Commerce Cloud, Well-Architected - Digital Architecture Overview

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Salesforce Commerce Cloud, Well-Architected

Applying the Salesforce Well-Architected framework to Salesforce Commerce Cloud, including B2C Commerce, Order Management, B2B Commerce, and more. Click each tool for more information.

B2C Commerce

Orders

Customers

Pricing, Promotion Catalog

Salesforce

Trusted Secure Compliant Reliable

Easy Simple Automated Engaging

Payments

Adaptable Resilient

Composable

Secure

● Roles and Permissions

● Multi-Factor Authentication

● Certificates and Keys

● API Access Control

Compliant

● Data Classification, Data Deletion

● Consent and Cookie Management

● Session.privacy API

● Shield Platform Encryption

Reliable

● Performance Testing

● Disaster Recovery

● Governor Limits and Quotas

Authorization Capture Stripe APIs Salesforce Pay Order Management

Fulfillment Invoicing Appeasements

B2B/D2C Commerce

Accounts, Contacts

Orders, Reorders

Catalog, Pricing

Service Cases

Where Is My Order? Recommendations

Trusted Tools Easy Tools

Simple

● Design Standards

● Naming Conventions

● AppExchange over Customizations

● Salesforce Diagrams

Customer 360

Accounts, Contacts

Person Accounts

Einstein

Adaptable Tools

Resilient

● Release Management

● Replication Best Practices

● Dev Hub and Environment Management Composable

● Composable Storefront

● Loose Coupling

● Integration Toolkits

● Events

Automated

● Flows and Subflows

● Transaction Handling

● Error Handling

● Jobs Schedules

● Replication Schedules

Engaging

● Web Accessibility

● Einstein AI-powered Recommendations

● One-page Checkout

● One-click Reorders

● MuleSoft Composer

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