3 minute read

My Rethink Moment

With Drew McMillan, Director of Internal Communications and Engagement, Deloitte.

Drew is responsible for leading the Internal Comms & Engagement function of Deloitte in the UK. Deloitte is the leading professional services firm giving advice to organisations across all sorts of topics including tax, legal, transformation, risk and much more.

"Be kind to yourself – don’t make change unless you’re doing it for the right reasons and at the right time for you."

Why do you do what you do?

I’m a curious individual – I love knowing about stuff and working in communications means I get to hear about a huge range of topics and meet people much brighter than me. I’m passionate about the power of effective messaging and storytelling, creating conversations and rallying people around a shared purpose. My role enables me to do this.

What was your 'rethink work' moment that changed your career direction?

Like a lot of us, the pandemic (and the massive stresses created by it) was a catalyst for me asking myself what work really means to me. I was in a role I used to love, with a great team and a lot of benefits – but I’d lost myself completely to my career and had stopped being happy or healthy. I chose to make a big change, to move to a very different organisation, because it meant regaining a degree of control and, ultimately, happiness.

What do you think are the most important things that organisations need to rethink about right now?

The old paradigms do not apply in the talent market of the future. What employers thought of as a career until very recently will not appeal to Gen Z and the entire psychological contract needs to be reimagined. But this isn’t just about Gen Z – it applies to millions of people already in work and demanding positive change: more choice, more flexibility, more humanity, more purpose.

What is on your priority list to work on in the next 12 months?

Personally, retraining my brain to embrace a level of physical exercise rather than being scared of it. Professionally, building a new team and supporting them to be their best selves at work.

What is your recommended source of rethinking?

I’m a big big fan of a futurologist called Gerd Leonhard who produces excellent content on YouTube about really diverse issues such as AI, digitisation, the future of the human experience. His thinking always gets me thinking.

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