Cyber Risk Leaders Magazine - Issue 5, 2021

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Page 30


Selecting winning solutions to ensure secure network transformation By Guy Matthews NetReporter

30 | Cyber Risk Leaders Magazine


veryone is agreed that the events in the past year have added a lot of fire and urgency to digital transformation. But what does that look like on the ground, at the enterprise coalface? Who is deploying what, and why? To delve a little deeper into this issue, independent analyst firm GlobalData looked at its extensive database of CIO and CISO names to see what they have been spending on ICT services and where the money is going. Dustin Kehoe, Director, Research APAC & MEA Regions with the firm, was especially interested to drill down into what’s happening in Singapore: “We looked at 3,000 accounts there, and right away noticed a dramatic increase of over 6% in spending in 2020 compared to 2019,” he notes. “We expect that trend to continue. We've never seen a dramatic increase like that in Singapore before.” So where did all this spending go? Kehoe says the top investment areas were networking, cloud and data centre and security: “In terms of vertical markets, I see these three as increasingly interlinked,” he believes. “The biggest growth areas for ICT spending we found to be healthcare, consumer goods and retail.” But what is the agenda that drives this all this transformation? What are the business drivers? “A business might want to move into an adjacent market, they might want to improve operational efficiencies,” speculates Kehoe. “For that they need an IT system that's not going to

tell them that a workflow that makes sense is not possible because it's not supported.” He gives the example of China and Live Streaming eCommerce: “It's a $60 billion industry and it works by instead of me transacting and buying my shopping online, I join up, via virtual reality, with celebrities and influencers and ask them questions directly in a live environment. They give me advice on the products that I'm interested in, phones, lipstick or whatever. It’s the biggest growing live streaming industry in the market, and would not be possible without an amazing customer experience that is all about high capacity video, low latency networks, and a lot going on in between to create a look and feel that is like real time. Behind it all is a cloud-native platform.” As for other enabling technologies, Kehoe believes in APIs as important for promoting interoperability, as well as containers and microservices, and he sees a need for open source to change the culture through DevOps. “But IT cannot do everything alone,” he warns. “IT and line of business need to work with each other to create a change management framework. Without that you do not have transformation. We do not see digital transformation as just an IT project. We see it as a collection of many projects, multiple projects and skill sets and capabilities you bestow on an organization, so they can deliver their goods and services and bring them to market differently. That is why it is increasingly interlinked, interdependent to