3 minute read

Behind The Buy

What Our Buyers Do and How They Do It

Hustling 24/7, 365

We stock our stores with new items nearly every day, not just every season. Because our buyers are all around the world and in several time zones and seasons, we get real-time intel to prep for what our shoppers want. Marshalls buyers look everywhere, from what walks the runway during fashion week to what people are wearing in the real world every day. Plus, they’re no strangers to social media. When something’s trending online, our buyers hunt it down.

Our Buying Team by the numbers:

1,000+ buyers | 100 countries | 21,000 vendors

We travel the globe to bring you the latest trends. Whether it’s scoping street style in London, Paris, the Hamptons, or attending fashion milestones like New York Fashion Week or other culturally relevant events, we are on the hunt for the hottest trending styles and highest quality merchandise to bring in store.

- MARSHALLS BUYER

Quality is the fiber of what we do.

Our buyers know that value is more than just the number on a price tag. Value means quality without compromise, so we focus on details like fabrics, stitching, zippers, clasps, and fit, while also making sure we’re getting you the best deal.

Our buyers are a step ahead, looking for trends and forecasting based on what’s really happening in the world, months in advance, so by the time a trend hits, it’s already in store and online. And although we plan months ahead, our business model allows us to easily flex based on new and emerging trends and customer demand.

We take fit and feel very seriously.

To help ensure our shoppers get amazing quality, our buyers do quality checks. From seeing how clothing moves during a workout to hand-feeling premium fabrics, buyers look for durability and comfort. The same goes for our pet selection – Marshalls buyers use their own furry friends to try merchandise, so they know it is pet approved.

Sourced for you.

We seek out all kinds of vendors: big brands, boutiques, coveted designers, and up-and-coming labels you need to know about.

55% of people don’t associate quality clothes with an affordable price.

You want it, we’ve got it.

Our buyers know just when to swoop in and get a great deal. When a designer overproduces or another store overbuys, we’re there and ready to shop, so you get even bigger savings.

71% of people try to find designer looks for less.

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