steps to fix HP printer which says offline
Verify connectivity using the HP printer and the Scan Doctor Due to a connection error, your printer says it is disconnected and does not allow you to print. Therefore, you must first verify connectivity using the HP Printer and Scan Doctor tool. These are the ways to download this tool and verify the connection:
â—? Download HP Printer and Scan Doctor to your PC
â—? Run the file "HPPSdr.exe" to install it
â—? Once HP Print and Scan Doctor opens, click on Start and then select your printer
â—? If the message "enable printer updates" appears on the screen, click "Yes"
â—? If a screen asks you to make your printer the default printer, tap "Yes"
â—? Try to print
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