sample - technical writing

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Information Security IT solutions are an integral part of the Bank’s business processes, applications and data. This program will teach you how to use the IT resources provided and how to protect your PC from malware (software designed to infiltrate or damage a computer system).

How you will benefit This program will enable you to:      

Secure your system from malware Secure your online identity Check email via dial-up Understand how the Internet works Adhere to the Bank’s Internet use policy Use the Bank’s self service facility

The learning program Topics will include:   

Detecting and identifying malicious software Detecting, preventing and removing spyware Understanding what phishing means and how to prevent it

Who should attend Professional Staff, National Officers and Administrative Staff.


MS Excel: Workbook Integration with other Programs Program Classification: Program Curriculum: Program:

Basic Skills Information Technology Microsoft Excel

This program will teach you how to connect Excel with other Microsoft Office applications, how to import and integrate data into the Excel workbook. You will also learn how to link and embed objects, using hyperlinks and export data and Excel files to other programs or the Internet. How you will benefit This program will enable you to: • Import data from an external source (text file, database program or website) into Excel • Link and embed objects in worksheets • Insert hyperlinks into cells • Use Excel data in other Microsoft Office applications The learning program The program is for staff who use Microsoft Excel to manage and present large volumes of data. Topics will include: • • • • • •

Importing data from a text file, such as an MS Access table, and a Web page Inserting objects from other applications and linking them with the source files Embedding objects in worksheets Creating hyperlinks Exporting Excel data to other MSOffice programs Publishing Excel files on the Internet

Who should attend Professional Staff, National Officers and Administrative Staff


MS Excel: Statistical Functions Program Classification: Program Curriculum: Program:

Basic Skills Information Technology Microsoft Excel

This program will enable you to perform analyses on business data using Excel’s statistical functions and tools. It will develop your skills in using the different statistical functions to compute measures of variability and central tendencies. Functions such as count, rank, percentile and percent rank will help you see patterns and perform linear and trend analysis on your data. How you will benefit This program will enable you to: • Use the function wizard to build statistical expressions • Compute for measures of central tendency and variability • Apply functions to count and rank statistical data • Perform trend analysis using trend and growth functions and array formulas • Analyze scenarios to determine probability and frequency The learning program The program is for staff who process, analyze and present large amounts of economic and statistical data. Topics will include: • • • •

Computing for different permutations or possible combinations Creating a frequency distribution table Using functions to compute for standard deviation and variance Analyzing linear and exponential growth

Who should attend Professional Staff, National Officers and Administrative Staff


PC Productivity and File Management Program Classification: Program Curriculum: Program:

Basic Skills Information Technology General IT

This program will enable you to use your PC effectively and manage your files by taking proper care of the system, being aware of the Bank’s standard applications, organizing and regularly backing up files. How you will benefit This program will enable you to: • Use Bank’s intranet portal • Learn email archiving in Lotusnotes • Maintain and manage files • Take care of your workstation The learning program The program will help you optimize the use of your PC and familiarize you with basic IT terms and applications. Topics will include: • • • • • • • • • •

Understanding common IT terms Reviewing the parts of a computer Standard applications in the Bank Email etiquette Taking care of the hard disk, cleaning disk space and scanning the hard disk for errors De-fragmenting the disk Computer drives in the Bank Caring for data storage devices Maintaining the PC and its components Organizing files into folders

Who should attend Professional Staff, National Officers and Administrative Staff.


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