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Philippines aims to be...

PAGE 4 talent, and in the case of the healthcare information management industry, that bedrock is our large number of U.S. registered nurses and medical professionals.”

Despite facing global challenges, the industry has continued to grow.

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During the pandemic, the industry quickly transitioned to a work-from-home setup, mobilizing over 1 million employees, with no dip in productivity or customer satisfaction ratings. Madrid emphasized that the success of the industry is due to the talented Filipino workforce, particularly in the healthcare information management industry, where there is a large number of U.S. registered nurses and medical professionals.

“Our industry has diversified and evolved towards much higher value functions, showing the ability of the Filipino workforce to take on complex and specialized roles,” Madrid explained. “The Filipino workforce has proven to be resilient and adaptable, continuously upskilling and reskilling to meet the evolving demands of the global market.”

In his opening remarks, Consul General Senen Mangalile welcomed the attendees and highlighted the purpose of the event, which was to showcase the

Philippines as the premier investment destination.

He emphasized that the Philippines is one of the fastest growing economies in Asia, with a continuously improving rating for ease of doing business.

“The Philippines is the premier investment destination in our part of the world,” Mangalile said. “There is so much that the Philippines has to offer which in more ways than we currently imagined could be game-changing for you and your business.”

Consul General Mangalile encouraged the attendees to explore the industries that the Philippines has to offer, particularly in healthcare information management services, which can provide top-notch quality patient care.

The Philippines is still a preferred destination for global business partners, with 70% of the industry’s business coming from North America, according to Madrid. However, there is a challenge of talent supply not meeting demand, which is crucial to maintain the industry’s growth

The IT-BPM industry’s roadmap for 2028 aims to deliver one million additional direct jobs and grow the industry to a total of 2.5 million direct jobs by 2028, generating close to 60 billion in revenue. g

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