A COMPLETE GUIDE
STEP 01
Understanding Eligibility
Air Canada's flight cancellation policy applies differently based on fare type, route, and timing of cancellation. Refundable tickets offer more flexibility, while nonrefundable tickets may incur fees and penalties.
STEP 03
Refund Options
Refundable tickets are eligible for a full refund, while non-refundable tickets may receive a travel credit or voucher for future use Taxes, fees, and surcharges may be refundable even for nonrefundable tickets
STEP 05
Alternative Options
Instead of canceling, passengers can consider changing travel dates, routes, or passenger names, subject to fare rules and availability
STEP 02
Cancellation Fees and Penalties
Non-refundable tickets may have cancellation fees ranging from fixed amounts to a percentage of the ticket value Last-minute cancellations often result in higher fees due to seat availability concerns
STEP 04
Process for Cancellation
Cancellations can be made through Air Canada's website, mobile app, customer service hotline, or ticket office Have your booking reference number and passenger details ready for a smooth cancellation process
STEP 06
Timeframe for Cancellations
STEP 07
Contacting Customer Support
If you have questions or need assistance, Air Canada's customer support can provide detailed information and guidance regarding your specific cancellation situation.
It's advisable to cancel as early as possible to avoid or minimize cancellation fees Air Canada may offer a risk-free cancellation window within 24 hours of booking and at least seven days before departure
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