SAP EDI SUPPORT
Presented by Apprisia
www.apprisia.com
Supports Major EDI Products • Gentran GIS, GXS • Sterling B2B Integrator • Sterling File Gateway, Sterling Secure Proxy • SAP PI PO B2B • SeeBurger BIS, MFT, EDI • Axway • Extol • Tie Kinetix • Microsoft BizTalk www.apprisia.com
Supports Trading Partner • On boarding of new trading partners • Trading partner configuration, setups: VAN, SFTP, AS2 • Create mappings (810, 850, 856...) • Work with the trading partner's EDI team for testing, UAT, interoperability and production • End to end testing : EDI middleware to SAP ECC
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Supports Mapping and Translation • Expertise in the mappers of the various EDI products: AI mapper, Visual mapper, ITX, ITXA, SeeBurger Mapping designer, Altova •Expertise in IDOC messages and structures •Implement complex mappings for various business scenarios •Work directly with the SAP business analysts •Rationalize and reduce the number of maps through map templates
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Support Monitoring and Alerting • Monitor the EDI infrastructure and softwares to ensure that the EDI messages are getting processed at all times • Monitor IDOCs and their message status. Identify errors and coordinate with SAP team for resolving them • Check the errors such as translation errors, data issues, duplicates, late Acks, ASNs etc. • Work with SAP business analysts for scenarios such as PO acks, late ASNs etc. • Ensure that you are not affected or incur monetary damages due to late EDI messages www.apprisia.com
Support EDI Production SLA • Apprisia provides production support to your EDI • We would adhere to your SLA for P1/P2/P3 issues • We support your team as per your requirements and budgets such as 8x5, 8x7, 24x7 or adhoc consulting.
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THANK YOU !
www.apprisia.com Address : 9330 LBJ Freeway, Suite #900, Dallas. TX 75243
Contact : +1 (214) 556-5416 Email : support@apprisia.com
www.apprisia.com