MESSAGE FROM THE CHAIRMAN
‘BEYOND CONNECTIONS’ To become Asia’s leading airport business operator, Airports of Thailand Public Company Limited (AOT) constantly enhanced its business competency and service quality over the course of year. AOT has faced with many business challenges. The European Union economic and financial crisis, the oil price and exchange rate fluctuation, Iceland volcano eruption and the domestic political unrest have significantly impacted the air transportation industry as well as the tourism and service sectors. The economic recovery has helped to propel an increase in AOT’s year-on-year growth rate during the period of fiscal year 2010. The total passenger movements amounted to 57.10 million passengers. The volume of cargo and postal parcels passed through its airports totalling 1.33 million tons whereas the traffic volume accounted for 380,894 flights. The total growth rates increased by 14.01%, 28.17% and 9.91% respectively. As for Suvarnabhumi Airport, the total passenger movements amounted to 42.38 million passengers. The volume of cargo and postal parcels passed through the airport totalling 1.27 million tons whereas the traffic volume accounted for 260,069 flights. The total growth rates increased by 14.37%, 29.44% and 7.48% respectively. The success of AOT is accounted for the dedication of the Board, the Management and employees, who have fully devoted themselves to tackle the challenges.
Many effective strategies have been implemented to enhance business competency, increase airport traffic capacity and improve service quality to satisfy passengers and airlines to the maximum. The operations are conducted in full compliance with international standards with focus on security, facilities, service mind, and quality of airport environments. AOT also puts emphasis on business and marketing development to increase non-aeronautical revenue, as well as efficiently develops business alliance network and customer relations to become an organization with effective management. We are determined to pursue the successful development under the corporate social responsibilities and environmental awareness. To maximize the profit of all stakeholders, AOT has created Suvarnabhumi Airport environmental fund, encouraged low carbon airport operation as well as greater corporate accountability and transparency. As part of dynamics of Thailand economy, AOT is moving forward and fully prepared to tackle the coming challenging factors to propel Thailand towards truly sustainable development.
Mr. Piyapan Champasut Chairman
Annual Report 2010 I Airports of Thailand Public Company Limited