IMPROVING PROFITS THROUGH SYSTEMS INTEGRATION - ANZSAP Magazine

In this case study we learn from Glynn Williams of Emphasys how simplifying the sales process through SAP integration enabled one global FMCG to increase sales order processing volume by over 2000%.

In the rapidly evolving world of global trade, businesses must consistently optimise and streamline their processes to maintain a competitive edge. One such critical process is sales order processing, which directly impacts customer satisfaction, order accuracy, and profitability. At the same time, companies increasingly depend on complex system landscapes to support their business processes. As these organisations expand and adapt, the number of systems and interfaces often proliferates, resulting in a convoluted network of interdependencies that can impede efficiency, agility, and innovation.

This article highlights the story of how one global Fast Moving Consumer Goods (FMCG) company revolutionised their sales order process and transformed their system landscapes by minimising complexity and promoting seamless integration. To learn how this FMCG company benefitted from these processes read the full case study here.