80
GRI Guidelines & Statement CRH Sustainability Report 2011
Relationship to GRI G3 Guidelines CRH Sustainability Report 2011 Indicator Description
Page Number Disclosure
Social: Society
Disclosure on Management Approach
1-2, 6-8, 36, 48-54, 56-70
Full Disclosure
SO1
Nature, scope, and effectiveness of any programs and practices that assess and manage the impacts of operations on communities, including entering, operating, and exiting
11-15, 29, 44-45, 56-64, 65-69
Full Disclosure
SO2
Percentage and total number of business units analysed for risks related to corruption
51-52, Annual Report 2011 p. 46
Partial Disclosure*
SO3
Percentage of employees trained in organisation’s anti-corruption policies and procedures
51-52
Partial Disclosure*
SO4
Actions taken in response to incidents of corruption
Note: no significant incidents
Full Disclosure
SO5
Public policy positions and participation in public policy development and lobbying
36
Full Disclosure
SO6
Additional: Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country
Note: no significant donations
Full Disclosure
SO7
Additional: Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes
Annual Report 2011 p. 40-45 Note: no significant issues
Full Disclosure
SO8
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations
Annual Report 2011 p. 40-45 Note: no significant issues
Full Disclosure
Social : Product Responsibility
Disclosure on Management Approach
1-2, 6-8, 18-19, 32, 44-45, 56-57, 63-64
Full Disclosure
PR1
Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures
44, 63
Full Disclosure
PR2
Additional: Incidents of non-compliance with regulations and voluntary codes on health and safety impacts of products and services during their life cycle, by type of outcomes
63 Note: none known
Full Disclosure
PR3
Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements
63-64 Note: for relevant products
Full Disclosure
PR4
Additional: Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling, by type of outcomes
63 Note: none known
Full Disclosure
PR5
Additional: Practices related to customer satisfaction, including results of surveys measuring customer satisfaction
63
Full Disclosure
PR6
Programmes for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship
Note: not applicable for building materials due to the nature of these products
PR7
Additional: Total number of incidents of non-compliance with regulations and voluntary codes on Note: not applicable for building materials marketing communications, including advertising, promotion, and sponsorship by type of outcomes due to the nature of these products
PR8
Additional: Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data
PR9
Additional: Monetary value of significant fines for non-compliance with laws and regulations Note: no significant fines concerning the provision and use of products and services
GRI Application level requirements (Ref: Adoption of the Global Reporting Initiative (GRI) - page 82)
Note: none known
Full Disclosure Full Disclosure