Citilab little handbook on people-centered design
DRAW YOUR PROCESS Once you have answered the questions from the checklist it is recommended to capture your decisions in a scheme. An example is given on page 29. The users are drawn at the centre of the project. The phases of the process are written in a circle that represents the whole project. After each phase there is an intermediate result, for example the intermediate result of the define phase is a definition of the project, including research questions and a plan for user involvement. The possible user sessions can be indicated in this picture as well. You can use the example on the next page to make a visualization of your project but you can also create your own. It is best to use a large sheet, so you have plenty space to put in all your thoughts and decisions. This is how it works: first divide your project into phases, such as define, learn, construct and reflect. Write down the desired outcome of each phase. Then define the activities within each phase that lead to the desired outcome. Then indicate in which
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