Remember to communicate! A goal – to be understood When writing an official letter, try to be as precise and detailed as possible. Describe the situation to make it clear what the real problem is and why it is important to solve it. Use a correct and constructive style when appealing A positive attitude is difficult to resist.
Approach officials with a polite attitude and avoid using an accusatory tone when communicating. Communicate the result! When the result – a crossing in this case – has been achieved, inform neighbours and those involved about your achievement. Let them know and be inspired!
65