Support for the workability of solutions and for dissemination An important part of enabling solutions development, starting from the workability within the promising cases, consists of introducing technological support to facilitate access to the services, to reduce time spent, to facilitate management, etc. From the dissemination point of view technological support is introduced to embed experience in programs and software, to develop tools dedicated to specific solutions and to wrap all into easy-to-share formats. Social dimension Introducing a certain quantity of technology into the promising cases could support their dissemination and help reach larger audiences. But technology should be handled with care when focusing on social innovations. The promising cases observed are mostly based on social dynamics, direct contacts between people, friendship, mutual understanding, personal intuitions‌ and the introduction of too much technology can deteriorate these dynamics, isolating people, promoting efficiency and speeding interactions, emptying them of their human contents. Enabling solutions, then, require an appropriate technological level to preserve the social and human relationships Local scale Most of the promising cases are based on a local scale. For example for co-operation, people are probably interested in finding others with the same or convergent interests only if they live nearby. Maintaining limited physical distance is important. Technology involved should be developed on a local basis. Accessibility to the whole population The promising cases show first signs of people becoming providers themselves or even producers of products and services they use. In order to encourage these consumers and producers to become more and more interwoven, technology should be highly accessible to the whole population. Community level People tend to solve their daily life problems within a group of people having the same kind of concerns or facing similar situations. Solutions oriented towards individual specific problem solving are not requested here. On the contrary, technology should be oriented to enable people to solve daily life problems as a community.
I 159 Collaborative services
to support a specific typology of promising cases, to make them more accessible and effective and to be able to multiply them.