References 1. “Business etiquette & protocol.” Manners International. 2005. The Ryan Group, Inc. October 20, 2005. http://www.mannersinternational.com/etiquette_tips_business.asp. 2. Carter, Susan Gibson. Personal Interview. November 18, 2005. 3. “Cell Phone Etiquette Guide.” The Let’s Talk.com. 2005. Letstalk.com, Inc. October 20, 2005. http:// www.letstalk.com/promo/unclecell/unclecell2.htm. 4. “Constitution and By-Laws.” Alpha Phi Alpha Fraternity, Inc. 2005. 5. Crawford, Bruce. “The Alpha University Chapter And Officer Development.” Alpha University. Baltimore: Alpha Phi Alpha Fraternity, Inc., 2001. 6. Crocker, Lawrence P. The Army Officer’s Guide. 47th Ed. 1996. 7. Flournoy, Cecil. Personal Interview. October 22, 2005.
8. Johnson, Michelle Bryant. Personal Interview. November 26, 2005. 9. Merriam-Webster Online Dictionary. Merriam-Webster, Inc. October 15, 2005. http://www.m-w.com/ dictionary/protocol 10. Miles, Moses General. An Alpha Man in Action, Guidelines for Wholesome Living. Baltimore: Alpha Phi Alpha Fraternity, Inc., 1982. 11. “Protocol Manual.” Oklahoma Department Of Corrections Procedures. 2002. National Board Of Corrections. October 20, 2005. http://www.nicic.org/ library/015675. 12. Willis, Robert L. Personal Interview. October 31, 2005. 13. Wesley, Charles H. The History of Alpha Phi Alpha, A Development in College Life. Eighteenth Printing. Chicago: Foundation Publishers, 2000.
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