for the development, as well as installing the TV distribution system. Situated in the heart of Manchester’s Oxford Road Corridor, Circle Square will be comprised of 1,700 new homes, 1.2 million square foot of workspace, over 100,00 square foot of retail and leisure space, two hotels, and a multi-storey car park. Pinacl-GDA was chosen to deliver the structured cabling and TV distribution system because of its track record of taking complexity out of large-scale projects, as well as its capability to
deliver large commercial and residential projects within the necessary timescales. Pinacl-GDA’s core services include structured cabling, premium Wi-Fi, software solutions, resource provision, Internet of Things (IoT), and smart city enablement. Dave Marsden, Pinacl-GDA’s Business Development Manager, said, “We are delighted to be working with Imtech North on this prestigious project in the heart of Manchester. The amount of new, innovative projects that are being constructed in the North-West is incredible, and we are excited to be awarded the opportunity to bring our expertise to Manchester’s ever-evolving landscape.” Pinacil-GDA, pinacl-gda.com
Verotec helps keep North Sea oil platform safe Fire and gas detection systems are vital in providing advanced warning of life safety and facility protection threats in hazardous areas. Oil rigs in the North Sea are located in some of the most inhospitable environmental conditions to be found, adding to the issues faced by operators in ensuring constant around-the-clock operation. Verotec has recently supplied a
Schneider powers up new modular homes Schneider Electric has entered into a strategic partnership with Totally Modular, a pioneer in modular housing, to supply electrical solutions for their modular homes. The homes are built specifically for affordable and social housing and are designed and constructed inside Totally Modular’s factory facilities in Cradley Heath in the West Midlands. Modular housing is a modern method of construction, which delivers high quality homes, with less wastage and at a faster rate than traditional housebuilding. It is therefore becoming a popular method to help alleviate the housing crisis in the UK. Schneider Electric is responsible for supplying the electrics installed in these homes. The products installed include the Lisse White Moulded wiring accessory range, as well as the Easy9 consumer units. The Lisse white moulded range offers a blend of style and performance, and is packed with an array of technical features, providing a high level of quality, reliability and value. The Easy9 range offers stylish, efficient and practical solutions at competitive prices. This range has a sleek, curved profile with a crisp white finish to compliment any home.
large number of custom 19-inch fan trays to Traycar Systems, which will be retrofitting them to legacy Ferranti control cabinets that date back to 1983 when the rig was first commissioned. The upgrade is intended to provide many more years of safe and reliable operation, with the minimum of disruption during the installation. The Verotec custom fan trays are 1U 19-inch, 400mm deep units, fitted with two independent banks of three 110VAC fans and three 24VDC fans, each with dedicated local
Auction house completes deal for LED battens Megaman’s Nero LED battens have been used to improve the lighting quality and lower the energy usage at Tring Market Auctions, an independent auction house located on the edge of the Chiltern Hills in Hertfordshire. Tring Market Auctions dates back to 1832, and today hosts fine art and antique auctions. Its current buildings consist of a number of former cattle auction buildings that have been repurposed as characterful sales rooms. Previously, lighting was provided by standard T8 fluorescent tubes, but the owners were looking for a more energyefficient solution that would also improve the customer experience. Megaman’s Nero LED fittings proved a cost-effective alternative to conventional T5 and T8 fluorescents. The 48W Nero battens were chosen based on a recommendation and supplied by a local wholesaler. The 4000K versions were installed in the four sales rooms, as well as the connecting hallway, to deliver a clean, bright, white light. Due to the higher quality of light produced by the new
indicators. In normal operation, both the 110VAC and 24VDC fans are powered, giving 100% cooling capacity. If either power supply is lost, then 50% cooling is maintained, and if both power supplies fail, then the alarm is generated by two independent relays, one for each voltage rail. Verotec, verotec.co.uk
LEDs, the total number of fittings could be reduced without affecting the overall light levels. Jo Burch, Saleroom Administrator at Tring Market Auctions, enthuses, “The new lighting has made a significant difference, and many of our regular customers have commented on the improvement. We didn’t realise how poor the light really was until the fittings were replaced. We have also been able to reduce our energy usage, due to the much lower power requirements of the LEDs.” Megaman, megaman.co.uk
Schneider Electric, schneider-electric.co.uk
September 2019 | 15
DI-LOG: A RICH HISTORY OF TESTING SUCCESS Established for over 40 years, test equipment manufacturer, Di-Log, has come a long way since its humble beginnings. Originally part of the Kane Group, a management buyout in 1998 resulted in the company becoming independent – and the business has enjoyed growth ever since. of Practice, along with USB download. It is also fully compatible with the new ‘Test n Tag Pro’ serial printer for quick and easy label printing without any setup required – just plug and print.
A commitment to electrical safety
he ethos of the Di-Log’s business has always been to ensure that it provides ‘measurably better’ test equipment, with the highest levels of customer service. This begins with Di-Log’s employees, which the company believes are among the longest serving and most professional in the industry. Di-Log offers knowledge from one of the most senior sales teams in the industry. With over 130 years of test instrument experience between them – with 81 of those years with Di-Log itself – the knowledge and experience the company can offer is first-class. Di-Log continues to lead the way on new technology being introduced to the UK. In 2000, it was one of the first companies to introduce auto switching voltage and continuity testers, which developed into its current, award-winning CombiVolt range. Shortly following on from this was the very first handheld multifunction testers, offering low current ‘non-trip’ loop testing technology, paving the way for Di-Log’s current (and hugely successful) DL911x Series MFT today.
16 | September 2019
Supporting British manufacturing Di-log is proud to support British manufacturing by designing and building its specialist safety test equipment in the UK. All of the company’s 18th Edition multifunction testers and PATs have a UK based R&D team dedicated to designing, building and delivering the most up-to-date technology to meet the continuous needs of its customers. A recent development sees a patented, Xpert loop technology RCD-LOC XLT loop system in place on the new DL911x series installation MFT. Di-log uses a very clever algorithm that is designed to detect noise and ‘RCD uplift’. The RCD-LOC XLT algorithm will perform an additional loop test, specifically looking for the effects of noise and if RCD uplift is present. The DL911x Series MFT will then return an accurate loop test result, with all the external effects removed in around nine seconds. The ApplianceTest DLPT2+ offers fast and efficient electrical safety testing with label printing and data storage of 999 assets, including free data logger software. Enabling simple, professional and fast PAT testing, this versatile tester features all the required tests of the IET 4th Edition Code
Di-log works closely with colleges and private training centres with its continuous support to making the electrical industry safer. The launch of its extensive lockout tagout and safe isolation kits are becoming widely utilised across the UK. Di-log has combined its extensive range of lockout kits with its two-pole CombiVolt voltage indicators and PU260 – 690V two-pole voltage proving unit to create an isolation kit to suit all budgets and scope. The ISOPKx series kits combine either the DL6780 CombiVolt 1 safe isolation kit, combined with DLLOC1, through to its ISOPKexpert kits supplied with the DL6790 CombiVolt 2 and expert lockout kit.
Partnerships with the leading brands Di-Log has partnered up with several instrument specialists, and is the master distributor for Seaward PAT testers, FLIR thermal imaging cameras, and the Chauvin Arnoux range of power energy loggers and analysers.
The Di-log Group There are several divisions that form the makeup of the Di-log Group: Re-CAL Calibration. Re-CAL Ltd was established in 2005 and has become one of largest calibration specialists in the UK, operating a national service from the heart of Manchester with free collections and deliveries to all mainland UK destinations. This is an approved service centre for the leading manufacturers of electrical
and electronic test instruments, ranging from Megger to Seaward, offering standard calibrations, repairs, hire and training, through its state-of-the-art service and repair centre and a mobile laboratory dubbed ‘The lab on wheels’. Di-Log Solar. Test equipment is a huge part of a typical PV installation. All installers will require the ability to measure irradiance levels in W/m2, voltage open circuit (VOC) and current measurement, either by clamp meter or multimeter. The range of test equipment from Di-Log Solar includes high specification irradiance solar meters and complete PV installation test kits. Instrument Hire UK (IHUK). A comprehensive range of test equipment to hire. IHUK offers a wide variety of instrumentation, from power quality analysers, to thermal imagers and 18th Edition installation testers to PAT testers. IHUK is continuously adding to its hire fleet of test instruments.
Looking to the future with power quality With the first amendments to the 18th Edition, energy management has been rumoured to be a major addition. So, power quality analysis and reporting services could benefit Di-Log’s customers in the future. The company has launched its power quality health check service to report on the data captured by power energy loggers or power quality analysers. Di-Log works in partnership with an industry-leading power quality expert, which provides an online service to produce an intuitive, power quality survey report. Di-Log will use the data you have recorded from your power quality analyser or energy logger to present the results in an easy to understand format. Additional comments and basic analysis are also included in the report where we identify areas of interest. Di-Log, dilog.co.uk
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PROJECT POLICY – A WORD OF ADVICE Specialist insurer, ECIC, believes that – due to a High Court ruling in 2018 – electrical contractors should no longer rely on project policy catchall cover. This month’s Key Issue highlights the potential gaps in the protection offered by project policies.
CIC, the specialist insurer for the building services sector, is warning electrical contractors working on major building sites and projects that they may not be covered under the site’s project policy as they have been in the past. This could leave them exposed if they are found to be at fault in an insurance claim. The warning follows an out of court settlement which has left insurers and contractors in the dark about the extent of cover offered by project policies – in the eyes of the law.
High Court ruling causes confusion Insurers supporting the UK’s construction sector are in need of urgent clarity over policyholder and sub-contractor’s rights, the ECIC believes.
In 2018, a High Court decision found in favour of a project policy insurer recovering their costs from the contractor who caused a site fire. The court concluded that, under the terms of the project policy, the sub-contractor was required to have
separate cover – which was not in place. This meant the contractor was liable for the full cost of damage caused. The contractor in this case was due to appeal the High Court’s decision in early 2019, but instead settled out of court, prior to the appeal hearing. Ian Hollingworth, Technical Claims and Relationship Manager at ECIC, comments, “The out of court settlement has left insurers supporting the UK’s construction sector in need of urgent clarity over policyholder and subcontractor’s rights under these policies, and where the sub-contractor needs to take out their own CAR/public liability insurance. “Traditionally, employers on larger construction projects take out a project policy to cover damage to the existing structure. There is also the option of adding cover for contract works being undertaken by appointed sub-contractors including electrical contractors. “The project policy would normally provide protection to named contractors and sometimes all contractors in the contractual chain, reducing delays in the project and avoiding costly litigation
“A project policy does not necessarily provide the catchall cover on which contractors have come to rely, and overlooking this could be an extremely expensive mistake for any electrical contractor or sub-contractor.” between sub-contractors. However, in this case, the sub-contractor had not been appointed at the start of the project, and was not named on the policy. This meant the sub-contractor required their own insurance, clearly highlighting the importance of checking insurance cover thoroughly, and not taking for granted that full cover is held for all subcontractors working on site.
Checking terms of the cover is essential Hollingworth continues, “Whilst the situation remains somewhat unclear for the insurers, what is very clear is that electrical contractors and sub-contractors can no longer rely on a project policy insurer to cover any losses in the event of damage they may cause. A project policy does not necessarily provide the catchall cover on which contractors have come to rely, and overlooking this could be an extremely expensive mistake for any electrical contractor or sub-contractor. “Thorough checking of existing cover and the terms of that cover is even more important than ever, so we advise all electrical contractors to work closely with their broker or insurance provider to confirm they are adequately insured for their potential liabilities.” ECIC, ecic.co.uk
ECIC is a specialist insurer concentrating on providing insurance solutions for contractors and affinity groups across the UK building services sector and other niche markets. ECIC works closely with professional insurance intermediaries, leading trade associations and construction businesses of all sizes.
18 | September 2019
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A SAFETY EVOLUTION IN SHEFFIELD In this month’s project focus, ECN looks at why Sheffield City Council – in conjunction with safety systems from Aico – has gone above and beyond the minimum safety requirements for its new build properties in the social housing sector.
S 5839-6, the code of practice for the design, installation, commissioning and maintenance of fire detection and fire alarm systems in domestic premises, was revised this past April. It’s considered standard practice in existing dwellings and new builds, so the changes were eagerly anticipated. It was understood before its release that BS 5839-6 2019 would provide greater clarity on grades of alarms, which determine the type of alarm to be used, and would increase the type/level of protection for certain dwellings (referred to as the category). In the social housing sector, many organisations have been planning fire alarm upgrades in anticipation of the revised standard. Sheffield City Council, a long-standing Aico customer and early adopter of its latest technology, took the decision well in advance to upgrade the fire alarm systems across its entire housing stock from LD3 category, which is a low level of protection and the minimum requirement, to the more rigorous LD2 – all using Aico 3000 series alarms. Whilst LD3 requires one mains powered optical alarm in the hallway, and another upstairs on the landing, interconnected together, LD2 provides added protection. To meet LD2, Sheffield City Council is fitting mains powered smoke alarms in every circulation space on each storey (ie
hallways and landings), in the principal habitable rooms and in every access room serving an inner room, along with a heat alarm in the kitchen. All alarms within a property are being interconnected either through hard wiring, or wirelessly, using Aico SmartLink RF technology. The work is being carried out alongside a major fixed wire testing programme, which runs until 2021, to minimise access to property requirements. Over 20,000 properties will be upgraded to the higher level of protection in phase one. Discussing why Sheffield City Council has taken this step and gone beyond the minimum requirements – not just of the previous, but of the revised standard – Jill Hurst, Head of Housing Investment and Repairs, explains, “We take safety seriously. Trying to anticipate the forthcoming Part 6 (BS 5839-6:2013) revision, we decided to install a more comprehensive category LD2 system, instead of the minimum requirement. Our aim is to help customers keep safe, to better manage our housing stock and protect this vital and scarce resource.” Hurst continues, “Early detection of a fire can, in many cases, mean that fire spread is prevented, and property damage is limited – this could also apply to adjoining property damage. Scottish and Northern Ireland standards now have LD2 as mandatory, including owner occupied properties. Installation during our electrical upgrade programme was an excellent chance to undertake this work in advance of England catching up.”
Sheffield City Council, through its principal contractors, is installing Aico mains powered 3000 Series for this upgrade, using the Ei3024 and Ei3028 multi-sensors. The Ei3024 features optical and heat sensors which constantly monitor and analyse smoke and heat levels, providing the best response to all fire types and reduced false alarms. Designed specifically for use in kitchens, the Ei3028 is Aico’s first heat and carbon monoxide alarm, providing protection from both fire and carbon monoxide poisoning. In addition, the Ei3018 carbon monoxide alarm is being installed in every room that has a fuel burning appliance. Once again, this sees Sheffield City Council going well beyond the regulations, which only require a carbon monoxide alarm in rooms with solid fuel burning appliances. Peter Marr, from the Council’s Repairs Policy and Investment Team, comments, “Sheffield City Council believes that the best way to protect tenants from carbon
monoxide poisoning is through the provision of an audible CO alarm, coupled with educating tenants on how to stay CO safe. Since the start of this programme, a small number of CO instances have been highlighted and acted upon, which has evidenced the wisdom to install; furthermore, AudioLink has proved an invaluable aid in these investigations. Coverage, therefore, is in every room with a fuel burning appliance (gas or solid fuel, open or room sealed, with or without flame shut-off features etc).” Aico, aico.co.uk
Aico’s AudioLink app has proved an invaluable aid in carbon monoxide investigations
“Sheffield City Council, through its principal contractors, is installing Aico mains powered 3000 Series for this upgrade, using the Ei3024 and Ei3028 multisensors.”
Designed specifically for use in kitchens, the Ei3028 is Aico’s first combined heat and carbon monoxide alarm.
September 2019 | 21
IN THE KNOW
ENLITE HAS CHANGED TO AURORA LIGHTING GROUP Andrew Johnson, Founder and CEO of the Aurora Lighting Group, explains how 20 years of growth and success has led to the following announcement.
fter five years of outstanding success, Enlite Lighting, the LED lighting brand established by the Aurora Lighting Group, has been rebranded Aurora Lighting from
September 2019. The Aurora Lighting Group is an international LED lighting and technology organisation, renowned globally for its quality, reliability and service, servicing the residential, commercial, industrial, retail and hospitality sectors. Combined with award-winning marketing and distribution,
the Group serves customers through a global network in more than 70 countries. Five years ago, Enlite was launched by the Aurora Lighting Group in response to market changes. Big performance, high-quality and great value is what Enlite stands for, and these qualities have led to sales far exceeding expectations, with the range quickly becoming the number one choice for contractors and specifiers alike. From its market-leading fire rated downlights to the popular Ariah Pro highbays, Enlite products are now installed in thousands of homes and businesses around the world. During this period, Aurora continued
to push boundaries and innovate, becoming a globally recognised leader in smart connected lighting that provides exceptional ‘Value Beyond Illumination’. To continue on the back of both Enlite and Aurora’s success, and to assist our customers with the sale and promotion of these products in the UK and internationally, our extensive trade range and the AOne smart platform is being driven through one brand: Aurora Lighting. Bringing all our lighting products together enables greater focus, meaning there’s one brand, one catalogue, one website, making our entire product portfolio easily accessible.
Therefore, from September 2019, all our Enlite products have been rebranded under Aurora. The product and part numbers will remain the same – it’s just the brand that has changed. In addition, look out for new exciting products launched in September. For more information, please contact us on 01727 83 66 11 or firstname.lastname@example.org Aurora Lighting, auroralighting.com
HAS CHANGED TO
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Milan bulkhead range with 3 CCT as standard, as well as microwave with corridor function and emergency options. Multiple bezel nishes to choose from (remote control test function available)
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HEAD TO TOE PROTECTION Gavin Tallentire, Category Manager at Rexel, welcomes the new PPE regulations and explains why they are so important to the sector.
he importance of personal protective equipment (PPE) cannot, and should not, be overlooked by businesses. From head to toe, this is the equipment that can, and does, save workers from injuries on a daily basis. In fact, PPE products regularly save the lives of people on-site or in the work place. Despite its importance PPE is an element of the work environment that can be overlooked, and until recent times distributors of the products were subject to legislation that had been in place since 1989 when the PPE Directive 89/686/EEC was introduced. But in 2016 the PPE Regulations (EU) 2016/425 were adopted and published. Following a two-year transition period, the new regulations were brought into effect, and in April this year it became against legislation to CE mark using the previous standard. The final stage will take place in 2023 when old EC-type certificates to PPED will become invalid. These changes are enhancing an
already impressive combined health and safety record in the UK, which is one of the best in the world. Welcoming the new regulations Gavin Tallentire of Rexel says, “In the past there has been very little control over the variety of products in the PPE market place, as there has been no certification in the UK. Protective products are such vital pieces of equipment and we know that while certain roles on-site or at work will always prioritise PPE and safety, it is something that can occasionally get overlooked with people selecting a basic option without understanding if it is actually compliant and offering their team the required levels of protection.” He continues, “This new legislation means that PPE will now undergo more rigorous testing and the onus now falls on the supply chain, from the manufacturer through to the distributor, to ensure equipment is meeting requirements. Ultimately this means businesses can place better trust in the quality of the equipment they purchase and use for the safety of their team. “Essentially these new regulations will
“New legislation means that PPE will now undergo more rigorous testing and the onus now falls on the supply chain, from the manufacturer through to the distributor, to ensure equipment is meeting requirements.” ensure better accountability throughout the supply chain and much better control of the importing of PPE, which will now be subject to checks by the distributors, given their new responsibility.” The key changes to the legislation mean that importers and distributors must ensure the required conformity procedures have been carried out by the manufacturer. They are now also responsible for making sure nothing between the time of manufacture and the actual sale could impact on this conformity. The new regulation clearly identifies the requirements of everyone involved in the manufacture, supply and distribution of
In 2023 old EC-type certificates to PPED will become invalid
the product. Ultimately placing liability of the manufacturer’s obligations onto the distributor or importer. The categorisation of PPE has also been amended, with significant changes including clarification and specific references in Category III for PPE to protect against cuts by hand-held chain-saws, PPE used for high-pressure jet cutting operations and for bullet wounds or knife stabs. This provides better clarity and brings terminology in line with similar European legislation. “Despite these changes and the new onus on the distributor, the initial pressure remains on the manufacturer to ensure conformity,” adds Gavin. “But to take away any question and to ensure all products remain to standard right up to the point of sale, here at Rexel we have implemented our own testing and will be ensuring all our PPE will be fully compliant to the new regulations by January 1, 2020 – three years before it is actually required. “For our customers this means they can trust our products are going to meet legislative requirements, which is important for their peace of mind. Also, the products will keep themselves and their team safe while at work. Lastly by purchasing compliant products from early next year, they will be able to ensure their stock is completely compliant while spreading out the cost of purchase.” For businesses that remain unclear as to what PPE requirements they have, Rexel offers safety audits in conjunction with manufacturers where needs may be complex on site. When requirements are simple, products are available next day, if not already in branch. Gavin concludes, “It’s so vital that businesses ensure they have adequate PPE products for their staff. Not only is there an issue of compliance with the regulations, as we are discussing here, but more importantly this is a personal safety issue and something not to be overlooked or underestimated.” Rexel, rexel.co.uk
24 | September 2019
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THE SLIDING SCALE Selecting wiring devices that suit the needs of both customers and endusers can be an arduous task. Emma Segelov, EMEA Marketing Operations Manager at MK Electric, explains why it pays for wholesalers to stock a wide variety of products.
he specification of appropriate wiring devices is a key factor in new build and refurbishment projects, in any sector. With increasing reliance on electrical power for everything from cooking and cleaning to communication and research, providing safe, convenient and reliable wiring devices can considerably enhance the functionality of a building. The difficulty is that each project is unique and often must encompass the needs of multiple residents or users. For this reason alone, it is well worth having a number of reliable products in mind to suit various environments, for ease and speed of selection. It’s important that wholesalers can offer premium solutions for the additional features and benefits, as well as a ‘no frills’ value range that just focuses on quality, safety and reliability, to cover all bases.
Designed for value With budgets being stretched across the board, one way to reduce costs is to specify value products for back of house areas that aren’t visible to customers or occupants. However, whilst these devices may not need to meet the same design standards as public counterparts, they still need to be built to last and provide the same levels of protection. This is where offering value products from a reputable manufacturer can help. Most likely, contractors will select products from a premium manufacturer to furnish public parts of the building, in order to match the interior design. If they can choose value devices from the same manufacturer for back of house areas, contractors can benefit from consistency
in installation and aftersales support – making for a smoother job all round. As well as meeting budgets, a value range should also help the contractor to meet build schedules and customer expectations. Wholesalers should look for ranges which include features such as backed out and captive screws for an easy and convenient fit, and aesthetic benefits such as a screwless design and high gloss finish. One such range is our newly launched MK Essentials. Designed to offer reliability, ease of fit and quality, MK Essentials offers a broad range of white switches and sockets suitable for smaller budgets, without compromising on customer expectations. Including USB outlets, LED dimming, and Euro modules, the MK Essentials range is also expandable, as Grid frontplates from the range are compatible with MK Electric’s Grid Plus range of modules. With a 25-year guarantee, MK Essentials provides contractors with a budget-friendly, reliable solution, no matter what the project. Choosing a value range from a wellrespected manufacturer is one way to meet a lower budget, without worrying about the quality of a product.
Premium points Further up the scale are more premium wiring devices that offer more sophisticated functionality, whether that’s enhanced safety or more convenient access to power for charging mobile devices. One example of this is the rising demand for USB integrated sockets in the education sector due to the government’s new Education Technology Strategy, which aims to utilise technology to make learning more accessible whilst cutting The MK Essentials range is providing contractors with budget-friendly, reliable solutions
26 | September 2019
costs and reducing the burden on teachers. In order to achieve this, a huge shift in infrastructure is required, and one of the most obvious elements to this is the provision of charging capabilities. Naturally, any product specified for a building occupied by children and young people must be as safe as possible, highly robust, and built to last long-term. With this in mind, wiring device ranges with USB integrated charging are a good choice for educational builds. Wholesalers should be mindful about which types they stock though, as not all are created equal. For example, USB integrated sockets should be electrically protected against an overload or short circuit, preventing damage to the socket and injury to the user in either of these instances. It’s important for wholesalers to ensure that the selected devices include Dynamic Device Recognition (DDR). This feature is designed to detect nuances in charging configurations from a range of manufacturers and react accordingly. This is a key feature, as different devices charge in distinct ways. DDR ensures that each device recognises the USB socket outlet as it would its own charger, and therefore draws current to the level for which it is designed. In a busy school, college or university, where time and efficiency are of the essence, this ensures optimal and efficient charging, saving valuable time and resources. One such example is MK Electric’s Logic Plus range, which offers safe, robust wiring devices that are built to last and accommodate the flexible charging requirements of educational
Decorative wiring devices enable sockets, switches and dimmers to blend seamlessly into their surroundings
environments. The USB integrated sockets within this range have all the safety features associated with MK Electric s 13A switchsocket outlets*, including the three-pin operated ‘child resistant’ shutter system, double pole switching and 3mm minimum switch contact gap.
Decorative devices The most exclusive option, reserved for the likes of boutique hotels or luxury housing developments, is decorative wiring devices. While traditional moulded white products have gradually evolved into sleeker, stainless steel and chrome options, there are plenty of hoteliers who want a more tailored design to accentuate their interiors. Due to this, there are now more sophisticated products with unique and luxurious finishes in the market. The wide choice of products available means that products such as sockets, switches and dimmers can now blend seamlessly into their surroundings, regardless of the interior aesthetic. Indeed, they can also be selected to stand out as a focal point in their own right, particularly in guest rooms where individualism is a central part of the experience. Certain brands, including MK Electric, now offer the ability to create and order bespoke wiring devices via specific design services. MK Electric, mkelectric.com *Excluding MK Essentials
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CHOOSING THE RIGHT LED LIGHTING FOR CLIENT SATISFACTION September 2019 | 27
LED MATTERS LED technology has evolved significantly since the first LED bulb came about, but a multitude of myths and misconceptions remain. Here, The LED Specialist clarifies some of the most important aspects and provides advice on how to choose the right colour for your environment. Choose the correct colour temperature LED for the atmosphere you want to create
Wattage and brightness Wattage is often confused with brightness. With traditional lightbulbs, we relied on wattage to indicate brightness. However, with LEDs, wattage does not measure brightness, but it does measure power consumption. LED bulbs emit the same amount of light as traditional light bulbs, but at a lower wattage. When selecting LED bulbs, look at light output, which is measured in lumens (lm) and is indicated on the packaging. For your convenience, the equivalent wattage of traditional bulbs is also shown, because many consumers are still familiar with this – but you need to disregard it in terms of the brightness of the product. As a guideline, a 35W conventional will have an output of 280-300 lumens, and a 50W will be 380-400 lumens.
“Low quality LEDs have been flooding the market, but many of these LEDs start to noticeably fade after a year.”
Light colour The first LED bulbs on the market produced a very blue ‘daylight’, and many people think that’s still the case. Kelvins (K) are used to measure light colour. Scientific tests have proven how the colour of light can impact upon energy levels and productivity. For example, to relax at home, you would choose a warm light in rooms in your house, such as your bedroom. A warm white light, however, may not work in your kitchen or bathroom, as these rooms usually have white fittings, such as sinks or cabinets, which would look more yellow in warm light – so we would recommend a white (3000K) or cool white (4000K) light for those areas. LED technology has evolved significantly. Today, most LED lights are available in a variety of white colours – everything from very warm white (2000K) through to daylight (6500k). You can choose an LED light that shines with the familiar warm glow of a traditional lightbulb, or go for one that mimics natural light. The accompanying illustration can assist you in choosing the correct colour temperature.
Light quality Low quality LEDs have been flooding the market, but many of these LEDs start to noticeably fade after a year. There will be a recognisable colour shift, from initially appearing to be performing well (compared to the recognised brands below), but the deterioration will rapidly occur in a short space of time. Most of the well renowned LED brands, such as Philips (now Signify), Integral, Osram (now Ledvance), Crompton, Megaman, Segula, Bell, Calex, Sylvania and TCP were designed to provide a consistent
quality of light over time. They will keep shining almost as brightly as they did when new for most of their lifetime. Most LEDs from the brands above will last for 15,000 hours, to – in some cases – 50,000 hours; which is about 30 years, based on the average usage of 2.7 hours per day. Many of the brands mentioned above include the CRI (Colour Rendering Index) rating in their product specifications. On a scale of 0-100, natural outdoor light has a CRI of 100 and is used as the standard of comparison for any other light source. As a rule of thumb, the higher the CRI, the better the colours will appear to their true colour.
UK LEADING SUPPLIER OF LED LIGHTING COMMERCIAL LIGHTING OUTDOOR LIGHTING HOME LIGHTING 28 | September 2019
The reason this is relevant is the impact it has on the human eye. The higher the CRI, the more likely it is that colours and shapes will appear vivid and closer to their true colour. This is extremely important in applications where something is on display, such as in an art gallery, which will want to showcase its products in the best light. In this scenario, a CRI of 90+ will make all the difference. They are commonly featured in retail shops too.
Energy efficient cost saving The first LED bulbs cost considerably more than conventional traditional bulbs, but today, they are closer in price. They use less energy and last longer, thus showing a long-term saving. Many LED bulbs last up to 15,000 or 20,000 hours, which is 15 years when used 2.7 hours per day, on average. If a bulb is on for three-and-a-half hours per day, it will last for 15 years. Most branded LED bulbs consume about 80% less energy than conventional bulbs, so you can soon enjoy significant savings on your energy bill, and for the lifetime of the product.
Lighting is decorative As the LED technology has evolved, many lighting designers have been crying out for LED filaments to be available. Their prayers have been answered, as the filament LED range is rapidly growing. Many brands are now producing LED filaments, with variations including dimmable, a variety of shapes, a variety of caps/fitments, and also now a variety of colours, with most being very warm or warm white. But there are also now cool white options too. There are also variations in the style of the filament, which ranges vastly from the original vertical filament style which was in the first release by many manufacturers. Walking down many restaurant-clad streets, you will notice that a lot of them have adopted filament LEDs in their shop windows to create a warm glow and relaxed
ambience. Lighting is no longer a choice made out of purpose, but in fact it has become an integral part of interior design, as the right lighting product and right light can dramatically influence the feel and popularity of the application it is being installed into. There are now filament LEDs being released in many smart lighting options, which is expanded upon below.
Smart lighting evolves The most familiar smart lighting product is likely to be the Philips HUE, which has been a front runner in the LED smart lighting market. This is a popular system, and products such as the Osram Smart range are now compatible with the HUE hub (gateway). The technology has now evolved to the next level, which means that the hub/ gateway is no longer required, and the products work directly through your Wi-Fi connection. The Smart range is rapidly expanding, with many products enabling you to create a smart home, such as controlling your heating and lighting. There are now products which can turn a conventional light fitting into a smart app-controlled option with the use of a smart switch. A very useful addition to many smart product ranges is the smart Wi-Fi plug. The days of having to stretch around the back of your Christmas tree to turn it on and off are now over with the smart Wi-Fi plug. This enables you to turn on any product plugged in the smart switch into an app-controlled product.
Another useful addition to the range are the smart sensors that are now available, such as the moisture sensor. This is ideal for a landlord that rents out a property known to have issues with a leak etc, as the water sensor can alert the landlord as to when an issue arises so that it doesn’t go undetected. The lighting range is also growing with colour changing (red, green, blue colour spectrum) or tunable white (warm white to cool white) LEDs available in GU10, MR16, ES (E27) or SES (E14).
LED tubes Previously, installers may have been put off LED tubes due to the misconception that rewiring may be required. The latest LED tube ranges from recognised manufacturers are designed to be ‘plug and play’. The range includes switch start tubes and also high frequency tubes. The latest addition to many manufacturers ranges is the new Universal LED T8, which brings simplicity to your lighting project. You can forget about the driver technology, and thanks to a unique design, the Universal T8 directly fits into luminaries operating either on Electro Magnetic ballasts, HF Electronic ballasts or mains power connections. Perfectly safe, reliable and easy to install, the Universal T8 is the ideal alternative to standard fluorescent tubes to save energy and reduce investment. There are also a variety of outputs available if you do require a higher lumen output from your LED tube.
Warm dimming This means that as the LED dims, the colour of the light will scale to become warmer. From their initial release, LEDs only dimmed in the output of light level, and the colour of the light would not change. The products that feature the warm dimming functionality offer a new experience for dimmable LEDs. The gradual dimming feature enables light levels to dim to warm tones of traditional bulbs. Unlike standard LEDs, these warm dimming bulbs offer a dimmable warm glow in a familiar shape that lets you go from everyday functional lighting, to inviting, to cosy. Many of the recognised manufacturers will market this functionality differently with different terms, including ‘dim to warm’, ‘warm glow’, ‘dim tone’, and ‘warm dim’.
Why the prices differ Some of the products may look very similar, even to the point where it is hard to determine the difference. When looking at the cost of LEDs across the board, the way to differentiate between entry level ranges and the premium ranges is to look at some key specifications. These include lifetime, guarantee, colour rendering, and dimmable functionality. For further information on choosing the right LEDs for your application, please give The LED Specialist a call on 0118 939 3218 or visit the website below. The LED Specialist, theledspecialist.co.uk
The right light can dramatically influence the feel and popularity of the application it is being installed into
“The days of having to stretch around the back of your Christmas tree to turn it on and off are now over with the smart Wi-Fi plug.”
SWITCHING TO LED HAS NEVER BEEN EASIER
25x Longer Lifespan
Lower Energy Usage
Save Over 80% On Bills September 2019 | 29
NEW LIGHT THROUGH OLD WINDOWS Lansbury Lawrence Primary School is on track to significantly reduce its annual energy use, following an upgrade to LED lighting financed by the London Borough of Tower Hamlets’ Carbon Offset Fund and delivered by Energys Group.
ocated in the Poplar area of the London Borough of Tower Hamlets, Lansbury Lawrence Primary School was built in 1949-50 and is a Grade II listed building. Today, the school has 500 pupils aged between 3-11 years old, and it has consistently been rated as ‘good’ by OFSTED since 2013. The school was designed to provide open spaces for learning with large windows to maximise levels of natural light and, nearly 70 years later, students are still benefiting from its modernist design. Nevertheless, utility bills are a major overhead for the school, following behind salary and PFI costs. With running costs increasing by 5-10% a year – in a climate of falling income – there was real pressure on the school’s management team to identify ways to make operational savings.
Sensibly, the school had invested in new housing and diffusers for its lighting a few years ago. As such, it appeared that a straightforward bulk retrofit of LED lighting would be all that was needed to make a real impact on its energy bills. Whilst the school can call upon its PFI contract for standard maintenance work, an upgrade of this scale fell outside the scope of that arrangement. The London Borough of Tower Hamlets set up the Carbon Offset Fund to support projects like this; thereby providing grant funding for eligible projects. Saleh Ahmed, School Business Manager at Lansbury Lawrence, prepared a tender document to identify the right supplier for this project and selected Energys Group from a shortlist of four organisations. He notes, “Energys Group provided the right mix of cost-competitiveness and quality within its tender response, and we were particularly pleased to see its commitment to post-installation aftercare.”
In addition to an improved learning experience for students, teachers will also reap the rewards of the new lighting system
Tower Hamlets Carbon Offset Fund The London Borough of Tower Hamlets supports schools in the borough to improve their energy efficiency and reduce their carbon emissions through a number of projects which are funded by its Carbon Offset Fund. The team at Lansbury Lawrence had explored the potential for financial support with energy managers at the local authority and then presented a detailed business case to them for financial support of £27,600 for this project. Ahmed continues, “There is no doubt that without this type of support from Tower Hamlets, we wouldn’t have been able to entertain a project of this scale. We were so delighted when we were given the green light to proceed.”
The solution This upgrade included both internal and external lighting for the whole school, and the LED retrofit tubes, LED linear fittings, LED panels, LED wall lights, emergency light fittings, LED floodlights and outdoor wall lights were all provided from Energys Group’s own range and all come with a fiveyear guarantee.
“Tower Hamlets Carbon Offset Fund for the LED upgrade will help to deliver annual savings of £8,800.” The new LED lighting will reduce eyestrain and improve alertness and cognition
MAKE YOUR OFFICE ENERGY EFFICIENT AT THE BEST PRICE EXPERT ADVICE PRICE MATCH OR BETTER ALL COMMERCIAL LIGHTING 30 | September 2019
Energys Group estimated that the project would take two weeks to complete. To minimise disruption to teaching schedules, the project delivery team undertook to deliver the main part of the work during the Whitsun half-term and completed the rest of the works during evenings. The project was completed with a couple of days to spare.
Results and outcomes Saleh Ahmed is delighted with the way in which Energy Group has delivered this project. He explains, “Even though our contract with Energys Group was solely for the LED retrofit – and did not include any fitting and wiring work – there were a couple of instances where this was necessary; but they just got on with the job and stuck to their original price. Their project management was excellent, and nothing was too much trouble for them.” Raj Gunasekaran, Business Development Manager at Energys Group, adds, “We are delighted to install our energy efficient, modern LED technology at Lansbury Lawrence School. Students will now benefit from all the known benefits of LED lighting, including reduced eyestrain and improved alertness and cognition. This will make a contribution to their overall learning experience, which in turn, helps teachers too.” The project cost was £27,600, and is estimated to achieve annual savings in the region of £8,000, with a total consumption saving of 80344.00kWh. The estimated carbon reduction is 30 tonnes of CO2 per annum, with a lifetime carbon saving of 400 tonnes. Return on investment is predicted to be within 3.2 years. Energys Group, energysgroup.com
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ARE YOU GETTING THE MOST FROM YOUR LEDS?
Holger Engelbrecht, LED Product Manager at reichelt elektronik, describes how to avoid the common pitfalls of LED failure and highlights how to maximise the benefits they offer.
EDs have an impressive lifespan – it’s one of their many distinct advantages over traditional lightbulbs. They can last up to five times longer than the average bulb, saving businesses and homeowners time and money. However, it’s still important to remember that misuse can cause premature failure, meaning you won’t get everything you should from your
LED bulbs. Many users make the mistake of thinking that failure is due to poor quality bulbs, when in fact, in can actually be due to the environment the lights are being used in. To avoid this, there are a few steps that can be taken to maintain the lifespan of your bulbs if you understand the various causes which can lead to damage to LED components:
1. Voltage peaks Upstream devices which trigger via relays, such as impulse switches, motion detectors, timers, twilight switches, etc. can cause voltage peaks. By activating these types of devices, a current impulse is given to the affected mains supply. This current pulse causes a voltage peak, which can lead to damage (often delayed) to LED components. Research has shown that LED lamp filaments are particularly
sensitive to this type of overvoltage, so it’s of paramount importance to avoid this.
2. Overvoltages Overvoltages, which can be traced back to an increase in the basic mains voltage, can have several causes. For example, the use of several LED lamps with a low power factor, can cause an ‘apparent power’ in the form of induction voltage to act on the mains. According to EU Regulation 1194/2012, the power factor (or electrical power factor) “…refers to the ratio of active power to apparent power under periodic conditions”. As a rule of thumb, the lower the power factor, the higher the apparent power. Other inductive devices (such as fluorescent tubes and energy-saving lamps), which allow an induction voltage to act on the mains, can lead to an increase in the mains voltage. These increased mains voltages can lead to damage to the electronics of
“The benefits of LED lighting are clear, and those who prepared adequately and made the switch early are already reaping the rewards.” Overheating can cause problems due to proximity to older bulbs, which release more heat.
COMMERCIAL LIGHTING AT THE BEST PRICES EXPERT ADVICE PRICE MATCH OR BETTER ALL COMMERCIAL LIGHTING 32 | September 2019
LED light sources, LED lights and electronic switchgear in the respective circuit. Surrounding systems (such as transformer stations, cooling systems and lifts) can also present an issue. RC quenching elements (capacitors 0.1µF with 100 Ohm resistor) discharge induction voltages and voltage peaks via the neutral conductor, cleaning up the network in the respective circuit. In recent years, the majority of all system-related failures of LED lamps can be avoided by using RC extinction elements.
3. Overheating Overheating can cause problems due to proximity to older bulbs, which release more heat. Higher wattage bulbs and enclosed fittings both cause this. One of the reasons LEDs are better and more energy efficient is the small amount of heat they generate. This is also a good reason to switch all your lightbulbs to LEDs in one go, rather than replacing blown bulbs one at a time. A top tip is to use RC quenching elements as a preventive measure when installing LED lighting for the first time to ensure that your LED lighting functions perfectly and permanently. The benefits of LED lighting are clear, and those who prepared adequately and made the switch early are already reaping the rewards. The sooner you switch, the sooner you can start saving on energy costs, particularly now that halogen bulb stocks are running down. Good lighting has been proven to increase productivity in the workplace, which is therefore extremely important to many employees. So, in order for companies to get all they can out of LEDs, companies should avoid the pitfalls above when using them. reichelt elektronik, reichelt.com
FRESH LIGHT FOR AN ESTABLISHED KINGDOM When Kingdom Housing Association required an overhaul of its lighting provisions, it quickly found that Scolmore had the ideal range of solutions. Here’s details on how the ongoing project has boosted safety, saved time, and cut down costs.
ith responsibility for over 4,000 domestic properties, and in the wake of the Grenfell Tower tragedy, Fifebased social landlord, Kingdom Housing Association, decided to act immediately to increase the general and emergency lighting provision in all their communal areas – over and above any likely guidance emanating from the Hackitt report. Aiming to keep their tenants as safe as possible, and not wanting to wait for inquiry findings, Kingdom Housing decided to go ahead with a proposal to retrofit emergency lighting into existing blocks of three storeys and above that did not already have this fitted. The challenge they faced was to procure a product that did not require rewiring, as most of these blocks were wired in two core cabling. With the need to keep costs, installation time and disruption to a minimum, and with various products given consideration, it was Scolmore’s innovative Evo LED bulkheads that provided the solution to this full refit project. Andy Walls, Kingdom Housing Association’s Property Maintenance Manager, was responsible for overseeing the installation project. He explains, “After researching various products, we found that Scolmore’s Inceptor Evo LED Bulkhead range was ideal in meeting with our specifications. The fitting is capable
of working on two core cabling, whilst still providing battery supply for the emergency operation of the fittings.” He continues, “The fitting is also capable of supplying a background light during the day, as it has the capability to have the LEDs on at a reduced rating or turned off fully. This also suited our needs, as we have several blocks that have darker areas, and this would also provide better security and comfort to our tenants.”
Designed with the contractor in mind The Inceptor Evo Bulkhead was designed by Scolmore with the contractor very much in mind. It is quick to install and simple to use, offering a number of features unmatched by competitor products. As well as integrating the control gear and the light source within the diffuser, the bulkhead has the added benefit of a Flow plug, which allows for fast and simple connection and disconnection for testing and maintenance of the luminaire. With other bulkhead products, the installer will need to first unscrew the diffuser and then the gear tray, fix the base to the wall, terminate the conductor, Scolmore’s range of Evo LED bulkheads proved the ideal fit for Kingdom Housing’s refit requirements
EXPERT SUPPLIERS IN ALL SMART LEDs 34 | September 2019
Andy Walls (left), Kingdom Housing Association’s Property Maintenance Manager, with Alex Seath (right), Scolmore’s Group Specification Manager
re-attach the gear tray and re-screw the diffuser. Scolmore has taken away the need for time-consuming and unnecessary screws and integrated the control gear and light source within the diffuser and added a Flow connector. The installer, therefore, simply removes the diffuser, fits the base to the wall/ceiling, wires the conductor into the flow connector, and secures the diffuser in place. The products specified for installation by Kingdom Housing Association were the Evo microwave sensor, and the emergency version for the emergency lighting provision; while the Evo standard bulkhead was chosen as the replacement for the general lighting. Walls continues, “With the responsibility for overseeing the installation and project budgeting, I had to ensure that everything was carefully considered to ensure we are getting the very best value from the products and services we utilise. Scolmore has enabled us to save time and money on a lot of aspects of this project, as well as ensuring delivery of the product to meet our timescales.
A decade-long lifespan “The fact that the bulkheads are so quick and easy to install, with the minimum amount of cabling and no rewiring required, meant a huge saving in labour costs. With no disruption from major works in the common areas for us and our tenants, it
meant that health and safety issues were minimised, along with noise and mess. In addition, the energy efficiency of these bulkheads, plus the minimum amount of maintenance required to service them, all added up to a positive situation for us.” The return on investment that was projected by Scolmore was also appealing. Walls notes, “The projected life of the units is 50,000 hours, meaning we won’t need to replace these for 10 years. With no maintenance visits required to replace the old 2D fluorescent fittings approximately every two years, this more than pays for the new units with no ongoing maintenance costs. The degradation of the light fittings is also far less than the fluorescent type, thus providing our tenants with a good light source during the lifespan of the fitting. “We also looked at the environmental aspect of the project and concluded that we would be reducing the pollution to the environment from not having to recycle the old fluorescent tubes – eliminating the harmful gases and pollutants that these products produce and also using less energy over the lifespan of the product.” Scolmore’s IP65-rated Inceptor Evo LED bulkhead is available in two formats, circular and eye-lid, with each format offered in four different options: standard, emergency, microwave sensor, and emergency and microwave sensor combined. Scolmore, scolmore.com
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LOWER ENERGY BILLS ARE DRIVING DEMAND FOR LEDS
Steve Gardner, Managing Director of Ecolighting UK, talks about LED technology and the impressive results they are achieving in warehouses and distribution centres.
he light-emitting diode (LED) is one of today’s most energy efficient and rapidly developing lighting technologies. Quality LED light bulbs last longer, are more durable, and offer comparable or better light quality than other types of lighting. LED is a highly energy efficient controllable lighting technology, and it has the potential to change the future of lighting in the UK.
Ideal for industrial uses The high efficiency and directional nature of LEDs makes them ideal for many industrial uses, particularly warehousing and manufacturing environments where varying degrees of occupancy are required. The desire for lower energy bills is driving the demand for replacement lighting installations, particularly from larger warehousing and distribution centres that operate 24 hours a day. Ecolighting continues to stand out as one of the UK’s leading lighting specialists with its Pegasus Multibay LED fitting. The Pegasus range comes in multiple wattages, ranging from 60W to 320W, as well as in four different beam angles (of 15, 30, 40 and 120 degrees) to cater for a wide variety of applications. Traditional sodium lighting or metal halide discharge light fittings typically
consume 300W to 460W, whereas the Ecolighting Pegasus LED light fittings can consume anywhere between 60W and 320W, depending on the fitting type – even when at full power. The fittings also have built-in intelligent sensors to detect motion and monitor ambient daylight levels. When there is no occupancy in the area, or when there is sufficient ambient daylight, the lights will automatically switch off or operate at just 10%.
“We are typically seeing a 24% increase in light output and a 26% reduction in energy over existing energy efficient products in the market today.”
The high efficiency and directional nature of LEDs makes them ideal for many industrial uses, particularly warehousing and manufacturing environments
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36 | September 2019
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Energy savings and complete control On Ecolighting projects, we are typically seeing a 24% increase in light output and a 26% reduction in energy over existing energy efficient products in the market today. We can programme timers so that when the sensors detect movement, the lights in that zone can remain on for a period lasting anytime from 10 seconds right up to 72 hours. With this level of control, we can ensure that lighting is truly relative to activity. This means that when they are on, businesses can afford to pay for them, as it is getting a contribution further up the supply chain to perform that activity; and when there is no activity required, they are off. Typically, this results in customers making energy savings in excess of 70%. Return on investment, is rapid and is usually within one to three years.
Helping to boost environmental credentials In addition to substantial economic benefits, LED lighting also provides a sustainable contribution towards the fulfilment of long-term environmental objectives for storage and distribution operators. Significantly lower energy consumption means a reduced carbon
footprint, and less impact on the environment. Aside from the financial and environmental factors, the most obvious and instant benefit of LED lighting is the superior light quality that the new technology generates. The result of a lighter and brighter working environment is improved visibility and enhanced workplace safety for employees. Our experience at Ecolighting is
that workforces are delighted with the improvements in their working environments â&#x20AC;&#x201C; an inevitable result of an installation. - Ecolighting designs, manufactures and installs energy efficient lighting in warehouses and industrial premises throughout the country.
In addition to saving energy, the Pegasus High Bay luminaires from Ecolighting are also programmable from the ground, offering the ultimate in control
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At Metway Electrical Industries we have Lighting Control options to cater for most lighting control installations. The following summarises the benefits, applications and criteria of each option to allow you to choose the most suitable system. The following three systems all utilise dual latching luminaire outputs complying with LIF requirements and preferred industry practise. Metway can also quote based on lighting layout drawings and a specification. This would include all Lighting Control Modules, presence detectors and leads, producing a fully costed solution.
Contact us for more information Sales@metway.co.uk | 01273 431600 | Metway.co.uk
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KEEP IN TUNE WITH THE CIRCADIAN RHYTHM Creating the right lighting atmosphere can have a huge impact on the wellbeing of both mind and body. Here, Goodlight explains how the Light Boss wireless lighting control solution can be utilised to help support circadian rhythms – whether in offices, schools, hospitals or beyond.
t is well-known that human beings are tuned in to daily cycles of light and darkness, and the mind and body can be affected when deprived of nature’s 24-hour daily light cycle. Sunlight gives our bodies the cues for sleeping and waking up, and long periods of low light during the winter may disrupt the body clock so much that it leads to symptoms of seasonal affective disorder. Recent research has identified some of the mechanisms whereby the body processes sunlight; for example, in producing hormones like melatonin and serotonin – hormones that influence mood, appetite and sleep. As well as light intensity, other characteristics of light help to keep the human body synchronised with the natural circadian rhythm. Colour is increasingly recognised as a factor. So, by mimicking the brightness, intensity, colour and spectrum over a 24-hour cycle, artificial lighting can enhance the circadian response. This brings potential benefits to productivity, mood and concentration, as well as lowering error and accident rates. Human centric lighting is based on these principles, essentially creating interior environments that support circadian stimuli. Tuneable LEDs, that change both colour and light intensity, can be programmed to modulate the light intensity and colour temperature of the lighting environment throughout the working day.
Suitable lamps and luminaires Circadian lighting solutions rely on luminaires that hold multiple light sources to provide a range of colour temperatures – for example, 3,000K and 5,500K white light. Such a solution requires specific drivers to provide flicker-free tuning of the light output, which allow users to modify white colour temperature and intensity to their preference, within the same fixture, thus being able to deliver colour-tuneable white lighting which supports the circadian rhythm. This can now be automated with technical advancements in more sophisticated lighting controls.
Light Boss in control Higher level lighting control is enabled by automated solutions that can manage the lighting of a single office, building or site – or even multiple sites under a single extensible system. Solutions like Light Boss offer state-of-the art simplicity and scalability, creating a wireless lighting network. It is controlled by Android app or web interface with simple software, and can set or adjust your lighting from a single light fixture to thousands, with no upper limit. This wirelessly connected system eliminates the disruption, cost and maintenance burden associated with hard-wired installations, whilst still allowing full control of the lighting system. The resulting system is simple, yet infinitely scalable to the needs of the installation. From a single light fixture to thousands within the same system, there is no upper limit.
HUGE RANGE OF ESSENTIAL LIGHTING EXPERT ADVICE PRICE MATCH OR BETTER ALL LIGHTING SOLUTIONS 40 | September 2019
Light Boss, compatible with Goodlight LED lighting, creates a digital network where luminaires communicate wirelessly
“By mimicking the brightness, intensity, colour and spectrum over a 24hour cycle, artificial lighting can enhance the circadian response and improve productivity, mood and concentration.”
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CP Electronics oﬀers building-wide control As a leader in energy saving lighting controls since 1970, CP Electronics engineer and manufacture cutting-edge presence detectors for a wide range of applications. From small oﬃces and corridors, to warehouses and sports stadiums, we oﬀer a variety of passive infrared (PIR) and microwave presence detectors that are designed to reduce the amount of time lighting is left on unnecessarily. Controlling any light source, any building, any space.
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With Light Boss, lighting networks are quick and easy to design, as well as install and maintain. Software enables users to upload their floorplan – existing or proposed – for quick lighting layout creation, via easy-to-use ‘drag and drop’ tools. Once installed, Light Boss creates a digital network, where luminaires communicate wirelessly. Unlike other software, Light Boss does not rely on Zigbee, Mesh or Bluetooth wireless communications networks. The channels of these networks are very ‘noisy’, meaning that lighting commands can get held up behind other building services. The Light Boss commands, however, are uninterrupted; ensuring lighting reacts without any delay or interference. Setting or adjusting the lighting can be achieved without any wiring changes. Luminaires can be added or replaced and reconfigured at the touch of a button. Unlike other control networks, Light Boss is ideal when refurbishing or adapting internal layouts and eliminates the need for expensive re-commissioning. Many lighting control solutions require add-on functionality (and cost) in order to manipulate multi-white tuneable LEDs with varying colour temperatures. However, Light Boss can control and schedule colour temperature straight out of the box. It enables control across the correlated colour temperature spectrum (2,700K to 6,000K), allowing users to fine-tune the desired colour temperature according to the application. In this way, human centric lighting can be adopted easily and cost effectively, for example, choosing a warmer colour temperature to mimic mid-morning light, or a cooler colour temperature to mimic late evening light. An auto-pilot mode brings the outside into your working environment. Their solution uses Light Boss to control the luminaires through a timer. Changes are gradual and smooth, with no discernible flicker. This also eliminates any additional stress on the lamps or ballasts, ensuring a longer lifetime. New installations can get the benefits of Light Boss Circadian lighting straight away, and this human-centric lighting solution can be added by extending existing systems controlled by Light Boss.
Enhancing the learning environment Schools and colleges are amongst the first sectors to adopt circadian lighting. A typical set-up delivers cool white and intensive energy light for the first class. This adjusts production of stress and sleep hormones in the pupils and teacher, shifting their daily rhythms forward and making them more active during the early part of the day. Later on, a focus light enhances concentration tasks through cool white and intensive light. When it’s time to relax, a warmer white light creates the right atmosphere. Aside from budget constraints, the challenge for lighting updates in educational buildings is to fit the installation within the short closure period outside term-time. Fortunately, lighting management automation with solutions like Light Boss makes installation quick and simple. Furthermore, moving to wireless lighting control brings the additional benefits of improved management and lower running costs. Similar benefits will surely be forthcoming to office, retail, healthcare and leisure facilities. Goodlight, goodlight.co.uk
EXTERIOR LED LIGHTING FOR ALL PURPOSES 42 | September 2019
Smart, wireless LED lighting control in offices can boost employee productivity in numerous ways
A screenshot of the Light Boss app in action (as seen on a tablet device)
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MODULAR LIGHTING FOR MAXIMUM EFFICIENCY When an innovative lighting solution was required for a new office space near Glasgow, CP Electronics – along with electrical contractor AKD – came up with a modular system that can be adapted to meet ever-changing needs. ECN looks at how the project unfolded.
he latest in a prestigious range of commercial developments across Scotland, the Maxim 10 office building marks yet another significant landmark project for lighting controls specialist, CP Electronics, and electrical contractor, AKD. Completing their part of the project within a rapid nine months, both companies have helped the investor achieve the objective of a safe, comfortable and energy efficient space. Conveniently located in Eurocentral – one of the largest industrial estates
in Scotland – and part of the recently completed Maxim Office Park, Maxim 10 provides 60,000m2 of commercial office space over four floors. Built as a shell, Edinburgh, Glasgow and Cheshire based electrical contractor, AKD, worked with long-term partner, CP Electronics, to design and specify a modular lighting system which is flexible enough to meet changing needs. The building comprises a mix of open plan areas, meeting rooms, corridors and storage space, with a capacity on the ground floor alone for over 200 workstations. To ensure maximum energy efficiency, each floor is divided into smaller clusters, typically with either four, six, 10
or 12 workstations. Throughout Maxim 10 is a lighting control system that ensures lights are only ever in use when a person is present.
A flexible and easy-to-use lighting solution “This was a challenging project,” says Brian Hedley, Area Sales Manager of CP Electronics. “The building was due to be handed over in just 12 months’ time, so the clock was ticking. To meet the project timeline and energy efficiency specification, we used our Vitesse Modular lighting control system. It’s a highly flexible and easy to use solution which enables a huge variety of configurations.” By combining two-way and four-way starter and extender modules, CP’s Vitesse Modular system enables all lighting needs to be met with a simple plug-and-play solution. Once in place, it was simply a question of plugging in the luminaires and necessary PIR detection systems into the lighting control modules (LCMs). To ensure maximum detection and reach at optimal cost, two types of PIR were used. In the larger areas, mid-range PIRs gave 16m by 6m coverage, while in smaller spaces (including storage cupboards), the standard PIRs provided a detection pattern of 7m. Lights were programmed to timeout after 20 minutes, keeping energy usage to a minimum. In total, the building uses 144 starter modules, split between two-way and fourA shot of the Maxim 10 office, located on the Eurocentral industrial estate on the outskirts of Glasgow.
UK LEADING SUPPLIER OF LED LIGHTING COMMERCIAL LIGHTING OUTDOOR LIGHTING HOME LIGHTING 44 | September 2019
CP’s Vitesse Modular system enables all lighting needs to be met with a simple plug-and-play solution.
way variations, along with 167 extension modules and 144 PIRs. In addition, just over 1,000 of CP Electronics’ pre-wired luminaire leads were used to save even more time during installation.
A seamless and trouble-free project From start to finish, the lighting controls part of the project took just nine months. Design and specification began in June 2018 and was completed by mid-August 2019. Installation for the ground floor took six weeks, with just a month needed for each of the other three floors. Initial lighting was completed by December 2018, well in time for the handover by March 2019. While the plug-and-play system undoubtedly helped accelerate installation, another important factor came during the commissioning phase. With each floor similar in layout, and Vitesse Modular LCMs used throughout, CP Electronics only needed to commission the ground floor. After that, AKD was able to commission the further three floors by themselves. This was made possible with a preprogrammed handset which sets timeout with a simple push of a button. “From start to finish, it’s been pretty much a seamless and trouble-free project,” explains Keith Groom, Managing Director at AKD. “I’ve been impressed again with the simplicity of everything – including the product selection and ease of installation. Most importantly, the end client is suitably impressed with the ease of operation and pleased with the knowledge that the building is as energy efficient as possible.” CP Electronics, cpelectronics.co.uk
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LET THERE BE LIGHT Paul Jones, Director UK and Ireland of BEG Lighting Controls, explains the importance of lighting controls, and outlines why they shouldn’t be consigned to merely a dot on a page.
W In our current world, there’s no excuse for lighting controls to be overlooked by lighting designers, Paul Jones argues.
hen lighting designers take on a scheme they commonly consider (in detail) the type of lights needed, along with the quantity and positioning of the lights. However, in our experience, all too often designers are missing a trick by reducing the actual all-important lighting controls to merely a dot on the page. When lighting controls were basic, simple units, a simple pencil ‘dot’ may have covered the main consideration of where sensors would be located in the space. But that time is firmly in the past as, with the giant strides in technology that have been made, lighting controls are now extremely sophisticated, with near endless possibilities for the function and control of the light. Anyone designing lighting with their customer, or indeed, the actual end-user in mind, should be fully aware of the range of options and variations, and be ready to stipulate exactly which lighting control they specifically require for each particular
room or zone. In our current world – where there are systems and sensors to save energy, save money, make lighting suitable for flexible spaces, or adaptable for different times of day, rooms or activities – there’s no excuse for lighting controls to be overlooked by lighting designers. There is no such thing as ‘one size fits all’ lighting control solution. A dot just doesn’t cut it anymore.
A more informed brief for a better result To enable a designer to make the right lighting decisions when taking on a brief, the basic information they need to know is what the room or space is for, which activities will be carried out there, and how the room should look; all of which informs which lights are selected. When gathering information to inform lighting control decisions, the obvious questions would be about the mechanics of the system – such as which switches or remote controls are needed, or whether a handy smartphone app is more suitable for ease of use. Do the lights need to be
limited by a timer function or be reactive to the available light in the room? Physical factors of the space, such as the height of the room, also need to be taken into account, as some sensors can be used on very high ceilings, whilst others can’t, or if the ceiling is suspended, is flat or cut-out as this will also have a bearing on which sensor should be specified. However, when thinking about the full range of possibilities that current lighting controls offer, it’s like adding the fourth dimension to the brief, and extra information is needed to make the right choices. For example, how should the lighting in the room work? Is it a multifunctional room requiring different intensities or colours of light for different activities? Is it a room with ‘zones’ which can be defined by different levels of lighting? If it’s a corridor that should be lit at 10% when vacant, but increase to 100% when occupied, should it light up entirely? Or in sections as it is used? If occupancy sensors are used in larger rooms, which sections of the room should trigger the light? If needed, masks can be installed to make sure that the sensor is only activated in certain areas.
Lighting controls for a customer-centric approach Asking these questions of a customer for the brief can make for a well-rounded and fulfilling designer-client relationship, and can ensure that the final result delivers against all the levels of the build brief, often exceeding customer expectations. For example, cutting down energy consumption can be a key concern for facilities managers, and, of course goes hand-in-hand with financial savings for companies and organisations. Specifying the right lighting controls within each room can optimise the energy, and cost savings of around 30% can be made. A wise lighting designer will use their knowledge of the systems available to demonstrate to their customers that they
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“A wise lighting designer will use their knowledge of the systems available to demonstrate that they are adding value to the design by making the lighting as sustainable as possible.”
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are adding value to the design by making the lighting as sustainable as possible. This may even mean recommending top of the range sensors and systems which come with an initial higher outlay. But if the customer understands there is a longerterm saving, they are likely to be on board with the decision. Hamilton Litestat Bathrooms, corridors and communal spaces are all different again. Another example might be designing a school which has multiple rooms, each with a different purpose. Classrooms may benefit from some of the most advanced lighting control technology available, and actually subliminally influence the teaching experience. For example, a whiter light can be used to increase the productivity of students, and a warmer yellow light can help calm an over-excited class. When you add to this the opportunity to dim certain areas to focus the class on the smart board, or create a reading zone, the potential of what can be achieved by lighting controls alone, is almost endless. Many schools in modern buildings also desire flexible spaces, in which walls and furniture can be moved to give the room multiple uses. The lighting can again be a key feature to enable the full flexibility of the room. By using the full range of lighting controls available, the designer can create a school that works harder, more effectively and efficiently than other school buildings, while positively influencing the quality of the teaching and learning in the process. Imagine if the designer of such a school were to overlook the possibilities of the lighting scheme and neglected the lighting controls in this way?
Lighting options available to all Of course, not all lighting schemes have the benefit of a dedicated designer. It’s one of my firm beliefs that it’s equally important that anyone involved in choosing lighting controls has the best information about all the options at their disposal. Electrical contractors may well be faced with a dreaded ‘dot on the plan’, meaning it is up to them to interpret which sensors to use. Daunting perhaps in a new build, and all too often when carrying out a refit, the temptation is to simply replace the sensors, like with like.
This holds two risks: the original sensor may be outdated, so there may now be a much better one for the job, and also, if the function of the room has changed, the previous sensor may not be the right one. In this instance, it is much better for a lighting contractor to be equipped with their own knowledge of lighting controls to make informed decisions. BEG provides a free design service to help take it from a dot to a particular sensor recommendation. Wholesalers too hold a huge responsibility to help their customers understand the suitability of the different products available. At BEG Lighting Controls, we offer free training to wholesalers, so they have an ‘expert’ on
hand in each branch to advise on the finer points of which products are most suited to the needs of a particular project when an electrical contractor walks into their stores with a question about controls. Lighting controls have made such huge advancements in recent years, and can offer such an exciting array of features – so it’s time the systems were the headline of lighting design, rather than simply a footnote, or a dot. BEG Lighting Controls, beg-luxomat.com
Lighting solutions from the Dali range can prove an intelligent and economical solution.
MAKE YOUR OFFICE ENERGY EFFICIENT AT THE BEST PRICE EXPERT ADVICE PRICE MATCH OR BETTER ALL COMMERCIAL LIGHTING
September 2019 | 47
Imagine the possibilities RotasocÂŽ is widely considered to be the industry standard in customisable under desk power systems. Made in Sheffield and available in 32A and 16A versions, this plug & play system includes a range of multi-socket power modules with 360Â° rotating
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LIGHTING UP THE WORKPLACE WELLNESS REVOLUTION New research indicates that UK businesses are preparing to spend more than ever before on measures to enhance workplace wellness. Improving lighting can be one of the more straightforward but most important steps, says Tamlite Head of Wellness, Debbie-Sue Farrell.
he ‘workplace wellness’ concept has been gaining significant traction during the last decade. But until relatively recently, it was clear that the extent to which admittedly wellintentioned words were translating to solid actions was rather variable. Fresh indication that this is changing is provided by a new report from the Urban Land Institute (ULI) - a global non-profit research and education organisation focused on the built environment. ‘Picture of health: the growing role
of wellbeing in commercial real estate investment decision-making’ presents data from the first comprehensive survey of leading property experts into understanding health and wellbeing. Drawing on interviews with more than 100 investors, developers, fund managers, consultants, valuers and analysts, the report explores the ways in which the wellbeing agenda is influencing investment decisions across the real estate industry. Although the report suggests that “strong performance reasons to invest in wellbeing” are yet to become discernible to some investors and developers, the overall thrust is positive. It states that “providing a
workspace that promotes better health and wellbeing has become a fast-adopted trend within the UK real estate industry.” Reinforcing this positive impression is the headline statistic that 86% of survey respondents expect to increase their investment in wellbeing in the next three years, with 17% anticipating that the increase will be ‘significant’. The composition of these investments will obviously be determined by the nature and requirements of individual companies, but in almost all cases, it is probable that lighting – now firmly established as an important determinant factor in workplace wellness – will be a prominent part of the mix.
Lighting control and circadian rhythms The ULI report has much to say on the subject of lighting. The importance of allowing natural light to suffuse buildings as much as possible is a given at this point. But in terms of technology, the report states that “for tenants, the most popular changes spoken about were the impact of acoustics and lighting – [including the use of] circadian lighting or putting lighting control in the hands of users, if natural light was not available.”
Providing a workspace that promotes better health and wellbeing has become a fastadopted trend within the UK real estate industry.
COMMERCIAL LIGHTING AT THE BEST PRICES EXPERT ADVICE PRICE MATCH OR BETTER ALL COMMERCIAL LIGHTING September 2019 | 49
In these, and other respects, the latest generation of LED-based systems can make it significantly easier to achieve lighting that is conducive to good health. The ability of LED lighting to provide a more appealing and consistent standard of illumination – with extended product life-cycles and far fewer failures than traditional lighting – is hardly new. But what has emerged in more recent years is a new tier of tunable systems that make it possible to closely mirror circadian rhythms – in other words, the 24-hour cycle that synchronises bodily functions in humans and animals. The efficiency of modern lighting goes up a further gear when used in conjunction with motion sensors and overarching control systems. These make it possible to use and direct light where and when it is required. Lighting control means that schedules and ‘states’ can be created and retained, allowing the lighting to match the requirements of the working space – however those may shift as the day or night progresses.
Flexible lighting for employers and employees
Lighting is a fantastic starting point for any company’s wellness journey, Debbie-Sue Farrell explains.
Depending on the nature of the workplace – not to mention the extent to which employers feel comfortable with handing over this kind of responsibility – employees themselves may be able to alter the lighting to meet their preferences. “Technology options are starting to grow,” says the ULI report, and “apps are now becoming more common that put the controls for lighting and heating in the hands of employees; just having the control is an improvement to
their wellbeing.” There is now a surfeit of anecdotal and academic evidence that points to good lighting contributing to increased productivity and employee morale. That is obviously great news for employers, but it’s only one way in which they stand to benefit. Current LED systems are often as much as 60% more efficient than traditional equivalents, while lifetimes of 50,000 hours are increasingly commonplace. With a dramatic reduction in the probable number of system failures, lighting-related expenses – including those linked to maintenance and support – will be much lower. By looking at lighting in isolation in this way, it is easy to ascertain the positive contribution that can be made by building systems individually – not to mention collectively. No wonder, then, that in considering the future of workplace wellness, the ULI report asserts that “technology to make buildings smart – whether it’s about the bricks and mortar or how people are using the building – looks set to be an important next step, particularly for on-the-ground operations.”
“Improvements to office environments – especially in terms of lighting – offer a way to enhance UK workers’ day-to-day experiences of the workplace, no matter what their type of activity or occupation.”
EXPERT SUPPLIERS IN ALL SMART LEDs 50 | September 2019
Wellness in the future For Tamlite, this latest report validates a long-term focus on making wellness integral to our business case. In particular, the last 12 months have seen us talking to architects, consultants, and building owners and operators about the benefits of investment in wellbeing. Overwhelmingly, the impression we have formed is of a growing recognition that improvements to office environments – especially in terms of lighting – offer a way to enhance UK workers’ day-to-day experiences of the workplace, no matter what their type of activity or occupation. In the years ahead, the case for technology that promotes wellness, in conjunction with a good lighting design, will become even stronger. According to Vitality’s Britain’s Healthiest Workplace study, British businesses lost $4 billion (£3.3bn) more as a result of health-related absence in 2018 than in the previous year; clearly, this is a trend that cannot be allowed to continue. Then there is the simple fact that with an ageing population, more of us will be working into our late 60s or early 70s. In that context, it’s imperative that opportunities to keep people healthier for longer are not overlooked With its very obvious benefits for employee productivity and morale – and its equally attractive implications for energy-related expenditure and support – lighting is a fantastic starting point for any company’s wellness journey. Tamlite Lighting, tamlite.co.uk
“The latest generation of LED-based systems can make it significantly easier to achieve lighting that is conducive to good health.”
SAFEGUARDING THE CUSTOMER EXPERIENCE As the government prepares the public on the impact of life outside of the EU, Applelec – a UK trade supplier of bespoke sign, display and LED lighting products – has taken strong steps to protect customers.
UK manufacturer with nearly 21 years of serving customers with excellence, Applelec Managing Director, Ian Drinkwater, states, “Brexit has raised a great deal of uncertainty which Applelec has responded to by safeguarding our UK manufacturing and our ability to respond to customer demand. This ensures that we will be less affected than others and guarantees that we can retain our standards and deliver a reliable supply.” Having recently expanded its West Yorkshire-based manufacturing, Applelec
proudly creates its patented LED Light Sheet, along with a comprehensive range of products in its factory. With an exceptional core range of lighting and signage, and a highly skilled team which specialises in bespoke products, Applelec responds to customer specifications promptly, working with customers to deliver solutions from the smaller projects to the more complex. Drinkwater notes, “We creatively look for solutions before they are problems, building a reputation of quality and customer support, often becoming an extended member of our customers’ team.” As a member of Made in Britain, Applelec’s dedication to UK manufacturing is viewed as fundamental to its success.
The Applelec team has worked extensively to ensure its skill base utilises the latest technology, but also retains handcrafting techniques which allow it to respond flexibly and create a truly bespoke offering; one that competitors who exclusively source overseas cannot. Whilst the UK’s future post-Brexit raises many concerns, Applelec has demonstrated how a proactive customer focus can mitigate disruption businesses may face. Applelec, applelec.co.uk
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SCHOOLS FOR THE FUTURE Thorn Lighting tells ECN how it is supporting Scotland’s Schools for the Future programme; detailing why lighting plays a fundamental role in creating an effective learning environment.
horn Lighting, a subsidiary of Austrian-based Zumtobel Group, has supplied a range of fittings to Ladyloan Primary School, Arbroath, Angus for use throughout the facility. A key criterion for the lighting was that it should provide a comfortable and pleasant working environment for students and staff, whilst aiding effective learning, social interaction, and increasing energy savings with the use of LEDs. As part of a project to create education facilities that are fit for the future, the new school was constructed within the existing grounds in order to minimise disruption to children and staff. Ladyloan Primary School marks the 99th school to be built as
part of Scotland’s £1.8 billion ‘Schools for the Future programme’, which is managed by the Scottish Futures Trust (SFT). The school comprises 11 classrooms, early years’ facilities, GP rooms and ancillary accommodation alongside associated sports pitch, landscaping, parking and a drop-off zone. To create the desired environment, Thorn’s next generation IQ Wave 600 x 600 recessed luminaires were chosen for the classrooms. IQ Wave is a smart recessed LED luminaire which focuses on intelligent controls, optics, design and installation; creating a smooth, homogenous illuminance with no visible LED. Low glare (UGR 19, <3000CD/m2 at 65°) ensures a comfortable ambient light while high efficacy (>100Llm/W) achieves
“Ladyloan Primary School marks the 99th school to be built as part of Scotland’s £1.8 billion ‘Schools for the Future programme’.” significant energy savings in comparison to traditional light sources. IQ Wave provides excellent lighting quality, high user comfort and a guaranteed communicative learning environment. Thorn’s Beta Office, an alternative recessed panel which bridges the economic gap between LED technology and conventional light sources, was chosen for the offices, whilst Cetus was installed in corridors and toilets. As a recessed LED downlight sealed to Thorn Lighting has provided a comfortable and pleasant working environment for students and staff
IP44, Cetus LED has been designed for one-for-one replacements of traditional compact fluorescent downlights. Hi Pak Pro LED, a highly efficient, robust and low maintenance high bay has been installed in the gym to provide 18,500 lumens and achieve significant energy savings when compared to the original high bays. For the kitchen area, Duoproof LED sealed, recessed luminaires specifically designed for food production and clean room applications have been installed. Offering IP65 rated protection to prevent any ingress of substances from the ceiling void, Duoproof has retention cords that hold the diffuser for ease of maintenance. In other areas of the school, Omega LED, Voyager, Aquaforce and Leopard bulkhead LED fittings have been installed. Pop Pack LED has also been incorporated into the scheme to provide up to 67% reduction in energy consumption, when compared to the traditional fluorescent alternatives and lumen packages from 3000lm to 6500lm. PopPack LED also boasts superior glare control and uniformity via a new textured prismatic diffuser. The versatile Olsys street lantern, which employs a state-ofthe-art LED engine for performance and efficiency, has been chosen for the exterior of the facility. Olsys delivers exceptionally low cost of ownership with an optimised heat management system that provides a lifetime up to 80,000 hours (L70, 25°). Thorn has achieved the cost effective, energy saving school with a high-quality finish specified in the brief from Angus Council and created an educational environment that is sympathetic to all of the users. Gemma Boggs, Education Delivery Director at Scottish Futures Trust, comments, “This is a very exciting time and Ladyloan is a great example of the evolution of school design that has been seen over the programme. They promote the creation and delivery of world-class, learning environments that not only meet future educational needs but the communities they serve as well.” Thorn Lighting, thornlighting.co.uk
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ELECTRIC AVENUES As electric space and water heating grows in significance for installers, Shaun Hurworth, Head of Channel Marketing at Glen Dimplex Heating & Ventilation, examines the opportunities presented by modern electrical heating technologies.
he government has made no secret of its intent to support lower carbon energy sources in order to reduce the carbon impact of heating and cooling our buildings. From battery storage and heat pumps, to electric heating appliances that can deliver domestic heating aligned with renewable energy generation, decarbonisation of the grid is critical if we are to achieve our ambitious environmental targets. But what does it mean for you, the installer? Here are four reasons to include electric heating in your repertoire.
Energy policy Ultimately, the heating industry is largely driven by the UK’s energy policy and EU obligations to reduce carbon emissions – including phasing out unabated coal by 2025. This shift away from intensive fossil fuels such as coal and oil in favour of gas has delivered almost all of the improvement that it is capable of, and the next phase of decarbonisation is maximising the contribution of renewable energy sources. This will likely mean that electric heating and hot water systems will gain compliance with ease, and inevitably become more cost-effective.
SAP methodology As a result, electric space and water heating has become more ‘attractive’ to install, especially in new properties. In fact, data from the new SAP 10 methodology – which is the government’s recommended system for measuring the energy rating of new dwellings – shows that the carbon factor of electric heating is now just 0.233 gCO2/kWh (down from 0.519 gCO2/kWh when SAP 2012 was introduced). Under this methodology, electric heating is more carbon efficient than gas heating after adjusting for system efficiency – a substantial shift which is reflective of the government’s commitment to decarbonise energy supply through electrification. It means heat pumps and installed electric heating appliances will perform even better in SAP 10, offering a potentially cheaper, compliant heating and hot water solution when compared to other fuels such as gas. In SAP 2012, electric panel heaters combined with an electric hot water heat pump is already an attractive solution for many new buildings. This will likely increase under the new methodology.
New technologies It will come as no surprise to learn that as consumer demand for energy efficient devices increases, and energy policy
The heating industry is largely driven by the UK’s energy policy and EU obligations to cut carbon emissions
“Decarbonisation of the grid is critical if we are to achieve our ambitious environmental targets, but what does that mean for the installer?”
Electric space and water heating, especially in new homes, is becoming more attractive to install
continues to support electric technologies, manufacturers are investing heavily in research and development of electric heating solutions. When addressing the energy use of existing properties, the Dimplex Quantum off-peak heating system, for example, offers a significant improvement in EPC rating over conventional static storage heaters. But the technology will never stand still, with further updates in the pipeline to support connectivity and integration with other devices throughout the home. In addition, all ‘fixed’ electric space heating appliances in the UK must now adhere to a minimum energy efficiency standard under Lot 20 of the EU’s Energy Efficiency Directive. Many products were redesigned by manufacturers as a result to include integral controls with added intelligence – further improving their energy saving potential for homeowners. In essence, Lot 20 has delivered a better standard of product. Even entry-level products have energy saving functionality as standard, whilst manufacturers have worked hard to incorporate even more advanced technology into the controls of higher spec appliances. This includes functions such as anticipatory warmup control and on-board open window detection, which simply didn’t exist just a few years ago.
Water heating Another key area of innovation is water heating, which has come to the fore particularly in new homes, where yearround water heating has become the dominant load. This trend has forced the industry to look beyond insulation and space heating when aiming to improve the SAP rating of a property, taking advantage of innovations like Dimplex’s Edel hot water heat pump cylinder to meet the renewable energy requirement and deliver low carbon hot water year-round. Dimplex, dimplex.co.uk
September 2019 | 55
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With a new directive insisting that the installation of heaters without controllers is not permitted, Prefect Controls explains why its latest control unit is perfect for student accommodations.
he LOT20 Directive, that ensures the efficiency of electric heaters, has been in force since January 2018. The headline rule is that the installation of heaters without controls is not permitted. This has been remedied by new installations being fulfilled using integrated control heaters available from many manufacturers. This is acceptable for domestic situations where an easy to use, 24/7 programmer satisfies the occupants’ need to adjust the comfort of their environment, easily. In more demanding situations, such as student accommodation, these domestic heaters are, at face value, a cost-effective solution. However, when their features are compared with a control unit specifically designed for these environments, the savings made on hardware and installation are soon eroded by higher energy costs.
But why would the energy costs be higher? Although the majority of integrated control heaters are designed to avoid children being able to tamper with the controls, in university dwellings, students will take five minutes to ‘Google’ the controls; establishing that pressing two buttons simultaneously, or holding a button down for three seconds, immediately gives them access to control temperature, which can then be set and left at maximum, permanently. Within a few more minutes, a social media post relays this ‘heating hack’ to all fellow occupants, and suddenly the meter starts whirring like a Waltzer at the funfair. A control unit, such as the Prefect Ecostat2, has been designed specifically for student accommodation, and its features and benefits far exceed those of its domestic rivals.
The new Ecostat 2 has been designed specifically for student accommodation
Ecostat2 is a fully lockable unit, where the temperature ranges are set within pre-agreed parameters. Students can hit ‘boost’ to warm up, but after a set period, the unit enters setback mode. The PIR senses occupancy, so if a room is empty, the unit resets, avoiding unnecessary energy use. If a room is unoccupied for longer periods, Ecostat2 will enter
frost mode, using only minimal heat. Collectively, boost, setback and frost is known as the three-stage student program. Although fitted with seven-day programming, many accommodation managers prefer the tried and tested Ecostat2 three-stage student program to maximise energy savings. The drive to manage costs in student accommodation is admirable, but saving on the hardware and installation by fitting inferior technology could leave energy managers scratching their heads and wondering why their costs have, in fact, risen. Prefect Controls, prefectcontrols.com
You wouldn’t use these in a commercial environment!
So why use heaters designed for domestic situations in your student accommodation? Ecostat has been developed over 20 years and operates within set parameters to ensure energy is not used when it is not needed. Students can set temperatures for their own comfort, but cannot over-ride the controls to high levels or for long periods of time. This is what makes Ecostat different from ‘domestic’ heaters fitted with integrated-controls.
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HOTEL STAYS HEAT UP For hotel owners, the comfort of guests should be a main priority. However, selecting the right heating system can be difficult, with expense and appearance often presenting barriers. Tansun looks at some of the best available options.
hoosing a heating system for a hotel can be tough, especially as the property’s owners will want a solution that is cost-effective, stylish and convenient; whilst simultaneously creating a warm and comfortable environment. Here are some of the main concerns to consider when selecting the best heating option.
What is the benefit of electric heating in hotels? Electric heating can allow the proprietor to manage energy usage and cut heating costs substantially. With commercial and domestic properties in mind, heating expert Tansun has recently designed new radiant panels that are discreet, unobtrusive and can blend into any environment. Ideal for use in hotels, Tansun’s radiant heating panels provide even heat distribution to gently warm people and objects before targeting the surrounding air. The panels boast advanced heating technology which is designed to be environmentally friendly and remarkably energy efficient. Energy conversion rates are around
58 | September 2019
98%, making them the most cost-effective option when heating a building with a high volume of guests where spaces will always be unused.
Why is radiant electric heating the ‘go-to’ heating solution? It is safe and reliable. Tansun radiant panels provide instant, healthy, comfortable and gentle heat, ensuring safety and reliability, and are silent, making them perfect for noise-sensitive environments. Developed to be highly energy efficient, the panels are cost-effective and can save approximately 30-70% in heating costs. They come with a full five-year warranty.
How does it work? Allowing guests to warm each of their rooms at the flick of a switch, Tansun radiant panels produce heat that is similar to the sun. Instead of warming the air like conventional heaters, they heat the people and objects directly in their paths. The purpose of the electric design is not only great for the environment as the rays emitted are easily absorbed by the items in the room, but as each panel is standalone,
each room can be heated as and when required. Rooms in use can be heated quickly and easily, and no energy is wasted providing heat to unoccupied areas; and temperature levels can be adjusted using the Tansun thermostat. Each heater is easy to install as there is no pipework, and they can be wall or ceiling mounted to save floor space. There is no regular maintenance required which can be a big cost saving, especially in comparison with gas, where annual maintenance checks are required. As Tansun Radiant Panel heaters have no moving parts, they are extremely reliable and therefore ideal in hotel environments where reliability and customer satisfaction is key.
Where can they be used? Many venues can benefit from the new panel heaters, such as restaurants, offices, salons, hotels, retail and healthcare, and they can also be used in areas like bathrooms, garages and conservatories. Three panel heaters have been developed by Tansun in different sizes to cater for numerous areas. The Iridium Series 600 (300W), 900 (610W) and 1200 (785W), are lightweight and extra slim radiant heating panels, and combine advanced heating technology and a neutral
Ideal for use in hotels, Tansun’s radiant heating panels provide even heat distribution to gently warm people and objects before targeting the surrounding air
design of white or black finish to blend in with any decor. Tansun can create the panels in most RAL colour options to suit all environments. This simple feature can be important for the specification sector to help blend in with particular environments and colour schemes. The Tansun Digital Thermostat helps to control the radiant heating panels easily to maximise their potential and save energy and money. Temperature levels can be adjusted based on heating requirements to heat each individual room separately. Designed to a high standard, the Tansun Thermostat will ensure a cosy atmosphere wherever a heater is installed. All of Tansun’s products are made in the UK and are designed using premium components. The company has been established for 35 years and pioneered the concept of radiant electric heaters, alongside Philips technology. Tansun has the largest range of commercial, industrial and domestic radiant heaters in the world, providing maintenance-free, safe and healthy radiant heaters for many different types of heating applications. Tansun, tansun.com
The ECN YEARBOOK
Electrical Contracting News is proud to announce the forthcoming publication of our 2020 Yearbook. An annual guide that will serve as the definitive guide to the industryâ&#x20AC;&#x2122;s most influential players, products and services, this handy, pocked-sized publication will be the ultimate reference guide for all electrical contractors.
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HEATING UP THE FUTURE Legislative changes, regulatory updates and product developments regularly impact the electrical heating industry, leaving electrical contractors with unanswered questions. Alan Clarke, Technical Support Manager at Heatrae Sadia, addresses these in our latest FAQ feature.
What is SAP? Acronyms – this industry sure does love them. But they’re of no use if no-one understands them. SAP has made frequent appearances in the news recently. To put it succinctly, SAP is the Government’s Standard Assessment Procedure for calculating predicted energy use and the resulting carbon dioxide emissions from a dwelling. You should be aware that its primary use is as the main compliance tool for Building Regulations Part L1A, and it is also used to produce the property’s Energy Performance Certificate (EPC). The calculations are based on the home’s energy balance over one year, taking into account a range of energy efficiency factors. The SAP calculation provides other information on a dwelling, including the Target Emissions Rate (TER) and the Dwelling Fabric Energy Efficiency (DFEE).
What does SAP 10 mean for the industry? Published in July 2018, SAP 10 will replace SAP 2012 once Part L / Section 6 of the Building Regulations is updated. The publication of SAP 10 revealed that the CO2 emission factor of electricity has been reduced from 0.519 kgCO2/kWh to 0.233 kgCO2/kWh. This puts it only marginally behind mains gas at 0.210 kgCO2/kWh.
Will electrical appliances benefit from SAP 10? SAP 10 will ensure that a more contemporary approach to electrical hot water generation within residential dwellings is taken – meaning that it’s likely to become a better proposition for major multi-occupancy developments. The changes to the carbon emissions factor of electricity is a game-changer in the industry, as suddenly – at least on paper – CHP and gas boilers begin to look less attractive than electrically powered heating systems. Additionally, the revised carbon factor of electricity makes electrical heating a viable choice for landlords looking to improve their EPC rating.
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Where would homes benefit from electrical heat and hot water appliances? It’s estimated that around two million UK homes (15%) are not connected to the mains gas network. Rural developments and high-rise buildings are driving this percentage ever higher. Electric boilers offer a valuable means of heating and hot water generation for those who lack a connection to the gas grid. The dual capabilities of some electric boiler models make them uniquely suited for those living in rural developments. Take, for example, the Electromax. It can provide both controllable wet central heating supply and hot water using only a mains electrical connection and a coldwater supply. Additionally, electric boilers such as the Electromax use standard radiators and thermostatic radiator valves. In addition to rural properties, high-rise properties have been a boon for electrical wet central heating. Compact and efficient electric flow boilers are now seen as a viable choice for high-rise apartments and flats. Such boilers are controlled and operated by a programmer and thermostat, working in a similar way to a traditional gas-fired boiler. High-rise homes can have
their hot water delivered by an electric boiler paired with a direct cylinder.
Do I need to be Gas Safe Registered to install an electric boiler? Unlike in the gas industry, where there is a requirement for installers to be Gas Safe Registered to install a boiler, there is no similar requirement for those installing electric boilers. Engineers can build confidence in their customer base by proving their competence by demonstrating membership of an electrical trade body.
Alan predicts that a certification scheme will be introduced for electrical products – particularly in high-rise homes.
How important is an assessment of the circuitry before installing a boiler?
Will an ‘electrical safety certificate’ soon be required?
Checking the condition of the wiring is an important consideration for heating engineers. This is particularly important in retrofits, as the circuitry may not be up to current standards; owing to their high-power usage, electric boilers need their own dedicated circuit. Importantly, to ensure a safe installation, the ratings of switches such as isolators must be considered and adjusted where necessary.
A gas safety check is mandatory for landlords every 12 months. This must be done on all gas appliances – hobs, fireplaces, boilers etc. – to prove that they are safe to use. An engineer will provide the landlord with a Gas Safety Record. There is no such requirement currently in place for safety checks on electric boilers or water heaters. However, in the wake of the Grenfell Tower incident and the subsequent Hackett Review, I would expect some sort of certification scheme to be introduced for electrical products – particularly in high-rise homes. I do not believe that it will be as onerous as a gas safety check, but any legislation that is introduced to bolster the safety of residents is a real positive step forward for the electrical heating and hot water industry.
Does an electric boiler still need to be serviced? In short, yes. It’s best practice to check the installation of the electric boiler on a regular basis. As such, it’s important to arrange a regular service visit to the customer’s property. Contractors should be checking the safety valves and ancillary components, along with any wiring which should be checked for discolouration – this is likely to have occurred if a connection has not been made properly, or the wrong sized cable has been used. Amptec, from Heatrae Sadia, offers an alternative for properties without a mains gas supply
Where next for the industry? This is a question that I am often asked. I predict that we will begin to make greater use of heat pumps to warm our homes, and there will likely be an uplift in demand for cylinders. Electric boilers will continue to have a starring role in providing heat to rural and high-rise homes. Indeed, with off-grid homes steadily increasing in number, electric boiler sales have the potential to increase in number throughout the UK. Heatrae Sadia, heatraesadia.com
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YOU’RE BETTER OFF CONNECTED
Energy costs are always prevalent, but by measuring and monitoring energy usage, it’s easy to spot areas where it is being wasted
62 | September 2019
David Lewis, Marketing Projects Manager at Schneider Electric, explains why a joined-up approach to your technology architecture can pay dividends.
usinesses are more than just the people who run them. They are also buildings, facilities and, increasingly, technology and IT infrastructures. To be successful, it is crucial for all these varied but interlinked functions to communicate and work together. Yet, a great number of businesses do not seem to be getting the message. When you design or operate a siloed business, decisions or actions in one area can have unforeseen ramifications in another. Sometimes the system can be unreliable, key functions can be rendered
inoperable and, whilst the business waits for everything to be fixed, the operations suffer. Key functions, such as building management, become expensive to run and, whilst crucial operations, contribute very little to business profits. The ‘customer architecture’ is a philosophy or design principle that helps you turn your power and technology infrastructure from a cost of business into an asset. With the right approach and the power of the Internet of Things (IoT), it’s possible to link together all the elements of a large project, such as a construction project, to maximise efficiency, reliability and operability. This minimises both operational expenditure and initial capital expenditure through design efficiencies.
The customer architecture principle can be applied to many applications: electrical, for power train fault level optimisation, cascading, selectivity and grading coordination; mechanical, for cooling, HVAC and distribution; and IT and communications, for infrastructure, visibility, apps and analytics. Integrating this functionality can lead to space and cost efficiencies, maintaining or enhancing lead-times while mitigating design risk and implementation delays.
The connected advantage The buildings and facilities of the future must be connected from the ground up. During the design and build stage,
Wiring Accessories • Circuit Protection Smart Lighting Control & Audio Solutions
“From a building’s power infrastructure, to its lighting and HVAC, connected devices can collect reliability, availability, maintenance, environmental and status data, giving managers complete visibility into their facilities.” connected devices and sensors should be a key part of the project. Embedding them early in the process means you can enjoy the benefits of a connected approach from the beginning and avoids the costs of needing to install them down the line. Indeed, an integrated design, construction, installation and commissioning may deliver substantial efficiency – 13% overall savings on integration and engineering costs when monitoring and control are integrated into the design. Yet, the benefits of an integrated and connected approach are found at the operations level. Connected solutions provide an unprecedented level of insights and capabilities. From a building’s power infrastructure, to its lighting and HVAC, connected devices can collect reliability, availability, maintenance, environmental and status data, giving managers complete visibility into their facilities. This visibility allows managers to see what is happening at all times, letting them respond to problems rapidly and even anticipate issues before they occur. This is the foundation of predictive maintenance, where device health can be accurately monitored with issues identified and resolved before they can turn into crises, leading to less downtime and avoiding the cost of expensive repairs. An example of this is the PowerTag wireless energy sensor for asset management, and wireless temperature sensors which can be used on transformer connections to detect potential maintenance issues. A connected technology architecture also allows you to identify efficiencies across operations. Energy costs are consistently one of a business’s largest outgoings, but with the capabilities to measure and monitor energy usage, it becomes easy to spot areas where it is being wasted. Once inefficient energy use has been identified – such as when a building’s management system is not maintained or optimised – the functionality can be monitored remotely and switched into low-power states, saving energy and money. The goal is to move from an architecture of individual parts and products to one that is based on applications that integrate, communicate and work together. Instead of working to control one product at a time, you are leveraging the infrastructure, data and information with an application that monitors and controls all the connected equipment in the building. This is the definition of business transformation.
Safety in numbers Using a common coordinated philosophy across all elements of a building or facility architecture, and in turn utilising the information from its operating system, can enable greater operational safety and system reliability. A case in point is how connected architectures are being used to mitigate the dangers of arc flash. An arc flash is a dangerous electrical event that involves an uncontrolled release of energy, emitting deadly levels of gas, heat, pressure and light. The causes are various, ranging from insulation breakdown to a foreign metal object making contact within an electrical assembly, but it always poses a major danger to operators and potentially employees and property. However, by utilising arc flash detection and prevention technologies, fire risk can be reduced, and operator safety increased with the customer architectures approach as a backbone to ensure a coordinated full project approach. Indeed, recent IEC draft technical documents TR 61641 and 63107 ED1 advise on the integration of arc flash solutions into low voltage switchgear and control gear assemblies for personnel protection, arc flash protection and mitigation. The key to mitigating the danger of arc flash is understanding the incident energy level (IEL) present in the environment. Once this is known, a connected approach to protection should be adopted. This should involve personal protection equipment for operators and insulation levels within the switchgear environment, but also connected maintenance practices. The most effective strategies will take advantage of online monitoring, remote operation, ERMS (Energy Reduction Maintenance Settings) as well as smoke and hot spot detection using connected smoke detectors and infrared sensors. When an integrated and connected approach is utilised, every level of the value chain is enhanced. End users will benefit from greater protection, safety, efficiency and reliability; specifiers will acquire the knowledge to be able to design effective and standardised switchgear solutions; panel builders will use the same insight to enable faster response times and simpler technical implementation; and contractors will enjoy greater safety on-site, simpler installations and commissioning, mitigating project risk. When all elements are connected, from design to installation to operation, everyone benefits. Schneider Electric, schneider-electric.co.uk
NEW Hartland G2 Screwless... ...at a screw-loose price!
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amilton’s quest for product innovation continues with the launch of Hartland G2, a second generation screwless faceplate that’s the perfect upgrade to the popular Hartland box fix plate, at a screw-loose price. Following customer and industry research, Hamilton has value engineered the existing Hartland box fix collection to develop the sleek screwless Hartland G2 design. Thanks to an innovatively engineered clip, installation is easy and
simply push-to-fit. Moreover, the patented clip is spot-welded to the faceplate to ensure the design solution is robust and delivers extra stability. The streamlined design means the G2 can be offered at a price point that’s accessible for even more applications, particularly in situations where box fix would ordinarily be the most suitable and affordable solution. Now available at wholesalers, Hartland G2 comes in six high-quality finishes to complement its contemporary style: antique brass, polished chrome, satin stainless, richmond bronze, matt black and matt white, with the latter two being new finishes for this collection. Inserts come in
a choice of colours – either white, black or a new, on-trend quartz grey. For Hamilton, form and functionality go hand-in-hand, so the new range offers both Grid and EuroFix options, as well as 2.4A Dual USB sockets as standard, plus 4.8A Type A and C output connectors, allowing for both smartphone and device charging with ease. The Hartland G2 collection also comes with a ‘fit and forget’ 25-year product guarantee. To celebrate the launch of Hartland G2, Hamilton is offering one lucky winner the chance to win a G2 Electric Skateboard. www.hamilton-litestat.com
For your chance to win, simply answer the following questions: 1. Hartland G2 is the perfect product upgrade for…? a) Screwless b) Box Fix c) Paintable
2. Hartland G2’s new on-trend insert colour is…?
3. What Dual USB rating comes as standard?
a) Black b) Quartz Grey c) White
a) 2.1A / 1A b) 2.1A / 2.1A c) 2.4A / 2.4A
July competition The winner of the Ideal toolkit, courtesy of Ideal Industries, is Colin Waldron of C W Electrical Ltd.
Closing date All entries must be returned by September 30, 2019. The editor’s decision is final. For the full terms and conditions, please visit electricalcontractingnews.com/ competition-terms. The name of the winner will be published in the November issue of ECN. *Prize not exchangeable.
To enter, please complete the form below and fax to 01634 673173, or post to: ECN Competition, All Things Media Ltd, Suite 14, 6-8 Revenge Road, Lordswood, Kent, ME5 8UD. Alternatively, you can email your answers and contact details to: firstname.lastname@example.org.
The answers to September’s competition are:
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EI LIVE! 2020 – FIRST DETAILS ANNOUNCED EI Live! opens bookings for its 2020 show and reveals its exhibitor line up so far.
I Live!, the UK’s national show for the AV and install market, has announced that it is now taking bookings for its 2020 show at the premier business hub, Farnborough International Exhibition and Conference Centre on April 21-22, 2020. Celebrating its decade-long commitment to the industry, EI Live! 2020 will boast a greater focus on the commercial sector, as well as maintaining its commitment to residential and smart products from the world of electrical contracting. Providing an opportunity to meet with key decision makers in three
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interconnecting markets, EI Live! 2020 will deliver a vital opportunity for exhibitors to ensure both new and existing relationships are as fulsome and productive as possible. David Kitchener, Managing Director of All Things Media Ltd, organisers of EI Live!, comments, “EI Live! will only build upon the successes realised this year and will return in 2020 bigger and better than ever. “We are already underway in securing first-class speakers as well as building on our enviable alliances with installer organisations such as the Smart Homee group. Since announcing the new dates of the show and confirming the venue, we have received an influx of booking requests and can now announce our current exhibitor line up and accommodate new booking requests.”
The all-inclusive industry show is now also able to provide exhibitors fully enclosed purpose-built sound booths, so visitors can get an authentic feel for what your products have to offer. With so much more to come, EI Live! 2020 will provide the platform you have been looking for to demonstrate your products at their best. To reserve your space for the UK’s national install show covering the domestic and commercial markets, contact either email@example.com, firstname.lastname@example.org or call the office on (01634) 673163. EI Live! 2020, eiliveshow.com
Current exhibitor line up: • AWE • Redline • designflow • Bespoke Telecoms • HDAnywhere • Indigo Distribution • One AV • Starscape • Cinema build systems • Faradite • Rako Controls • Habitech • Picture Frame TV • Monitor Audio • Gallo Acoustics • Sensible heat • Penn Elcom • Lithe Audio • Retrotouch • Connected Distribution • Karma AV • Pulse Eight • FS cables
FARNBOROUGH INTERNATIONAL EXHIBITION CENTRE
EI Live! 2020, the UK’s national show for the AV and install market, will boast a greater focus on smart products from the world of electrical contracting; delivering a unique platform on which a smarter, brighter future can be established.
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CEF’S MULTI-CHANNEL STRATEGY DRIVEN BY THE CUSTOMER CEF, the UK’s leading electrical wholesaler, has launched its second priced trade catalogue, offering customers an even greater choice of products to choose from for upcoming projects.
EF, the UK’s leading electrical wholesaler, has launched its second priced trade catalogue, now containing almost 30,000 products – all at everyday value prices. Featuring over 2,600 new products from exclusive in-house and leading brand suppliers, issue two of the CEF trade catalogue provides customers with an even greater choice of products, including cable and cable accessories, CCTV and security, heating and ventilation as well as power tools, smart home technology and wiring accessories. The catalogue also highlights CEF’s lowest priced trade essentials range and an Xcite LED essentials insert, packed full of exclusive lighting products ranging from battens and floodlights to downlights.
All 35,000 products stocked by CEF are available for ‘click and collect’ delivery from the company’s many stores
391 Stores Building on the success of the first edition launched earlier this year, issue two of the CEF trade catalogue enables customers to benefit from a fully integrated multi-channel experience supported by a nationwide network of 391 locations across the UK – so there is always a store near you. Every store has a dedicated team of staff trained to offer outstanding customer service, and is supported by trade counter expertise that is recognised as being amongst the best in the industry. CEF regularly hosts training days for customers on topics such as EV charging, and works closely with the NICEIC to ensure customers have access to the
latest information on industry trends and legislation, like the 18th Edition. “Our priced catalogue and website means CEF customers not only have a greater choice of products, they also have more choice over how and where they buy – be it online, in store, by phone, via an account manager or through our catalogue,” explains Andrew Moseley, CEF’s Commercial Director.
Same day in-store range As well as the products available through the catalogue and online, every CEF store has a core ‘Same day in-store’ range of almost 3,000 products available off the shelf – a direct response to customer feedback that demanded a requirement for greater consistency of the products available to collect in-store across the UK. The range is constantly reviewed to ensure customers have access to new products and can easily collect what they
need to get the job done. Stores also have the autonomy to stock additional ranges and brands to meet local demand and specific customer requirements. Anything not in the catalogue or stocked online can be ordered in.
Online at cef.co.uk With improved search and fast and easy navigation, cef.co.uk is the most convenient way to purchase over 35,000 electrical
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be able to find what they need, when they need it. Orders placed online before 8pm are delivered next day and the carriage paid order value is just £50. What’s more, customers can view and reserve stock for collection at the nearest store, knowing that when they do visit, their order will be ready to take away. “Time and convenience are increasingly important to customers – along with consistent everyday value pricing. We know our customers use a combination of offline and online channels when they buy, so we wanted to make it as easy as possible for customers to shop with CEF. We are striving to deliver the same consistent customer experience however and whenever customers choose to buy from us,” adds Moseley.
National accounts and projects products, including a full range of first fix (cut to length cable and cable management) comprehensive ranges of switchgear/ distribution, industrial controls and wiring accessories, plus EV charging, power tools, hand tools and a whole lot more. Supported by a brand new 151,000 ft2 dedicated online warehouse, all products are stocked and available for either next day delivery or to ‘click and collect’ from the local store, so installers are sure to
For contractors working on larger projects, or companies that require a national agreement or regional support, CEF’s National Accounts and Projects teams are on hand to help. Both teams have knowledge of all CEF’s products and services and have the ability to leverage the breadth of the CEF store network and online facilities to provide customers with the products, expertise, technical know-how and pricing consistency for any project whatever and wherever it may be.
For more information on the products, services and training provided by CEF, ask in-store or visit cef.co.uk. Issue two of the CEF trade catalogue is available from September 2019. Pick up your copy in-store or request a copy via cef. co.uk/request.
About CEF CEF is the expert supplier of electrical products and services for professional buyers and installers all over the UK. CEF offers the largest range of products, including leading brands and value alternatives, alongside specialist knowhow, friendly advice and support that’s the best in the industry. Established in 1951, privately owned CEF has a UK national network of more than 390 stores and the business now extends to the USA, Canada, Ireland, Spain and Australia. Customers can also place online orders up until 8pm for next day delivery, with access to more than 35,000 products from over 300 leading suppliers. To find out more about CEF go to: Online: cef.co.uk Facebook: facebook.com/ cityelectricalfactors Twitter: twitter.com/cefonline
“We wanted to make it as easy as possible for customers to purchase from CEF. Our priced catalogue, website and nationwide network of 391 stores means CEF customers not only have a greater choice of products, they also have more choice over how and where they buy.”
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INDUSTRIAL CEE PLUGS & SOCKETS In-Line Sockets
Wall Mounted Interlocking Switched Sockets
Compact Surface Sockets Compact Wall Mounted Interlocking Switched Sockets Surface Sockets with Back Boxes
Appliance Inlets Angled Panel Sockets
PUSH-FIT CONNECTORS Designed for use with solid & stranded cables.
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WINNING THE ORDER
Unitrunk, a manufacturer of cable management systems, explains its decision to introduce ‘commercial leads’; detailing how this presents wholesalers the opportunity to upsell and add value.
e live in a world where everyone is used to getting what they want on demand, and in real time. From streaming movies at home to ordering a takeaway on the internet, it is an increasingly small step from asking the question to getting a response. Yet, in the electrical supply chain, this culture of rapid turnaround still has some catching up to do – a situation that manufacturer of cable management systems, Unitrunk, aims to address with the company’s decision to introduce ‘commercial leads’ into its sales and customer support teams.
Opportunity to upsell and add value Unitrunk recognises that many contractors still view cable management systems – ladder, tray and basket, for example – as commodity items and are looking for the best price with the fastest delivery. However, the cable manufacturer identifies this as an opportunity for wholesalers to upsell and add value to customer relationships by supporting better product selection and delivering improved customer service. But this can only be achieved if the supply chain infrastructure is in place to facilitate a completely joined up, efficient and seamless customer journey and that is exactly what the appointment of Unitrunk’s commercial leads has been designed to do. Martin Gregg, Commercial Manager at Unitrunk explains, “Our approach has never been to sell on a cheapest price basis because our products are high quality, design-led cable management systems that help contractors reduce the installed cost of the project by reducing installation times on site. “Rapid turnaround is also a key differentiator, and this is an area where we can steal a march on others in the sector and support wholesalers in winning the
order. We can do this by responding quickly and accurately to enquiries, suggesting cost saving opportunities and enabling a choice of delivery and collection options, including same day pick up from any of our nine locations in the UK and Ireland, or next day delivery to the wholesaler or direct to site. We can also be flexible with production schedules so that standard items are always available from stock and special orders can be processed quickly.” In addition to its two manufacturing facilities in Lisburn in Northern Ireland and Warrington, Unitrunk has seven distribution depots – Harlow; Bristol; Wolverhampton; Manchester; Newcastle; Livingstone and Dublin – providing a wide geographical reach across the UK and Ireland. The new commercial leads are now based in all of these depots, working alongside the customer support and sales teams at each depot to provide a fast and efficient customer interface for wholesalers while helping to drive sales enquiries to the
wholesaler network by engaging directly with contractors. Martin continues, “In our experience, contractors want to see proactive and efficient customer service. It gives them confidence that their needs will be supported and their order will arrive on time every time. The supply chain must be able to respond quickly because contractors are under increased pressure to deliver jobs on time within tight schedules. “We only supply contractors through wholesalers and we want to support wholesalers’ relationships with their customers in any way we can. Putting the commercial leads in place enables us to join up the sales process, adding value to contractor/wholesaler relationships by offering technical support, specification guidance and a point of contact that can offer a fast response on any question, including pricing.”
Effective communication Amongst the commercial leads that Unitrunk has appointed to its depot network is Keith Quinlan, Commercial Lead at the Harlow depot. An electrical industry specialist who has spent 22 years in the wholesale sector, Keith understands how the market has evolved over the years and the challenges facing wholesalers. Keith comments, “There has always been a need for good customer service but purchasing decisions never used to be so driven by deadlines, and deadlines never used to be so tight. Now, an order can be won or lost on how quickly the wholesaler gets back to the customer with a cost, or how fast the goods can be delivered or collected, and we want to ensure that we support wholesalers in raising the bar for speed of response so that they can win business and nurture contractor relationships.”
Unitrunk introduces commercial leads into its sales and customer support teams to address the culture of a rapid turnaround
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With commercial leads now in place for each of the Unitrunk depots, the new members of the team are busy meeting both wholesalers and contractors faceto-face to develop an understanding of what they can do for wholesalers and their customers. “The response we’ve had when we’ve gone in to see wholesalers has been 100% positive so far,” Keith continues. “It’s clear that they like the product range, want to engage with Unitrunk and are receptive to working with us to drive demand through the wholesale channel. Indeed, some have even given me a list of contractors that they’d like us to meet with because they trust us to work in partnership with them and they know we would never sell direct to the contractor. “We know wholesalers need fast and efficient supply chain partners because their customers rely on product availability to keep the job moving. As the only cable management company with a national depot network and agile in-house production capabilities to enable fast turnaround on bespoke orders, we are uniquely placed to answer that need for responsiveness. “It’s also clear that effective communication is critical as part of a seamless approach to customer service across the supply chain: our ability to keep wholesalers up to speed with the progress of their order and provide a credible response to any enquiry means that they can manage their own customers’ expectations all the way through the sales process.”
Flexible remit While Unitrunk’s new commercial leads are based at the company’s depots, the role does not require that they are tied to the depot, far from it. “It’s a flexible remit,” Martin explains, “Which has been designed to leverage the value of our supply network and bring an additional element into the customer experience that sits between the sales process and after sales support.” While the role includes a sales element and the commercial leads are working closely with Unitrunk’s field sales team, Martin sees the commercial leads as a value added link in the sales delivery chain. “Conventionally,” Keith explains, “A sales person from the manufacturer will respond to a sales enquiry from the wholesaler and price up what they have been asked for – it’s a straight forward transaction that’s ideal for making a like for like cost comparison. At Unitrunk, however, we don’t sell cable management as a commodity, we sell it as a solution, so there’s a lot more to providing a quote and a spec than costing up a list of components. “A big part of my new role is to interpret the initial sales enquiry and understand
“Unitrunk identifies an opportunity for wholesalers to upsell and add value to customer relationships by supporting better product selection and delivering improved customer service.”
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whether there is a better alternative or more cost-effective way of supplying the job. Often that means talking to the contractor as part of our service to the wholesaler. Ultimately, we don’t want to sell more product for a job than it really needs. Similarly, we don’t want the contractor to miss out on prime cost savings that could be made by reducing labour costs on site. The availability of a commercial lead within each depot means that we can calculate costs and provide alternative quotes, supporting the wholesaler in helping their customer make informed decisions.” That focus on ensuring that customers get what they need, rather than simply providing what they ask for, is core to all aspects of Unitrunk’s commercial philosophy, from product development through to after sales support and training. “It makes sound commercial sense for us to develop a sales and after sales function so efficient that wholesalers will come to us first and contractors will trust us for fast turnaround as well as product design and quality,” Martin adds. “Bringing the commercial leads into the team has created efficiencies for customers and enabled us to utilise our resources effectively to enhance our service offering.”
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Service and advice at every touchpoint Thanks to the introduction of the commercial leads within each depot, the sales team at Unitrunk have more time available to spend on face-to-face visits with wholesalers and contractors, carry out product demonstrations and training and explain the benefits of Unitrunk’s Rapid Installation Systems (RIS), UniKlip cable tray, and Easyconnect cable basket. Meanwhile, the commercial leads will combine their customer engagement and sales support responsibilities with a development role at the depot, to ensure customers receive high levels of service and advice at every touchpoint. “The appointment of commercial leads extends the ‘think national, act local’ concept at the heart of the Unitrunk depot network,” Martin concludes. “We are a cable management manufacturer with national capabilities, excellent UK stockholding and a fast turnaround on production but we also offer a local, personal service based on knowledge of the local market and investment in wholesaler relationships.” Unitrunk, unitrunk.co.uk
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COMMITMENT AT EVERY LEVEL
Marie Parry, Group Marketing Director at Scolmore Group, looks at the need for suppliers to work collaboratively with wholesalers to futureproof their relationships against supply chain rationalisation.
n an increasingly challenging and highly competitive industry, electrical wholesalers are rationalising their supply chain in a bid to increase their operating efficiency. This makes it more important than ever for suppliers to be at the top of their game if they want to retain their wholesale customers’ business. At Scolmore, we believe in working in partnership with our customers, and this works at every level of our business operations. We ensure that there is an alignment between each department at Scolmore and the counterpart department at our wholesaler customers.
Building a close relationship We make it our priority to fully understand all the workings of their businesses: how they operate on a day-to-day basis, what their ambitions are, and what their future plans entail. This way, we are in a better position to help them achieve their goals. By ensuring that everyone at Scolmore fully understands the wholesaler business and how it operates, it means that wherever our customers interact with us, there is detailed
knowledge and comprehensive support. Take our customer service department, for example. This is set up so that each member has two or three geographical areas to look after, where they will offer support to the external sales team as well as directly to customers. Our phone system allows for recognition of the area code of the incoming enquiry call, which will then be directed to the team member assigned for that area. This allows the team to build rapport with customers, who in turn enjoy a more personalised service. Understanding how our customers’ business operates is one thing, but having a grasp on the needs of the evolving marketplace is another – and this is what shapes our new product development. We continually strive to bring to market products that are cutting edge, and designed to help contractors deliver projects quickly, reliably and safely. Marketing plays a vital role in our business operation and is key to ensuring that our products and promotions are seen by installers and wholesalers alike, through heavyweight print, online advertising campaigns and proactive social media activity. This works to increase awareness and drive sales through the wholesale channel.
A Unique Marketing Hub Our aim is to provide our customers with access to the widest possible source of information, resources and promotional support to help them stand out from the crowd and stay ahead in a highly competitive marketplace. Key to this support is our marketing hub – a unique website facility which offers a range of tools that wholesalers can use to enhance their own marketing facilities – and all at no extra cost. Scolmore customers are given their own unique login details, which allow them to access a whole range of promotional material from across the group’s entire range of wiring accessories, lighting, smart accessories, fire protection and security solutions. Product templates can be downloaded and customised with the stockists’ own details to optimise sales opportunities. A comprehensive product image library, printready promotional leaflets, plus a range of literature covering every product category, is also available. Point of sale material for every brand is also available on request.
Online ordering made easy A bespoke online ordering function offers wholesalers unique facilities and guarantees an easier purchasing experience. This service is supported by automated order picking and processing procedures, which enables us to offer service levels we believe are unprecedented in the industry. Notification of end of line special offers is also available. Using the bespoke online ordering Scolmore ensures that its staff fully understand the wholesaler business to support their customers with detailed knowledge and comprehensive support
function, customers can: order 24 hours a day, seven days a week, with the ability to check current stock levels; access online product catalogues; track orders; manage administration paperwork; and access a ‘quick buy’ tab, to see the most common orders for repeated use. From the marketing hub, customers can also book onto training courses to help them keep abreast of the latest product developments and technologies. As a group, we have always put great emphasis on the importance of training and development as part of our service to customers. Having invested time and money to harness the latest technologies to develop cutting-edge products, we want to ensure that our customers are given every opportunity to understand how the products work and how they can be utilised to best advantage on a project. We offer a range of training opportunities designed to keep customers up-to-date with the latest products, technologies and legislation, including a course aimed at contractors and wholesalers looking to expand their knowledge of home automation, as well as a fire training course, which covers the best practice method for installing, setting up and final commissioning of ESP’s fire systems ranges. What we are now seeing from the wholesaler is much more emphasis on the marketing effort, with more resource than ever being invested in this area of their business, particularly in digital and online strategies. Our marketing team members are building strong relationships with the wholesaler marketing teams, and they are working closely together to create powerful content and help maximise the impact and reach of the promotions and campaigns that are targeted at the sector. Scolmore, scolmore.com
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SPARKING SUCCESS WITH THE RIGHT APPROACH TO LOGISTICS
Tuffnells’ electrical trade specialist and Regional Sales Manager for the East, David Kumar, shares tips on how to drive efficiencies in deliveries whilst also ensuring all electrical supplies arrive intact, on time and safely.
Make sure packaging is fit for purpose
nsuring electrical supplies arrive on time and in perfect condition is essential for most electrical installation projects. Electrical delivery specialists, Tuffnells, has supported many contractors and wholesalers over the years and knows first-hand the challenges surrounding delivering cumbersome consignments. Here are some top tips to bear in mind.
Be ready to receive goods and forecast demand Forecasting and managing demand is essential for effective stock management. Poor stock management will often lead to large batches of stock spending long periods of time in the warehouse or worse still, on-site, which could ultimately increase the chances of damage. Understanding demand also allows you to prepare for sudden spikes in volumes, ensuring you can cope with the added pressure of delivering items as quickly as possible and avoiding disruption to regular orders. This isn’t always easy with large and bulky freight, as it can be harder to predict when these spikes might hit. However, certain tactics, like staggering orders during the week – rather than having to manage high demand at the weekends or on a Monday – allows you to keep on top of demand. When delivering to sites, it’s always wise to have a nominated person, who is contactable, to receive the shipment.
Implement careful preshipment safety measures When delivering a leg yourself, it is essential to put in place numerous safety measures to protect both the drivers and the packages they’re transporting. Fitting safety nets and other load restraint devices can provide protection from falling items, and limits items from moving in transit. Vehicle cameras also help to provide greater assurance for drivers in the event of an incident so that, if need be, they can make well-informed changes to procedures to avoid recurring incidents in the future. If shipping high value items, it’s important to insure against damage and theft to avoid incurring costs. A prudent step is also to package items appropriately and, where necessary, wrap them with black sheet.
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ground. This flexibility broadens options for shipping and delivery to sites where the facilities cannot easily accommodate a large or non-standard load.
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Clearly label palletised freight When pallets arrive at a distribution centre, they’re often broken down unless clearly labelled. This can lead to items within the pallet being delivered at different times. Pallets that shouldn’t be broken down should be clearly labelled with ‘Do not break down’ stickers.
Operate a varied fleet to accommodate the freight The key to delivering large freight, like drums of cabling, is the diverse range of vehicles in your fleet. Larger vehicles allow you to deliver a more extensive list of items. Cable drums vary in size and scale, with some weighing almost half a tonne. Therefore, your fleet needs to be able to accommodate this. Curtain-sided trailers offer quick, unrestricted access on all sides, allowing cargo to be speedily unloaded from both sides and the rear by forklifts on the
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Standard products can be boxed up and put onto a conveyor belt, but irregular freight requires a more manual loading process. Carriers are often questioned about damage, but this may have occurred at the suppliers’ base before the item has reached the courier’s depot. For example, suppliers may be using poor packaging. As well as potentially damaging their own freight, it could also damage other freight when in transit. There should also be clear instructions on what to do if freight is damaged – this will reduce wasted time and ensure new goods are on their way as soon as is humanly possible.
Review your warehousing strategies It goes without saying that having a wellorganised warehouse is a key part of driving efficiencies, but it also plays a vital role in promoting workplace safety for colleagues and the protection of goods within your warehouse. Clean, well-marked out loading areas are essential, but it’s also important to ensure all members of your team have the correct training in place for safe load management and are wearing the correct personal protection equipment when required. The world of electrical supplies, like most other industries, certainly comes with its challenges but the key to safe, efficient deliveries that arrive on time and undamaged, lies in careful planning and care. Tuffnells, tuffnells.co.uk
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BENDEX IMPROVES ITS SERVICE OFFERING Bendex, the British owned and based manufacturer and supplier of competitively priced PVC-U cable management products, has updated its service offering – making it easier for customers to locate the information they need. Bendex is now hosting its products on the Luckins website, improving its service offering by making product and pricing information more accessible. Through Luckins, a product and pricing data services specialist, customers can find the company’s details as well as information on its PVC-U trunking; conduit; cable guard protection; channelling; surface boxes; IP rated sockets and fittings, together with product literature and news. Having its products and associated information available on Luckins will make it easier for Bendex customers, including both wholesalers and contractors, to accurately produce estimates for projects – helping to streamline the specification process. In an effort to further improve its service offering and make it simple to specify complete cable management systems, Bendex has also relaunched its website. For further information visit bendex-plastics.co.uk
GOODLIGHT LAUNCHES HIGH PERFORMANCE LED BATTEN PACK A new design-driven LED Batten Pack that offers a sleek and sophisticated lighting solution based on long-life, energy efficient LED lighting technology has been added to the Goodlight range. Designed as a direct drop-in replacement for fluorescent tubes and battens, the LED Batten Pack delivers over 130lm/W providing optimum light output, leading to direct energy savings up to 65%. Minimalistic in its design, the Goodlight LED Batten Pack is a point-for-point retrofit replacement for outdated fluorescent tubes and batten fixtures. Available in two sizes, the 4ft LED Batten draws 25W or 40W and provides 3000lm and 5200lm of light output respectively. The 5ft LED Batten draws 30W and delivers 3600lm or 50W providing 6500lm. The new Goodlight LED Batten Pack has been cleverly designed as a single body, incorporating the LED light source, diffuser, end caps and LED driver. Installation is quick and straightforward thanks to its unique hinged tray which allows access into the rear of the fitting, enabling it to be mounted securely into place on the wall or ceiling. Once installed and the hinged tray closed, it is ready for use.
KASP EXPANDS ITS INNOVATIVE SAFETY LOCKOUT RANGE Kasp, the leading brand in safety and security from Carl Kammerling, has enhanced its safety lockout range with two new additions, the Electrical Lockout Kit and Pin Out Wide Lockout. Designed to offer electricians the very best solutions for safe energy isolation, these new Kasp Lockout products are essential items for electrical contractors working in domestic and industrial environments. An essential safety procedure, lockout/tagout relies on quality products for safeguarding personnel while important electrical maintenance work is being carried out. Kasp has become a trusted and popular brand in this area and its new lockout products are no exception, offering unrivalled features and benefits: Kasp Electrical Lockout Kit (K81300) • A unique compact kit perfect for a range of electrical situations. Can handle single MCB, wide MCB over 60 Amps and MCB with bar switch and suitable for use on isolator switches and electrical cupboards. • Contents of the kit all held in a sturdy, zippered pouch with carabineer for easy storage. Kasp Pin Out Wide Lockout (K81200) • Ideal for use on wide switch MCB and those fitted with a cross bar. • Extra wide for larger breakers over 60 Amp. • Universal lockout. Tina Skinner, Marketing Director, comments, “Our research with electricians has highlighted the demand for lockout products and that insight has led us to expand the current Kasp range with new product launches. Eye-catching packaging for the new Kasp lockout products has also been designed for greater impact in-store, including a good description of contents on pack to aid product selection.” For further information visit kaspsecurity.co.uk
For further information visit goodlight.co.uk
MARTINDALE’S WINNING TIP FOR NON-CONTACT VOLTAGE AND MAGNETIC FIELD DETECTION Now available from Martindale Electric is the latest NC Series of Non-Contact Testers, which enable electricians and maintenance teams to quickly and safely identify live wiring and detect magnetic fields in a range of applications. All models feature a bright LED torch at the point of measurement, together with both audible and visual indication making them ideal for all work areas. The extended clear probe tip makes it easier to identify the source of the live voltage or magnetic field through improved access and brighter indication. Both the NC2 Non-contact voltage detector and NC4 Dual Sensitivity Non-contact voltage detector make it simple to detect the presence of AC voltages in cabling, sockets and connectors. The sensitivity of the NC2 has been optimised for 230V single and three phase systems, whereas the NC4 features two sensitivity ranges, which can be set according to the application, and is suitable for both mains and lower voltage systems down to 12V. The non-contact magnetic field detection capabilities of the NC1 Non-contact Solenoid/Magnetic Field Tester and NC3 Non-contact Voltage and Magnetic Field Tester can be used for checking the operation of relays and solenoid valves in a wide range of machinery. This feature saves valuable time by allowing testing without having to dismantle equipment or control panels.
GREENBROOK’S VELA ADVANCE DOWNLIGHTS USED IN EXCLUSIVE MARYLEBONE APARTMENT COMPLEX Greenbrook’s Vela Advance downlights were selected to be used in 32 luxury apartments at One Molyneux Street due to how easy they are to install, as well as the flexibility of the different styles in the range, including fixed, tilt and anti-glare options – 3000K and 4000K. These shallow 9W, IP65 LED fire rated fittings, with a true 92lm/W output, offer a performance that meets the high demands of the UK market and the increasing demands of specifiers and contractors. Following this installation, the contractor involved has chosen to install Vela Advance in 300 residences in Chatham, Kent, because he was so impressed with the install and the finish. The Vela Advance range offers interchangeable bezel finishes of black, satin chrome, polished chrome and gold; making these fittings ideal for both domestic and commercial applications. The downlights include a LED dimmable driver and are independently tested by the LIA for safety and conformance. For further information visit Greenbrook.co.uk
For further information visit martindale-electric.co.uk
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SPONSORED STORIES FROM THE INDUSTRY
SCOLMORE EXPANDS GRIDPRO MODULE OFFER Scolmore’s extensive GridPro collection of interchangeable mounting plates and modules has been enhanced with the addition of a range of media modules that will widen the appeal and applications for the range with specifiers and contractors. The new modules are fully compatible with the GridPro range and have been designed to allow a combination of power and media modules within the same plate. These additions will expand the installation of GridPro across an array of applications where some form of media or media and power combination is required – such as education and training facilities, offices, healthcare premises, hotels, and conference rooms. A total of 16 media modules have been added including USB, VGA, Satellite, TV, Telephone, RJ11, RJ45 CAT-6, RCA x2, Loudspeaker x2, Audio Jack, Hi-Fi, HDMI, Time Delay and Buzzer modules. For further information visit scolmore.com
HAMILTON LAUNCHES NEW HARTLAND G2 PLATE Hamilton Litestat reveals Hartland G2, a ‘second generation’ screwless faceplate that’s the perfect competitively priced upgrade to the popular Hartland box fix plate. Following customer and industry research, Hamilton has value engineered the existing Hartland box fix collection to develop the sleek screwless Hartland G2 design. Thanks to an innovatively engineered clip, installation is easy and simply push-to-fit. Moreover, the patented clip is spot-welded to the faceplate to ensure the design solution is robust and delivers extra stability. Thanks to its simplified design, along with reduced parts and manufacturing costs, the Hartland G2 delivers Hamilton’s quality and reliability in a screwless design for an unbelievable price, making it a practical and stylish solution for a wide range of projects. Now available at many wholesalers, the Hartland G2 collection comes in six high-quality finishes to complement its contemporary style: antique brass, polished chrome, satin stainless, richmond bronze, matt black and matt white, with the latter two being new finishes for this collection. Inserts come in a choice of colours, either white, black or a new on-trend quartz grey. A further three popular finishes are set to be added to the range in the coming months. For Hamilton, form and functionality go hand-in-hand, so the new range offers both Grid and EuroFix options as well as 2.4A Dual USB sockets as standard, plus 4.8A Type A and C output connectors, allowing for both smart phone and device charging with ease. The Hartland G2 collection also comes with a fit and forget 25-year product guarantee. With Hamilton’s Hartland a popular design, the new G2 solution has already hit the ground running and is currently being installed on 90 apartments in a new housing development in Watford, Hertfordshire. For further information visit Hamilton-litestat.com
C.K MAGMA TO LAUNCH A NEW RANGE OF TOOLBELTS AND ACCESSORIES Following research with professional users, C.K Magma is set to launch its new and improved range of Toolbelts and Accessories, all designed to meet every tradesman’s requirements and make every task that much easier. Ideal for tradesmen who want maximum organisation and safety whilst working at height, the new C.K Magma Toolbelts and Accessories offer the perfect solution, with some great features and benefits that provide convenient access and protection for valuable tools and work-related items. Hardwearing, strong and durable, the toolbelts and accessories include: • Tool pouch: this convenient pouch features over ten easy access vertical pockets/holders and a unique hammer loop system that can be clipped on either side of the pouch for right- or left-handed use. This versatile tool pouch can be securely belt mounted or used separately with carrying handle. • Drill holster: the drill holster is manufactured from durable polyester and features secure and accessible drill and bit pockets with Velcro securing strap. • Padded toolbelt set: manufactured from durable polyester, this handy toolbelt set offers extra comfort and features a securing clip to stop the belt pulling through loops when loaded. The tool pouch and drill holster completes the set to ensure tools are easy to find and accessible. • Three pocket pack: ideal for storing all those loose items you need to keep in one place, the three-pocket pack features a tough, see-through rear panel for clear visibility of contents. The pockets can be clipped onto belt or bag for easy access. • Mobile phone pouch: The mobile phone pouch features a flexible construction which securely accommodates the latest generation of mobile phones. A padded interior protects a smart phone in the most rigorous working conditions. A strong spring metal clip offers strength and security, with the design providing easy attachment and removal. For further information visit ck-magma.com
NEW AXIOM LED SITE LIGHTING The CED Electrical Group’s 25th Anniversary has seen Axiom take on the site electrics range, which now boasts a new offering of IP54 LED site lighting. Starting with rechargeable and portable worklights, there are 10W/12V, 20W/12V and 30W/14.5V options built in aluminium with glass diffusers, plus a 15W/13V task light with USB port. In floodlights, there are 20W/240V and 50W/110V folding work floods in aluminium with polycarbonate frames, plus single 18W and twin 36W floodlights with tripods, again in aluminium, with glass diffusers and finished in yellow and black. A 20W low voltage (110V) portable task floodlight with kinetic impact resistance completes this sector Final additions include an SMD 30W/110V hanging lantern and two impact resistant (IK08) uplights (18W and 36W) with tripods and glass polycarbonate diffusers for super bright LEDs or T8 LED tubes. Quality assured, products meet BS EN standards, are CE Marked, RoHS compliant and come with a two-year warranty. For further information visit cedelectical.co.uk
78 | September 2019
SPONSORED STORIES FROM THE INDUSTRY
NEW C.K CABLE AND WIRE STRIPPING TOOLS Always looking to introduce exciting new and innovative products, C.K is launching a fantastic high-quality range of cable and wire stripping tools. Stripping cables has never been easier, with the new C.K cable and wire stripping tools combining fantastic features and benefits that offer simple, fast, effortless and precise solutions, whatever the job. Not using the right tool can be time consuming and damage cables. Using trimming knives to strip cable can also be dangerous, causing injuries if you slip, with cuts potentially becoming serious by using an exposed blade. Manufactured in Germany to the highest standards for safety and long-life performance, these top-quality cable and wire stripping tools provide a great range of options to suit your needs. Take a closer look at what’s on offer: • Automatic wire stripper (T1261): designed for stripping solid and stranded wires from 0.2 – 6.0mm² (24-10 AWG) these clever wire strippers provide automatic wire size adjustment for convenience. • Automatic cable & wire stripper (T1260): designed for stripping flat cables up to 12mm in width, this superb cable and wire stripper quickly removes both the external sheathing and internal conductor insulation. An automatic size adjustment makes for added convenience, plus an integrated wire bending hole for termination preparation. • Universal Cable Stripper (T1270): provides razor sharp, pre-set stripping blades for fast, precise and damage free stripping of all common round cables with 8-15mmØ. Two stripping notches with length stop for stripping conductors – suitable for stripping wires of 1.5 and 2.5mm² (16 & 14 AWG). • Coax Cable Stripper (T1271): razor sharp pre-set stripping blades, for fast, precise and damage free stripping of all common coaxial cables. Suitable for stripping cables of 4.8-7.5mmØ, as well as stripping three-core flex. • Cable Stripper (T1280): blade repositions for cutting both around and along cable sheathing; adjustable cutting depth to prevent damage to inner conductor; titanium-nitrade (TIN) coated blade to prolong blade sharpness and a handy spare cutting blade stored within the handle. For further information visit carlkammerling.com
NEW THERMOSTAT ADDED TO ESP’S SANGAMO RANGE ESP has added a new Wi-Fi thermostat to its Sangamo range of heating controls and time switches, providing installers with the opportunity to easily add a smart control function to their customers’ home heating. Coming under Sangamo’s choice range of heating controls, the choice Wi-Fi thermostat allows you to control and monitor the room temperature and thermostat activity from anywhere in the world, through the free to download Sangamo Choice app. As more and more households are seeing the benefit of smart devices to control various elements in the home – so the demand for smart controls that can help with energy saving in particular is on the increase. ESP’s new Wi-Fi thermostat offers energy efficient programming and with remote access via the app, it allows for constant monitoring and control at your fingertips. It has been designed to be straightforward to install and operate and is suitable for electric, gas or oil systems.
CENTIEL EXTENDS PREMIUMTOWER RANGE Centiel’s PremiumTower is a three-phase, online double-conversion UPS, designed to maximise efficiency and minimise footprint and is now available in a range of sizes from: 10 to 250 kW. PremiumTower provides an excellent solution for small and medium data centres, comms rooms, IT networks and any mission-critical application which demands high availability and unbeatable energy efficiency. Gerardo Lecuona, Co-Founder and Global Sales Director, Centiel, confirms, “PremiumTower is another high-quality solution from the same R&D team that brought the industry CumulusPower, Centiel’s class-leading modular UPS system. PremiumTower has the same Swiss build quality and innovative technology seen in CumulusPower but comes in a lower cost, stand-alone version ideally suited to applications where minimising Total Cost of Ownership is a significant factor. “When floor space is a premium, there is now no need to compromise on performance,” continues Lecuona. “PremiumTower provides up to 415kW per square meter of energy, while delivering efficient and uncompromised availability. The standalone cabinet can be placed against the wall as only front access is needed for services, saving space and making maintenance straightforward.” For further information visit centiel.com
SNICKERS WORKWEAR PROTEKWORK - PROTECTIVE WEAR VS WORKWEAR As working clothes on-site go, there’s a big difference between conventional electrician’s workwear and specialist ProtekWork garments from Snickers Workwear, which includes protective wear for electricians. Over the years, conventional workwear has evolved to make the working day on-site more comfortable and efficient, with built-in functionality for tools and fixings, as well as protection against cold, rain and the effects of warm weather. ProtekWork, the new ergonomically designed protective wear from Snickers Workwear, has a number of CE (European Conformity) marks across the product range. It has been designed and developed to protect the wearer from serious risks such as heat, flames, electric arcs and hazardous chemicals. In effect, clothing that can mean the difference between life and death for the wearer.
What protection do electricians need? To be able to properly identify what protection is suitable for electricians, you have to know what risks you, your employees or your workmates face. Category III clothing covers exposure to serious risks, which include major hazards such as electric arcs. It’s therefore important to focus on that category of garments to provide adequate protection.
Understand the risks – choose the right level of effective protection Working in high-risk environments involves, as the name implies, high-risk levels. Arcs due to electrical faults can cause severe injuries and damage. So it’s vital that you choose the right Class III protective wear to ensure your safety. ProtekWork from Snickers Workwear is the new protective wear solution that will deliver the right level of layered protection to help ensure comfort, safety and well-being on-site. For further information visit snickersworkwear.co.uk
For further information visit sangamo.co.uk
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SPONSORED STORIES FROM THE INDUSTRY
NEW NITTAN MODULES FURTHER EXPAND EVOLUTION RANGE CAPABILITIES Nittan Europe has announced a series of new interface modules to allow for improved connection of its world class Evolution range to even more third-party equipment than ever before. The six new modules cover a variety of interface applications, including door release, sounder control, communication with industrial plant and equipment and nonaddressable detectors, plus a mini module for mounting within other equipment such as Firebeam or Aspirating detectors. The main Modules feature the same uniform, sleek design for aesthetic appeal, are all EEPROM addressed (programmer) and come complete with short circuit isolator – many also have mains rated relay. A tried and tested solution, the Evolution range combines truly exceptional and reliable fire detection with a very high degree of protection against unwanted false alarms. Its highly flexible protocol is resistant to interference and allows for substantial amounts of information to be transmitted at high speed.
SNICKERS WORKWEAR’S NEW LOOSE-FIT STRETCH TROUSERS With a range of new AllroundWork stretch trousers available throughout the UK, there’s plenty of flexibility for every professional craftsman and woman to stretch their performance on-site comfortably. The new stretchy work trousers for men have a loose fit for a classic Snickers Workwear look and feel, with stretch cordura for increased durability as well as improved ventilation and close quarter mobility. What’s more, the new slim-fit work trousers for women are shaped to fit the female anatomy. The ergonomic ‘women’s fit’ includes wider hips and a narrower waist for a street-wise, fashionable look with optimal comfort and freedom of movement built-in. So, check out these newest designs – the optimal choice for craftsmen and women who need to get their jobs done comfortably on-site. For further information visit snickersworkwear.co.uk
For further information visit nittan.co.uk
RITTAL UNVEILS NEW AX AND KX ENCLOSURE RANGES At the Hanover Trade Fair 2019, Rittal showcased its new AX compact and KX small enclosures which have been rethought and redesigned in line with the principles of industry 4.0. Both AX and KX enclosures are embedded with digital processes, delivering simpler, faster assembly and component installation, greater flexibility and enhanced safety. Digital transformation brings new challenges for products, their operating environment and their operational availability. The company’s launch marked a transformation of AE – a standardised product made by Rittal for more than 50 years. More than 35 million AE enclosures have been manufactured making it the most popular compact enclosure in the world. The digital age is increasingly making its presence felt in switchgear workshops with a growing need for automation, greater flexibility and product availability. Rittal provides effective support for the entire value chain surrounding the production of panels and switchgear – from engineering, to ordering to, automation. Its digital product twin delivers high-quality data for the entire design, configuration and manufacturing process. QR codes allow all parts to be precisely identified and assigned. The launch of the AX and KX, brings compact and small enclosures in line with this approach. The two latest additions to the Rittal enclosure portfolio contain improved features, along with new opportunities for value creation. The time-savings start at the point of delivery to the customer: panels can be removed individually because there is no need for the usual disassembly work. Doors and cam locks are easier to install, typically without the need for tools. The wall mounting bracket can be quickly screwed into place from the outside of the enclosure, without impacting the enclosure’s protection rating. This substantially reduces the risk of damage during transit as the brackets, which protrude beyond the sides of the enclosure, can be attached on-site at the final destination. The AX and KX are also more spacious than their predecessors, the AE, CM, KL, EB and BG enclosures. For further information visit rittal.com
80 | September 2019
RETROFIT SURGE PROTECTION UNIT BY LEWDEN In addition to the range of SPDs in Type 2 and Combined Type 1, 2 and 3, Lewden has introduced a new Retrofit Surge Protection Unit that meets with the requirements of the 18th Edition regulations BS7671:2018, section 534. This easy to install, self-contained metal enclosure connects in parallel to the existing consumer unit without any need for modification to the unit; and has been designed for retrofitting application to provide protection of electrical appliances against impulse surges where it is not possible to accommodate an SPD directly within the existing consumer unit due to space limitation. It is primarily suited to installations located in an urban area without an external lightning protection system and fed from an underground power source. Suitable for TN-C-S (PME), TN-S, and TT earthing arrangements, this unit incorporates a Type 2 SPD, offering protection against switching transients and the secondary effects of an indirect lightning strike. For further information, visit www.lewden.com
NEW FROM SOLID GEAR – THE ONYX SAFETY SHOES AND BOOTS Nowadays, good safety footwear is part and parcel of a comfortable day’s work onsite – just like good working clothes and quality hand tools. Combining maximum comfort and protection with a robust and durable design, Solid Gear’s Onyx is available as a shoe or a boot and ideal for different types of on-site work. This EN-accredited footwear has a modern-looking style that integrates a seamless upper and cordura reinforcements with a poured polyeurethane midsole, a breathable footbed and strong rubber outsole for maximum grip on slippery and uneven surfaces. Metal-free protection comes from the fiberglass toecap and penetration board for extra personal safety. What’s more, the unique BOA Closure System – used on many top-brand sports shoes – distributes the pressure of the fastened shoe evenly across your feet to ensure a glove-like fit all day for maximum comfortable protection. For further information visit solidgearfootwear.com
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GET NOTICED! Would you like to advertise in our new Buyers’ Guide section and reach 13,000+ readers each and every month? Please call Kelly on 01634 673163 or email email@example.com
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81 | September 2019
August 2019 | 81
BUYERS’ GUIDE NEXT ISSUE
Web Worker for mobile Available as an add on to the Cypher1 Software, this mobile application enables your ﬁeld operatives to pick up their jobs on their phone or device, action them accordingly and upload the information, (with attachments), directly to the Cypher1 system.
Beneﬁts • simple, clear and easy interface • customer signature capture • ﬁeld operative star rating scheme • pre-deﬁned work description text • time and date stamps, time on site • ﬁrst time complete (FTC) • form & photo uploads • van stock
Availab le an Andro as iOS App id/ ,o browser- r based
Forms such as Risk Assessment; H & S; Gas Safety Certiﬁcates and the like, can be uploaded to the device and subsequently completed documentation can be received back at the ofﬁce.
Paperless… seamless! The easiest to use mobile application for ﬁeld operatives ever. Its simple interface and immediate usability means it will slot into any company’s work environment quickly and efﬁciently.
With information from your jobs hitting the ofﬁce in real time, your whole job ﬂow procedure is streamlined and standardised, meaning invoicing can be achieved far quicker.
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82 | August 2019
In addition to our regular range of news and viewpoints, the October issue of ECN will contain special features relating to cabling, circuit protection and smart lighitng. The features will include articles and information from major companies, providing a range of information about the latest issues and technological developments affecting the sectors. For electrical contractors, the features will prove to be a valuable reference point for all that is happening within this area.
Smart Lighting & Lighting Control
To make sure that you don’t miss this major opportunity to advertise your products to ECN’s 40,000 readers, call Kelly Byne on 01634 673163 / firstname.lastname@example.org
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