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Happy to help every day Everything you need to know to get the most out of Asda’s services Contact Asda Call us on freephone 0800 952 0101, or email us via the ‘contact us’ page at ASDA.com. Visit ASDA.jobs for the latest management opportunities at Asda and George. Audio CD Every issue of the magazine is available on audio CD for visually impaired customers. If you’d like a copy, contact us and we will post the CD free of charge. Manuscripts Asda Magazine does not accept unsolicited manuscripts, will not return them if submitted and takes no liability for custody. Views expressed in Asda Magazine aren’t necessarily those of Asda Wal-Mart. Return your magazine In the rare event you’re unhappy with the print quality of your Asda Magazine, return it to us, freepost, to Asda Customer Services, Asda House, Great Wilson Street, Leeds LS11 5AD. Electrical products When you buy an electrical item, your receipt will be put into a free Exchange and Refund wallet. Asda offers a 28-day ‘Change Your Mind’ exchange or refund on electrical products. For an exchange or refund, return the item in its original condition with all accessories, components and instruction booklet within 28 days. Any products that are faulty are guaranteed for one year from purchase*. Proof of purchase is required for all electrical products. Entertainment products Asda offers a 28-day ‘Change Your Mind’ exchange policy on entertainment products (CDs, DVDs, Blu-ray discs, computer games and accessories). This is limited to one exchange per purchase only. Faulty entertainment products are guaranteed for one year from purchase.* Proof of purchase required for all entertainment products. Asda Supermarket Ltd can only accept returns for items purchased at Asda Supermarkets Items purchased at larger Asda Superstores should be returned where originally
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purchased or at any other Asda Superstore. See ASDA.co.uk/storelocator to find your nearest store. Nutritional traffic lights Our nutritional traffic LOW MED HIGH HIGH lights feature on SUGAR FAT SAT FAT SALT 3 CALORIES 427 12g 18g 5.5g 3g recipes where OF YOUR 5 A DAY 21% 14% 26% 28% 50% BASED ON GUIDELINE DAILY AMOUNT PER SERVING quantities are stated. Asda brand-satisfaction guarantee If you’re unhappy with an Asda-branded food item bearing the Try Me, Love Me We'll refund and replace if you are not 100% happy logo, we’ll offer TRY ME, phone us on: 0800 0845 300 9521111 0101 or visit our website: LOVE ME a full refund and www.asda.com replacement. Excludes entertainment, George and Home & Leisure purchases. For full terms and conditions of our exchange and refund policy, go to your.asda.com/about-asda/exchanges-and-refunds When calling or writing please quote the code 'EFT' and the date from the Best before box.
George fashion Due to the printing process, items on George pages may look different from original items. Items subject to availability. Faulty products are returnable within one year from date of purchase*. Click & collect on George.com We can deliver FREE to your local store within three to four working days. You’ll receive a text and email when the item is ready to collect from your nominated store. George 100 Day Satisfaction Guarantee If you’re not completely satisfied with your George clothing purchase, return it within 100 days with your proof of purchase for an exchange or refund. t UK mainland only. Excludes franchises. Excludes all accessories (not made from cloth), footwear, jewellery and George bedding. The normal 28-day return policy applies to these exclusions with the exception of bedding, which cannot be returned unless faulty or misdescribed, due to hygiene reasons. Your statutory rights are not affected.
PRIZE DRAW TERMS & CONDITIONS 1 Prize draws are open to UK residents aged 18 years and over (unless otherwise stated), excluding employees (and their immediate family) of Asda, Publicis Blueprint and their affiliated companies, and anyone professionally connected with the prizes. 2 Proof of sending shall not constitute proof of receipt. No responsibility is accepted for entries lost, delayed, incompletely received or damaged. 3 Maximum one entry per person per draw. Automated, bulk or third-party entries not accepted. 4 All entries must be received by 31 December 2012. Calls cost 50p from BT landlines; text entries 50p plus standard operator rates. Phone/text lines open 24 hours a day until midnight of draw closing date. Ask bill payer before calling. If you text after the closing date, you will not be entered but will be charged. Take care when entering text codes; promoter is not responsible for mistypes and you may be charged more. Some phone lines operate call-barring. Calls from other networks/payphones/mobiles may be charged at a higher rate. If unable to get through, check with network operator. For technical issues/help only, call 0845 803 0325. 5 Winners are selected at random by an independent verified computer system after the closing date and will be notified by letter within 28 days of closing date. If the prize is not claimed within six weeks of notification, a redraw will take place. 6 There are no cash alternatives. Prizes are not transferable and must be accepted as offered. 7 By entering our prize draws, you agree to take part in publicity. 8 To obtain winners’ names/counties, send an sae to: Asda Magazine December 2012 Winners List, Asda House, Great Wilson Street, Leeds LS11 5AD, 28 days after the closing date. Please do not send entries to this address. 9 If winners are unable to take prizes, a redraw will take place. 10 Promoter’s decision is final. 11 In the event of unforeseen circumstances, promoter reserves the right to offer an alternative prize of equal or greater value. 12 Prize draws may be featured in other promotional material with different treatments. 13 The promoter is Asda, Asda House, Great Wilson Street, Leeds LS11 5AD. 14 Winners accept prize at own risk. Unless stated otherwise, holiday winners should obtain their own travel insurance, visas and passport and be fit to travel. 15 Promoter is not liable for any loss or damage, except death or personal injury, arising out of administration, or for the winner’s enjoyment of the prize draws. 16 Where terms/ conditions are inconsistent with additional prize draw terms, additional ones will prevail. By entering you accept this. SPECIFIC PRIZE DRAW TERMS & CONDITIONS Champneys spa, page 135 The prize will be offered in the form of a gift voucher, which is valid for 12 months from the date of issue. The prize is based on two people sharing a premier twin or double room excluding Saturday nights, subject to availability. Prize includes a massage, facial and thalassotherapy per person, breakfast, lunch and dinner. The two runner-up prize vouchers are valid for 12 months from the date of issue for runner-up and guest. Valid Monday to Friday, subject to availability. Runner-up prize includes lunch, thalassotherapy session and one other 25-minute treatment per person. Prizes can be taken at Champneys Forest Mere, Springs or Henlow, excluding Tring. Prizes do not include travel, meals or beverages other than stated, expenses, additional spa treatments or spending money. Guests must be 16 or over. Doctor Who Experience, page 135 The prize is four tickets (two adults and two children aged 16 or under), including a one-night stay for four, sharing a family room, with breakfast, at The Park Plaza Hotel in Cardiff. The prize does not include travel, meals or beverages other than stated, expenses or spending money. The runner-up prizes include 20 family tickets for a party of four (two adults and two children aged 16 or under). Winner and runner-up tickets are valid until 3 February 2013, excluding Tuesdays, subject to availability. Four Pillars Hotels weekend stay, page 135 Two winners will each win a two-night break for a family of four (two adults and two children aged 16 or under) at the winner’s choice of Four Pillars Hotel, subject to availability. Staying in a family room, the prize includes dinner from the table d’hôte menu on both evenings and breakfast each morning of the stay. Prize does not include travel, drinks, activities, spending money or other incidental costs other than those stated. Prize must be taken by 30 April 2013, subject to availability. The prize is subject to the standard terms and conditions of Four Pillars Hotels Limited. Loserville musical, page 136 The prize is for four tickets to Loserville at the Garrick Theatre, London. Tickets are valid for Friday evening or Saturday matinee performances until 9 March 2013, subject to availability. The prize includes a backstage tour (to be taken on the same evening as the theatre tickets), a Friday night stay for four, sharing two twin or double rooms, subject to availability, with breakfast at The Cavendish London, a pre-theatre meal at wagamama up to the total value of £80, and a cupcake-making class with The Cocoa Box. Any additional food or drink will be charged. The prize does not include travel, meals or beverages other than stated, expenses or spending money. Sony TV, Blu-ray player and The Amazing SpiderMan Blu-ray, page 136 The Sony TV and Blu-ray player prizes may differ from the images shown.
*IF YOU BELIEVE A PRODUCT YOU HAVE PURCHASED HAS AN INHERENT FAULT OR IS MISDESCRIBED AND IS OUTSIDE THE ONE-YEAR GUARANTEE PERIOD, CONTACT THE CUSTOMER SERVICE DESK IN STORE. THE CUSTOMER WILL BE REQUIRED TO PROVE AN INHERENT FAULT OCCURRED WITH THE PRODUCT. PROOF OF PURCHASE IS REQUIRED
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