Case Study | Hand delivery for a live-saving organ transplant

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Life Sciences | On-Board Courier

Hand delivery for a life-saving organ transplant

13 minutes to quote

5 hours to final delivery

900+ mile trip

“Working with your team on this on-board courier request was a fantastic experience. The feedback I received from my team highlighted the efficiency, stellar communication and attentive service you provided.”

Tailored OBC solution to deliver an organ; in transit within 1 hour

Well-established protocols ensured smooth, flawless execution

Safe, timely delivery in 5 hours for a life-saving mission

The Challenge

A transplant logistics provider urgently needed a partner to deliver a human organ an operation where even the slightest delay could have life-altering consequences. This task required speed, precision and the highest level of care Ascent’s On-Board Courier (OBC) solution was the ideal choice for this sensitive, time-critical cargo, offering the hands-on approach necessary to meet the mission’s strict demands

The Solution

When Ascent received the urgent transport request, our OBC team was fully equipped to handle the critical medical cargo with a thorough understanding of transplant requirements and regulations We set in place clear protocols that enabled us to respond immediately, providing personalized attention and expert compliance throughout the process

Our team quoted a solution within 13 minutes. We assigned a dedicated courier to pick up the organ in Dallas, TX within 60 minutes of booking, and they were airborne to Minneapolis, MN an hour later. In advance, we coordinated with TSA and the airline, alerting them of the vital shipment and providing all necessary documentation to ensure expedited screening upon arrival

The Result

Every step of the mission was executed with precision. The organ was hand-delivered to the transplant team in Minneapolis on time and in optimal condition for surgery Ascent’s rapid response and proactive planning allowed the transplant to proceed without delay, meeting the critical timing required for the life-saving procedure. This successful mission highlighted our team’s dedication to managing urgent healthcare logistics with care and expertise

Looking for a personalized solution for your next shipment?

Ascent’s OBC solution offers secure transportation by dedicated couriers, putting sensitive cargo in safe hands.

Learn more about OBC

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