ASK THE EXPERTS
A Matter Of Grace And Grit Leaders offer thoughts on surging ahead in the industry
BY SHELLEY DUFFY, CONTIBUTING WRITER, MORTGAGE WOMEN MAGAZINE
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EVOLVING WITH A CHANGING INDUSTRY: HOW TO STAY RELEVANT uring the COVID-19 pandemic, despite physical distancing, leading mortgage bankers and brokers never rested. Rather, they surged forward by adapting their processes to the times. Remote online notarizations, for example, let them
safely complete closings, and increased their competitive advantage as borrowers clamored to refinance, or bought larger residences that would accommodate a home office. These mortgage professionals recognized that to lead in
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