wingin’ it
table of contents
introduction
research
service
branding
interaction
5
mission & vision
15
23
persona #1
31
a brand identity
39 application
7
who we are
17 survey
25
persona #2
33
language & tone
45
vending machine
9
events as a service
19
27
persona #3
35 advertisements
47
exhibition space
11
our platform
literature review case studies
51 process 58
works cited
4
our mission Our mission is to create an easy, all inclusive platform that helps users spread their wings by creating personalized adventures based on their preferences
our vision Wingin’ It is a platform devoted to bringing spontaneity back into people’s lives.
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so, what is wingin’ it?
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how does it work?
Wingin’ It generates a day of adventure based on preferences, location, and budget. Through machine learning, and by partnering with other companies such
who is using our platform?
Our demographic is young adults, primarily 18 to 30 year olds, who are looking to try something new.
as Uber and Venmo, we do the work for you.
where is wingin it?
Wingin’ It is located in expanding cities around the United States — such as Raleigh, North Carolina — where cars are the primary source of transportation but downtown areas are accessible to pedestrians.
why be part of the experience?
Current event planning involves sifting through multiple interfaces, heated arguments, and endless planning. This usually results in staying at home, or continuing the same routine. Wingin’ It is intended to get people out of their comfort zone by bringing the adventure to them.
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events as a service Aggregator business model is a network model where the business collects the information about a particular good/service providers, make the providers their partners, and sell their services under its own brand.
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partnerships Transportation
Payment
Customer Tickets
Reservations
Dating
Order
Money
Service
local business
Less Money
Service
Wingin’ it
Wingin’ It partners with local businesses to curate more personal, local experiences for users. The businesses receive a small fee for working with us, and in return their services bring in revenue to both partners.
Service Less Money
government
Partnership
Less Money
Service
Local Business
Wingin’ It works with local governments to curate the best adventures possible by pairing with local transportation and police to make the platform as efficient and safe as possible.
Government
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our platform Our platform will reach our users though eye-catching advertising and word-of-mouth interactions. The idea is for our platform to first flourish on the app, gaining traction and users, which will then lead to our physical touchpoints. Our vending machine will come first, followed by our exhibition space, and then the expansion into another city.
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service small
machine learning
medium
large
company partnerships
user journey
App
interaction small
exhibition space
medium
vending machine
large
New City
app
Suburban Spread
branding small
advertisements
medium
tone, language
large
Wingin’ it
Vending Machine
Shop
color, font, logo
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12
research
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literature review The future of service design is changing. How we travel throughout our days is being streamlined to become a more personal and efficient experience. The idea of mobility as a service
to organize events, and to track events. Applications that look to solve this problem are evolving
within industry has seen the most growth, where owning personal transportation has changed
within the traveling industry, but has yet to be involved within smaller communities in a short, one
to a shared service, thanks to companies like Lyft and Lime. This has grown even further with
day timeframe.
the company Whim, which has partnered with both private and public transportation services,
Another aspect as to why we are so focused on day-of adventures is the increasing statistics
streamlining the entire traveling process. This process is moving forward in other industries, like
of millenials spending more time on social media platforms. This concept of checking and
food and vacation services. The future for companies is having everything located in one place—
scrolling through social media has caused people to be less social in real life. Similar studies have
including social media, gamification and wayfinding. Our goal was to look specifically into events
suggested that smartphones are increasingly undermining personal interactions. The concept of
as a service and how that is changing within the industry moving forward.
creating a spontaneous, simple adventure platform would hope to promote less time online and
As we have seen innovation in mobility as a service, events as a service is falling behind.
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doesn’t include having to install multiple apps to find events, to get to events, to pay for events,
more time creating real memories in the community.
Current event apps such as Meetup, Facebook, and Eventbrite provide many event options for
The new era of online dating has become a very popular way to meet people. One smaller
users, but the overall experience involves an overwhelming amount of options and no universal
study showed that all the 20 year olds on a team had never met someone without a dating app.
means of splitting transport or payment options. We’ve found through our surveys and interviews
Meeting digitally has been shown to be good for some introverts, who prefer texting over talking.
that when an app creates too much work for the user—such as too many unnecessary steps
When this is preferred, online matches can get caught in an endless loop of texting without
and bouncing back and forth between multiple apps— it leads to frustration from the user. The
making connection face to face. In many of these cases, relationships stall at the texting stage,
goal of our adventure platform is to create a smoother transition of creating an adventure that
and it can be difficult to know what people’s intentions are. The goal with our events platform
is that it would partner with dating sites to create more official dates in person. The main issue
social in real life. FlashGap’s findings echo a similar study conducted in 2014, where research
aside from texting loops is that many females don’t feel safe meeting strangers. Our goal is
suggested that cell phones were increasingly undermining personal interactions. The widely
to provide a safe, easy-to-use platform that can make people more inclined to go out. This
circulated Virginia Tech University report said that “the presence of mobile technologies has the
platform is designed to take the stress out of making plans — users can individually input their
potential to divert individuals from face-to-face exchanges, thereby undermining the character
personal preferences to make sure that they both have a great time. This concept can apply to
and depth of these connections.”
not only dates, but to friend groups as well. Current event services do not provide a splitting
This new era of social media platforms has also become an issue in the dating scene.
cost option throughout the entire experience of going to and from an event, which typically
Americans think dating apps are a good way to meet someone. One study showed that none
leaves the planner of the friend group short changed. By partnering with other companies, this
of the women on a team had ever met someone without a dating app; they didn’t know how.
would allow a benefit to all parties, as it would reduce having to bounce back and forth between
While introverts and others may prefer text to talk, especially at first, experts caution that
multiple apps by having everything in one central location. You can and should use one app
texting is a poor way to get a read on someone’s full personality and true intentions over the
for everything. Whether it’s social media walls, leader boards, announcements, gamification,
long term. In many cases with dating apps, relationships stall at the texting stage, and it’s hard
wayfinding and beyond—everything should be housed within one app with a smooth and
to know who’s in it for the long term and who’s just there for a hookup. Online matches can
efficient user experience.
get caught in an endless loop of texting. The main issue with this is that dating sites aren’t
Checking and scrolling through social media has become an increasingly popular activity
providing safe spaces and or dates for people to go on.
with the rise of the internet age. Those are the findings of a new survey, which showed that as millennials spend more time engaged on social media platforms, it’s causing them to be less
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current issues To identify current problems with existing event/dating apps, we sent out a survey to various groups of college students. To the right are some responses we thought we should focus on throughout the process of creating our application.
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how do you find events? “word of mouth”
“friends”
what issues do you have with online dating?
“Have a safe place to do an activity, low cost, but you can explore each other’s interest and keep conversations flowing.”
“Tips and tricks or prompts or games or activities to break the ice!”
“ads”
“Facebook”
what issues do you have finding events?
“There can be so much information it can be hard to know where to start to search for events. Usually not enough details are provided.”
“Finding time to fit them into my schedule.”
“They’re never all on the same app or place.”
“Having some sort of security in knowing that they’re a safe person.”
“No connections, small circle of friends.”
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case studies The companies that we looked into for our platform are Facebook Events, Bumble, Meetup, and Airbnb. From our survey, Facebook Events was one of the most popular ways for people to find events that they were interested in. Facebook Events has a rich map of events that shows your
and to the point without distracting advertisements. Bumble, well known as a dating platform, is another company by which we were influenced.
community’s events as well as your friends’ events. Facebook events have a more personalized
Bumble’s branding is centered around bees. The color, language, logo, and tone all include aspects
event generator due to the fact that it allows you to see private, public and personal interests. We
relating to bees, which we were inspired by, given the fact that we wanted our platform to be
liked Facebook because it is a good communal hub in terms of events, communication, and friends.
centered around the idea of birds. Another aspect of Bumble that we liked was the timeframe that
We also liked it because it was a well-known platform that is easily accessible.
is given. Matches have 24 hours to send the first message or the match will disappear, with women
Meetup is another event platform where people can organize groups that host events for people
making the first move. A site is also a place for friends and business connections to take place. We
with similar interests. The goal of Meetup is to bring people together in their communities. We liked
wanted our platform to be a place where friends, business associates, and love interests could all
the diversity of events and organizations within Meetup, and we want our events to be inspired by
come and have a fun adventure.
these local organizations. Meetup is more popular in metropolitan areas, and the Triangle Area,
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advertisements are distracting and ugly. We liked this because we want our application was simple
Airbnb is a platform known for renting out people’s homes. It has been expanding into other
including Raleigh, North Carolina, includes a lot of meetup users. Seeing this, we believe that our
aspects, including Airbnb Adventures. Airbnb adventures include a variety of packages all around
platform would work well in Raleigh, which is our designated starting community. Another aspect
the globe that are based on price, days, location, and amount of people. We like Airbnb’s platform
of Meetup that we liked is that it doesn’t run advertisements. The CEO of Meetup stated that
of getting people out of their comfort zone, but on a smaller, shorter scale.
Facebook Events
Bumble
Meetup
Airbnb
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service
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hannah
26
young professional
single
scenario Hannah feels that she has become a couch potato
after work and stays in too often. Hannah wants to be
motivated to go and try something new with her time, but after scrolling through all of the events on her phone she
feels overwhelmed by the options and decides to stay in.
motivations Hannah wants to try something outside of her comfort
zone as well as meet people outside of her work. She
wants to be more sustainable and would prefer biking over driving to get around town.
frustrations After working all day, Hannah is unmotivated to plan
herself. She is overwhelmed by the sheer amount of content on current event applications.
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user journey At Home
Stays In
key:
branding
Lunch Break
Vending Machine
interaction
service
QR Code
Single
Preferences
Bored at home after work, look-
She feels overwhelmed from
The next day on her lunch break
Intrigued, Hannah checks it out.
Hannah creates an account and
Wanting to go out on her own,
Hannah quickly fills out her
ing for something to do online.
looking at multiple applications,
at work, Hannah sees a Wingin’
She downloads the app and
scans her QR code. Her QR
Hannah selects the single
interests for the evening. She
and gives up and stays in.
It vending machine outside her
purchases a letter.
code gets her a discount and a
option.
decides on her timeline, dis-
favorite lunch spot.
specialty event.
tance, transportation method, and budget.
Transportation
Generator
Countdown
Notification
Cooking Class
Stay or Leave?
Music Bingo
Hannah has chosen to bike
Hannah generates twice before
Hannah planned her adventure
The Wingin’ It app notifies her
At Hannah’s cooking class, she
Hannah is enjoying talking with
Hannah decides to continue
since she lives downtown and is
locking down her three events.
to start when she gets off work
that she has about an hour
makes handmade pasta and
the instructor. She receives a 5
on and heads to a local bar for
environmentally conscious.
The QR code surprises her
that afternoon. She continues at
before her first event starts so
tiramisu. She hits it off with a
minute notification to leave for
music bingo. She orders a glass
with a special cooking class.
work and then heads home for
that Hannah has plenty of time
woman there who went to the
her next event. She is asked if
of wine at the bar and starts
Hannah’s adventure includes a
the day.
to get ready.
same college. They exchange
she would like to stay and can-
talking to the man next to her
numbers.
cel her next few events.
about the music. She gets bingo
cooking class, music bingo, and a movie.
Stay or Leave?
and wins a gift card.
Movie
Heads Home
Adventure End
Share
Profile
End
She receives a 5 minute notifica-
Hannah heads to her local
After the show, Hannah
Hannah has completed her
Because of how much she
Hannah decides to add more
Hannah is happy that Wingin’
tion to leave for her next event.
movie theater. She shows
checks the map in Wingin’ It
adventure. The app saves her
enjoyed her experience, she
information to her profile and
It motivated her to go out and
She is asked if she would like
her ticket on her app to the
for directions and then heads
adventure in her past events
decides to share it with her
look at the rewards programs.
experience new things that
to stay and cancel her next few
employee and walks in. It also
home.
and asks if she would like to
co-worker group chat, saying
she wouldn’t have planned
events.
gives her a free popcorn and
share or rate her experience.
how it would be a great team
herself and is ready for her next
bonding event.
adventure.
soda options from the QR code that she takes. She sees a comedy film.
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mark
23
young professional
single
scenario Mark is talking to a girl on Bumble and really likes her. He’s never asked out anyone on a dating app before and is afraid that anything that he comes up with that she might say no due to the fact that women tend to not feel safe meeting up with strangers.
motivations A safe environment, mid-cost, an evening that his date will also enjoy, or a romantic, planned out evening.
frustrations Not knowing how much his date wants to spend or what she would like to do, feeling safe meeting up with a stranger, afraid he might get stood up.
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user journey Bumble
Messaging
Advertisement
key:
branding
interaction
Messaging
service
Download
Dating
Preferences
Mark matches and gets to
Mark and Alice have been mes-
Mark and Alice both see an
They both like the idea and
Mark and Alice create an ac-
Mark and Alice both choose the
Mark and Alice fill out their indi-
talking with a girl named Alice
saging back and forth for a few
advertisement for Wingin’ It on
download the app and decide
count and connect it to their
date option when filling out the
vidual interests for the evening.
on Bumble.
days. Mark wants to ask Alice
Bumble about their partnership
to meet up that evening.
respective Bumble apps.
survey in the Wingin’ It app.
They both decide a timeline,
out but is scared to do it.
together.
distance, transportation method, and budget.
Transportation
Generator
Countdown
Notification
Art Gallery
Stay or Leave?
Dinner
Mark and Alice both decided to
Mark and Alice both indicate
Mark and Alice are thrilled for
The Wingin’ It app notifies them
Their Lyfts both arrive at the art
Alice and Mark are having a
Alice and Mark head to a new
take a Lyft and choose separate
events that they like. The
their date. Alice is excited for
both that they have about 30
exhibit. Wingin’ It shows them
great time. Their apps ask if
place downtown. The Wingin’
locations to be picked up.
Wingin’ It app generates an
the art exhibit, Mark is excited
minutes before their respective
where to meet on the map.
they want to stay or move to the
It app has generated a meal for
adventure based off of both
for the ice skating.
Lyfts arrive. Mark and Alice
They meet, and enter the art
next location. The leave option
both of them that is within their
get ready.
exhibit showing their tickets on
is always available if someone
budget. Alice is happy to see
the app.
feels unsafe.
hers is vegan.
of their preferences. They are going to an art exhibit, dinner, and then ice skating.
Stay or Leave?
Ice Skating
Heads Home
Adventure End
Profile
Share
End
Mark and Alice are both having
Mark is a great ice skater and
After skating, Alice and Mark
The adventure has ended. The
Both enjoyed their experience,
Mark has decided to add more
Wingin’ It has made Mark more
a great time and are excited to
gives Alice some tips. Alice and
take their separate Lyfts home.
app saves their adventure in
so Alice and Mark decide to go
information to his profile and
confident to ask people out on
head to the ice skating rink. The
Mark skate until closing.
Mark and Alice exchange
their past events. Wingin’ it asks
on another adventure together
look at the different ways he can
dates. Mark can’t wait to see
app reminded them to wear
Snapchats and plan on hanging
if they would like to share or
soon. They liked paying for
Wing It.
Alice again.
thick socks, and they are glad
out again soon.
rate their experience.
themselves and not feeling
they both did.
responsible for the other having a good time.
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kim
28
grad student
friends
scenario Varun, Kim, Jade and Miles are all in town for a few more days before heading home for winter break and want to hang out Friday. They are all great friends, but all have very different personalities and interests. Varun and Miles are down for anything, but Jade and Kim are both stubborn and can’t compromise on anything.
motivations A day that everyone will enjoy, low budget, team oriented and exciting.
frustrations Getting everyone on board to go do something, people not committing or not paying back, having to plan and use multiple apps to coordinate events together.
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user journey At Home
Texting
Advertisement
key:
branding
Bus
interaction
Pop up gallery
service
Food Bar
Exhibition
Kim starts a group chat with her
After texting one another, they
Kim is waiting at the bus stop
While Kim is on the bus on the
Kim and her friends meet at the
There is a waiting time to go
Kim and her friends head into
grad school friends, and they
can’t decide on anything or find
and sees a Wingin’ it ad of a
way downtown, Kim texts her
Wingin’ It pop up exhibition.
through the experience, so
the exhibition space. They are
are looking for something to do
anything online. They decide to
pop-up exhibition.
group to meet her at the
They wait in line, purchase
they head over to the bar to
handed a pamphlet about it
tonight.
go walk around downtown.
pop-up exhibition.
tickets, and download the app.
grab snacks. All of the food and
before entering.
drinks are bird themed.
Exhibition
Generator
Merchandise
Transportation
Cultural Festival
Kim and her friends each tap on
Kim and her friends exit the
Before exiting, they look at the
The Wingin’ It exhibition
Kim and her friends have a great
different videos on the wall on
exhibition. They open the app
merch store. Miles buys a t-shirt.
involves events in walking
time at the cultural festival.
aspects that they like and sync
and see what the exhibition
distance or through public
Enjoying the ease of the Wingin’
them with the device that they
curated for them to do. Their
transportation, so the group
It app, they decide to use it
were given, which connects to
event is to go to a cultural
decides to walk downtown.
again when they return after
their Wingin’ It profiles.
festival downtown.
their break.
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28
branding
29
a brand identity The phrase “winging it” comes with many preformed associations. One might use the phrase when attempting something they aren’t familiar with or didn’t prepare to do. “Wing” alone can mean a limb on a bird, a snack paired with football, or what you see of out a window of an airplane. We wanted to embody all of these ideas into a cohesive yet playful identity.
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typefaces
logo
ITC Grouch is a bold serif typeface that we
We wanted our logo to be as fluid and
ITC Grouch
selected for our headers. This font gives a con-
whimsical as the idea of just going
trast in structure compared to our flowing logo
with the flow. Inspired by bird wings,
and art motif. Avenir medium is used through
we have adapted the form of the W to
Avenir Medium
out our website and application as a body and
have a wing—playing off the idea of
subheader typeface.
color
wingin’ it
flying by the seat of your pants.
art motif Going along with our playful emphasis, we created a motif to be used within our platform. The basis of the design is textures and patterns
#FFF2BF
#F79140
#B5DEF5
#F76161
#000000
found on various bird breeds.
We took inspiration from birds with vibrant colors such as the parakeet and cockatiel that are pictured to the right. Both birds are deemed to be some of the most playful breeds of birds and we believe they fit right into our brand.
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language & tone We created a list of bird related puns to incorporate throughout our application to connect to our overall theme. We went with puns because they tend to give off a playful tone that is perfect for our platform .
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some examples of our language tweetheart date
a bit of ostrich
flock of friends
no egrets
pheasantly surprised
pick your egg
sneak beak
cheep chicken
what squawks your interest?
early bird or night owl?
owl by myself
how many in the coop?
advertisements We wanted our advertisements to be intentionally vague and intriguing. To create this effect we selected two potential events one could have on their itinerary and mash them together. The pictures invoke an idea of spontaneity and silliness while fitting in with our branding language.
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35
36
interaction
37
application The driving force of our business is the application. Our app is where users generate their curated adventure and how they navigate throughout their night.
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application Through machine learning and user preferences, our app helps to develop a tailored adventure through the night for each individual user. Users have the opportunity to connect their Wingin’ It
all. To create their customized event, users take a brief survey to give parameters for what they wish
profile to their social media accounts to allow for an ease of use. By incorporating pre-existing user
to do that evening, focusing on budget, location, transportation, amount of people, users’ mood
accounts like this, Wingin’ It becomes the one central hub for spur of the moment event planning.
that day, and if they want to eat on their adventure. We have utilized language that in inherently
Users are able to create their profile either through an existing email or through their Facebook
vague so that users are able to play in the idea of not knowing what they exactly are going to
Google account. We also will be working with local businesses in each area that our application is
be doing. Because we want everyone to be able to wing it, we took a special interest in special
available, in order to make each experience unique to what is in the area. We want to be a hub to
considerations that would need to be made, such as mobility impairments or food allergies.
not only streamline the process of creating an experience out of the house, but take the burden off so much that people are able to use the application and then fully immerse themselves in the physical world around them.
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A key aspect that makes our solution unique to other event applications, is the spontaneity of it
After the Wingin’ It app has created a large enough base in the area, we will then increase touch points for users through the introduction of a vending machine and a physical space.
task flow Launch Page
Password Recovery
Account? No Registration
Yes
Login Yes Share Location?
Home
New Adventure
New Adventure Profile
Email Facebook Google
How Many?
Considerations?
Single
Dietary
Name
Date
Settings
Friends
Payment Rewards Past Trips
Connect Username Phone Number
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Budget?
Random
Info
Random
Info
Low
Allergy
Chill
Info
Hot
Info
High
Sensory
Culture
Info
Cold
Info
Hearing
Social
Info
Salty
Info
Sight
Outdoor
Info
Sweet
Info
Bitter
Info
Ve/Vg/Gf/Df
Mobility Other
common pages
Food?
Interests?
Search
Budget?
Timeframe
Transportation
Low
Start
Take Yourself
High
End
Public Transportation
Rideshare
Connect
Distance
Lyft
Close
Lime
Pick up location Map
Far
Friends/Date Wait for others Generate Event
Regenerate?
No
Preview
Confirm
Payment
Confirm
Cancel Event? Countdown
Transportation
Event Tracker
Transportation
People
Credit Card
Clock
Map
Lock?
Event Info
Venmo
Map
Rideshare Service
Rideshare Service
Rideshare Service
Lock?
Map
Paypal
Event Info
Event Tracker
Event Tracker
Event Tracker
Budget
Apple Pay
Timeframe
Split fare
Event One
Lock?
Event Two Event Three
3x
Yes
Transportation
Wait for others
Map
Map
Adventure End Share Rate
3x Friends/Date
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pop up vending machine In addition to the application, we decided to add a physical element into our system. This took the form of a vending machine. The vending machine element took inspiration from many com-
rummaging through her late uncle’s drawers to handcrafted art projects, “misfortune cookies,”
panies who have been releasing a similar component. Lulu Lemon is one of the brands who most
“bummer zines,” postcards pre-addressed to President Trump, and, yes, paper bags containing a
recently launched a pop up vending machine. They are calling it the Run Stop Shop. The vending
toy animaland handwritten fortune.
machines will supply water, Nuun electrolyte-enhanced drink tablets, Redd Bars, Honey Stinger
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Venderia machines contain everything from drugstore items and random objects Valdes found while
Both of these previous vending machine ideas sparked the idea for our very own pop up vending
energy gels, and emergency supplies such as First-Aid kits, SuperGoop! sunscreen, Kleenex, Cora
machine. The Wingin’ It vending machines are intended to be placed strategically throughout the
tampons, Oars + Alps face wipes, Squirrels Nut Butter Anti-Chafe, and Body Glyde. Two of these
city, near coffee shops or bars. To use one of our vending machines, one simply walks and up and
vending machines have been created and they have been placed in New York City and Chicago just
pays a price of $1 for an envelope. Inside the envelope is a code you can input into the app. After
in time for marathon season.
entering the code, wingin’ it shows you a random itinerary from the envelope you selected in the
Another precedent we saw was the “weirdest, wildest vending machines located in Portland, Or-
vending machine. You can choose if you would like to go on it the random trip, or explore the app
egon. Five years ago, Taylor Valdes started the Venderia, a business specializing in custom vending
for a more personal itinerary. Each vending machine also includes one envelope that holds a code
machines. Currently found at seven locations across town, plus ones in Vancouver and Corvallis,
that would give one lucky user an all expenses paid adventure!
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exhibition space Our third touch point includes our pop-up exhibition space. This example is what our exhibition space could look like in a large warehouse, but will most likely be in smaller venues. The
wanted the exhibition space to be an abstract concept of our overall platform is as well as the
walkthrough would include the ticket booth, wings bar, exhibition, and merch area. Our pop-
most spontaneous touch point. When you walk into the exhibition, inside the space is covered
up exhibition was inspired by the Museum of Ice Cream in San Fransisco, which was inspired by
with moving abstract videos. Depending on what you touch and sync with your device as well as
creating an experiential ice cream experience that is very instagrammable for millennials. This
machine learning, the exhibition space will decide on a space for you. For example, depending
concept matched very well with our brand wingin’ it, which is largely inspired by birds. We wanted
on what the color, speed, and movement of a particular video you choose can completely change
to incorporate this idea with our “wing bar” which would focus on bird themed foods.
what your final experience will be. Currently, the experience that is curated will be within walking
For our exhibition space, we were inspired by the teamLab borderless in Digital Art Museum
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with no boundaries.” This inspired the idea of how our exhibition can interact with the user. We
distance of the pop-up shop to drive more incentive to go on your adventure. Once you have left
created by art collective teamLab in Tokyo, Japan. Their concept includes “Artworks move out
the exhibition space, outside is a merch section that includes primarily t-shirts but is soon to include
of rooms, communicate with other works, influence, and sometimes intermingle with each other
more spontaneous bird theme gifts.
walkthrough 1
Ticket booth Information about the popup space and how to download the app
2
4
Wing Bar A social area for visitors to grab a themed snack
1 3
Exhibition Space
4
Merchandise
3
The curated adventure experience
2
Various forms of merchandise from bird calls to t-shirts
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how it works Our space works by participants enter the lobby where they can find various forms of merchandise from t-shirts to bird calls. Then solo, a date, or a group of friends approach the counter where one of our Wingin’ It team members will greet them. If they are not familiar with Wingin’ It the employee will give them a rundown of how it works and then ask the participant if they would like to participate in the immersive adventure generator. If they say yes, then the participants head behind the front desk to the back room where there are projections on all four walls. Next, our employee will tell the group to prepare to select one of the options that will be shown on the wall. Once the group is ready, we start showing randomly generated footage every five seconds that the participants have to choose from by touching the footage on the wall. Each piece of footage shown correlates with a particular part of an adventure. The clips choosen reflects the groups mood and will correspond with the tone of the events that will be given in the itinerary. For example, if we show something with fast pace motion and bright visuals we relate that with the group wanting to do something social and exciting like dancing or going to a concert. After the participants have finished the brief simulation, they will return to the front desk where they will be asked to download the app if they don’t already have it. Once downloaded, our employees will sync all of the profiles together to showcase the curated adventure. Just like the application generated iternerary, they will have three choices for each step of the adventure. If someone doesn’t like any of the choices given from the simulation we encourage them to use the app from the beginning for a more personalized adventure.
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process
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visual language moodboard
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motif iterations
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branding development sketches
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branding refinement refined
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works cited Andersson, Hilary. “Social Media Apps Are ‘Deliberately’ Addictive to Users.” BBC News, BBC, 4 July 2018, www.bbc.com/news/ technology-44640959. Cuofano, Gennaro, and Gennaro. “How Does Uber Make Money? Uber Business Model In A Nutshell.” FourWeekMBA, 10 Oct. 2019, fourweekmba. com/uber-business-model/. Dans, Enrique. “Why Helsinki’s Mobility App, Whim, Is No Fad...” Forbes, Forbes Magazine, 19 July 2018, www.forbes.com/sites/ enriquedans/2018/07/18/why-helsinkis-whim-is-no-fad/#4ff9f04c2e14. Dubrova, Daria. “Machine Learning for Mobile Apps. How to Use?” Machine Learning for Mobile Apps. How to Use?, The App Solutions, 26 Sept. 2019, theappsolutions.com/blog/development/machine-learning-in-mobile-app/. Dudkin, Ilya. “Future of Mobile Apps: App Development Trends Prediction for 2020.” Skywell Software, Skywell Software, 10 May 2019, skywell. software/blog/future-of-mobile-apps/. Gritters, Jenni, and Heidi Berton. “App-Based Dating Is Here to Stay. Here’s How It’s Rewiring Our Interpersonal Skill Sets.” Experience Magazine, 30 Sept. 2019, expmag.com/2019/09/app-based-dating-is-here-to-stay-heres-how-its-rewiring-the-courtship-process/. MeetingPlay. “10 Reasons Why Mobile Event Apps Fail.” 10 Reasons Why Mobile Event Apps Fail, www.meetingplay.com/blog/why-mobile-eventapps-fail. “Mobility-as-a-Service Heads to Vienna as Whim Launches.” Intelligent Transport, www.intelligenttransport.com/transport-news/91372/mobility-as-aservice-heads-to-vienna-as-whim-launches/. Moish. “Millennials Think Going out Takes ‘Too Much Effort’.” New York Post, New York Post, 7 June 2018, nypost.com/2018/06/06/millennials-thinkgoing-out-takes-too-much-effort/. Settembre, Jeanette. “These Dating Sites Want You to Meet at Their Singles Cafes - Instead of Going to Starbucks.” MarketWatch, 6 June 2019, www. marketwatch.com/story/the-depressing-reason-behind-bumbles-new-cafe-2019-06-05. “Social Media Addiction - Addiction Center.” AddictionCenter, www.addictioncenter.com/drugs/social-media-addiction/. Uptin. “Social Media Making Millennials Less Social: Study.” CNBC, CNBC, 19 Oct. 2015, www.cnbc.com/2015/10/15/social-media-makingmillennials-less-social-study.html. Valinsky, Jordan. “Airbnb Is Selling $5,000 Rafting Tours and Other Adventures.” CNN, Cable News Network, 13 June 2019, www.cnn. com/2019/06/13/tech/airbnb-adventures/index.html.
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wingin’ it
Anne McDonald
Sarah Colby
Katy Spore