Creighton “and we continue to listen to our customers for new ideas on what they want to see from us”. DymonBox.com is its latest environmentally focused business that offers customers the opportunity to rent or buy eco-friendly storage bins ideally suited for moving and storage. “This is an incredibly convenient service for our customers,” says Jonathon Dicker, Regional Manager at Dymon, “renting the eco-friendly storage bins is cheaper than buying traditional cardboard boxes and includes free delivery and pick-up.”
just 5 months, and has remained full ever since. And Dymon’s Coventry facility was no flash-inthe-pan – Dymon’s second location at Prince of Wales and Hunt Club was filled in only 6 months. Each subsequent facility has also experienced a rapid fill. Dymon’s Kanata Centrum facility, adjacent to Canadian Tire, is the largest self storage facility in Canada, and is already half full after having just opened at the end of 2011. Pretty impressive stuff when you realize the Kanata facility is twice as large as their Coventry facility! To put this all in perspective, a facility the size of Dymon’s Kanata location would ordinarily take up to 36–48 months to fill in the US.
SO WHO IS YOUR TYPICAL DYMON CUSTOMER? The reasons why people need storage are endless. For example, people selling their homes use Dymon. It has been proven that a decluttered, well staged home will sell more quickly and at a higher price. Dymon is also great if you are downsizing or if you simply have too much stuff and need to make room in your home. Many customers also use Dymon to store their possessions while their homes are undergoing renovations, or to clear out their garage in the fall to make room for their cars. Interestingly, the majority of Dymon’s customers are women. According to Creighton, “Women are the primary decision maker when it comes to storage, so we have taken particular care to
design our facilities to be attractive to the female consumer.” Dymon does this by its highly focused customer service, security, convenient access, and ultra clean facilities – all factors many women demand. “Women appreciate the quality that Dymon offers – they know their stuff will be safe and secure.” Dymon’s storage facilities are also very attractive to business operators. With free on-site boardrooms, a parcel acceptance service, and flexible yet affordable storage leasing options, Dymon offers the perfect solution for a variety of businesses. “Currently about 25% of each facility is made up of commercial customers,” reports Creighton. “Dymon is perfect for business to store bankers’ boxes, excess merchandise, spare office furniture or work equipment, and seasonal inventory. We even have some business customers who use their storage unit as their own mini-warehouse instead of renting a larger building with much higher fixed overhead.” This fall, Dymon is also preparing to launch a new convenient document storage, retrieval and destruction business ideally suited for all types of business. “These additional services that will be offered to our customers represent another natural evolution of our business as we continue to serve our business customers better,” concludes Creighton. Dymon is certainly not prepared to rest on its laurels and existing business successes. “We are continually introducing new services and products to improve what Dymon has to offer,” says
Dymon even assists you if you want to sell any of your stuff. DymonMine.com offers its customers the chance to sell things in a totally secure and convenient fashion. Dymon will photograph, describe and upload items to its website where potential buyers can view them or they can drop down to the facility and have a look. And just this month DymonMine.com introduced its new offer/ counter offer system where buyers and sellers can negotiate by e-mail, totally anonymously. The new process is fun, simple, and effective. When items are sold, Dymon issues a cheque to the customer, who doesn’t even have to know who bought the item. “Many Dymon customers were saying they wanted to sell some of their excess stuff, but they were frustrated that there weren’t really many convenient sales options available to them,” says DymonMine.com’s Manager, Peter Kalil “so we developed our on-line marketplace as a safe, convenient, hassle-free way for customers to sell and buy stuff.”
You should take the time to drop by one of Dymon’s convenient locations across the City – they really are unlike anything you have ever seen before. If you have too much stuff and need to declutter, and we all face that situation from time to time, Dymon should definitely be the place you end up.
613-842-9900 Ottawa Owned. Ottawa Proud. R0011624293-0920
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