Leadership Tips For Hotel Managers Amin Deroui
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Effective leaders look at the office environment and listen to their employees in order to ensure that the end result, the customer, is satisfied. Employees are watching those who are put in charge of them, so here are some tips to help you as a hotel manager to show impeccable character and earn the trust and respect of your employees - by giving it back.
Saying "No", Hostility Free ď ˝
Saying "No", Hostility Free. This is a true talent. Neutralizing hostility when denying the request of an employee is a necessity to keep order in the work environment. The key to reducing hostility in this situation is to show concern and be sincere as you explain in detail the reason for the denial. Your employees will respect you for being honest and for showing concern.
Leadership is About Relationships ď ˝
Leadership is About Relationships - But Not the Dating Kind. Build relationships with your employees that show care and concern about their employee relationship with you, but do not date in the office. Interoffice dating is unprofessional and has been proven to only cause problems sooner than later.
Consistency and Fairness ď ˝
Consistency and Fairness. Treating your employees fairly and consistently will give you respect and will build your character as a fair and equitable leader.
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Show Camaraderie, Don't Become "Buddies" With Your Employees. Sharing your thoughts and providing feedback to your employees is an excellent way to open up and show camaraderie. It is important not to become "buddies" with your employees because it could give the false impression of favoritism and tarnish your credibility.
Acknowledge and Take Care of Complaints ď ˝
Acknowledge and Take Care of Complaints. When employees complain, their issues are very important to them. They do not know that to your world of bigger issues, their issues are not so big. Make your employees feel important by handling their complaints in a timely manner.
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Make Commitments That You Can Keep. Making commitments to employees in the form of promises can make or break your employee respect of you. Do not make commitments without allowing yourself the fail-safe of explaining that unforeseen circumstances may occur that are out of your control. Respect and confidence in your leadership is very important and can change abruptly when commitments are broken.