Weddings
YOUR ADVICE TO HOTELS
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“Hotels should have professional event managers on payroll who can focus on wedding requirements, as just sales and operations managers at unit hotels are not enough. Flexibility of buyouts, flexibility of outside catering, and having qualified Indian specialty chefs, helps. Also, hotels must adopt technology to make process implementation in this segment more effective.”
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MAHESH SHIRODKAR
“Hotels should be flexible and understand the sensitivity around Indian weddings. They should look at having an expert in their team who can be the point of contact just for weddings.”
Hospitality Talk
AARTI MANOCHA
February 2018
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“Some of the hotels we have worked with have tried to deal directly with clients, which I feel is not ethical. The hotel should exhibit integrity and in fact, encourage the client to communicate through the planner.”
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MANISH KRIPLANI