BOOKING & ACCESS INFORMATION SEATING PLAN
GALLERY*
UPPER CIRCLE*
CONCESSIONS ATG Theatre Card Offers are subject to availability on selected seats and prices and for a maximum of 4 tickets per card. Please book early to avoid disappointment. Shows with these symbols have the following concessions available:
C
Seniors or Children or Students or JSA Claimants
G
Save when booking as a group see page 27 Schools
DRESS CIRCLE
E F
STALLS STAGE
*ACCESSIBLE BY STAIRS ONLY
BOOK ONLINE www.atgtickets.com/sunderland (bkg fee) BOOK BY PHONE 0844 871 3022 (bkg fee) Mon - Sat 9am - 10pm Sun 10am - 8pm Calls to the Customer Contact Centre are charged at national rate (charges may vary according to service provider). We are unable to accept ticket reservations over the phone or online.
Design SWD swd.uk.com Print John Good Ltd
BOOK AT THE BOX OFFICE (bkg fees may apply) Box Office, Sunderland Empire, High Street West, Sunderland, SR1 3EX Mon - Sat 10am - 6pm. On performance days we close 15 minutes after curtain up (normally 7.45pm). On Sundays and Bank Holidays, we’re open 1hr prior to performance times.
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GROUP SALES - NO BOOKING FEES 0844 871 3042 Mon - Fri 9.30am - 5.30pm AUTOMATED RUNNING TIMES 0191 566 1077 CARD CHARGES & TICKET COLLECTION Transaction and booking fees are applied. Bookings may also additionally carry a credit/debit card fee. For security, when collecting tickets purchased by card, the card used must be presented on collection from the Box Office.
Family offers vary per show. Please contact the Box Office.
Concessions may be restricted to certain price levels and performances and can be changed or withdrawn by management without notice. Only one concession can be applied at any one time and proof of status is required. FRONT OF HOUSE OPENING TIMES & LATECOMERS RULE Doors open 1 ½ hour prior to performance. Latecomers may not be admitted to the auditorium until a suitable break in the performance and in some instances, not until the interval. The management reserves the right to refuse admission. CONDITIONS OF SALE Tickets cannot be refunded. Ticket exchanges can only be offered for a per ticket exchange fee. Exchanges will only be accepted for the same production and for the same value or higher, on payment of the difference. All exchange requests are subject to availability and must be received at least 48 hours prior to the original performance date.
ACCESS INFORMATION If you have specific access requirements, please call our dedicated equal access booking line on 0844 871 7677 (Mon - Sat 9am - 10pm. Sun 10am - 8pm) or email sunderlandboxoffice@ theambassadors.com. is also available by calling 0844 277 9856 (24 hours). Customer Contact Centre access booking number 0844 871 7677 Text Relay service is available Text phone users 18001 0844 871 7677 Standard phone users 18002 0844 871 7677
For more information on Text Relay, please visit www.textrelay.org Level access, lift, wheelchair spaces and Sennheiser infra red system are available to Stalls and Dress Circle areas. Guide dogs are welcome. Customers who require additional assistance to attend the theatre can request at the time of booking. Details of schedule access performances can be found on page 27.
Large print guides are available upon request. Contact us for a copy. AMBASSADOR THEATRE GROUP Co-founded by Sir Howard Panter and Rosemary Squire OBE in 1992, the Ambassador Theatre Group Ltd (ATG) is the world’s number one live-theatre company with a total of 39 venues in Britain and on Broadway and an internationally recognised award-winning theatre producer. ATG is the market leader in theatre ticketing services through ATG Tickets, LOVETheatre and Group Line. ATG’s impressive portfolio of West End theatres includes Apollo Victoria, Donmar Warehouse, Duke of York’s, Fortune, Harold Pinter, Lyceum, Phoenix, Piccadilly, Playhouse, Savoy and Trafalgar Studios 1 & 2. In New York, ATG owns The Lyric Theatre, the largest theatre on Broadway. ATG’s regional theatres include The Ambassadors Woking encompassing the New Victoria and Rhoda McGaw Theatres and the award-winning Ambassador Cinemas; Aylesbury Waterside Theatre; New Alexandra Theatre Birmingham; Theatre Royal Brighton; Bristol Hippodrome; Churchill Theatre Bromley; Edinburgh Playhouse; Leas Cliff Hall, Folkestone; King’s Theatre and Theatre Royal, Glasgow; Liverpool Empire; Palace Theatre and Opera House, Manchester; Milton Keynes Theatre; New Theatre, Oxford; Richmond Theatre; Southport Theatre and Convention Centre; Regent Theatre and Victoria Hall, Stoke-on-Trent; Sunderland Empire; Princess Theatre, Torquay; New Wimbledon Theatre and New Wimbledon Studio and Grand Opera House, York. Current and recent ATG co-productions include The Ruling Class, Women on the Verge of a Nervous Breakdown, East is East, Richard III, Arcadia, Dirty Rotten Scoundrels, Jersey Boys, Rock of Ages, Macbeth, The Hothouse, The Pride, Passion Play, Posh, Jumpy and Constellations (Royal Court at the Duke of York’s), 9 To 5 The Musical, Priscilla Queen of the Desert, Legally Blonde The Musical, Monty Python’s Spamalot, The Rocky Horror Show, Goodnight Mister Tom, The Mystery of Charles Dickens, South Pacific, All New People, Dandy Dick, Blue/Orange, Ghost The Musical, Matthew Bourne’s Nutcracker!, Exit the King, The Mountaintop, Being Shakespeare, The Misanthrope, West Side Story, Elling and Guys and Dolls.