BF | EDITOR’S DESK
Teamwork is the key to success In all my years writing about businesses, the ‘number one step to success’ most top-line managers quote as being critical to their growth is nurturing and building strong teams. That does not mean building a strong team of individuals, although it is important to hire people with exceptional individual skills. It means hiring people with exceptional skills who can work well together in an environment that fosters teamwork. As Biggin & Scott’s Knox CEO says, “When you have a strong team of high performance individuals working to achieve the same goal, there’s no telling what your business can achieve.” The benefits of teamwork are many and varied: increased efficiency, idea generation, better communication, shared workload, a strong support network and last but not least a learning experience. A few years ago the Australian Institute of Business posted: Projects which involve teamwork serve as an opportunity for professional development and learning. This may be conscious learning during a meeting, or learning which occurs without you even realising whilst listening to others. It is quite possible that you can learn from someone else’s knowledge which allows your own skills and capabilities to grow. Billie Nordmeyer adds that ‘Individual team members serve as educational resources to other employees in a team environment’. It is also important to note that as employees become more knowledgeable, their confidence increases. This can help improve their attitude as well as increase their job satisfaction which is a win-win situation for employers. This issue’s Business First executive interviews are no different to those in the past, with teamwork being a top priority. You can imagine how important team is in an organisation such as NSW Police Legacy which supports police legatees: the widows, widowers, partners, and children of deceased NSW Police Officers. Teamwork and charity is the key to this organisation’s success. Another organisation working for a specific team is the Accommodation Association of Australia. AAoA CEO Richard Munro has to deal with demand-drivers, employment issues, regulation and taxation in this very competitive industry As CEO, Munro engages with AAoA members to better understand the impact of these issues. It’s a collaborative effort with all members working towards the greater good of the industry. Meanwhile MinterEllison through the guidance of Chief Client Officer Lawrence Owen, which is tracking towards its record revenue goal for 2020 of $600 million, has over the past few years changed its business model to incorporate a business development focus and in doing so is building a team that puts client empathy and understanding at the forefront of its business model. In other words company and client are working together to create best of practice outcomes. To create better teamwork and collaboration 1300 Australia CEO Gavin Scholes and CIO Shashi Mathew have acquired CallN, an intuitive speech analytic tool that provides customers with a way to improve the performance of their employees and at the same time gain a really deep insight into the voice of the customer. Looking at leadership and teamwork, we can’t go past Mars Wrigley and the completion of the local integration of Mars Chocolate with the Wrigley Company. General Manager of Mars Wrigley says, “I can’t be successful on my own – I will only get success through other people succeeding, not by over managing them.” Rounding out the executive features are Adala Bolto who has created a unique series of fitness programs for women and former model turned CEO Taryn Williams who is fixing in the inefficiencies in the modelling industry. Further in this issue, we look at gender diversity, cybersecurity, consumer trends, franchising and much more. We also take the new Porsche Cayenne electric for a spin. It’s a packed issue, so put your feet up and enjoy the read.
Jonathan Jackson
Jonathan Jackson Editor, Business First Magazine
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BUSINESSFIRST MAGAZINE
BUSINESSFIRST MAGAZINE
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