T E C H N O L O GY S P O T L I G H T
24 Hot Products From Channel-Friendly Vendors From power management and processors to storage and security and much more, here’s a look at some of the new and upcoming products that have caught CRN editors’ attention.
Arcserve OneXafe Solo
Armor Defense Armor Anywhere
Axcient x360Recover Directto-Cloud Local Cache
Armor Defense has added two new features to its Armor Anywhere enterprise-grade cloud security and compliance offering. Armor Anywhere with EDR provides customers with an integrated, enterprisegrade endpoint detection and response capability from VMware Carbon Black. “If it detects threat actors trying to drop ransomware on that machine, it’s going to quarantine that machine for a bit and cut it off from the network to make sure it can’t spread the ransomware to other machines within that network,” said Ryan Smith, product evangelist. Armor Anywhere for Containers extends the ability to do threat detection and response to container environments.
Axcient unveiled its new local cache addition to the company’s x360Recover Direct-to-Cloud offering to provide customers with a high-speed local recovery in case of a data outage without the need to purchase proprietary local hardware appliances. Local cache provides the performance of a local data protection caching appliance while giving businesses their choice of local hardware ranging anywhere from a low-cost USB thumb drive to a spare NAS appliance, said Ben Nowacky, Axcient’s senior vice president of products. With local cache, the hottest data can be recovered instantly from the on-premises device, with older data recovered from the cloud, he said.
Binary Defense Managed Detection & Response
ConnectMeVoice Hosted VoIP
Crewhu
Binary Defense plans to add Security Information and Event Management features to its Managed Detection & Response offering by the end of 2021 to expand its capabilities for SMB customers, according to CEO Mike Valentine. Regulators are increasingly requiring SMB and midmarket customers or others in their supply chain to have SIEM-like capabilities in place to protect their business. Smaller customers aren’t prepared either financially or from a staffing perspective to deploy the existing SIEM tools available in the market today. As a result, most of Binary Defense’s customers aren’t currently using SIEM, according to Valentine. Adding SIEM features will allow Binary Defense to expand from the SMB to the midmarket and fulfill the supply chain requirements of larger customers.
VoIP and UC specialist ConnectMeVoice has been in business for more than 25 years but recently realized that the best way to go to the market was through the channel. Now, the company is working side by side with MSPs, agents and solution providers to bring its ConnectMeVoice Hosted VoIP offering to business customers. ConnectMeVoice Hosted VoIP gives customers access to cloud-based communications and mobility features at a fraction of the cost. In fact, its pricing is one of its big differentiators for customers, as well as its high margins for partners, according to the company. Solution providers are able to private-label and customize the hosted PBX solution to meet the needs of their end customers.
Arcserve, which earlier this year merged with StorageCraft, recently updated its OneXafe Solo data protection appliance for SMB customers or midmarket remote office and branch office users. Arcserve has made the bundling of the StorageCraft Cloud to do backups now an option for customers, said Shaun Massey, director of sales engineering for North America. “It was always bundled with the StorageCraft Cloud,” Massey told CRN. “Now it will not be included if customers want to use another cloud such as Wasabi, Microsoft Azure or AWS.” Arcserve will soon offer support for the object lock capability in Wasabi and AWS environments to store data in a WORM (write once, read many) format, he said.
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Crewhu’s employee recognition and customer satisfaction platform is aimed at helping MSPs improve their customer service capabilities. The Crewhu platform integrates with many of the top MSP professional services automation, documentation and VoIP platforms and measures several factors that keep teams motivated, said CEO Stephen Spiegel. Ryan Denning, Crewhu’s vice president of sales, said the right recognition helps teams work together and work with customers better. “When you can publicly recognize people on a daily basis, they will engage more,” he said. “And that makes it more profitable for the business as a whole.” Crewhu integrates with platforms from ConnectWise,Autotask, Kaseya, IT Glue, Microsoft Teams and BrightGauge.
