Are you ready for the Digital Switchover? The Crystal Palace Transmitter (for London and the Home Counties) will be switching over on two dates, 4th and 18th April
Stage 1 - Wednesday 4th April •
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BBC2 will go to digital and some new digital channels become available. This means that: If you haven’t switched, you’ll lose BBC Two The time of day you switch will depend on which relay transmitter you are watching, but in this area it is expected during midafternoon If you have Freeview, BT Vision or Top Up TV you’ll need to retune your equipment
Stage 2 - Wednesday 18th April •
All the remaining analogue channels will switch to digital and the remaining digital channels will become available. This means that: If you haven’t switched to digital, you will lose your TV service, again the switchover from the Dorking relay transmitter is expected during mid-afternoon. As on 4th April, If you have Freeview, BT Vision or Top Up TV you’ll need to re-tune your equipment again
Switchover is a two-stage process. If you have, or are planning to get Freeview, BT Vision or Top Up TV, you will need to re-tune your digital box or TV: • At both stages of switchover • If at any time you find you have lost any TV channels • Re-tuning regularly is good practice. This ensures that you keep your equipment up to date, and that you have all of the latest channels. If you are not sure how to re-tune, follow the guide below. It is a good idea to practice re-tuning before switchover, so you know how to re-tune on the day. Satellite and cable television does not need to be re-tuned. These instructions are a guide only - each product works slightly differently. Your instruction manual will explain the process for your particular product. If you don't have a copy of the user manual to hand please follow the following guide. Make sure you do a full re-tune following the guide below. Some product menus have 'add channels' or 'auto search' functions which may not restore all channels.
Full re-tune guide: • • • • • •
Switch on your Freeview TV or box. Press 'menu' on your remote control. From the 'menu' options on screen, select the 'set up' or 'installation' menu. Select 'first time installation' option (sometimes called 'factory reset', 'full retune' or 'default settings'. Some digital boxes will ask you for a code. If you haven't already changed it this is usually either 0000 or 1234. Press 'OK' if your equipment asks if you want to delete all your channels - don’t worry, this is normal. Channels will be automatically installed. This may take a few minutes, and your equipment may shut down and restart. Remember to re-tune every piece of Freeview equipment you have.
Hints and tips • •
After re-tuning, you may have to reset any favourite lists and picture settings. If you re-tune a digital TV recorder, previously recorded programmes will be kept, but you should re-set future recordings (including 'series links') or you may lose them.
Need more help?
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Friends or family may be able to assist Contact the product manufacturer for instructions, or See your local electrical retailer. 28