Online health appointments using video

Many benefits to virtual consultations for patients

Innovative clinicians and business leads have enabled online health appointments using video to benefit patients. Blended care allows you to meet your healthcare professional in person sometimes, and online other times.

To assist with this there is now a central location on the HSE website for service users to access clear information for online health appointments using video.

If you are o ered a video appointment or would like to assist a family member or friend go to hse.ie:

• About online health appointments • Preparing for your online health appointment • Help with your online health appointment

Healthcare professionals o ering appointments can direct their patients/service user to helpful information. Improving patient experience, patient empowerment and supporting patients is a key cornerstone of the HSE delivery of quality patient-centric care. This content has been developed collaboratively to enable clinicians nationally to adopt video for some health appointments in a blended care approach.

We were able to get user testing feedback on this content from patient groups. This helped us to meet user needs and to ensure it is a valuable, accessible, up-to-date resource. Please let us know if you would like to see more information or have any suggestions for these pages via the your service your say or email virtualhealth@hse.ie

Benefits of online health appointments

• Less time consuming - you do not need to travel to your appointment • Cheaper - you do not need to pay for transport or parking • Easier to organise - you do not need to get time o work or a childminder • Improve accessibility from remote locations and for specialist care • Helpful for the environment due to fewer car journeys leading to reduced emissions

FOR MORE INFORMATION about preparing for your online health appointment using video and help with your online appointment go to hse.ie